CRM Job Trends in the City of London

Customer Relationship Management (CRM)
Central London > City of London

The table below provides summary statistics and salary benchmarking for jobs advertised in the City of London requiring CRM skills. It covers permanent job vacancies from the 6 months leading up to 13 January 2026, with comparisons to the same periods in the previous two years.

6 months to
13 Jan 2026
Same period 2025 Same period 2024
Rank 82 74 84
Rank change year-on-year -8 +10 +43
Permanent jobs citing CRM 51 94 85
As % of all permanent jobs in the City of London 2.23% 3.56% 3.00%
As % of the Processes & Methodologies category 2.58% 3.72% 3.17%
Number of salaries quoted 42 58 79
10th Percentile £50,701 £44,850 £37,400
25th Percentile £59,688 £52,688 £41,250
Median annual salary (50th Percentile) £75,000 £75,000 £67,500
Median % change year-on-year - +11.11% +5.88%
75th Percentile £81,188 £97,500 £82,000
90th Percentile £102,250 £120,000 £85,000
Central London median annual salary £62,500 £75,000 £67,500
% change year-on-year -16.67% +11.11% +3.85%

All Process & Methodology Skills
City of London

CRM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the City of London.

Permanent vacancies with a requirement for process or methodology skills 1,975 2,524 2,684
As % of all permanent jobs advertised in the City of London 86.36% 95.64% 94.77%
Number of salaries quoted 1,442 1,607 2,397
10th Percentile £42,500 £47,000 £40,650
25th Percentile £57,500 £55,125 £55,000
Median annual salary (50th Percentile) £77,500 £75,000 £75,000
Median % change year-on-year +3.33% - -
75th Percentile £100,000 £95,000 £96,250
90th Percentile £113,750 £117,500 £115,000
Central London median annual salary £77,500 £75,000 £75,000
% change year-on-year +3.33% - -

CRM
Job Vacancy Trend in the City of London

Historical trend showing the proportion of permanent IT job postings citing CRM relative to all permanent IT jobs advertised in the City of London.

CRM job vacancy trend in the City of London

CRM
Salary Trend in the City of London

Salary distribution trend for jobs in the City of London citing CRM.

Salary distribution trend for jobs in the City of London citing CRM

CRM
Salary Histogram in the City of London

Salary distribution for jobs citing CRM in the City of London over the 6 months to 13 January 2026.

Salary histogram for CRM in the City of London

CRM
Job Locations in the City of London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the City of London region over the 6 months to 13 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London Bridge - 1 £112,500 - 1
CRM
Central London

CRM
Co-Occurring Skills & Capabilities in the City of London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 4 (7.84%) SharePoint
2 1 (1.96%) Confluence
Applications
1 5 (9.80%) Microsoft Excel
2 1 (1.96%) Microsoft Office
2 1 (1.96%) Microsoft PowerPoint
2 1 (1.96%) PlantUML
Business Applications
1 27 (52.94%) Dynamics CRM
2 1 (1.96%) Salesforce CRM
2 1 (1.96%) SAP Business One
Cloud Services
1 33 (64.71%) Power Platform
2 26 (50.98%) Azure
3 21 (41.18%) Dynamics 365
4 20 (39.22%) PowerApps
5 19 (37.25%) Power Automate
6 15 (29.41%) Azure Logic Apps
7 5 (9.80%) SaaS
8 4 (7.84%) Azure DevOps
9 2 (3.92%) Microsoft 365
10 1 (1.96%) Amazon EC2
10 1 (1.96%) Amazon S3
10 1 (1.96%) AWS
10 1 (1.96%) AWS CloudFormation
10 1 (1.96%) AWS Fargate
10 1 (1.96%) AWS Lambda
10 1 (1.96%) Azure Data Factory
10 1 (1.96%) BrowserStack
10 1 (1.96%) GCP
10 1 (1.96%) GitHub
10 1 (1.96%) Virtual Private Cloud
Communications & Networking
1 3 (5.88%) IP Telephony
1 3 (5.88%) PBX
1 3 (5.88%) PSTN
1 3 (5.88%) VoIP
2 1 (1.96%) Broadband
Database & Business Intelligence
1 29 (56.86%) Power BI
2 5 (9.80%) Tableau
3 3 (5.88%) Data Warehouse
4 2 (3.92%) Data Mining
4 2 (3.92%) Power Query
5 1 (1.96%) Looker
5 1 (1.96%) MySQL
5 1 (1.96%) SQL Server
5 1 (1.96%) SQL Server Integration Services
Development Applications
1 16 (31.37%) Visual Studio
2 14 (27.45%) Git
3 3 (5.88%) JIRA
4 1 (1.96%) NUnit
4 1 (1.96%) Selenium
4 1 (1.96%) SpecFlow
4 1 (1.96%) Team Foundation Server
General
1 32 (62.75%) Finance
2 18 (35.29%) Social Skills
3 10 (19.61%) Marketing
4 7 (13.73%) Analytical Skills
5 5 (9.80%) Presentation Skills
6 4 (7.84%) Retail
6 4 (7.84%) Telecoms
7 3 (5.88%) Banking
7 3 (5.88%) Inclusion and Diversity
8 2 (3.92%) Financial Institution
8 2 (3.92%) Front Office
8 2 (3.92%) Legal
9 1 (1.96%) Brand Awareness
9 1 (1.96%) Influencing Skills
9 1 (1.96%) Law
9 1 (1.96%) Public Sector
Job Titles
1 17 (33.33%) Lead
2 6 (11.76%) Development Engineer
2 6 (11.76%) Development Support Engineer
2 6 (11.76%) Senior
2 6 (11.76%) Support Engineer
3 5 (9.80%) Analyst
3 5 (9.80%) Developer
4 4 (7.84%) Data Analyst
4 4 (7.84%) Dynamics 365 Developer
5 3 (5.88%) Architect
5 3 (5.88%) Consultant
5 3 (5.88%) IT Manager
5 3 (5.88%) Transformation Consultant
6 2 (3.92%) Development Manager
6 2 (3.92%) IT Project Manager
6 2 (3.92%) Lead Developer
6 2 (3.92%) Management Consultant
6 2 (3.92%) Project Manager
6 2 (3.92%) Sales Executive
6 2 (3.92%) Solutions Sales Executive
Libraries, Frameworks & Software Standards
1 19 (37.25%) REST
2 18 (35.29%) Web Services
3 17 (33.33%) SOAP
4 1 (1.96%) GraphQL
4 1 (1.96%) JSON
4 1 (1.96%) Middleware
4 1 (1.96%) PySpark
4 1 (1.96%) RESTful
4 1 (1.96%) XML
Miscellaneous
1 4 (7.84%) Onboarding
2 3 (5.88%) IVR
3 2 (3.92%) ASIC
3 2 (3.92%) Cloud Native
3 2 (3.92%) Data Structures
3 2 (3.92%) Derivative
3 2 (3.92%) Foreign Exchange (FX)
3 2 (3.92%) OTC Derivatives
3 2 (3.92%) Social Media
4 1 (1.96%) Analytical Mindset
4 1 (1.96%) DTCC
4 1 (1.96%) Enterprise Software
4 1 (1.96%) Learning Management System
4 1 (1.96%) Marketing Technology
4 1 (1.96%) Product Ownership
4 1 (1.96%) Reference Data
4 1 (1.96%) Reinsurance
4 1 (1.96%) Security Posture
4 1 (1.96%) Self-Motivation
4 1 (1.96%) Taxonomies
Processes & Methodologies
1 26 (50.98%) Agile
2 18 (35.29%) CI/CD
2 18 (35.29%) Migration
2 18 (35.29%) Scrum
3 17 (33.33%) Data Migration
3 17 (33.33%) ITIL
4 15 (29.41%) Business Intelligence
4 15 (29.41%) Line Management
5 14 (27.45%) API Management
5 14 (27.45%) OWASP
6 9 (17.65%) Customer Experience
6 9 (17.65%) Decision-Making
7 8 (15.69%) Business Development
7 8 (15.69%) Problem-Solving
7 8 (15.69%) Stakeholder Management
8 7 (13.73%) AI
8 7 (13.73%) Analytics
8 7 (13.73%) Customer Engagement
8 7 (13.73%) Requirements Gathering
8 7 (13.73%) Roadmaps
Programming Languages
1 10 (19.61%) SQL
2 4 (7.84%) C#
3 3 (5.88%) Python
4 2 (3.92%) Data Analysis Expressions
4 2 (3.92%) JavaScript
5 1 (1.96%) TypeScript
5 1 (1.96%) VBA
Qualifications
1 5 (9.80%) Degree
2 3 (5.88%) Microsoft Certification
3 2 (3.92%) PMI Certification
3 2 (3.92%) PMP
4 1 (1.96%) Azure Certification
4 1 (1.96%) CFA
4 1 (1.96%) Computer Science Degree
4 1 (1.96%) ISEB
4 1 (1.96%) ISTQB
Quality Assurance & Compliance
1 2 (3.92%) Data Quality
1 2 (3.92%) EMIR
1 2 (3.92%) GDPR
1 2 (3.92%) MiFID
2 1 (1.96%) ISO/IEC 27001
2 1 (1.96%) QA
2 1 (1.96%) SOC 2
Systems Management
1 1 (1.96%) HP ALM
1 1 (1.96%) Kubernetes
1 1 (1.96%) Terraform
Vendors
1 15 (29.41%) Microsoft
2 13 (25.49%) Salesforce
3 3 (5.88%) Avaya
3 3 (5.88%) Cisco
3 3 (5.88%) Genesys
3 3 (5.88%) Salesforce Marketing Cloud
4 2 (3.92%) Google
4 2 (3.92%) HubSpot
5 1 (1.96%) BiZZdesign
5 1 (1.96%) HP
5 1 (1.96%) MuleSoft
5 1 (1.96%) Oracle
5 1 (1.96%) SAP
5 1 (1.96%) Siebel