7 of 7 Permanent Customer Engagement Jobs in the City of London

services. Owns end-to-end solution architecture across complex transformation programmes, spanning pre-sales, bid, and delivery. Combines deep technical authority, commercial awareness, and customer engagement to deliver differentiated, feasible, winning solutions. Purpose Act as senior technical lead across the opportunity lifecycle - shaping, capture, and transition to delivery. … Strategy Lead architecture for large, complex public sector pursuits Define win themes, differentiators, innovation strategy Partner with capture/BD teams pre-RFP through customer engagement Lead executive solution reviews Drive cross-functional initiatives of strategic importance Technical Architecture Design scalable cloud and platform solutions Use accelerators, reusable ...

transforming how global organisations manage complex workflows and documentation. Having experienced significant growth and secured major investment, this organisation is continuing to expand its customer base across multiple regions. This role sits within a highly collaborative onboarding function where you will work closely with customers to ensure smooth implementation … with the ability to explain complex ideas in a clear and accessible way to varied audiences Self-driven, proactive, and passionate about delivering exceptional customer experiences Strong problem-solving skills, with a creative mindset for developing effective strategies that support customer engagement Comfortable learning and using ...

Principal AI Engineer Up to £110,000 + Bonus Hybrid | London We’re partnered with a global leader in loyalty and customer engagement, looking for a Principal AI Engineer to join their London team. This role will include delivering customer centric solutions and scale production-grade ...

term contract Our client is a globally recognised, digitally led consumer organisation operating multiple premium brands at scale. Ongoing investment in e-commerce and customer engagement platforms has created the need for additional front-end capability to support delivery across several high-traffic digital environments. This contract opportunity … arisen to bolster capacity during a period of sustained platform development, ensuring customer journeys remain seamless, performant and visually consistent across brands. The Front End Developer will contribute directly to the build and optimisation of customer-facing web experiences, working closely with UX, product and engineering teams ...

contributor to go-to-market strategy within the FinTech vertical Sales Director You: - Highly self-motivated with a strong passion for customer engagement and value creation - Proven ability to generate revenue through an established industry network - Demonstrated track record delivering technology or IT services. Strong domain knowledge ...

region. One of the first pivotal London hires is the Forward Deployed Engineer This is a software engineering role with an embedded-with-customer edge. You’ll contribute to product development, integrate complex data, build custom tools, and work shoulder-to-shoulder with customers to enable them to accomplish … their goals in the product. An FDE's success is measured by customer outcomes. Position Location: London Job Description As a Forward Deployed Engineer you will be a pivotal force, directly applying your technical expertise to ensure the company’s customers succeed with the platform and achieve their mission ...

include: Building and optimising data pipelines Developing backend services and APIs Creating lightweight UI components where needed Supporting on-site integration with customer environments Feeding real-world insights back into product teams The core technology environment currently includes Python, Rust, and Typescript running on Linux-based systems, though … team values pragmatic tool selection over rigid stack adherence. This is a hybrid position with regular customer engagement. Expect roughly 30–50% onsite involvement, depending on project phase. ...