23 of 23 Permanent Customer-Centricity Jobs in the City of London

and budget. Drive stakeholder engagement and ensure strong communication around impacts, benefits, and risks of change. Conduct impact assessments, gap analyses, and readiness reviews. Ensure delivery of customer-centric, compliant, and future-proof solutions Qualifications and Skills: 5+ years of experience in banking or financial services, with strong exposure to payment systems and change delivery. Proven More ❯

iterating based on data-driven insights Team Leadership & Development: Build and mentor a high-performing client relations team, fostering a culture of innovation, collaboration, ownership, accountability and customer-centric thinking. Take a leading position in the strategic management of the existing development and support team (~10 people across London, Dublin, Bermuda) Collaboration: Work closely with technology … Comfortable working with engineering teams and understanding software architecture, APIs, and modern development practices Leadership & Communication: Excellent leadership, collaboration, and communication skills to influence and inspire teams Customer-Centric Mindset: Ability to balance business objectives with customer needs, ensuring an exceptional user experience Data-Driven Decision-Making: Proficiency in analytics and experience leveraging More ❯

to a Managing Consultant level, or a managing consultant looking for a new challenge. Experience : Background in start-ups, product development, agencies, or management consulting. Experience in customer-centric transformation or strategic propositions. Applied understanding of customer strategy and transformation in retail or SME banking, affluent, health insurance, general insurance, or life insurance. More ❯

customer engagement, retention, and overall brand experience. The ideal candidate will be results-driven, with a strong understanding of CRM tools, data analysis, and customer-centric marketing. Key Responsibilities : CRM Management : Develop and execute CRM strategies to enhance customer engagement, increase retention, and drive long-term loyalty. Segment and target More ❯

days pw onsite £60,000 to £75,000 We currently have an exciting opportunity for a Data Product Owner to join a one-of-a-kind customer centric organisation in the not-for-profit space, whose solutions support customers and their families across the UK. In this role, you’ll drive the evolution and implementation of More ❯

every shift • We have significant pull from customers and have signed multi-year deals with enterprise customers already • High calibre team and a culture of continuous innovation, customer centricity and fast-paced execution • Joining us at this stage means you get to shape the product. So, if you are someone who enjoys solving big problems, thrives More ❯

customers. • Microsoft Power Platform Certifications (PL-100, PL-400) o Understanding the Power Platform (Power Apps, Power Automate, Power BI) is essential for customizing D365 and creating customer-centric solutions. o Being able to use these tools means that the manager can help the team create automation to help with customer success. • Microsoft More ❯

CRM systems and tracking tools Effective prospecting, lead generation, and pipeline nurturing Excellent organisation and sales planning Strong closing techniques Ability to develop and maintain client relationships Customer-centric mindset Confident presentation and communication skills Strong negotiation and collaboration abilities Desirable: Understanding of software product offerings Aptitude for problem-solving and process improvement Experience mentoring or More ❯

will be supporting our customers' transition to modern solutions, expertly managing the migration from Cargospot Classic to Cargospotneo. This crucial responsibility will be integrated into a broader customer-centric strategy to maximize the value businesses derive from CHAMP’s technology, including our core system offerings and e-cargo solutions. Position type: Permanent Location: London, UK, Luxembourg. More ❯

in-hand with enterprise architects and delivery leads to ensure technology truly serves the business vision. Lead evaluations of digital platforms and vendors, ensuring scalability, performance, and customer-centric design. Own Change from the Inside Out Collaborate with senior executives to define programme KPIs and strategic success metrics. Shape change impact assessments, communication strategies, and training More ❯

innovation to ensure improvements deliver true value to customers. What are they looking for? A pro-active, forward thinking Product Manager passionate about product management and innovation. Customer centric with a natural flair for developing a deep understanding of their needs. Comfortable working on customer facing and internally facing products Highly analytical who More ❯

Hybrid) The Company Join a global leader in customer data science that helps businesses unlock the power of data to drive growth, innovation, and customer-centric decision making. With a strong focus on actionable insights, this company supports a wide range of clients in transforming their marketing strategies through advanced analytics and data More ❯

and supply chain finance. Senior Product Owner – Cards & Accounts Drive strategy and innovation across debit/credit cards and account functionalities, integrating with global payment rails and customer-centric features. What We’re Looking For: ✔ 5–12+ years in product management across fintech, digital banking, or financial platforms ✔ Experience building credit, payments, cards, or SME platforms More ❯

Services to launch their market research career (no experience required!). Learn project management by assisting with client projects, ensuring successful delivery and exceeding expectations. Develop a customer-centric mindset and collaborate with a supportive team in our fast-paced environment. You will report directly to the Senior Director, Services - EMEA, gaining valuable mentorship. This entry More ❯

product ambassador in cross-functional discussions, helping commercial teams connect product capabilities with customer challenges Contribute to pricing, packaging, and segmentation strategy by bringing customer-centric insights Track performance and report on adoption patterns and feedback within specific domains to inform roadmap decisions Own the performance and actively drive adoption by tracking usage More ❯

and management in the insurance industry . Knowledge of both waterfall and agile methodologies. Experience delivering software on customer-facing projects ; ideally, multi-platform, customer-centric software solutions. Proven ability in mentoring and coaching teams. Strong skills in influencing both delivery team members and senior stakeholders at all levels of an organisation. Our More ❯

driven recommendations. Provide in-depth KPI-focused analysis and actionable insights to support business objectives. User Experience (UX) Design Lead UX design across all digital touchpoints, ensuring customer-centric, intuitive, and brand-consistent experiences. Produce wireframes, user flows, interactive prototypes, and annotated documentation using tools like Figma. Define and maintain a scalable digital design language and More ❯

| Full-Time Role | 3 days in office minimum | No recruiters | No visa sponsorship available | Limio is transforming how companies deliver subscription experiences. Everyone has a subscription - to Spotify, Amazon Prime, HelloFresh - yet too often the experience is clunky and inconsistent. More ❯

Senior Product Manager 🏡 London – hybrid 💰 £100,000 + benefits 🚀 Fast-Growth Business Are you an experienced Senior Product Manager with a strong track record in building engaging, customer-centric digital experiences? Do you enjoy solving complex problems and creating seamless journeys for users? If so, this could be the perfect role for you! 👇 This established yet More ❯

a mature product ecosystem. You’ll work closely with cross-functional teams, including other designers (including a separate UX team), product managers, and engineers in an agile, customer-centric environment. You’ll be needed in their London office twice a week (this may also move to 3 days next year). There is no flex on More ❯

businesses and entrepreneurs with smart financial and marketing technology solutions. As a consistent innovator in the fintech and martech space, this company is renowned for its strong customer-centric culture and its mission to power prosperity around the world. We’re looking for a Training Program Manager to join their Global Sales Enablement team, supporting the More ❯

sales hiring, capability mapping, and upskilling across the portfolio Provide clear visibility of performance, activity, and pipeline to the GTM Lead and senior stakeholders Champion a unified, customer-centric approach to new business acquisition across all sales touchpoints What were looking for A strong track record of leading new business sales teams within SaaS, payments, or More ❯

Our culture is collaborative, inclusive and open-minded. We work hard to continually challenge the way we do things to maintain our market leading status. As a customer-centric and client focused business, we put our clients, like Mrs Miggins, at the heart of everything we do. Our platform enables clients and their advisers to manage More ❯