2 of 2 Permanent Customer Service Jobs in Cramlington

experiences across multiple markets and languages. This is a hands-on role requiring strong Shopify platform knowledge and operational ecommerce experience, spanning fulfilment integrations, customer service workflows, and multi-market site management. What we’re looking for: 4+ years’ experience in ecommerce website management or replatforming, preferably with … Shopify Plus Experience with multi-market, multi-language D2C websites and integrations (PIM, DAM, CRM, customer service platforms) Strong project management skills and ability to manage multiple priorities Eye for visual consistency, user experience, and conversion optimisation Collaborative communicator, able to work across technical and non-technical teams ...

point of contact to internal colleagues reporting IT related incidents. No IT experience is necessary since training will be provided, KEY DUTIES Respond to customer queries via phone, email, or digital ticketing systems Log incidents accurately and escalate where necessary Deliver a positive and professional customer experience CANDIDATE ...