Customer Service Job Trends in Cramlington

Customer Service
Northumberland > Cramlington

The table below provides summary statistics and salary benchmarking for jobs advertised in Cramlington requiring Customer Service skills. It covers permanent job vacancies from the 6 months leading up to 11 March 2026, with comparisons to the same periods in the previous two years.

6 months to
11 Mar 2026
Same period 2025 Same period 2024
Rank 2 - 4
Rank change year-on-year - - +2
Permanent jobs citing Customer Service 1 0 1
As % of all permanent jobs in Cramlington 50.00% - 7.69%
As % of the Processes & Methodologies category 100.00% - 12.50%
Number of salaries quoted 1 0 1
10th Percentile - - -
25th Percentile - - £63,750
Median annual salary (50th Percentile) £21,620 - £67,500
Median % change year-on-year - - +145.45%
75th Percentile - - £71,250
90th Percentile - - -
Northumberland median annual salary £27,810 - £24,500
% change year-on-year - - -27.41%

All Process & Methodology Skills
Cramlington

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Cramlington.

Permanent vacancies with a requirement for process or methodology skills 1 2 8
As % of all permanent jobs advertised in Cramlington 50.00% 50.00% 61.54%
Number of salaries quoted 1 1 8
10th Percentile - - -
25th Percentile - £36,250 £26,500
Median annual salary (50th Percentile) £21,620 £37,500 £33,750
Median % change year-on-year -42.35% +11.11% +2.27%
75th Percentile - £38,750 £45,000
90th Percentile - - £52,875
Northumberland median annual salary £27,810 £60,500 £38,500
% change year-on-year -54.03% +57.14% +16.67%

Customer Service
Job Vacancy Trend in Cramlington

Historical trend showing the proportion of permanent IT job postings citing Customer Service relative to all permanent IT jobs advertised in Cramlington.

Customer Service job vacancy trend in Cramlington

Customer Service
Salary Trend in Cramlington

Salary distribution trend for jobs in Cramlington citing Customer Service.

Salary distribution trend for jobs in Cramlington citing Customer Service

Customer Service
Co-Occurring Skills & Capabilities in Cramlington by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Communications & Networking
1 1 (100.00%) Broadband
General
1 1 (100.00%) Games
Miscellaneous
1 1 (100.00%) Smart Home
Processes & Methodologies
1 1 (100.00%) Coaching
Vendors
1 1 (100.00%) BT