Complaints Advisor
Crewe, Cheshire, England, United Kingdom
Radius
case in Salesforce and kept updated regularly through to resolution. Review customer accounts to determine root cause. Build good relationships with internal stakeholders including Sales, Client Services, Provisioning, Faults, Billing, Commercial and Finance. Support with reducing the number of customer complaints by identifying and implementing continuous improvement. Qualifications Excellent customer service skills and a previous background in customer service/ More ❯
Employment Type: Full-Time
Salary: £0 per annum
Posted: