16 of 16 Permanent Customer Service Jobs in Derby

with some travel Job Purpose:To champion and drive forward efficient operation support within the planning & dispatch team to achieve an exceptional level of customer support, service and care. To developrelationships with key influencers both internally and externally. To work as an integral part of the Service team to ensure a first-class customer service is always provided, whilst adhering to customer SLA’s.Functions:Manage the day-to-day operations of the Planning & Dispatch team, with overall responsibility for all team administration. Drive operational efficiency through the implementation and optimisation of software solutions ...

hands-on engineer who enjoys solving technical problems and delivering outstanding customer service? Want to work for a company that genuinely values work-life balance? We're looking for an MFP Service Engineer to join our field-based Service team, installing, maintaining and repairing multifunction printers … across the Sheffield area. You'll diagnose and resolve faults, carry out preventative maintenance, install new devices, train customers, manage van stock, maintain accurate service records, and work closely with our call centre to meet service level agreements. You'll also escalate complex issues when required while delivering ...

Installation & Service Technician | Derby | Up to £35,000 + Vehicle and great benefits Are you the kind of person who enjoys being hands-on, solving problems, meeting customers and learning new technology? If so, this could be the perfect opportunity to join an innovative and growing business that … making workplaces safer across the UK. We are looking for an Installation & Service Technician to join a growing team in a newly created role due to continued business growth and increasing customer demand. This is a varied role that combines field-based installation work, customer support , product ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Installation & Service Technician | Derby | Up to £35,000 + Vehicle and great benefits Are you the kind of person who enjoys being hands-on, solving problems, meetingcustomersand learningnew technology? If so, this could be the perfect opportunity to join an innovative and growing business that is making workplaces safer … across the UK. We are looking for an Installation & Service Technician to join a growing team in a newly created role due tocontinued business growth and increasing customer demand. This is a varied role that combines field-based installation work, customer support , product setup , trainingdelivery and ongoing ...

Customer Account Manager Location: Derbyshire (Office-based with occasional UK travel) Salary: 40-50K + Benefits We're working with a growing UK technology company operating within the defence and national security sector. Following continued growth, they're looking to appoint their first dedicated Customer Account Manager. … This is a newly created position that offers the opportunity to build and shape how customer relationships are managed across the business. Working closely with the Commercial Director, you'll become the trusted point of contact for a portfolio of key customers, ensuring they're supported throughout their journey ...

more lives, we need team players, forward thinkers, and game changers. Are you looking for an inspiring career? You just found it.Job Title: Field Service EngineerLocation: Field-based, South East UK including LondonWe are looking for a dedicated Field Service Engineer to contribute towards … service team across the South East with the ideal candidate being based within/around London.Getinge is a well-respected Original Equipment Manufacturer (OEM), saving lives through the manufacture and maintenance of a range of medical devices and solutions. Our Service Team is at the forefront ...

hands-on engineer who enjoys solving technical problems and delivering outstanding customer service? Want to work for a company that genuinely values work-life balance? We're looking for an MFP Service Engineer to join our field-based Service team, installing, maintaining and repairing multifunction printers ...

through diagnostic tests and remote access will be your forte, aiming for a first-time resolution whenever possible. Deliver top-notch, professional, and friendly service to support our stellar reputation and aspire to be the very best. We'll equip you with the training and support needed to further … full-time position, that operates on a rotational shift basis covering 1 in 3 weekends on duty. Role highlights Swiftly respond to customer queries via email or phone. Expertly determine the best solution based on customer-provided issue details. Skillfully diagnose system errors and other technical challenges. Keep ...

providing 24-hour emergency calls nationwide. Key Responsibilities: Ability to problem solve and diagnose issues as and when they arise. Committed to providing excellent customer service. Ability to program a variety of PLCs using Ladder Logic, Function block or Statement List methods. Ability to program and configure SCADA software ...

corporate benefits package. Account managers who prefer managing existing relationships over new business acquisition. Candidates looking for a relaxed entry-level position or structured customer service environment. Anyone who has not operated in a commission-driven, self-generated pipeline role before. Ready to Build Your Own Commercial Portfolio ...

Safety Technician, you will be responsible for testing, maintaining, calibrating and preparing a wide range of safety and survey equipment for both hire and customer use. You will also support customers directly and help ensure the workshop operates efficiently at all times. The equipment worked on includes: Abtec Tripods … Equipment About You Strong work ethic and team player Punctual, reliable and flexible Strong IT literacy and confidence using digital systems Good communication and customer service skills Motivated with a willingness to learn and develop Strong problem-solving ability Able to work well under pressure and as part ...

preventative maintenance and assist with the design and modification of existing systems. Support fault-finding, diagnostics and problem resolution. Contribute to delivering excellent customer service, ensuring issues are solved effectively and professionally. Travel across the UK and the republic of Ireland as required, including regular night work. Requirements ...

today the company has just over 150 full time members of staff. The company has won multiple awards for customer service and delivering the highest, exacting standards to their client base and now they need an Internal IT/Infrastructure/Governance Manager, to really delve into their ...

backups, antivirus and system performance to ensure business continuity. Maintain accurate documentation of systems, procedures, and support requests. Liaise with third-party suppliers and service providers when required. Ensure IT systems comply with company security policies and best practices. The Person Proven experience as an IT professional gained … . Experience in managing IT projects from conception to completion. Knowledge of ERP systems. Excellent troubleshooting and problem-solving skills. Strong communication and customer service abilities. Ability to prioritise workload and work independently. ...

McCann are continuing to grow, we are looking to recruit a Scheduling Coordinator to support in planning and organising the workload of the Field Service Engineers. Are you someone with great organisational skills, and an uncanny grasp of the geographical landscape of the UK & Ireland? Our brand new vacancy … Scheduling Coordinator could very well be a fantastic fit for you! The Role The Scheduling Coordinator role is key to the delivery of service to our customers. Their role is dedicated to scheduling service visits for our field engineering teams, keeping customers informed and liaising the field engineers ...