14 of 14 Permanent Customer Experience Jobs in Dorset

Solutions - Vice President-Sales (Insurance Domain) IGT Solutions (IGT) is committed to simplify complex customer interactions while delivering a seamless experience. It provides integrated BPM, Technology and Digital Services & Solutions for clients across industries. Established in 1998, with 100% focus on customer experience, we are a Technology … deliver innovation and business excellence for our 75+ marquee customers across the global technology sector. IGT's Digital Engineering team collaborates closely with our customer's business & technology teams to take solutions faster to market while sustaining quality while focusing on business value and improving overall end-Customer ...

telephony and collaboration data. Our solutions span Microsoft Teams, Cisco BroadWorks, Webex Calling, and CRM integrations — delivering real-time and historical analytics that improve customer experience and business performance. We are expanding our platform to include advanced AI capabilities — voice and chat assistants, intelligent analytics, and predictive insights … language analytics, and predictive models. This role balances strategic technical direction with hands-on implementation, ensuring Akixi's AI initiatives deliver tangible business and customer outcomes. Key Responsibilities Lead the definition and delivery of Akixi's AI strategy and technology roadmap. Architect scalable AI solutions integrated into Akixi ...

75+ marquee customers across the global technology sector. We have a global delivery footprint, spread across 19 centres in 11 countries, with 25,000 CX and Technology experts from 35+ nationalities. Profile Summary: IGT Solutions is looking for a Partner-Sales & Customer Success. The position is based anywhere … organization's goals and objectives for the chosen vertical Education and Essential Experience: 10-15 years of experience in BPO/CX Sales (New Business Development) at a leadership level Sales experience with a proven track record in BPO/CX Services sales Should have deep knowledge ...

hours per week. We are happy to discuss flexible working! Top 3 skills needed for this role: Strong SQL skills Report/dashboard development experience (Power BI or similar) Data storytelling/communication What this role is all about: We’re looking for a motivated, skilled, and experienced analytics … professional to join our Insight Lab team. You’ll design and deliver reporting and analytics that help us monitor performance, understand customer behaviour, and improve service for both our members and advisers. Why join us? Data is at the heart of everything we do. You’ll play ...

delivering real-time and historical insights for cloud-based communication platforms, including Microsoft Teams, Cisco BroadWorks, and Webex Calling. Our analytics help businesses enhance customer experience, optimize productivity, and drive performance across voice and collaboration channels. Job Summary & Purpose The Account Executive is responsible for acquiring new service … report on sales performance against quarterly and annual targets. Occasionally support cross-sell and upsell into existing accounts when this role owns the customer relationship. Travel as required for customer meetings, industry events (including speaking opps), or sales workshops. Required Skills & Experience Proven track record ...

generation SaaS platform architecture, we are investing heavily in quality engineering, test automation, and release management to ensure rapid delivery without compromising reliability or customer experience. Job Summary & Purpose Lead Akixi's Quality Assurance and Release Management function, ensuring consistent product quality, process maturity, and operational excellence across … integrated into CI/CD. Lead and mentor the QA and Release team, developing capabilities in automation, exploratory testing, and continuous quality improvement. Support customer issue investigations and post-release quality assessments. Continuously evaluate new testing tools and technologies to enhance test effectiveness and visibility. Required Skills & Experience ...

transformation of CRM journeys for this financial services giant. Youll join an existing team who are growing to support the creation of new customer journeys and CRM workflows being built upon Salesforce Marketing Cloud. With this role leaning into the technical side of the platform, handling the build … creation of said journeys, implementing dynamic content within complex customer communications across both promotional and operational communication journeys. Because this sits within financial services, theres a heavier emphasis on regulations within the dynamic content being served. Think things like policy pricing, exclusions, underwriting terms which need to be applied ...

continue our lightning-fast growth, 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to WorkTM. So far, we have 10,000+ people working around the world, from our offices … chaotic world into the simplicity of a beautiful solution. About the role Our New Business Sales team is the engine that drives new customer acquisition and engagement for Revolut Business across the globe. Account Executives are an elite group of salespeople with strengths that cover the duration ...

Logo Acquisition hunting & and driving new business acquisitions in order to achieve business goals for the IT Domain Primary Job Responsibility: Primarily drives new customer acquisition through existing knowledge, experience, and industry network Drives large multi-year deals Drives the entire sales process; leads and assigns team responsibilities … organization's goals and objectives for the chosen vertical Education and Essential Experience: 10-15 years of experience in BPO/CX Sales (New Business Development) at a leadership level Sales experience with a proven track record in BPO/CX Services sales Should have deep knowledge ...

platforms such as AWS . Collaborate with developers, engineers, and project managers to deliver scalable solutions. Provide technical support during implementation and maintain exceptional customer service throughout the delivery cycle. Stay ahead of emerging AI technologies and best practices. Document solutions and contribute to continuous improvement of delivery processes. … Manage multiple projects concurrently and escalate risks when necessary. Professional Services Engineer – Requirements: Strong communication skills and ability to run client-facing workshops. Experience deploying IT solutions ( SaaS or on-premise) in customer environments. Solid understanding of IT infrastructure , networking, firewalls, and TCP/IP. Good knowledge ...

Flexible/Remote (UK) — Preference for candidates based in or near London, Manchester, or other major cities in England to support occasional travel to customer meetings. Reports to: Steve Levy, VP, Global Solution Consulting About Logile Logile is a global leader in AI-powered Connected Workforce solutions … forecasting, AI/ML optimization, and operational best practice. Retailers rely on Logile to drive productivity, improve colleague engagement, reduce costs, and deliver better customer experiences. Role Overview We are seeking a Solution Consultant with retail and/or grocery experience to support the pre-sales strategy ...

requires a self-motivated individual who excels in building relationships, has a strong understanding of enterprise sales cycles, and is passionate about delivering exceptional customer experiences. Candidates who have progressed from Inside Sales in the last few years would be well suited. Responsibilities: Identify and engage with key decision … business opportunities Conduct compelling product demonstrations and presentations to showcase the value of their solutions Collaborate with internal teams, including pre-sales engineers and customer success, to ensure successful implementation and adoption of our solutions Meet and exceed quarterly and annual sales targets while maintaining a healthy sales pipeline ...

Company Description At OVH, we specialise in delivering superior customer experiences through video decision aids. Our focus is on leveraging data to create impactful patient and HCP engagement strategies that drive results. We aim to optimise every customer touchpoint to improve brand engagement and satisfaction. Role Description This … opportunities, and developing strong relationships with key stakeholders. The manager will also be responsible for reporting sales performance and providing insights for improvement. Qualifications Experience in developing and executing account-based sales strategies Strong skills in sales forecasting, data analysis, and performance reporting Proven track record of achieving sales ...

CRAE GROUP is one of the fastest-growing B2B service providers based in Cyprus. We develop, maintain, and deploy various IT and customer-based services to numerous businesses in various industries around the world. Founded in 2018, our continuous energy and efforts aim towards becoming a leading service provider … relationships with our most valued clients. You will act as their main point of contact, ensuring they receive a personalized, engaging, and high-quality customer experience. The role requires a mix of relationship management, sales, strategic thinking, and problem-solving to maximize client's retention and satisfaction. Key Responsibilities ...