6 of 6 Permanent Customer Experience Jobs in Dorset

Desk Advisor to join a well established and growing business based in Bournemouth. This is an excellent opportunity for someone who enjoys delivering exceptional customer service in a fast paced environment. You'll be responsible for supporting customers throughout their journey, managing enquiries, coordinating appointments and working closely with … internal teams to ensure a seamless customer experience. Benefits 28,000 to 31,000 per annum 33 days annual leave including Bank Holidays Company pension Company sick pay Career development and progression opportunities Employee referral programme Performance related salary reviews Company events and team socials Free flu jabs ...

prospecting Understand each merchant's needs and recommend the most suitable solution Deliver and install payment terminals for new customers, ensuring a smooth onboarding experience Keep CRM records accurate and up to date Build long-term customer relationships by delivering an excellent customer experience Share customer … Attributes Strong communication and relationship-building skills Self-motivated with the resilience to work towards ambitious goals Organised and confident managing your own territory Customer-focused with a consultative approach to selling Commercially minded with strong problem-solving skills Our Values At Flatpay, how we work matters as much ...

week. We are happy to discuss flexible working! Top 3 skills needed for this role: Proven product strategy ownership Strong stakeholder influence Demonstrated customer journey optimisation What this role is all about: This exciting role will form part of a cross-functional team who is accountable … digital customer experience for Renewals in the Health Policy Product Delivery Stream.As a Product Manager, the role is responsible for defining and executing a comprehensive product roadmap and backlog across multiple capabilities, working with a wide range of stakeholders. Accountability includes shaping, designing and delivering features that contribute ...

Salesforce technologies including Apex, Lightning Web Components, Financial Services Cloud, Service Cloud and Agentforce, you'll design and develop robust solutions that support seamless customer journeys while driving technical excellence. As a senior member of the engineering team, you'll collaborate with stakeholders across the organisation, influence architectural decisions … business value. Key Actions Design, develop and enhance Salesforce solutions using Apex, Lightning Web Components (LWC), Flows, Platform Events and APIs to support seamless customer and adviser journeys Deliver high-quality software through the full development lifecycle, including design, build, testing, deployment, release and ongoing support Lead the technical ...

accountable for product outcomes and product decisions across a hardware and software based portfolio, working in close partnership with Engineering (DOP) to balance customer value, commercial priorities and technical reality. The PLM is accountable for product scope, priority, lifecycle decisions and outcome-based acceptance. Engineering owns technical design … Make the final call on scope and priority after structured input from Engineering, Operations, Sales and Finance. Continuously adjust plans based on delivery learning, customer feedback, market change and technical discovery. Product Discovery, Definition & Requirements Create clear, high-quality product requirements that articulate what is needed and why, grounded ...

Working closely with customers and internal delivery teams, this role has overall responsibility for ensuring our Enforcement Service contracts are delivered in line with customer expectations, contractual commitments and financial budgets. You will coordinate contracts management across Projects, Operational Support and Solutions Engineering, ensuring key operational functions work collaboratively … achieve customer outcomes and business objectives. You will serve as a primary point of contact for our customers, with responsibility for contract performance, representing the voice of the customer and identifying future business opportunities. The role requires the definition of long-term strategic goals and targets, effective resource ...