Customer Experience Jobs in Dorset

Customer Experience (CX)
South West > Dorset

The following table provides summary statistics for permanent job vacancies advertised in Dorset with a requirement for Customer Experience skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Experience over the 6 months to 20 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
20 May 2024
Same period 2023 Same period 2022
Rank 61 64 63
Rank change year-on-year +3 -1 -6
Permanent jobs citing Customer Experience 38 7 32
As % of all permanent jobs advertised in Dorset 3.14% 1.06% 4.10%
As % of the Processes & Methodologies category 3.68% 1.11% 4.27%
Number of salaries quoted 17 4 26
10th Percentile £34,800 - £35,000
25th Percentile £37,500 £31,000 £42,813
Median annual salary (50th Percentile) £50,500 £36,000 £55,000
Median % change year-on-year +40.28% -34.55% +10.00%
75th Percentile £60,000 £45,000 £57,500
90th Percentile £81,500 £49,500 -
South West median annual salary £45,000 £42,500 £60,000
% change year-on-year +5.88% -29.17% +20.00%

All Process and Methodology Skills
Dorset

Customer Experience is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Dorset with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 1,033 633 750
As % of all permanent jobs advertised in Dorset 85.37% 95.91% 96.03%
Number of salaries quoted 583 325 559
10th Percentile £30,000 £31,550 £30,600
25th Percentile £36,250 £39,750 £38,313
Median annual salary (50th Percentile) £50,000 £50,000 £50,000
Median % change year-on-year - - +11.11%
75th Percentile £62,500 £62,500 £62,500
90th Percentile £69,750 £73,750 £75,000
South West median annual salary £51,000 £53,000 £50,000
% change year-on-year -3.77% +6.00% +8.70%

Customer Experience
Job Vacancy Trend in Dorset

Job postings citing Customer Experience as a proportion of all IT jobs advertised in Dorset.

Job vacancy trend for Customer Experience in Dorset

Customer Experience
Salary Trend in Dorset

3-month moving average salary quoted in jobs citing Customer Experience in Dorset.

Salary trend for Customer Experience in Dorset

Customer Experience
Salary Histogram in Dorset

Salary distribution for jobs citing Customer Experience in Dorset over the 6 months to 20 May 2024.

Salary histogram for Customer Experience in Dorset

Customer Experience
Job Locations in Dorset

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Experience within the Dorset region over the 6 months to 20 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Bournemouth -26 25 £65,000 +103.13% 2
Poole +19 9 £40,000 -20.00% 1
Customer Experience
South West

Customer Experience
Co-occurring Skills and Capabilities in Dorset by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (5.26%) Confluence
Applications
1 7 (18.42%) Microsoft Office
2 5 (13.16%) Microsoft Excel
2 5 (13.16%) Microsoft PowerPoint
3 2 (5.26%) Adobe Creative Suite
Cloud Services
1 7 (18.42%) Power Automate
1 7 (18.42%) Power Platform
2 2 (5.26%) Adobe Creative Cloud
2 2 (5.26%) SaaS
3 1 (2.63%) Adobe Analytics
Communications & Networking
1 2 (5.26%) Unified Communications
Development Applications
1 2 (5.26%) JIRA
2 1 (2.63%) Visual Website Optimizer
General
1 16 (42.11%) Finance
2 14 (36.84%) Marketing
3 12 (31.58%) Social Skills
4 9 (23.68%) Analytical Skills
5 7 (18.42%) Inclusion and Diversity
5 7 (18.42%) Law
5 7 (18.42%) Retail
6 5 (13.16%) Advertising
6 5 (13.16%) Banking
7 4 (10.53%) Manufacturing
8 3 (7.89%) Public Sector
9 2 (5.26%) Organisational Skills
10 1 (2.63%) Influencing Skills
10 1 (2.63%) Wearables
Job Titles
1 11 (28.95%) Designer
2 9 (23.68%) Technical Support
3 7 (18.42%) Product Manager
4 6 (15.79%) Support Engineer
5 5 (13.16%) Graphic Designer
5 5 (13.16%) Support Officer
5 5 (13.16%) Technical Support Officer
6 4 (10.53%) Digital Designer
6 4 (10.53%) Technical Engineer
6 4 (10.53%) Technical Support Engineer
7 3 (7.89%) Digital Project Manager
7 3 (7.89%) Lead
7 3 (7.89%) Project Manager
8 2 (5.26%) Customer Engineer
8 2 (5.26%) Customer Support Engineer
8 2 (5.26%) E-Commerce Designer
8 2 (5.26%) IT Director
8 2 (5.26%) Product Designer
9 1 (2.63%) Business IT Analyst
9 1 (2.63%) IT Business Analyst
Libraries, Frameworks & Software Standards
1 6 (15.79%) CSS
2 4 (10.53%) HTML
Miscellaneous
1 7 (18.42%) Analytical Mindset
1 7 (18.42%) Product Ownership
1 7 (18.42%) Robotics
2 5 (13.16%) Management Information System
2 5 (13.16%) Social Media
3 4 (10.53%) Self-Motivation
4 3 (7.89%) Housing Association
4 3 (7.89%) NHS
5 2 (5.26%) Low-Code
5 2 (5.26%) Mobile App
5 2 (5.26%) Replication
Operating Systems
1 2 (5.26%) Mac OS
Processes & Methodologies
1 12 (31.58%) Problem-Solving
2 11 (28.95%) Continuous Improvement
3 10 (26.32%) Analytics
3 10 (26.32%) Stakeholder Management
4 9 (23.68%) Customer Service
5 8 (21.05%) Roadmaps
5 8 (21.05%) Strategic Roadmap
6 7 (18.42%) Agile
6 7 (18.42%) Business Intelligence
6 7 (18.42%) Business Process Modelling
6 7 (18.42%) Data Analytics
6 7 (18.42%) Data Transformation
6 7 (18.42%) E-Commerce
6 7 (18.42%) Matrix Organization
6 7 (18.42%) Product Backlog
6 7 (18.42%) Product Roadmap
6 7 (18.42%) Product Strategy
6 7 (18.42%) Product Vision
6 7 (18.42%) User Experience
6 7 (18.42%) Value Proposition
Programming Languages
1 7 (18.42%) JavaScript
2 5 (13.16%) PHP
Qualifications
1 3 (7.89%) Degree
2 2 (5.26%) Computer Science Degree
Quality Assurance & Compliance
1 3 (7.89%) PMO
2 2 (5.26%) Accessibility
2 2 (5.26%) SLA
Vendors
1 14 (36.84%) Microsoft
2 10 (26.32%) Adobe
3 5 (13.16%) Salesforce
4 1 (2.63%) Optimizely