23 of 23 Permanent Customer Service Jobs in Dorset

Remote Customer Success & Account Manager

Hiring Organisation
Intradiem
Location
Poole, Dorset, UK
Intradiem’s intelligent automation solution for customer service teams is reinventing customer service for everyone. Who We Are Intradiem is a technology company on a mission to reinvent customer service through automation. What We Do We develop innovative, AI-powered Intelligent Automation solutions … contact center and back-office teams. Our solutions currently support hundreds of thousands of customer service agents for brand-name organizations, powering hundreds of millions of automated actions saving customers tens of millions each year. How We Work We take a “problem-out” approach, asking customers to help ...

Remote Portuguese Speaking Customer Service for AI & Technology Company

Hiring Organisation
Mercier Consultancy
Location
Bournemouth, Dorset, UK
Mercier Consultancy is excited to offer an opportunity for a Portuguese Speaking Customer Service Representative for our Client in the AI & Technology sector. In this key role, you will provide exceptional support to our Portuguese-speaking customers, assisting them with inquiries related to innovative AI products and technology … offerings, troubleshoot issues, and effectively respond to their questions regarding product features and usage. You will play a significant part in ensuring a positive customer experience while supporting technological advancements. Responsibilities Deliver high-quality customer service in Portuguese through phone, email, and chat regarding AI and technology ...

Client Service Analyst - Platform Administrator - ISA / JISA / GIA / VCT

Hiring Organisation
MORRIS SINCLAIR RECRUITMENT LTD
Location
Wimborne, Dorset, England, United Kingdom
Employment Type
Full-Time
Salary
£28,000 - £34,000 per annum
Experienced Client Service/Platform Administrator with ISA/JISA/GIA/VCT Hybrid working - 3 days in with 2 days at home. modern offices, onsite parking Growing financial services provider offering career progression. Client Service Analyst/Platform Administrator - ISA/JISA/GIA/… unique platform model devoted to championing automation and unrivalled user experience our client is focused on delivering good outcomes for their customers through exceptional service levels. Offered on a a hybrid basis 3 days in the office/2 days at home. Key Responsibilities The successful candidate will manage ...

Remote Technical Account Manager - VoIP, SIP, CCaaS

Hiring Organisation
Spectrum It Recruitment
Location
Poole, Dorset, UK
Technical Account Manager - VoIP, SIP, CCaaS, Contact Centre Work at the forefront of Customer Experience (CX) Solutions. Leverage AI and modern technology. Germany. Fluent German Speaker. Remote German Language Grade: C1 and above Our client is a market leader in Contact Centre and AI technology. They are partnered with … global corporations to provide innovative Customer Experience CX solutions. They are growing their Technical Account Management (TAM) team and looking for talented, enthusiastic and ambitious TAM's to join their global professional services team. If you are looking for an exciting job opportunity that will future proof your career ...

Remote Technical Account Manager - SaaS, API, VoIP

Hiring Organisation
Spectrum It Recruitment
Location
Bournemouth, Dorset, UK
Technical Account Manager - SaaS, Contact Centre, Software, API, VoIP Work at the forefront of Customer Experience (CX) Solutions. Leverage AI and modern technology. Future proof your career! REMOTE. UK ONLY. £40k - £50k plus bonus & benefits Our client is a market leader in Contact Centre and AI technology. They … partnered with global FTSE corporations to provide innovative Customer Experience CX solutions. They are growing their Technical Account Management (TAM) team and looking for talented, enthusiastic and ambitious TAM's to join their global professional services team. If you are looking for an exciting job opportunity that will future ...

Sales Administrator

Hiring Organisation
Aspire Jobs Limited
Location
Wimborne, Dorset, South West, United Kingdom
Employment Type
Permanent
Salary
£26,000
will suit someone who is tech-savvy and who has an interest in technology, telecoms or IT. You will bewilling to learn, have strong customer service skills, with exceptionalattention to detail, and common sense, as well as sales administration and time management skills. You will be willing … learn are essential. To be successful in Sales Administrator role, you will have:- Have an interest in technology, IT or telecoms Experience demonstrating excellent customer service skills High level of IT literacy - proficient with MS Office and MS Outlook Evidence of excellent organisational and multitasking skills A team ...

Trainee AI Engineer

Hiring Organisation
ITOL Recruit
Location
Bournemouth, Dorset, England, United Kingdom
Employment Type
Full-Time
Salary
£30,000 - £45,000 per annum
Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Trainee AI Programmer

Hiring Organisation
ITOL Recruit
Location
Bournemouth, Dorset, England, United Kingdom
Employment Type
Full-Time
Salary
£30,000 - £45,000 per annum
Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Remote Senior Analytics Engineering Manager

Hiring Organisation
Monzo
Location
Bournemouth, Dorset, UK
pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve … traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems ...

Remote Customer Success Executive

Hiring Organisation
Certain Advantage
Location
Poole, Dorset, UK
Customer Success Remote working Hourly paid - PAYE contract up to £13.60 per hour 12 months ASAP start Are you passionate about customer service and success within the recruitment tech market? We may have a contract for you! Certain Advantage working with a technology partner within the recruitment … group and looking for a contractor to work for a year as a Customer Success professional. This is a remote based role in the UK, or potentially Ireland for a years contract and would suit a previous candidate within the customer success/sales/marketing and recruitment ...

Remote Senior Customer Success Specialist - SaaS

Hiring Organisation
Spectrum It Recruitment
Location
Bournemouth, Dorset, UK
Senior Customer Success Specialist - Technical Account Manager Software, SaaS, B2B Frankfurt, Remote, German Speaking Our client is a market leader in Unified Communications & Contact Centre (SaaS) solutions. The role of Senior Technical Account Manager (Customer Success) is a technical support and customer management role. Helping with … boarding, technical troubleshooting, and ensuring customer satisfaction, retention and ROI. A great opportunity to join a fast growing, successful company and develop your career. This position is best suited to someone working in customer success and/or technical account management with good depth of technical experience within ...

Remote Lead Technical Account Manager - VoIP / SIP / Telecoms

Hiring Organisation
Spectrum It Recruitment
Location
Bournemouth, Dorset, UK
strong technical understanding of VoIP, SIP and SaaS solutions and consider yourself a natural relationship builder, we have a fantastic opportunity for you! Our customer is a market leading provider of customer experience and customer contact solutions. They have a global client portfolio of large corporate businesses … team and is a technical support and account management role. This is not a sales role. You will join a team of experienced technical customer account managers with the aim to troubleshoot technical queries, improve process, technology deployment and to help the company meet its growth objectives. Experience Requirements ...

Remote Senior Workforce Management Analyst, Fixed Term Contract

Hiring Organisation
Monzo
Location
Poole, Dorset, UK
pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve … excellent opportunity to step into a key Senior WFM Analyst role on a 9-month fixed-term contract. You'll report to the WFM Service Manager and be instrumental in using data-driven insights to perfectly staff our customer operations and service teams. You will be crucial ...

Remote 1st / 2nd Line IT Support Engineer - German Speaking

Hiring Organisation
Mexa Solutions Ltd
Location
Bournemouth, Dorset, UK
German-Speaking IT Support Engineer - Solve it. Support it. Speak their language. £25,000 - £35,000 | Fully Remote | IT Service Provider You’re the go-to person when something breaks, and you’re fluent in more than just IT. You speak fluent German and know how to deliver brilliant … password reset or a tricky software fault, you know how to get things sorted. This is your chance to join a growing IT Service Provider , providing 1st and 2nd line support to a key customer with offices across Germany. All users are German-speaking , so you'll need ...

Digital & AI Support Apprentice

Hiring Organisation
QA
Location
Semley, Shaftesbury, Dorset, England, United Kingdom
Employment Type
Full-Time
Salary
£23,132 per annum
apply foundational knowledge in digital technologies and IT support. Assist users with Clinical Partners digital systems, including MS365 applications, under supervision, learning effective customer service skills in IT. Engage in continuous learning activities, including workshops and training sessions. Contribute to digital service improvement and knowledge base documentation. … usage problems. Desirable skills: Highly motivated with a commitment to personal growth and development. Adaptable and flexible, able to respond to changing requirements. Customer-focused, with an emphasis on providing effective support. Basic knowledge or interest in digital technologies. Keen to learn and develop in the IT field. Strong ...

Remote IT Support Specialist - 3rd Line/Field Engineer

Hiring Organisation
Zero Surplus
Location
Bournemouth, Dorset, UK
hire a confident and capable IT Support Specialist into their growing operation. Our client prides itself on great response times and first-class customer service, so it is vital that you have a friendly, can-do manner and can work well under pressure. They are experiencing strong growth ...

Telematics Engineer (Field Based)

Hiring Organisation
Microlise
Location
Poole, Dorset, South West, United Kingdom
Employment Type
Permanent, Work From Home
order that your application can be reviewed. We are looking for a Telematics Engineer to provide continued support to our growing and established customer base within Poole and the surrounding areas. You will have access to many of our benefits, including annual shift allowance in addition to your salary … blog via the link here ! What will you be doing? Ensure Microlise product portfolio is full integrated into our customers assets Timely visits to customer sites to undertake the installation, servicing and continued support of our product suite Completing survey visits and identifying suitable solutions Completing QA (quality assurance ...

Remote IT support MSP / Luxury Brands

Hiring Organisation
Ernest Gordon Recruitment Limited
Location
Poole, Dorset, UK
industry experts to upskill yourself The person MSP Background Good communicator Commutable to Loughton Reference: BBBH19847 Keywords: IT, Excel, Microsoft, ConnectWise, Azure, Support tickets, Customer service, High profile clients, Retail & IT, Hardware, Risk mitigation, If you're interested in this role, click 'apply now' to forward ...

Remote Senior Machine Learning Scientist, Borrowing

Hiring Organisation
Monzo
Location
Poole, Dorset, UK
pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve … bright, passionate and creative individuals to further accelerate our growth. About the role The mission of Borrowing ML Scientists is to improve the customer and business outcomes through better automated decisioning, using Machine Learning and Statistical modelling. We have a primary focus in credit risk modelling, with our expertise ...

Remote Research Knowledge Manager

Hiring Organisation
Monzo
Location
Bournemouth, Dorset, UK
pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve ...

Remote Account Development Representative (Dutch Speaking)

Hiring Organisation
Who Are We? Postman
Location
Bournemouth, Dorset, UK
handoff for Sales. An implicit responsibility of the ADR is to conduct business dealings with prospects in a way that creates a superior customer/prospect experience to set the stage for future product sales for Postman. What You’ll Do Work with the Account Development Manager & cross functional … would accelerate territory growth Select & engage with prospects that are identified through marketing efforts Become an expert in sales prospecting platforms & tools Use identified customer challenges to prescribe relevant campaigns & events to drive engagement Develop superior customer service relationships with prospects. Self audit activity to ensure accuracy ...

Remote Personal Assistant to CEO (FTC)

Hiring Organisation
Academia Ltd T/a Smartdesc
Location
Poole, Dorset, UK
takes initiative. Enjoys working closely with others in often very pressurised situations. Gym membership contribution Health Cash Plan Increased annual leave with length of service Free annual leave on your birthday Length of service bonus Flexible working hours Hybrid working Free Will Writing service Life Insurance Wellbeing … impact while supporting the full lifecycle of our technology. Our culture is built on teamwork, innovation, integrity, ambition, and a commitment to delivering excellent customer service. With ambitious growth plans and a supportive, collaborative environment, Academia is a fantastic place for professionals eager to make an impact. Join ...

Tech Sales Development Representative

Hiring Organisation
EIMS
Location
Bournemouth, England, United Kingdom
build solid career in Tech Sales! Full training provided! What you will be doing: B2B inbound and outbound outreach (50/50) targeting ideal customer profiles on behalf of Microsoft to book qualified discovery meetings Build rapport & nurture relationships with C-level prospects … main point of contact for your clients and provide exceptional customer service. Prospecting new clients to identify their pains and qualify interest in the new SaaS solution Ensure warm handover of qualified opportunities to Account Manager to negotiate further What's in it for you: Year ...