5 of 5 Permanent Change Management Jobs in Durham

applications. Diagnose, troubleshoot and resolve incidents, escalating where specialist support is required. Deliver routine service requests and approved changes in line with IT service management processes. * Maintain accurate records of IT assets, incidents and service requests. Support the deployment, configuration and management of laptops, desktops, mobile devices … associated technologies. Assist with infrastructure, networking and end-user computing projects. Contribute to incident, problem and change management activities to improve service performance. Provide onsite technical support across organisational locations where required. Support business continuity and disaster recovery activities. * Participate in an on-call and out-of-hours ...

essential Experience in a fast-paced e-commerce and omnichannel retail environment. Proven success implementing a customer experience strategy. Board-level reporting and stakeholder management experience. Demonstrable improvements in customer satisfaction and operational performance. Technical & Professional Skills Expert knowledge of NPS, CSAT, CES and Voice of Customer programmes. Customer … journey mapping. CRM systems and customer analytics. KPI and dashboard development. Customer service leadership. Change management and continuous improvement. Leadership Competencies Strategic thinking Commercial acumen Inspirational leadership Customer focus Analytical decision-making Stakeholder management Change leadership Key Performance Indicators NPS improvement CSAT improvement Customer Effort Score ...

Business Analyst Trainee – No Experience Needed Build a future-proof career in Business Analysis – starting today. Looking for a career change? Currently employed but want more progression and better pay? Or between jobs and ready for a fresh start? ITOL Recruit’s Business Analyst Traineeship is designed … performance. That’s where Business Analysts come in. Below are salaries in this sector starting at lower-level positions: Junior Business Analyst: £30,000 Change Analyst: £35,000 Systems Analyst: £40,000 Business Analyst: £50,000 Senior Business Analyst: £60,000 How It Works Step 1 – Business Analysis Fundamentals ...

analyst is a problem solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps facilitate the change that is needed. If you enjoy problem solving and analysing, have good admin skills and communicate well, then a career in this rewarding sector … continues to soar as organisations need to evolve and stay competitive in an everchanging world. We specialise in placing candidates in the business analysis, change management and project management sectors that have qualified through our business analysis study and placement program. Please note we will be looking ...

builds, design validation and environmental testing activities * Work with suppliers and manufacturing teams during development, first article approval and continuous improvement activities * Support engineering change management activities through ECN/ECO processes * Participate in design reviews and new product introduction (NPI) programmes About You * Degree-qualified in Mechanical … packaging considerations * Aerospace, defence, telecoms, space or other high-reliability industries * Waveguides, amplifiers or RF assemblies * PDM/PLM systems and engineering change processes * MIL-STD, ECSS or qualification-driven design environments * Environmental testing including vibration, thermal cycling and thermal shock Why Apply? * Work on cutting-edge RF, microwave ...