26 to 42 of 42 Permanent Service Delivery Jobs in the East Midlands

tasks are completed accurately and within a given timeframe. Able to work effectively in conjunction with others (patients, colleagues, families) to contribute to the delivery of high quality person centred healthcare About us Hello! We are Navigo. We look after North East Lincolnshire mental health and well-being. We … forward-thinking people who want to make a difference. Come join us! Job description Job responsibilities MAIN DUTIES AND RESPONSIBILITIES: 1.To lead performance across service liaising closely with and working in conjunction with the Performance Team. 2.Assist in cover of aspects of the role of other Senior Administration roles … within service area as and when requested/required. 3.To attend, participate and present current progress in Performance Infrastructure and System Lead Meetings and report back as required to Informatics, Administration Manager and ultimately the Associate/Assistant Director of Business and Service Delivery and Senior Operational more »

and implement a comprehensive digital strategy aligned with the organisation's goals and objectives Lead digital transformation initiatives to improve customer engagement, efficiency and service delivery Manage the UX team to oversee the design, development, and maintenance of digital platforms, including websites, mobile apps, and customer portals. Lead more »

the maximum availability, performance and utilisation of ICT systems for the Group. You will need to have experience of Information Technology Infrastructure Library (ITIL) service principles and processes with experience in ICT Service Delivery, in particular the areas of incident, request, and problem management. You should have … make recommendations based on analysis of data. You must be able to work under demanding timescales and remain calm under pressure particularly during major service disruptions. There will be a requirement to be part of an on-call 24*7 rota. All new staff will be subject to a … Job description Job responsibilities Main Duties Provides 2nd line technical support to end-users; acts as a liaison between 1stand 2ndline support, responds to Service Desk calls that cannot be resolved by the 1stLine team. Responsible for expensive ICT equipment and configuration, testing and installation software, repair and maintenance more »

the job This role will work across the adult inpatient and urgent care divisions to support clinical services, monitor performance management, and achieve efficient delivery of clinical services. Duties include: Leading the divisional requirements for business intelligence, including data quality. Interacting with clinical and corporate services to meet the … population needs, new national agendas, and emerging legislation changes, ensuring the organisation remains informed and compliant. Facilitate high-quality business analysis in collaboration with service teams and corporate colleagues, to support good performance management and the delivery of clinical services. Lead the divisional requirements for business intelligence, including … to the development of insightful and meaningful stakeholder relationships. Work with divisional, corporate, and commissioning colleagues, as well as seeking out the voice of service users and carers, to understand and develop new business in line with national policy and local needs. Work with services to monitor planned versus more »

sales strategy for growth, focusing on driving new business and building strong relationships with vendors and suppliers, whilst ensuring a high standard of quality service delivery to their customers. The role will suit someone who can think creatively, is ambitious and can build a solid team around them. more »

This new CoE will define the support strategies, models and ways of working to ensure that the Digital platforms are supported by high quality service delivery and continuously drive performance. Benefits Include: Hybrid Working (3 days office based) Car/Allowance Bonus Flexible benefits package I am keen … the Director of Technology, and working with other CoE leads, you will be a key part of the Digital Technology leadership group to ensure delivery of a clear technology strategy aligned to the corporate vision. Line manage a team including performance management and the development and retention of the … team. Resource, recruit and operate a new Digital Support CoE to include capabilities around service and incident management, vendor management, 1st line and 2nd line support Create service strategy for digital technologies to include; service levels, incident prioritisation and resolution times, major incident management framework, business/ more »

in a range of therapeutic interventions To lead the development of Occupational Therapy across DMH inpatient Services to enable continuous quality improvement in the service provision To establish and maintain a clear structure for clinical and professional advice and support for Occupational Therapy To be responsible for the management … the heart of everything we do. We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups. Details … and abilities in financial management and control through analysis of performance trends taking action early to analyse, explain and improve variations Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission more »

people living in supported living services in Derby? We are currently recruiting a Support Coordinator to join the management team at our supported living service for adults with learning disabilities. Creative Support is a non-profit organisation which provides high quality person centred social care services. Working to empower … needs to live independent and fulfilling lives, we are committed to helping our clients recognise their strengths, abilities and personal resources. Our supported living service in Sinfin, Derby supports service users with a range of disabilities, to remain in their own homes and live fulfilled lives. The service … The tenants are supported to enjoy a wide range of activities and live their lives to the full. We also manage a supported living service in Alvaston. The services work closely together, sharing staff experience and expertise and working to ensure that service users' needs are met. We more »

Position: Service Desk Manager Location: Corby (Hybrid Working) Salary: £48,000 - £60,000 Are you an experienced Service Desk Manager with a passion for IT service management and a desire to make a meaningful impact? We are seeking a dedicated professional to lead a dynamic service … unique opportunity to contribute to a cause while leveraging your expertise in ITIL and JIRA. Key Responsibilities: Lead and manage a team of 4 Service Desk Analysts. Oversee daily operations of the service desk, ensuring efficient and effective resolution of IT issues. Implement and maintain ITIL best practices … to improve service delivery. Utilize JIRA for incident tracking, problem management, and workflow optimization. Develop and monitor performance metrics to ensure high-quality support. Collaborate with other IT teams to enhance overall user experience. Requirements: Proven experience as a Service Desk Manager or similar role. Strong knowledge and more »

Position: Service Delivery Manager Location: Corby (Hybrid) Salary: £48,000 - £60,000 About the Role: We are recruiting on behalf of a prominent charity seeking a dedicated Service Delivery Manager to join their IT team. In this role, you will oversee a team of four, ensuring … the efficient delivery of IT services across the organization. Your expertise in ITIL and JIRA will be crucial in managing and improving service processes. Key Responsibilities: Lead and mentor a team of four direct reports. Manage and optimize service delivery processes using ITIL frameworks. Utilize JIRA … for issue tracking and project management. Collaborate with various departments to ensure seamless IT service support. Monitor service performance and implement improvement plans. Requirements: Proven experience as a Service Delivery Manager. Strong knowledge of ITIL best practices. Proficiency in JIRA. Excellent leadership and communication skills. Ability more »

Rata £22,682 to £24,500 (Dependent On Experience & Qualifications) Hours: Part time & Full time considered. What we offer you Generous holidays (additional long service entitlements) NHS pension and long service recognition NHS Discounts (Blue Light Card) Career opportunities Role specific training and ongoing development Great team environment … alongside existing Community Link Workers (Social Prescribing), Care Coordinators, a Mental Health Worker and a PCN Clinical Compliance Lead. You will help provide a service that focuses on personalised care planning for each patient who requires this level of practical or emotional support. Build trust with the person and … wider practice teams to improve SPLW referral suitability and effectiveness Establish and maintain comprehensive data and evaluation systems Produce quarterly reports in relation to service delivery and progress Partake in audit as directed by the PCN Clinical Director Take referrals from and make referrals to a wide range more »

their client base, managing all interactions to guarantee swift and proficient resolution. You should have a minimum of 2 years experience in a customer service role within an IT environment, and preferably experience working in an MSP. Responsibilities of the Technical Account Manager: - Oversee and regulate the collective inbox … management or relevant stakeholders as needed. - Maintain meticulous records of client engagements and resolutions to ensure transparency and answerability. - Collaborate with the Head of Service Delivery to devise and implement superior standards for client support and service delivery. - Proactively spot avenues for process enhancement and augmenting the … client journey. - Engage in training and development activities to improve proficiency in service delivery and client relations. To discuss this opportunity further, APPLY NOW for a confidential conversation with your VIQU Consultant. For additional information, contact Katie Dark at (url removed). If you refer someone ideal for more »

Trusted Partnership: Establish the company as a competent and trusted provider of Cloud Solutions, driving growth in our monthly billed consumption services. Promotion and Delivery: Promote the company as a provider of tailored Cloud Solutions. Develop and ensure successful delivery of projects by the engineering team. Service Design and Implementation: Design and implement new managed services aligned with customer needs in collaboration with the service delivery manager. Opportunity Management: Oversee opportunities from inception through to support provision, ensuring accurate and achievable expectations with all parties. Customer Engagement: Attend customer meetings to progress and close more »

clients team who operate within the healthcare sector. This role will be responsible for coordinating resources to deliver the highest standard of IT infrastructure service to the company and users. Key areas of responsibility include: - Providing infrastructure advice to inform strategic business planning and manage projects. - Work alongside the … to make decisions the architecture of the infrastructure environment. - Provide leadership and management in line with the company values. - Lead on all aspects Infrastructure service delivery. - Plan and manage the delivery of projects. - Act as a key point of contact for the infrastructure users and effectively communicate issues … to internal and external staff. Skills required: - Previous experience within a similar role. - Experience of managing small teams. - Skills within service management in large IT environments. - Understanding of QMS systems i.e. ITIL/ISO 9001 or equivalent. - Good understanding of patching and cyber security measures applied within an enterprise more »

IT Service Desk Technician Newark based, Full Time, Permanent £Attractive DOE THE BENEFITS The benefits for the successful IT Service Desk Technician include: Office based 23 days (FTE) annual leave plus bank holidays Annual leave trading scheme Contributory pension scheme HealthPlan cashback scheme Permanent health insurance scheme Death … in Service benefit THE ROLE The duties of a IT Service Desk Technician will include: Provide an excellent first point of contact within I.T. for all enquiries. Record, prioritise, assign, and manage all requests and incidents reported to the service desk. Exceed customer expectations and communications via … of our systems. Setup, provide and maintain I.T. equipment for staff members. Ordering of hardware and software. THE CANDIDATE The ideal candidate for IT Service Desk Technician will have excellent customer service skills and an ability to communicate information to colleagues with varied levels. The following experience and more »

Design and manufacture of space connectivity solutions to make communications universally accessible, secure, and actionable. The company is redefining the economics, design, manufacturing, and service delivery of satellite and terrestrial IoT systems. Role Significance Importance : The Principal Hardware Engineer will lead the definition, systems engineering, and design of more »

Service Delivery Coordinator (Orders) Manchester Hybrid FTC New! Package - £21,000 + Good Package A leading player in the Telecommunications space requires an Order Delivery Coordinator to join them on a short FTC basis with a potential for permanent employment. Key Responsibility: Ethernet & Broadband Order placement. Voice … and Hosting and Cloud Services Order placement. Validation and Approval of customer order form and requirements for the delivery of the required service(s). Management of placing our product portfolio services, in-life service changes (modify/upgrades/regrades) and ceases. Liaising with suppliers. Keeping … a timely manner, with correct expectation setting. Building relationships with longstanding and new customers Customer Care support to the wider business in relation to Service Delivery issues. Supporting the wider team with administrative tasks such as Inbox management, order placement, access requests The Order Delivery Executive will more »