26 to 42 of 42 Permanent Service Delivery Jobs in the East Midlands

field, or equivalent experience. 10+ years in IT with 5-7 years in architecture. Experience in manufacturing or pharmaceuticals. Experience with third-party IT service providers and consultancies. Knowledge of solutions development, maintenance, service delivery, and project delivery. Expertise in at least one technology area with broad more »

been implemented within the Call Management System in order to assist teams in troubleshooting. Identify trends and issues of concern in order to suggest service improvements and in turn implement these with the Technical Support manager to improve the service. Contribute to the business continuity and disaster recovery plan … manual) & willing to use Trust vehicles in line with duties Desirable Good level of dexterity Customer care, V&B Essential Manage conflicting demands on service delivery Demonstrate behaviour consistent with the Trust's "We are Here for You" behavioural standards Desirable Understands the need for customer care and … deliver customer focused system support services 24/7 Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service more »

Trusted Partnership: Establish the company as a competent and trusted provider of Cloud Solutions, driving growth in our monthly billed consumption services. Promotion and Delivery: Promote the company as a provider of tailored Cloud Solutions. Develop and ensure successful delivery of projects by the engineering team. Service Design and Implementation: Design and implement new managed services aligned with customer needs in collaboration with the service delivery manager. Opportunity Management: Oversee opportunities from inception through to support provision, ensuring accurate and achievable expectations with all parties. Customer Engagement: Attend customer meetings to progress and close more »

impact in a dynamic tech environment, this opportunity could be perfect for you. About the Company Shipmate is a shipping automation Software-as-a-Service (SaaS) platform for mid-size merchants and local delivery companies. We connect merchant order processing systems with domestic and international delivery services … merchants and their customers. Shipmate helps speed up and simplify order fulfilment, while reducing potential for human error and ensuring the most cost-effective delivery services are always used. Shipmate is operated by our parent company, Codemakers, which also provides contract consultancy and development services. We are a team … a competent, technically able individual capable of troubleshooting problems with a measured approach, communicating effectively with both our clients and internal team to maintain service levels, resolve issues and ensure optimal performance. We are open to receiving applications from individuals with one year or more practical experience maintaining Linux more »

in a range of therapeutic interventions To lead the development of Occupational Therapy across DMH inpatient Services to enable continuous quality improvement in the service provision To establish and maintain a clear structure for clinical and professional advice and support for Occupational Therapy To be responsible for the management … the heart of everything we do. We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups. Details … and abilities in financial management and control through analysis of performance trends taking action early to analyse, explain and improve variations Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission more »

and local communities You will work closely with other Clinical Psychologists in the team and be well supported in this rewarding role in a service that really values psychological perspective and input. Training and ongoing professional development will be prioritised The PIER team is part of an established, psychology … colleagues to ensure the continued provision of high quality, responsive psychological therapies which meet NCAP therapy targets, support Step Up to Great Mental Health Service development plans and help to shape a psychologically informed service wide Psychosis Pathway. You will support research, audit and evaluation within PIER. You … the heart of everything we do. We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups. We more »

Role Overview: We're looking for an experienced data leader who can promote a data-driven culture and collaborate with senior leadership to enhance service delivery and client satisfaction through data and AI. Also, consult with customers to generate upsells for product innovation. Interested? Please apply with your more »

mental health support services, including a mental health helpline, crisis house, and out-of-hours homelessness provision. Key Responsibilities: Ensure trauma-informed, customer-centered service delivery. Address and learn from complaints promptly. Foster equality, diversity, and individual rights. Maintain strategic relationships with partners and funders. Manage housing services, including more »

the Trainer/Training Officer you will support volunteer recruitment, oversee induction and supervision processes maintaining personnel and training records and work with the Service Manager to develop a volunteer strategy. APPLY TODAY If you meet the specification and wish to be considered for this vacancy, then please send … registration and induction Build the capacity (Upskill) residents and volunteers by using a variety of informal and formal training methods, enabling them to support service delivery across the organisation and other appropriate volunteer/work related positions Induct and supervise volunteers maintaining effective personnel, training and supervision records … system Work with other staff to ensure outcomes are understood and included in grant monitoring forms required by funders and other stakeholders Work with Service Manager to develop and maintain a company-wide volunteering strategy Work with NST team to develop a range of short (informal) training courses to more »

Position: Service Desk Manager Location: Corby (Hybrid Working) Salary: £48,000 - £60,000 Are you an experienced Service Desk Manager with a passion for IT service management and a desire to make a meaningful impact? We are seeking a dedicated professional to lead a dynamic service … unique opportunity to contribute to a cause while leveraging your expertise in ITIL and JIRA. Key Responsibilities: Lead and manage a team of 4 Service Desk Analysts. Oversee daily operations of the service desk, ensuring efficient and effective resolution of IT issues. Implement and maintain ITIL best practices … to improve service delivery. Utilize JIRA for incident tracking, problem management, and workflow optimization. Develop and monitor performance metrics to ensure high-quality support. Collaborate with other IT teams to enhance overall user experience. Requirements: Proven experience as a Service Desk Manager or similar role. Strong knowledge and more »

recruitment sectors Client management, development, candidate attraction, Account management The automation allows a real focus on the whole recruitment process Team support/liaison Delivery against targets/self-managed Encouragement to undertake training and further personal development The Benefits Recruitment Consultant: Genuine base salary to £40k may pay … business/employment agency regarding this position. The Job Office Ltd is an employment agency practicing within Recruitment to Recruitment. We offer a confidential service to both client and candidate. We positively welcome applications from suitably qualified candidates, no matter what their age, race, gender, or lifestyle and those … Executive Search and Selection/Business Development Manager/Recruiter/Account Manager/Managing Consultant/Senior Consultant/New Business Manager/Service Delivery Consultant/Recruiter/Recruitment Manager/Business Development Executive/Senior Recruitment Consultant/Senior Recruiter/Recruitment manager/Branch more »

and implement a comprehensive digital strategy aligned with the organisation's goals and objectives Lead digital transformation initiatives to improve customer engagement, efficiency and service delivery Manage the UX team to oversee the design, development, and maintenance of digital platforms, including websites, mobile apps, and customer portals. Lead more »

sales strategy for growth, focusing on driving new business and building strong relationships with vendors and suppliers, whilst ensuring a high standard of quality service delivery to their customers. The role will suit someone who can think creatively, is ambitious and can build a solid team around them. more »

Key Facts: 1 st class infrastructure and support Training/onboarding/candidate attraction non sales role Established business enviable reputation for quality of service Very experienced management team Base salary to £40k + performance bonus - negotiable Benefits: Generous benefits package Parking on site Huge career development/potential … Executive Search and Selection/Business Development Manager/Recruiter/Account Manager/Managing Consultant/Senior Consultant/New Business Manager/Service Delivery Consultant/Recruiter/Recruitment Manager/Business Development Executive/Senior Recruitment Consultant/Senior Recruiter/Recruitment manager/Branch more »

wellbeing app Training & Development There is also an enhanced call out allowance and overtime rates with the role. Are you dedicated to delivering great service and want to join a growing company that looks after its people? Do you have the skills and experience in a similar role with … will already have experience gained in a similar role. You will work 40 hours per week but will need to be flexible to ensure service delivery at the highest level. You will have access to Apleona employee benefits that will be available to you as soon as you more »

training, and assessment by recognition and reward. · Finance/Commercial: Assist the account manager to develop a contract financial plan for revenue and profit delivery, reduction of WIP, Debt, cost reduction and contract growth, and ensure that these and met and exceeded. · Growth: Actively manage asset condition and provide … C&G level preferably ONC/HNC or higher. · Experience of managing direct and subcontracted engineers. · Awareness of compliance requirements across all areas of service delivery. · Strong communication skills with good levels of numeracy and literacy. Conversant with Microsoft Office (Word, Excel, Outlook, SharePoint, and PowerPoint). · Strong organisational … Desirable Experience · Experience in the FM business. · Approved Person in one or more disciplines. · Experience of delivering high levels of customer service. · Identification and delivery of contract growth. Hours of Work · Monday to Friday, 8am – 5pm Benefits 25 days annual leave plus Bank Holidays, plus option to purchase an more »

We are seeking a Helpline and Support Manager to lead our dedicated MND Connect helpline team. This vital service is there to ensure that people affected by MND are informed, supported, and better equipped to manage their condition. No two enquiries are the same and the service offers … inspire a diverse team of staff and volunteers. Your leadership will be crucial in ensuring our helpline operates effectively and meets the needs of service users. You will be responsible for reviewing service performance using both qualitative and quantitative data, seeking opportunities for improvement and fostering partnerships. In … team's knowledge. Collaboration is essential. You will engage with stakeholders across the organisation, raising the profile of the helpline and identifying opportunities for service improvement. Hybrid Working Expectations: 2-3 times a week office based (Flexibility to attend the office more regularly on occasion may be required to more »