13 of 13 Permanent Service Management Jobs in the East Midlands

Service Architect Advisory Services - Business Consulting & Advisory | GTO Permanent Remote £50,000 - £70,000 Join us as a Service Architect in our Advisory Services team, where complex challenges meet meaningful outcomes. Youll be part of a collaborative consulting community that blends deep service management expertise with … initiatives. Youll help shape how services are designed, structured, governed, and evolvedensuring they deliver value from concept through to live operation. This is a service-level architecture role , focused on end-to-end service design and lifecycle thinkingnot detailed technical solution design or day-to-day delivery. What ...

Service Architect Advisory Services - Business Consulting & Advisory | GTO Permanent Remote £50,000 - £70,000 Join us as a Service Architect in our Advisory Services team, where complex challenges meet meaningful outcomes. Youll be part of a collaborative consulting community that blends deep service management expertise with … initiatives. Youll help shape how services are designed, structured, governed, and evolvedensuring they deliver value from concept through to live operation. This is a service-level architecture role , focused on end-to-end service design and lifecycle thinkingnot detailed technical solution design or day-to-day delivery. What ...

Service Architect Advisory Services - Business Consulting & Advisory | GTO Permanent Remote £50,000 - £70,000 Join us as a Service Architect in our Advisory Services team, where complex challenges meet meaningful outcomes. Youll be part of a collaborative consulting community that blends deep service management expertise with … initiatives. Youll help shape how services are designed, structured, governed, and evolvedensuring they deliver value from concept through to live operation. This is a service-level architecture role , focused on end-to-end service design and lifecycle thinkingnot detailed technical solution design or day-to-day delivery. What ...

Service Architect Advisory Services - Business Consulting & Advisory | GTO Permanent Remote £50,000 - £70,000 Join us as a Service Architect in our Advisory Services team, where complex challenges meet meaningful outcomes. Youll be part of a collaborative consulting community that blends deep service management expertise with … initiatives. Youll help shape how services are designed, structured, governed, and evolvedensuring they deliver value from concept through to live operation. This is a service-level architecture role , focused on end-to-end service design and lifecycle thinkingnot detailed technical solution design or day-to-day delivery. What ...

Service Architect Advisory Services - Business Consulting & Advisory | GTO Permanent Remote £50,000 - £70,000 Join us as a Service Architect in our Advisory Services team, where complex challenges meet meaningful outcomes. Youll be part of a collaborative consulting community that blends deep service management expertise with … initiatives. Youll help shape how services are designed, structured, governed, and evolvedensuring they deliver value from concept through to live operation. This is a service-level architecture role , focused on end-to-end service design and lifecycle thinkingnot detailed technical solution design or day-to-day delivery. What ...

Service Desk Coordinator - St Neots or North Hykeham(Lincoln), Hybrid Salary £35,000-45,000 25 days annual leave inclusive of up to 3 days December shut-down Buy or sell up to 5 days annual leave Two pension schemes to choose from Private Medical Insurance + discounts … scheme Electric/Hybrid Car leasing scheme Cycle to work scheme Retail discounts Career development support We're looking for a proactive, technically capable Service Desk Coordinator to join our fast-paced IT Service Management contract. If you enjoy building strong support teams, leading by example ...

Company description: XPO TRANSPORT SOLUTIONS EUROPE Job description: IT Service Desk Manager Supplier & ServiceNow Product Owner (EU) Here at XPO, we take our people seriously. We are seeking a highly motivated and experienced IT Service Desk Manager to join our dynamic IT team on a full-time, permanent … days per week. This role is pivotal to how IT services are delivered across the organisation. The successful candidate will manage our outsourced service desk as a strategic supplier, ensuring high-quality, SLA-driven service delivery and outstanding customer experience. In addition, the role will own Major Incident ...

join our ICT Department. This role plays a key part in managing and supporting cloud and on-premise systems that are critical to service delivery across a multi-site organisation. You’ll work closely with colleagues, partners and suppliers to ensure systems are secure, reliable and continually improving. … system maintenance, upgrades, patching, backups and configuration reviews. Diagnose, troubleshoot and resolve incidents, problems and outages to minimise disruption. Work collaboratively with the ICT Service Desk, internal teams, external partners and suppliers. Support the rollout, testing and evaluation of new technologies and systems. Implement and maintain security best practices ...

Technical consultant required for my rapidly growing organisation. You will look after the Delivery of high-quality service and consultancy to meet customer and business requirements. Provide support to ongoing and new projects across a plethora of technologies, rapidly adapting to fulfil requirements in a fast-paced business sector. … Responsibilities Hold and Maintain a High level of Security clearance. Undertake customer project activities to deliver both company specific and third-party solutions. Management of planning, delivery and implementation of these solutions. Undertake delivery of internal or R&D projects as required. Produce accurate and comprehensive up to date ...

ensuring the delivery of stable, reliable, and high-quality IT services across a rapidly growing organisation. This role is focused on operational excellence, risk management, and building the service maturity needed to support scale, acquisition, and long-term growth. If you enjoy bringing order to complexity, embedding robust … leadership and judgement will have a visible and immediate impact. You will play a critical role in owning the operational layer of IT, ensuring service reliability, effective change governance, and strong engagement with the wider business. From day one, the priority is strengthening operational maturity, reducing risk, and ensuring ...

June Ideally you will ideally already have SC or above UK Security Clearance. Key Tasks and Responsibilities Undertake customer project activities to deliver solutions. Management of planning, delivery and implementation of these solutions. Provide technical support to the Service Desk as required. Management of support cases raised … customers through IT Service Management Tools. Undertake delivery of internal or R&D projects as required. In order to be considered you must have at least 3 years experience of the following: Infrastructure and Network topology. Linux based Operating Systems. Virtualisation technologies. Packet capture tools and their ability ...

development preferably in a consulting environment. Scripting skills such as JavaScript, HTML and XHTML, XML, CSS, AJAX, AngularJS highly advantageous An understanding of Service Management concepts, delivery assurance principals and procedures. A high level of knowledge of the ServiceNow application and ideally experience of building custom applications … integrations with other platforms. Ideally you will be have obtained some of the following certifications ServiceNow Certified Administrator Service Now Certified Implementation Specialist Service Now Application Developer ITIL Foundation Additional specialist ServiceNow certifications or experience such as HR, CSM, FSM, Service Portal, CMDB, SAM, Discovery, ITOM, ITBM ...

Person Specification Qualifications Essential Degree level qualification in an ICT related subject or equivalent experience. Desirable ITIL Foundation Qualification or equivalent experience of IT service management. Previous Experience Essential Experience of operating systems, software and associated technologies. (MS/Cisco/Dell/Aruba) Experience of managing/supporting … work outside normal office hours, when and if the need arises. Ability to travel to meet the requirements of the post Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission ...