Service Management Jobs in the East Midlands

Service Management
England > East Midlands

The table below provides summary statistics for permanent job vacancies advertised in the East Midlands requiring Service Management skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Service Management over the 6 months leading up to 18 May 2025, comparing them to the same period in the previous two years.

6 months to
18 May 2025
Same period 2024 Same period 2023
Rank 136 99 113
Rank change year-on-year -37 +14 +26
Permanent jobs citing Service Management 27 96 64
As % of all permanent jobs advertised in the East Midlands 0.97% 2.14% 2.28%
As % of the Processes & Methodologies category 1.05% 2.69% 2.37%
Number of salaries quoted 18 68 43
10th Percentile £26,500 £22,500 £27,800
25th Percentile £27,875 £24,500 £31,250
Median annual salary (50th Percentile) £32,250 £28,500 £37,500
Median % change year-on-year +13.16% -24.00% -11.76%
75th Percentile £47,188 £33,750 £56,938
90th Percentile £53,750 £50,500 £66,250
England median annual salary £55,000 £50,278 £55,000
% change year-on-year +9.39% -8.59% +4.76%

All Process and Methodology Skills
East Midlands

Service Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the East Midlands.

Permanent vacancies with a requirement for process or methodology skills 2,567 3,564 2,697
As % of all permanent jobs advertised in the East Midlands 92.50% 79.52% 95.98%
Number of salaries quoted 983 2,511 1,268
10th Percentile £25,625 £25,750 £26,750
25th Percentile £31,250 £32,000 £36,250
Median annual salary (50th Percentile) £45,000 £44,000 £50,000
Median % change year-on-year +2.27% -12.00% +5.26%
75th Percentile £58,000 £56,200 £65,000
90th Percentile £68,320 £68,750 £76,250
England median annual salary £57,500 £55,000 £62,500
% change year-on-year +4.55% -12.00% +4.17%

Service Management
Job Vacancy Trend in the East Midlands

Job postings citing Service Management as a proportion of all IT jobs advertised in the East Midlands.

Job vacancy trend for Service Management in the East Midlands

Service Management
Salary Trend in the East Midlands

3-month moving average salary quoted in jobs citing Service Management in the East Midlands.

Salary trend for Service Management in the East Midlands

Service Management
Salary Histogram in the East Midlands

Salary distribution for jobs citing Service Management in the East Midlands over the 6 months to 18 May 2025.

Salary histogram for Service Management in the East Midlands

Service Management
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the East Midlands region over the 6 months to 18 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Northamptonshire -20 8 £29,000 -14.18% 7
Leicestershire +3 7 £32,500 +14.04% 4
Lincolnshire +16 5 £39,750 +26.19% 4
Nottinghamshire +9 5 £40,000 +60.00% 8
Derbyshire -4 2 £47,500 +46.15% 12
Service Management
England

Service Management
Co-occurring Skills and Capabilities in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (22.22%) SharePoint
Applications
1 3 (11.11%) Microsoft Office
2 1 (3.70%) Microsoft Excel
Business Applications
1 1 (3.70%) Dynamics CRM
Cloud Services
1 13 (48.15%) Microsoft 365
2 8 (29.63%) Azure
3 4 (14.81%) Entra ID
3 4 (14.81%) Power Platform
4 3 (11.11%) Google Workspace
5 2 (7.41%) AWS
5 2 (7.41%) Azure AI
5 2 (7.41%) Azure DevOps
5 2 (7.41%) Azure ExpressRoute
5 2 (7.41%) Azure Key Vault
5 2 (7.41%) Azure Monitor
5 2 (7.41%) Azure Service Bus
5 2 (7.41%) IaaS
5 2 (7.41%) PaaS
5 2 (7.41%) Power Automate
5 2 (7.41%) SaaS
Communications & Networking
1 5 (18.52%) Remote Desktop
2 2 (7.41%) DNS
2 2 (7.41%) Firewall
2 2 (7.41%) IP Telephony
2 2 (7.41%) SD-WAN
2 2 (7.41%) VPN
2 2 (7.41%) WAN
3 1 (3.70%) VLAN
Database & Business Intelligence
1 2 (7.41%) Data Lake
1 2 (7.41%) MySQL
1 2 (7.41%) Power BI
Development Applications
1 2 (7.41%) Git
General
1 9 (33.33%) Social Skills
2 7 (25.93%) Analytical Skills
3 4 (14.81%) Law
3 4 (14.81%) Retail
4 3 (11.11%) Automotive
5 1 (3.70%) Finance
5 1 (3.70%) Inclusion and Diversity
5 1 (3.70%) Local Government
5 1 (3.70%) Manufacturing
5 1 (3.70%) Organisational Skills
5 1 (3.70%) Public Sector
Job Titles
1 5 (18.52%) IT Support
1 5 (18.52%) Support Engineer
2 4 (14.81%) Analyst
2 4 (14.81%) Applications Engineer
2 4 (14.81%) Applications Support
2 4 (14.81%) Applications Support Engineer
3 3 (11.11%) Applications Specialist
3 3 (11.11%) Head of IT
3 3 (11.11%) Lead
3 3 (11.11%) Service Analyst
3 3 (11.11%) Service Desk Analyst
4 2 (7.41%) Architect
4 2 (7.41%) Backup Engineer
4 2 (7.41%) Cloud Architect
4 2 (7.41%) Head of Support
4 2 (7.41%) IT Analyst
4 2 (7.41%) Monitoring Engineer
4 2 (7.41%) Service Desk Manager
4 2 (7.41%) Service Manager
5 1 (3.70%) Service Owner
Libraries, Frameworks & Software Standards
1 1 (3.70%) REST
Miscellaneous
1 2 (7.41%) Data Centre
1 2 (7.41%) NHS
1 2 (7.41%) Onboarding
2 1 (3.70%) Data Protection Act
2 1 (3.70%) Video Conferencing
Operating Systems
1 5 (18.52%) Windows
2 4 (14.81%) Windows 10
Processes & Methodologies
1 19 (70.37%) ITIL
2 16 (59.26%) ITSM
3 14 (51.85%) Problem-Solving
4 8 (29.63%) Service Delivery
5 7 (25.93%) Customer Service
6 5 (18.52%) Mentoring
6 5 (18.52%) Project Management
6 5 (18.52%) User Experience
7 4 (14.81%) Customer Requirements
7 4 (14.81%) Cybersecurity
8 3 (11.11%) Asset Management
8 3 (11.11%) CRM
8 3 (11.11%) Data Protection
8 3 (11.11%) PRINCE2
8 3 (11.11%) Process Improvement
8 3 (11.11%) Workflow
9 2 (7.41%) Agile
9 2 (7.41%) Artificial Intelligence
9 2 (7.41%) TOGAF
9 2 (7.41%) Zachman Framework
Programming Languages
1 2 (7.41%) Bicep
1 2 (7.41%) PowerShell
1 2 (7.41%) SQL
Qualifications
1 5 (18.52%) DBS Check
2 4 (14.81%) Azure Certification
2 4 (14.81%) Degree
3 3 (11.11%) CCNA
3 3 (11.11%) Cisco Certification
3 3 (11.11%) ITIL Certification
4 2 (7.41%) ITIL Foundation Certificate
4 2 (7.41%) PRINCE2 Certification
5 1 (3.70%) Network+ Certification
Quality Assurance & Compliance
1 6 (22.22%) SLA
System Software
1 4 (14.81%) Active Directory
2 2 (7.41%) Virtual Machines
Systems Management
1 4 (14.81%) Microsoft Intune
2 2 (7.41%) Autotask
2 2 (7.41%) Single Sign-On
Vendors
1 14 (51.85%) Microsoft
2 3 (11.11%) Freshdesk
2 3 (11.11%) Google
2 3 (11.11%) MobileIron
2 3 (11.11%) Zoho
3 2 (7.41%) Databricks
3 2 (7.41%) Meraki
3 2 (7.41%) Veeam
4 1 (3.70%) Cisco
4 1 (3.70%) ServiceNow
4 1 (3.70%) Snow