4 of 4 Permanent Support Analyst Jobs in the East of England

IT Support Analyst - Chelmsford IT Support Analyst with strong experience in a 1st/2nd line IT helpdesk or support role is required by a leading company in Chelmsford. In this role, you will be the first line of support for IT issues across the firm, using your technical expertise to troubleshoot and resolve … employee issues promptly and contribute to the team by providing an excellent IT support service. Also, there is scope to learn a lot of new technologies, as you will join a small team and be exposed to a lot of 2nd line projects. They are a really nice company, have won lots of awards for employee engagement, and this … is a great opportunity for somebody to advance their career. Experience required: 18+ months of experience in a similar IT support role, working on 1st & 2nd line IT support Microsoft 365 experience Experience with MDM (e.g. Intune, Autopilot) Experience supporting MS Office 365 & Windows 11 Excellent understanding of various systems and a passion for learning about new and More ❯

Problem Analyst/Application Support Analyst Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will … help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Here at Optum, were transforming how patients access healthcare. As a Problem Analyst (full-time, remote or hybrid from Leeds or Watford), youll play a key role in our technical support teaminvestigating complex issues, identifying root causes, and collaborating with development … teams to deliver permanent solutions that improve patient care. What youll do: As a Problem Analyst, youll play a vital role in our technical support team, acting as a key escalation point for complex issues and driving long-term solutions that improve patient care. Youll work proactively to identify recurring problems, analyse trends, and collaborate with development teams More ❯

to foster an environment where everyone can thrive. • Excellence - To provide excellent, high-quality products, services, and interactions. We strive to always exceed expectations. We’re looking for a Support Analyst to join our Client Support team, working with global banking and insurance clients. This is a client facing role where you’ll investigate, resolve, and escalate … technical and business issues, while ensuring excellent customer satisfaction. What you’ll do: Provide first-line support for enterprise (re)insurance and treasury applications Investigate incidents, triage issues, and escalate where necessary Communicate clearly and professionally with clients and colleagues Collaborate with developers, engineers, and third-party vendors Contribute to knowledge sharing and continuous service improvement Analyse support More ❯

Our client, an employer of choice, is currently recruiting for an IT Support Analyst to join their team on a full time, permanent basis. Key duties will include: Ensuring all service desk requests are prioritised correctly Reviewing support requests in a timely manner Troubleshooting a range or IT issues Handling requests via phone, web and in person More ❯