1 to 25 of 127 Permanent 2nd Line Support Jobs in England

An exciting opportunity has arisen for an IT Support engineer to join my client in West Sussex. This role will see you working within a small team where you will take responsibility for ensuring the reliability of IT systems and direct the support team in their … installation and maintenance of software and hardware Oversee the database of users, network access rights, and Group Policy and Active Directory Required experience: 1st 2nd line support across a variety of tech including: Windows and Apple OS Office 365 It would be ideal if you … line support, support technician, technical support engineer. First line support, second line support. more »

2nd Line IT Support Technician Are you an established 2nd line engineer with aspirations to progress further? Do you have strong M365 and Azure skills, with a passion to develop them? Is a field-based, customer-focused role where your skills truly more »

2nd Line Infrastructure Engineer - M365 AND Microsoft Technologies My client are an energy company on a path to reduce the carbon footprint of large scale energy users. ROLE As a key member of the technical team, you will provide operational support to end users at … all levels and our software development team. Your role will serve as an escalation point for all IT support and DevOps queries. You will support over 170 end users across various geographical locations. Your responsibilities will include maintaining and monitoring IT systems such as remote working … email, phone, or face-to-face. Monitor and update the ticketing system to highlight overdue or unresolved tickets. Identify issues and guide first-line support or end users through the necessary steps for resolution. Collaborate with the IT manager and wider technology team to address recurring more »

2ND LINE IT SUPPORT MULTIPLE 3 MONTH CONTRACTS HYBRID WORKING YORK HQ DAY RATE - £170.00 - £200.00 UMB (INSIDE IR35) Your new role Multiple opportunities for 2nd Line IT Support Candidates to be hired on an initial 3 Month Contract for … a busy Service Desk (minimum 2 years) Working in large scale, multi-site environments Experience working to and reporting against SLAs Windows 10 support in a domain environment Hardware & peripherals troubleshooting & support Software troubleshooting & support Active Directory administration Understanding of TCP/IP networks … Microsoft Office 2016 Suite VPN troubleshooting & support What you'll get in return The initial Contract will be for a 3 Month Period - there are multiple vacancies. The Day Rate is between £170.00 to £200.00 - UMB Co (Inside IR35). Full shift pattern details available on request. more »

1st/2nd Line Application Support Engineer - SQL £45k +benefits and expenses Birmingham - Hybrid working Model (3 days from home a week) - Some UK travel (fully expensed) A leading national meat production company, are looking for a Application support specialist to assist with … all 1st/2nd line Application queries. This role will offer scope to be fully trained in MES (manufacturing execution systems ) and develop your experience and knowledge in thriving company, with an excellent progression structure. You will need to show knowledge and hands on experience of SQL more »

2nd Line Support Engineer Location: Huntingdon, Cambridgeshire UK Clearance: Ability to obtain a high level of security clearance (DV) Are you an Engineer interested in new technology and trends with a strong track record in IT Support? Would you like to be part … of a growing Operational Support team? UNLEASH YOUR POTENTIAL Everything we do is built on a commitment to do the right thing for our customers, our people and our community. Our mission and our values guide the way we do business. The foundation of our Leidos culture is … leader working to solve the worlds toughest challenges in the defence, intelligence, homeland security, civil, and health markets. The companys 33,000 employees support vital missions for government and commercial customers. Your Role and Responsibilities; The preferred candidate will demonstrate effective application of IT Support and more »

2nd Line Support Engineer/Customer Service 2nd Line … Support Engineer/Customer Service person is required for this IT company based near Winchester. Key Responsibilities Providing first and some second line support and escalation of helpdesk tickets to their customer base, working to specific SLAs Providing incident management & stakeholder facing communication for … customers as required (with the expectation of leading a multi manned P1 Bridge Line). Basic remote support and change management assistance to the customer base Manage and monitor call queues ensuring adherence to customer SLAs Qualifications/Skills required You do not need to have more »

2nd Line Support Engineer - Northampton Salary: Up to £40,000 per annum Our client, a dynamic and rapidly growing company, is seeking a highly skilled 2nd Line Support Engineer to join their talented IT team. This is an exciting opportunity … procedures. Assist in the evaluation and implementation of new technologies. Collaborate with other teams to contribute to ongoing projects. Requirements: Proven experience as a 2nd Line Support Engineer or similar role. Strong proficiency in Active Directory, Office 365, Team Viewer, and Adobe products. Experience with … A collaborative and innovative working environment. Company-sponsored events and social activities. Pension scheme and other benefits. If you are a dedicated and experienced 2nd Line Support Engineer looking to take your career to the next level, we want to hear from you. Apply now more »

2nd Line Engineer Southampton - hybrid working + customer site visits Up to £35,000 + company car Join a dynamic tech company during a time of transformation! A 2nd line support engineer is required to join my client, providing a top tier … service to customers across the UK. The ideal 2nd Line engineer will have broad technical experience across Microsoft and VoIP and network. The role is hybrid working, with visits … to customer sites. Driving license is essential and company car or car allowance will be provided. Your Role: Resolve issues up to a second line level, spanning a wide range of technologies. Deliver onsite and remoe technical support with competence while maintaining clear communication with both more »

2nd Line Technical Support | £35,000 | Hull | On-site My client is looking for someone to join their support team to fulfil 2nd line support responsibilities. The ideal candidate should possess on-site experience and will play a … such as telephone or ticketing systems. Your responsibilities will include promptly addressing user concerns, resolving queries, and escalating complex issues to the 3rd Line support team as needed. In this capacity, the individual will play a key role in ensuring the smooth operation of IT systems. … Key Responsibilities: Respond to incoming requests and report issues via chatbot, telephone, or ticketing system. Efficiently escalate issues to the 3rd Line support team when necessary. Maintain hardware such as printers, barcode scanners, and mobile devices. Collaborate with account managers to identify opportunities for enhancing customer more »

Role: 2nd Line Support Engineer - Full Time 37.5hrs per week Salary: £35,027 - £36,870 Location: Farringdon - This role is also eligible for hybrid working MTVH are currently recruiting for a 2nd Line Engineer to join our busy Service Desk, helping to … covering servers, network, applications, desktops, laptops, telephony and mobile devices. On a rota basis, undertake routine daily checks and maintenance and act as the 2nd line escalation point of contact in resolving user and technical issues. Proactively undertake the day to day delivery of Infrastructure Service Desk … requests, incidents and problems, having complete visibility on the Infrastructure Service Desk. Respond to Service Desk phone calls/tickets as needed, focusing on 2nd line tickets and activities, and taking on tickets escalated by the 1st line helpdesk. Escalate when necessary to the 3rd more »

Overview of the role We are currently recruiting an experienced Site Based 2nd Line IT Engineer who will be based in Portsmouth at one of our largest retail clients sites. This role will be joining our already established onsite engineering team who provides support for … bringing your IT knowledge and customer experience to provide an efficient, approachable and streamlined methodology to fixing their IT issues. As one of our 2nd Line IT Engineers you will be expected to work on our clients site 5 days a week. Benefits of working for Tailor … business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and responsibilities of our Site Based 2nd Line IT Engineer: Although you will be on site at one of our clients you will be an important member of the more »

An exciting opportunity has arisen for an IT Support engineer to join my client in West Sussex. This role will see you working within a small team where you will take responsibility for ensuring the reliability of IT systems and direct the support team in their … installation and maintenance of software and hardware Oversee the database of users, network access rights, and Group Policy and Active Directory Required experience: 1st – 2nd line support across a variety of tech including: Windows and Apple OS Office 365 It would be ideal if you … line support, support technician, technical support engineer. First line support, second line support. more »

An exciting opportunity has arisen for an IT Support engineer to join my client in West Sussex. This role will see you working within a small team where you will take responsibility for ensuring the reliability of IT systems and direct the support team in their … installation and maintenance of software and hardware Oversee the database of users, network access rights, and Group Policy and Active Directory Required experience: 1st – 2nd line support across a variety of tech including: Windows and Apple OS Office 365 It would be ideal if you … line support, support technician, technical support engineer. First line support, second line support. more »

An exciting opportunity has arisen for an IT Support engineer to join my client in West Sussex. This role will see you working within a small team where you will take responsibility for ensuring the reliability of IT systems and direct the support team in their … installation and maintenance of software and hardware Oversee the database of users, network access rights, and Group Policy and Active Directory Required experience: 1st – 2nd line support across a variety of tech including: Windows and Apple OS Office 365 It would be ideal if you … line support, support technician, technical support engineer. First line support, second line support. more »

2nd Line Infrastructure Analyst Job Type: Permanent Hours: 37.5 hours per week, Monday to Friday, shift coverage between 08:00 – 18:00 Pattern: Initial onboarding onsite, then becomes hybrid Salary: £30,000 Summary: Join one of Humnize's MSP's in 2nd line support, providing comprehensive incident handling and technology support to our clients. Key Responsibilities: Handle tasks escalated from the 1st line support team. Monitor backups and take action on unsuccessful backups. Mentor and support 1st line support colleagues. … ability to quickly assess and prioritize tasks. Ability to stay calm under pressure. Working knowledge of working with VM's and providing 1st/2nd line technical support Desirable: Good knowledge of: Microsoft Azure Dictation platforms (Bighand, Diktamen) Partner4Windows/Tikit Oyez forms Mimecast Barracuda more »

2nd Line Infrastructure Analyst Job Type: Permanent Hours: 37.5 hours per week, Monday to Friday, shift coverage between 08:00 – 18:00 Pattern: Initial onboarding onsite, then becomes hybrid Salary: £30,000 Summary: Join one of Humnize's MSP's in 2nd line support, providing comprehensive incident handling and technology support to our clients. Key Responsibilities: Handle tasks escalated from the 1st line support team. Monitor backups and take action on unsuccessful backups. Mentor and support 1st line support colleagues. … ability to quickly assess and prioritize tasks. Ability to stay calm under pressure. Working knowledge of working with VM's and providing 1st/2nd line technical support Desirable: Good knowledge of: Microsoft Azure Dictation platforms (Bighand, Diktamen) Partner4Windows/Tikit Oyez forms Mimecast Barracuda more »

2nd Line support engineer - £35,000 - Oxford I am working with a client who is on the lookout for a 2nd line support hardware engineer in the heart of oxford. You will you will be the eyes and the ears … required : Server administration Solving user problems/answering queries/basic user instruction New user& application setups Day-to-day user/systems support (printer installs, etc.) Web based ‘Manufacturer Knowledge Base’ investigations Providing applications & patches Workstation troubleshooting Training & answering queries (re: MS Office based apps.) In-house … auditing & fact-finding visits. If you are local to the Oxford area apply and we can get a call set up with the team. 2nd Line support engineer - £35,000 - Oxford more »

Job Title: IT Support Help Desk Specialist Location: London (onsite) Salary: £40k … + Bonus Role Overview: Join our global investment management firm as an IT Support Help Desk Specialist. Provide hands-on 1st to 2nd line support and systems administration for our New York and London offices. Deliver exceptional service, especially to senior executives, and … manage IT issues for over 250 employees worldwide. Key Responsibilities: System Management: Ensure smooth operation of computer systems. Support: Provide 1st - 2nd line support and administration. Executive Service: Deliver white-glove service to senior executives. Request Management: Prioritize and respond to service requests. more »

Job Title: IT Support Help Desk Specialist Location: London (onsite) Salary: £40k … + Bonus Role Overview: Join our global investment management firm as an IT Support Help Desk Specialist. Provide hands-on 1st to 2nd line support and systems administration for our New York and London offices. Deliver exceptional service, especially to senior executives, and … manage IT issues for over 250 employees worldwide. Key Responsibilities: System Management: Ensure smooth operation of computer systems. Support: Provide 1st - 2nd line support and administration. Executive Service: Deliver white-glove service to senior executives. Request Management: Prioritize and respond to service requests. more »

2nd Line Infrastructure Support – London – Financial Services 2nd Line Infrastructure Support required by my client, an investment manager in Central London. This is an urgent contract paying £300 per day until New Years Eve The ideal candidate will have experience more »

IT Support Engineer - 1st & 2nd Line - EC2 - £40-50K A specialist UK investment firm with fantastic benefits are recruiting for a IT Support Engineer to join their IT team in their Central London based headquarters. The Service Desk Engineer will be dealing … with 1st/2nd issues, triaging and closing tickets and providing general IT Support to the business. The Service Desk Engineer will provide technical support and administration for all end-user software, hardware, and connectivity. The Service Desk team works closely with the System Engineers … individually ***Excellent communication skills, both written and verbally, ability to communicate in both technical and non-technical terms. IT Support Engineer - 1st & 2nd Line - EC2 - £40-50K more »

Second line Support - London - £40,000 I am working with a client of ours that is on the look out for a second line support engineer that to join a small team of 3. You will have exposure to all tech related … errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues Troubleshoot issues and outages Lead desktop and helpdesk support efforts Required skills Maintain Cloud platforms Evaluate and modify system performance Ideally you would have: Bachelor’s degree in Computer Science, Information Technology, or … automation tools are a plus If you are looking to better your career and work in a genuine tech first company apply now. Second line Support - London more »

Second line Support - London - £40,000 I am working with a client of ours that is on the look out for a second line support engineer that to join a small team of 3. You will have exposure to all tech related … errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues Troubleshoot issues and outages Lead desktop and helpdesk support efforts Required skills Maintain Cloud platforms Evaluate and modify system performance Ideally you would have: Bachelor’s degree in Computer Science, Information Technology, or … automation tools are a plus If you are looking to better your career and work in a genuine tech first company apply now. Second line Support - London more »

2nd Line Support Analyst Northwich Hybrid (2 days from home, 3 days onsite) Full UK Driving Licence Required One of our clients are looking for an experienced 2nd line support analyst to join the team. The Client are looking for … Procure and deploy laptop/desktop and mobile devices according to group standards, ensuring devices are registered appropriately within group platforms Install, configure, support and troubleshoot software application and services including Windows platforms, Microsoft Office 365, Internet Browsers, Terminal Services, backup software, Process request for Starters, Leavers and … fulfilment - particularly on user start/account creation and delivery of IT devices) Knowledge and Skills Excellent knowledge of Digital Workplace technologies and support activities - Windows, Office 365, Active Directory user and group administration, Mobile/Intune If intrested can you please apply or get in touch at more »