1 to 21 of 21 Permanent 2nd Line Support Engineer Jobs in England with Remote Work Options

2nd Line Support Engineer Location: Chester, CH1 6LT Salary: £26,000 to £34,000 depending on experience and qualifications + Annual Bonus Contract: Full Time, Permanent This is an exciting opportunity to join an established (18 years and counting) and successful IT Support … kitchen facilities Onsite parking available immediately outside our offices Our engineers have received a pay rise & bonus every year for the last 18 years! 2nd Line Support Engineer - The Role: The role involves the support of a wide range of IT … s and Laptops Onsite, network maintenance and installation of network equipment, routers, switches, wireless access points etc. Onsite, site assessment and auditing current equipment 2nd Line Support Engineer - Candidate Requirement: UK Driving Licence Experience dealing with multiple companies, providing IT infrastructure support more »

IT Support Engineer (2nd line Windows 0365) Nr. Loughborough onsite to £40k Do you have experience of supporting Windows IT infrastructure? You could be progressing your career at a small, growing MSP that provide a comprehensive range of IT services across server and … network support, data centres and IT consultancy. As an IT Support Engineer you'll support day to day activity on clients' IT networks but have a focus on assisting with new server and network projects, including designing and installing new networks from … Paid for training and certifications Excellent career growth opportunities Apply now to find out more about this IT Support Engineer (2nd line Windows 0365) opportunity. At Client Server we believe in a diverse workplace that allows people to play to their strengths and more »

We have an opportunity available for an IT 2 nd Line Engineer to join our client's team based in Swindon . You will join on a full time, permanent basis and in return, you will receive a competitive salary of £31,000.00 - £37,000.00 per … Salary Sacrifice cycle to work scheme. Auto enrolment pension scheme with 1 x life assurance. About the role: As a IT 2 nd Line Engineer , reporting to the IT Operations Manager and working with an office-based team, you will be the first point of contact … for the IT user community for any IT-related issues, problems, incidents or requests. Your primary focus will be on delivering excellent IT Support services to the user community, having a willingness to learn, grow and share knowledge to ensure that the team provides service excellence to the more »

starting out in your career or looking to progress as an industry professional, Node4 has a place for you. About the role As a 2nd line support engineer you will provide the customer facing interface for support queries, while also working … in conjunction with 1st and 3rd line teams to provide a cohesive experience for clients. You will be required to update customers on all stages of support calls, from logging, research, action plan, escalation to resolution and if required timely escalate to 3rd line. An excellent … capacity or hybrid working at our Newbury, but this role will require you to be onsite 2 days per week in Reading. Overall, our 2nd line support engineers are the focal point of our managed services team providing first class support to our more »

days a week working on deskside and remote worker tickets. You must have experience supporting Microsoft technologies. Key Skills: Proven MSP Experience at 2nd Line O365/Teams/Sharepoint/Onedrive/Windows Strong communication skills. Ability to speak with anyone within the business. Responsibilities Provide … second-level support to clients. You will support the 1st and 2nd line teams to resolve issues that come into the Service Desk (deskside/remote) Ensure that incidents are resolved promptly to meet defined service level targets. Complete relevant and skilled investigations more »

Role : 2nd Line MSP Engineer Location : Portsmouth Salary : £28,000 - £30,000 We are looking for a 2nd Line IT Technician to join one of the UK's fastest growing MSPs. In this role you will be working very closely with Cloud more »

2nd Line Support Engineer Up to £35,000 DOE London – Hybrid working (3 or 4 days onsite/in office, 1 or 2 days remote) Fitzrovia IT are a managed service provider, providing businesses with a range of ongoing tailored solutions to increase … an experienced helpdesk engineer to join our expanding service desk team. The ideal candidate would be someone that is already in a 2nd line role, or an experienced senior 1st line engineer looking for that next step in their career. You … and effective Problem Management. Job Specifications: Essential Experience MSP background 2-3 years proven experience in an IT support role (1st/2nd line) Experience of working to an ITIL framework in a service desk capacity Microsoft Windows Server 2016 – 2022 Microsoft 365 Support more »

2nd Line Engineer Amersham/Hybrid (3-4 days Office based) Up to £35k + Benefits We are currently working with an organization who offers comprehensive digital enablement services, with a focus on delivering managed and professional solutions across four primary sectors: Construction, Retail & Hospitality … With over two decades of experience, they provide a full spectrum of technology services, from consultancy and design to implementation, ongoing management, and support of technological systems. Their mission is to excel in their field, and to achieve this, they seek team members who are eager to learn … attitude are crucial qualities. In return, they offer a dynamic and supportive environment that fosters growth and development. The Role To provide second line support to clients. The role will be a hybrid of home working, office working and visiting client sites when required. You will more »

1st/2nd Line - IT Support Engineer. £36k + Benefits Package. Central London - Onsite - Monday to Friday - 9.00m to 5.30pm. Permanent. T6/MN/18765. Must be Eligible to work in the UK. Role: 1st/2nd Line Support … remotely. Participate to the IT budgeting process & IT Strategy. Managing Licences & Support contracts on hardware & software. Technical Skills - Experience Required: 1st/2nd Line IT Support Engineer - system administrator - demonstrable experience. Support VIP & End Users - approximately 50 Users at … work from home occasionally. Benefits Package: 25 days holiday + 8 Bank Holidays Pension/Training & Career progression opportunities/Yearly Salary Review. Keywords: 2nd Line IT Support Engineer, VIP Support, 2nd Line IT Support Engineer more »

2nd Line IT Support Engineer - Bristol - £32,000 - Hybrid After Probation! Role : 2nd Line IT Support Engineer Area: Bristol Salary: £27,000 - £32,000 - Hybrid After Probation! Interviewing Immediately - Please apply ASAP! A market leading client … are looking to add an 2nd line support engineer to join their every dynamic IT department. They work with the latest technologies such as Office 365, Azure and now Server 2022. The Senior Management Team fully believes in developing professionals and not just … Microsoft, Windows Server, Exchange, Office 365, Azure, Active Directory, VMware, 1st line, first Line, 2nd line, second line, SharePoint, Networking, Firewall, Support, Project owen . smith @ intechnologygroup. com (phone number removed) Interviewing Immediately - Please apply ASAP! Built on a more »

2nd Line Support Engineer Swindon £32,000-£37,000 + 33 Days Holiday + Healthcare Cash Plan + Retail Discounts + EAP + Life Insurance + Package Excellent opportunity for a 2nd Line Support Engineer with … 5pm, and then 9:30am-6pm. This is a fully on-site position with no home working. The ideal candidate will be an experienced 2nd Line Support Engineer with excellent communication skills. Candidates must be familiar with Windows 10 and 11, Intune, Defender … opportunity to join an established business offering a collaborative and welcoming team environment, a technically fascinating work-load, and a great package! The Role: *2nd Line Support *On-phone and email-based support *Working with a ticketing system *Shifts: 7:30am-3:30pm more »

Role : 2nd Line Support Engineer Location : Southampton Salary : £28,000 - £30,000 We are recruiting for a leading UK E-Com brand who have taken social media by storm! With the rapid expansion of their Team they are looking for talented 2nd Line IT Support Candidates to work with end-users and support IT infrastructure. This role includes hybrid working, flexible hours, paid training and a fun exciting start-up culture. Exclusive Benefits: Highly Competitive Annual Salary (£28,000 - £30,000) Hybrid Working Paid Training more »

IT Support Engineer (2nd line Windows 0365) Nr. Loughborough onsite to £40k Do you have experience of supporting Windows IT infrastructure? You could be progressing your career at a small, growing MSP that provide a comprehensive range of IT services across server and … network support, data centres and IT consultancy. As an IT Support Engineer you'll support day to day activity on clients' IT networks but have a focus on assisting with new server and network projects, including designing and installing new networks from … Paid for training and certifications Excellent career growth opportunities Apply now to find out more about this IT Support Engineer (2nd line Windows 0365) opportunity. At Client Server we believe in a diverse workplace that allows people to play to their strengths and more »

Join Our Team as a Support Engineer! Are you a skilled IT professional with a passion for solving complex technical issues? Do you … thrive in a dynamic environment, providing top-notch support and ensuring seamless operations? If so, we want you on our team! Position: 2nd Line IT Support Engineer Location: Central London (Remote and On-Site) About the Role: * As a Support Engineer, you will play a crucial role in delivering exceptional second-line technical support for our hardware, software, network, and system-related issues. You will troubleshoot and resolve escalated incidents, ensuring adherence to our service level agreements and resolution targets. Your expertise more »

DK Recruitment are seeking a 2nd Line Engineer Engineer on behalf of our client based in Exeter. This is an exciting opportunity to work for a growing Managed Service Provider. As part of a dynamic and highly skilled team you will be working … on the forefront of technology enabling businesses to consistency benefit from their IT. Duties Provide 2nd Line Support either directly from the customer or escalated from the 1st line team Provide assistance by phone, email and/or using a ticket management system … Update the internal knowledgebase with issue resolution details Tech stack Microsoft Remote Desktop Services Network Support Office 365 & Azure PowerShell Windows Server Location: Exeter/2 days per week WFH. Benefits: Paying up to £32,000 DOE. 24 days annual leave + bank holidays increasing with length of more »

2nd Line Support Engineer - Sheffield Andy File Associates Limited is working as a Recruitment Agency on behalf of our client with regards this permanent position. Job Title : 2nd Line Support Engineer Location : Sheffield (Hybrid working available … Our Client is a fast-growing IT services provider specialising in cloud solutions and modern IT infrastructure. Job Description : We are looking for a 2nd Line Support Engineer to join our clients team. The ideal candidate will have solid experience in IT support … who can efficiently handle technical issues, assist with service delivery, and contribute to the continuous improvement of support processes. Key Responsibilities : Provide 2nd line technical support for a wide range of client issues, including troubleshooting, resolving incidents, and managing service requests. Support more »

Job Title: Senior 2nd Line engineer Location: Primarily in the Office (Southampton) with Hybrid WFH; occasional customer site visits. Salary: £35,000 Setup: Hybrid - occasional customer visits Benefits: * 25 days holiday + bank * Training and certifications paid for * Time allocated for training midweek * Hybrid working … Role Purpose Provide technical and service support to customers, managing and maintaining services per SLAs. Handle reactive and proactive support, responding to incidents and requests, aiming to resolve them within customer SLAs. Role Authorities * Engage commercially with customers and team members. * Adhere to ISO9001 and ISO27001 … guidelines. * Identify and address breaches, improving departmental processes. * Collaborate with internal and external stakeholders, suppliers, and legal bodies. Accountabilities & Responsibilities * Provide Level 2 support through ticket escalations and calls. * Own and manage faults methodically. * Log, categorise, and prioritise tickets correctly. * Escalate incidents or requests as needed. * Deliver excellent more »

Support Engineer, 2nd line, COR6959 If you are a keen, enthusiastic and personable Support Engineer looking for a varied role within a dynamic SME environment, then this is a great opportunity to join a growing, award winning company. The … Engineer will provide a true support service to approximately 750 users across multiple sites in the UK, covering 2nd line desktop support, whilst also getting involved in some interesting and varied project work. My client operates a modern Microsoft … UK businesses, varying in size and industry. Benefits: Holiday Pension Training and development What do I need? Solid experience of providing 1st & 2nd line IT support Experience with a variety of Microsoft operating systems, ideally including Windows 10 Experience with Active Directory – new user creation more »

Role : 2nd Line Support Engineer Location : Southampton Salary : £30,000 - £35,000 We are working with a leading MSP in Southampton looking for an experienced 2nd Line Engineer to join the Team. In this role you will be … O365 and Network infrastructure, within a highly skilled Team of Engineers. There is ample progression opportunities within the company, right up to Lead Engineer and Director level, these include very high paying salary and equity in the business. If you are looking for a rewarding, Technical Challenge - and more »

2nd Line IT Support Engineer - Crawley - £35,000 (DOE) - Hybrid Working! Role : 2nd Line IT Support Engineer Areas : Crawley Salary : £28,000 - £35,000 (DOE) - Hybrid Working! I am working on an exciting new opportunity with … my client. We are looking for a keen and driven engineer to join the rapidly growing and dynamic team based in Crawley This is a brilliant chance to progress your career to the next step, 3rd Line or even further! Progression, development, and training is encouraged more »

Job Title: 2nd Line Support Engineer Location: Bicester (hybrid) Type: Full-time, Permanent Industry: Managed Service Provider (MSP) Salary: £25,000- 28,000 per annum About the Role: We are currently recruiting for an experienced 2nd Line Support … of clients across multiple sectors, handling more complex technical issues, and playing a key role in supporting day-to-day IT operations. As a 2nd Line Support Engineer, you will be responsible for resolving escalated service desk tickets and troubleshooting a variety of … the ability to work effectively in an onsite environment, where direct interaction with clients will be key. Key Responsibilities: Escalated Support: Provide 2nd line technical support, resolving escalated tickets from the 1st line support team. Troubleshooting: Diagnose and resolve more »