1 to 25 of 756 Permanent Customer Engagement Jobs in England

people across our London, Southampton, Cardiff and Manchester offices. Reporting to the Director of Growth & Marketing Operations this role is critical in ensuring we create comms experiences that foster customer loyalty and increase product awareness and adoption. As Head of Customer Engagement you will set out the strategy for customer engagement through our Marketing and … purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. What you'll be doing: Strategy Creating a customer engagement strategy aligned with our business growth objectives. Map out a lifecycle communication programme for all products. Ensuring comms are appropriately targeted and personalised to deliver the best … customer experience. Proactively identify new opportunities to improve the customer engagement programme. Identify the needs of customers and how this can be used to drive product adoption. Technology, data and insights Test, measure and report on the effectiveness of communications. Ensure the right tooling and technology is in place. Carry out research, user testing, and analyse internal More ❯

Associate Customer Engagement Manager page is loaded Associate Customer Engagement Manager Apply locations UK - London (Bishopsgate) time type Full time posted on Posted Yesterday job requisition id R98317 About the Business LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on … helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below … About the Team The Customer Engagement team acts as a centre of excellence for the LexisNexis RiskNarrative product, responsible for deliveringStrategic Engagement Services to customers throughout their lifecycle. RiskNarrative brings powerful automation under total control, uniting fraud detection, financial crime prevention, compliance and risk management across the entire customer lifecycle for our customers. About the Role More ❯

the market in building a software and hardware solution that designs, sequences and controls the most spectacular productions across film and TV, broadcast, live and corporate events. Head of Customer Success Based in: London, UK Why we're here: Disguise is the industry-leading platform sitting at the heart of a new era of visual experiences. One powerful integrated … Cloud suite of applications for global collaboration, we empower the biggest real-time, 3D productions around. Disguise services offer a 24/7 global support system to meet any customer need ranging from essential technical service and online learning all the way to end-to-end creative and technical services from our creative and build team. Working with Disney … Netflix, ESPN, U2 at the Sphere, the Burj Khalifa, U2 and Beyonce, Disguise is the number one partner delivering the next dimension of entertainment. The Role: The Head of Customer Success is a customer evangelist, ensuring that Disguise maintains a customer-centric focus across all business functions. They report to the Vice President of Customer Engagement More ❯

day inside IR35 Duration: 12 months About the Role We are seeking an experienced Analytics Specialist to join our client's growing team and support the execution of their customer engagement strategy through impactful data analytics. This is a hands-on role where you'll collaborate closely with customer engagement teams to uncover actionable insights, enhance … campaign effectiveness, and help shape strategic decisions. Key Responsibilities Support customer engagement strategy execution through targeted data analytics. Partner with customer engagement teams to inform and refine campaigns. Perform customer segmentation and targeting based on performance insights. Measure and optimise campaign performance using advanced analytics tools. Develop performance reports and dashboards to track engagement … drive coordination and results. What We’re Looking For Minimum 5 years of experience in performance analytics, ideally in a cards or retail banking environment. Proven experience working alongside customer engagement and marketing teams. Strong background in campaign measurement, optimisation , and reporting. Expertise in customer segmentation and targeting based on data insights. Solid knowledge of data modelling More ❯

day inside IR35 Duration: 12 months About the Role We are seeking an experienced Analytics Specialist to join our client's growing team and support the execution of their customer engagement strategy through impactful data analytics. This is a hands-on role where you'll collaborate closely with customer engagement teams to uncover actionable insights, enhance … campaign effectiveness, and help shape strategic decisions. Key Responsibilities Support customer engagement strategy execution through targeted data analytics. Partner with customer engagement teams to inform and refine campaigns. Perform customer segmentation and targeting based on performance insights. Measure and optimise campaign performance using advanced analytics tools. Develop performance reports and dashboards to track engagement … drive coordination and results. What We’re Looking For Minimum 5 years of experience in performance analytics, ideally in a cards or retail banking environment. Proven experience working alongside customer engagement and marketing teams. Strong background in campaign measurement, optimisation , and reporting. Expertise in customer segmentation and targeting based on data insights. Solid knowledge of data modelling More ❯

day inside IR35 Duration: 12 months About the Role We are seeking an experienced Analytics Specialist to join our client's growing team and support the execution of their customer engagement strategy through impactful data analytics. This is a hands-on role where you'll collaborate closely with customer engagement teams to uncover actionable insights, enhance … campaign effectiveness, and help shape strategic decisions. Key Responsibilities Support customer engagement strategy execution through targeted data analytics. Partner with customer engagement teams to inform and refine campaigns. Perform customer segmentation and targeting based on performance insights. Measure and optimise campaign performance using advanced analytics tools. Develop performance reports and dashboards to track engagement … drive coordination and results. What We’re Looking For Minimum 5 years of experience in performance analytics, ideally in a cards or retail banking environment. Proven experience working alongside customer engagement and marketing teams. Strong background in campaign measurement, optimisation , and reporting. Expertise in customer segmentation and targeting based on data insights. Solid knowledge of data modelling More ❯

day inside IR35 Duration: 12 months About the Role We are seeking an experienced Analytics Specialist to join our client's growing team and support the execution of their customer engagement strategy through impactful data analytics. This is a hands-on role where you'll collaborate closely with customer engagement teams to uncover actionable insights, enhance … campaign effectiveness, and help shape strategic decisions. Key Responsibilities Support customer engagement strategy execution through targeted data analytics. Partner with customer engagement teams to inform and refine campaigns. Perform customer segmentation and targeting based on performance insights. Measure and optimise campaign performance using advanced analytics tools. Develop performance reports and dashboards to track engagement … drive coordination and results. What We’re Looking For Minimum 5 years of experience in performance analytics, ideally in a cards or retail banking environment. Proven experience working alongside customer engagement and marketing teams. Strong background in campaign measurement, optimisation , and reporting. Expertise in customer segmentation and targeting based on data insights. Solid knowledge of data modelling More ❯

day inside IR35 Duration: 12 months About the Role We are seeking an experienced Analytics Specialist to join our client's growing team and support the execution of their customer engagement strategy through impactful data analytics. This is a hands-on role where you'll collaborate closely with customer engagement teams to uncover actionable insights, enhance … campaign effectiveness, and help shape strategic decisions. Key Responsibilities Support customer engagement strategy execution through targeted data analytics. Partner with customer engagement teams to inform and refine campaigns. Perform customer segmentation and targeting based on performance insights. Measure and optimise campaign performance using advanced analytics tools. Develop performance reports and dashboards to track engagement … drive coordination and results. What We’re Looking For Minimum 5 years of experience in performance analytics, ideally in a cards or retail banking environment. Proven experience working alongside customer engagement and marketing teams. Strong background in campaign measurement, optimisation , and reporting. Expertise in customer segmentation and targeting based on data insights. Solid knowledge of data modelling More ❯

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Customer Intelligence and Insights Expert At Honda we embrace inclusion in our various policies, so whilst our contracts state that the hours are as required to fulfil the role with a minimum of 35 hours per week, we offer flexibility for … flexibility we offer is that you can request to work from home 2 days per week, again providing there is no business requirement to attend the office. Role: The Customer Intelligence & Insights Expert plays a key role in Honda's transformation to a Futureproof & Profitable Sales Model, centred on the Customer, Built Once for Europe, and Delivered Seamlessly … Across Retail & Digital Environments. This is a newly created function within the Customer Engagement Division, designed to turn data into direction, with insight that sharpens journeys, fuels decisions, and ensures we stay customer-first. The role exists to maximise revenue by identifying what works, where to invest, and how to continually improve. It spans everything from strategic More ❯

Working Pattern: Hybrid - 2 days per week in the office Location: London Role Summary Our Customer Engagement team is responsible for ensuring that every Sprout.ai customer receives the best possible outcomes from our product, that our deployments are successfully delivered on time, and that we are generating the value that we've committed to delivering. The Implementation … Consultant role is part of a new Implementation team within Sprout, and will be one of the earliest members of the Customer Engagement team dedicated to post-sales implementation and platform configuration projects as we continue to expand our customer base. The role will report to the Head of Customer Engagement at Sprout, with good … upside to establish processes around how we develop our product and implement it for customers, and future opportunity to grow and lead with our Customer Engagement team. As the world continues to find new and innovative use cases for Artificial Intelligence, you will be at the forefront of this, deploying truly boundary-pushing technology into some of the More ❯

Ai-tech company is looking for the Implementation Consultant in Japan Salary banding: 8,000,000 per year Working Pattern: Remote Location: Tokyo, Japan Role Summary Our Customer Engagement team is responsible for ensuring that every customer receives the best possible outcomes from our product, that our deployments are successfully delivered on time, and that we are … the value that we've committed to delivering. The Implementation Consultant role is part of a new Implementation team and will be one of the earliest members of the Customer Engagement team dedicated to post-sales implementation and platform configuration projects as we continue to expand our customer base. The role will report to the Head of … Customer Engagement, with good upside to establish processes around how we develop our product and implement it for customers, and future opportunity to grow and lead with our Customer Engagement team. As the world continues to find new and innovative use cases for Artificial Intelligence, you will be at the forefront of this, deploying truly boundary More ❯

when challenge meets purpose, and passion turns into progress, that's magic at work, and it's what we show up for everyday. Smartsheet is looking for a Senior Customer Success Manager to manage a set of large strategic accounts and improve customer satisfaction, application engagement, customer retention, and growth. You will be the primary contact … sharing best practices, providing solution guidance, and helping them realize value from Smartsheet. You have a track record for Software as a Service (SaaS) account management and maintaining high customer renewal rates because of ongoing customer engagement and technical leadership. This key role is part of the Customer Success team, reporting to the Manager, Customer … in the UK . You Will: Lead the onboarding of enterprise-level customers, ensuring seamless adoption and clear articulation of value from the outset. Design and execute a comprehensive customer engagement strategy that drives satisfaction, value realisation, and long-term success. Act as a Smartsheet expert and trusted advisor, helping customers overcome challenges and achieve tangible business outcomes More ❯

AI to transform the insurance industry? We're looking for an experienced AI IT Project Manager to lead cutting-edge initiatives across Howden Retail, driving innovation in underwriting, claims, customer engagement, finance, and compliance. This is a unique opportunity to shape the future of insurance broking by delivering impactful AI solutions that streamline operations and enhance customer … the delivery of AI and machine learning initiatives within the Howden Retail. This role is pivotal in driving digital transformation by implementing AI solutions that enhance underwriting, claims processing, customer engagement, finance and regulatory compliance. The ideal candidate will have a strong grasp of both project management and the unique challenges of the insurance broking industry. Key Responsibilities … scope, timelines, prioritisation, budgets, and resources, ensuring alignment with business objectives. Oversee the integration of AI tools with core broking platforms (e.g., Acturis, Applied Epic) SSP). Stakeholder & Broker Engagement Collaborate with operations and central function teams (e.g operations, underwriting, claims, compliance, and broking) to identify AI use cases. Translate complex AI concepts into business-friendly language for brokers More ❯

About Invoka Consulting Invoka Consulting is a London-based software consultancy specialising in Collaborative Work Management (CWM), Customer Relationship Management (CRM), and Business Intelligence (BI) solutions. We help organisations streamline operations, improve collaboration, and optimise customer engagement by leveraging cutting-edge software platforms. Our expert advisory and professional services empower businesses to achieve seamless digital transformation through … the implementation and adoption of best-in-class technologies. The Role: Customer Success Associate We are seeking a motivated and enthusiastic Customer Success Associate to join our team. This junior role is ideal for a recent graduate or someone with up to one year of experience looking to start their career in customer success within the SaaS … acting as a reliable point of contact and learning from experienced colleagues. You will gain hands-on experience working with leading global organisations, assisting with onboarding, adoption, and ongoing customer engagement to ensure success and satisfaction. Key Responsibilities: Support the Customer Success team in managing client relationships and day-to-day customer needs. Assist in monitoring More ❯

About Invoka Consulting Invoka Consulting is a London-based software consultancy specialising in Collaborative Work Management (CWM), Customer Relationship Management (CRM), and Business Intelligence (BI) solutions. We help organisations streamline operations, improve collaboration, and optimise customer engagement by leveraging cutting-edge software platforms. Our expert advisory and professional services empower businesses to achieve seamless digital transformation through … the implementation and adoption of best-in-class technologies. The Role: Customer Success Associate We are seeking a motivated and enthusiastic Customer Success Associate to join our team. This junior role is ideal for a recent graduate or someone with up to one year of experience looking to start their career in customer success within the SaaS … acting as a reliable point of contact and learning from experienced colleagues. You will gain hands-on experience working with leading global organisations, assisting with onboarding, adoption, and ongoing customer engagement to ensure success and satisfaction. Key Responsibilities: Support the Customer Success team in managing client relationships and day-to-day customer needs. Assist in monitoring More ❯

About Invoka Consulting Invoka Consulting is a London-based software consultancy specialising in Collaborative Work Management (CWM), Customer Relationship Management (CRM), and Business Intelligence (BI) solutions. We help organisations streamline operations, improve collaboration, and optimise customer engagement by leveraging cutting-edge software platforms. Our expert advisory and professional services empower businesses to achieve seamless digital transformation through … the implementation and adoption of best-in-class technologies. The Role: Customer Success Associate We are seeking a motivated and enthusiastic Customer Success Associate to join our team. This junior role is ideal for a recent graduate or someone with up to one year of experience looking to start their career in customer success within the SaaS … acting as a reliable point of contact and learning from experienced colleagues. You will gain hands-on experience working with leading global organisations, assisting with onboarding, adoption, and ongoing customer engagement to ensure success and satisfaction. Key Responsibilities: Support the Customer Success team in managing client relationships and day-to-day customer needs. Assist in monitoring More ❯

About Invoka Consulting Invoka Consulting is a London-based software consultancy specialising in Collaborative Work Management (CWM), Customer Relationship Management (CRM), and Business Intelligence (BI) solutions. We help organisations streamline operations, improve collaboration, and optimise customer engagement by leveraging cutting-edge software platforms. Our expert advisory and professional services empower businesses to achieve seamless digital transformation through … the implementation and adoption of best-in-class technologies. The Role: Customer Success Associate We are seeking a motivated and enthusiastic Customer Success Associate to join our team. This junior role is ideal for a recent graduate or someone with up to one year of experience looking to start their career in customer success within the SaaS … acting as a reliable point of contact and learning from experienced colleagues. You will gain hands-on experience working with leading global organisations, assisting with onboarding, adoption, and ongoing customer engagement to ensure success and satisfaction. Key Responsibilities: Support the Customer Success team in managing client relationships and day-to-day customer needs. Assist in monitoring More ❯

About Invoka Consulting Invoka Consulting is a London-based software consultancy specialising in Collaborative Work Management (CWM), Customer Relationship Management (CRM), and Business Intelligence (BI) solutions. We help organisations streamline operations, improve collaboration, and optimise customer engagement by leveraging cutting-edge software platforms. Our expert advisory and professional services empower businesses to achieve seamless digital transformation through … the implementation and adoption of best-in-class technologies. The Role: Customer Success Associate We are seeking a motivated and enthusiastic Customer Success Associate to join our team. This junior role is ideal for a recent graduate or someone with up to one year of experience looking to start their career in customer success within the SaaS … acting as a reliable point of contact and learning from experienced colleagues. You will gain hands-on experience working with leading global organisations, assisting with onboarding, adoption, and ongoing customer engagement to ensure success and satisfaction. Key Responsibilities: Support the Customer Success team in managing client relationships and day-to-day customer needs. Assist in monitoring More ❯

Customer Engagement & Data Manager (Event Operations) Our client is seeking a strategic and detail-oriented professional to lead customer outreach and engagement for executive-level events across the EMEA region. In this role, you will be pivotal in managing end-to-end registration processes, maintaining and optimising large-scale data sets, and generating insights that strengthen … customer relationships and support wider business objectives. You will also play a key role in standardising operational processes, ensuring data accuracy, and enabling seamless collaboration across teams. This is a high-impact position at the intersection of event marketing, data strategy, and CRM operations ideal for someone who thrives in a fast-paced environment and enjoys translating data into … action. Key Responsibilities Maintain the integrity and accuracy of customer data across various platforms through continuous cleansing, segmentation, and validation. Define and drive the strategy for identifying which customers to invite to executive-level events, ensuring alignment with business priorities and event objectives. Design and implement invitation strategies for executive-level customers by working closely with stakeholders across the More ❯

and challenging opportunity to join the global Sales organization of Curtiss-Wright Defense Solutions! Location: Remote - Ideal Geo Location - within the UK- Remote, with expectation of 40% travel to customer sites and CW sites. Supports Annual Sales Plan through pre-sales and/or post-sales technical consulting activities (Requires extensive knowledge of company's complex products). Responsible … Team of Field Application Engineers to include: Regular check-ins on workload and role enablement (Process, Tools & Training) Support and mentoring for complex technical sales tasks to assure successful customer integration and implementation of established company products. Support for Pre-Sales Strategic Customer Engagement: Customer Meeting Support promoting Curtiss-Wright capability and aligning Curtiss-Wright solutions … to customer needs Customer Technology Day Support promoting Curtiss-Wright capability and aligning Curtiss-Wright solutions to customer needs Triage and qualify customer enquiries/requests to prioritise and classify new business Consultative Bid Support for Customer Requests Customer Architecture Requirements Discussions & Definitions Capture and analyse customer requirements and consult with internal stake More ❯

Job Description Customer Data Architect - Associate Manager London, Manchester (or other UK location) Associate Manager (CL8) Practice: Song Data & AI We Are: Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content … deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: Role Overview: As a Customer Data Architect - Associate Manager, you will help design and implement scalable, secure, and high-performing customer data architectures. You will work with cross-functional teams to define data … strategies, architect solutions, and enable data readiness for AI, analytics, and customer engagement platforms. This role sits within Accenture's Data & AI practice, delivering end-to-end solutions from data strategy to core engineering. Key Responsibilities Architect modern customer data platforms and integration pipelines across structured and unstructured sources. Translate business requirements into scalable data solutions aligned More ❯

COMPANY OVERVIEW The AI-Powered Decision Engine Fueling Business Performance with Customer-First Products First Insight is a global leader in AI-powered decision-making, trusted by brands like Gap, Under Armour, Marks & Spencer (M&S), Woolworths, Family Dollar, and Kohl's. Leveraging advanced AI technologies-including Agentic AI, generative AI and human computational modeling-combined with real-time … consumer data, First Insight transforms consumer insights into profitable strategies that drive measurable business success. Powered by its proprietary Voice of the Customer platform and Value Score, First Insight enables businesses to evaluate the value of products, people, and experiences. First Insight helps companies confidently design, price, and market offerings that resonate with consumers, ensuring every decision aligns with … predictive analytics, First Insight empowers businesses across industries-including retail, apparel, footwear, automotive, home goods, CPG, and hospitality-to outpace competitors by deeply understanding and adapting to ever-changing customer needs. From concept to conversion, First Insight equips brands to create offerings customers love while achieving higher revenue, stronger margins, and deeper customer loyalty. As we continue to More ❯

Job Description Customer Data Strategy Consultant London, Manchester or other UK locations Consultant (CL9) Practice: Strategy & Consulting - Data & AI We Are: Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and … deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: Role Overview: As a Customer Data Strategy Consultant, you will help clients unlock the value of their customer data by shaping strategic initiatives that span product management, data architecture, and modernisation. You will … work across business and technical teams to define actionable strategies, architect scalable solutions, and guide implementation of customer-centric data platforms. Key Responsibilities Develop Customer Data Strategies: Design strategies to enable personalised customer experiences across online and offline channels. Product Management: Define and manage customer data products, including use case prioritisation, roadmap development, and value measurement. More ❯

a service, data as a service, or fully custom research efforts from our team of expert data scientists and advisors. Reporting to the Chief Revenue Officer, the VP of Customer Experience will lead the post-sale customer journey from contract signing through renewal and expansion. This commercially focused leader will have responsibility to coach, mentor and train functional … leaders to identify white space, cadence and value driven customer engagement, create and measure against mutually agreed upon north stars, develop and deploy outcome driven success plans and accurately forecast renewal and growth metrics. Our Core Values Humanity First : We lead with humanity. We foster empathy, kindness, respect, and inclusiveness in all contexts and support one another. Customers … and for our individual commitments, and we find a way to get things done by embracing a "yes we can" attitude. What you will do: Own the post sale customer retention commercial strategy to retain and expand current customers. Develop and implement a company-wide customer experience strategy aligned with business goals. Lead and mentor teams across Account More ❯

We are looking for an experienced Dynamics 365 for Customer Engagement Solution Architect with experience in solution development and functional analysis into large-scale enterprise Dynamics 365 architecture with a hands-on approach in designing and leading the implementation of Dynamics 365 products, working with both onshore and offshore development teams. The focus of this role will be … You will also contribute to proposal development and provide input in business development while mentor junior and offshore staff. This role is therefore kingpin to KPMG Microsoft business solutions customer delivery of Microsoft Dynamics 365 solutions. It is a dynamic and exciting opportunity to join a rapidly developing business area within an established and market-leading global firm that … coach other team members — Deliver all consultancy according to the KPMG Project Methodology, ensuring that all software applications are implemented successfully according to the project plan. — Meet and exceed customer expectations of business knowledge, skills and behaviour. — Identify business/project risk and mitigate or communicate as necessary. — Ensure progress updates are communicated to relevant parties both formally and More ❯