1 to 25 of 151 Permanent Customer Engagement Jobs in England

Customer Engagement Executive (SaaS Technology) 25,000- 35000- 50,000+ earning potential Hybrid Brief (office 2-3 days) Bristol/Home Not many of these roles about in my opinion, A genuine chance to join a leading SaaS technology provider in a competitive vertical, these guys stand … because they listen and engage with customers and become trusted, mainly because they always deliver what the customer wants. As part of this ongoing drive for complete customer engagement and satisfaction, they are now looking to recruit a Customer Engagement Manager, someone both keen ...

Customer Engagement Manager £40,000 - £42,000, plus benefits Wolverhampton – Hybrid Due to ongoing business growth, an exciting opportunity has opened up to join a dedicated team that prioritises client success. As the primary point of contact for customers, you’ll foster strong, positive relationships while ensuring their … needs are met and their expectations are clear. Your focus will be on driving customer satisfaction and retention, helping clients achieve their goals while strengthening long-term partnerships. Main Areas of Responsibility for the Customer Engagement Manager: Responds to enquiries and concerns from customers Arranges regular customer ...

Customer Data Architect – Associate Manager London, Manchester (or other UK location) Associate Manager (CL8) Practice: Song Data & AI We Are: Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms … potential of imagination, technology and intelligence. Visit us at: https://gb-en/about/accenture-song-index Role Overview: As a Customer Data Architect – Associate Manager, you will help design and implement scalable, secure, and high-performing customer data architectures. You will work with cross ...

client are seeking an experienced CRM Manager to lead and optimise customer relationship strategies within the. This role in Greater Manchester requires expertise in CRM systems and a focus on achieving customer engagement and retention goals. Client Details Our client is an SME technology firm in Greater … established marketing & digital function. Description The key responsibilities for the CRM Manager role will include: Develop and implement effective CRM strategies to enhance customer engagement and retention. Analyse customer data to identify trends and opportunities for growth. Provide mentorship and training to an in-house digital team. ...

Customer Success Manager Role Overview The Customer Success Manager will be responsible for the management and execution of customer engagement strategies within our client's organisations. The role focuses on enhancing customer satisfaction and retention, and the individual will report to the Head of Customer Success. Key Responsibilities Manage the daily operations of the customer accounts. Ensure timely completion of customer onboarding processes, meeting set quality standards. Work closely with cross-functional teams to implement customer feedback strategies and improve service delivery. Track and report on customer satisfaction metrics ...

Eckoh is a market leader of Customer Engagement Security Solutions, supporting an international client base from our offices in the U.S. and the U.K. Eckoh is owned by Bridgepoint one of the world's leading private asset growth investors, with over $75 billion of assets under management. … Level 1 Service Provider, our products and expanding digital and conversational AI capabilities help enterprises protect sensitive data, improve customer experience, and modernise the way they operate. Our mission is to set the standard for secure interactions between consumers and the world’s leading brands. With a strong heritage ...

Customer Success Manager Role Overview The Customer Success Manager will be responsible for the management and execution of customer engagement strategies within our client's organisations. The role focuses on enhancing customer satisfaction and retention, and the individual will report to the Head of Customer Success. Key Responsibilities Manage the daily operations of the customer success team. Ensure timely completion of customer onboarding processes, meeting set quality standards. Work closely with cross-functional teams to implement customer feedback strategies and improve service delivery. Track and report on customer satisfaction metrics ...

contract Location: About the Role My Client is seeking an experienced Test Manager to lead the testing strategy and delivery for an innovative new customer-facing digital project. This role will play a critical part in ensuring quality, stability, and readiness across multiple testing phases, while also supporting structured … external customer engagement. You will work closely with technology teams, delivery partners, and business stakeholders to ensure successful test execution and product acceptance. Key Responsibilities You will manage and oversee the full testing lifecycle, including: Unit Testing System Integration Testing Pre-UAT User Acceptance Testing (UAT) Product Acceptance Testing ...

Customer Success Manager Location: Newbury Job Type: Full-time, Onsite Opportunity Salary: c£32,000 to £45,000 per annum, dependant on experience We are seeking a proactive and dedicated Customer Success Manager (CSM) to join our clients expanding team. The CSM will play a crucial role … building and maintaining strong relationships with both customers and partners, ensuring their satisfaction and retention. This position requires excellent communication skills, a customer-centric mindset, and the ability to manage multiple accounts effectively. Day-to-day of the role: Customer Relationship Management: Build and maintain strong, long-lasting ...

Senior Account Manager, you will act as a trusted commercial partner, driving long-term value, growth, and satisfaction across your accounts. You will coordinate engagement across internal teams, proactively identify opportunities, and ensure a seamless experience for our customers. Success in this role is measured by customer retention … satisfaction. Key Responsibilities: Own and develop long-term relationships with a portfolio of high-value, complex customers. Build and maintain account strategies aligned with customer objectives, challenges, and business priorities. Plan and lead structured customer engagement, including regular account reviews and strategic discussions with senior stakeholders. Serve ...

growing Microsoft Partner globally, with a presence in the UK and Europe for just over two years. Our continued success is built on relentless customer focus, innovation, and a world-class team. You’ll be joining a high-energy, high-impact organisation with the opportunity to make the role … Microsoft cloud ecosystem. This role combines day-to-day account ownership with enterprise-level sales discipline, including structured account planning, multi-stakeholder engagement, and complex renewal and expansion motions. The ideal candidate has hands-on experience working within the Microsoft ecosystem (Microsoft 365, Azure, CSP) and is comfortable supporting ...

services. Owns end-to-end solution architecture across complex transformation programmes, spanning pre-sales, bid, and delivery. Combines deep technical authority, commercial awareness, and customer engagement to deliver differentiated, feasible, winning solutions. Purpose Act as senior technical lead across the opportunity lifecycle - shaping, capture, and transition to delivery. … Strategy Lead architecture for large, complex public sector pursuits Define win themes, differentiators, innovation strategy Partner with capture/BD teams pre-RFP through customer engagement Lead executive solution reviews Drive cross-functional initiatives of strategic importance Technical Architecture Design scalable cloud and platform solutions Use accelerators, reusable ...

Sales and liaising closely with your colleagues in the UK and other teams around the world, you’ll be focused on expanding our EMEA customer base by identifying and winning new business customers. This is what you’ll be doing, day to day: Driving new business opportunities within … EMEA region and securing contracts with new customers against your targets Driving the entire sales cycle from initial customer engagement to close Managing pipeline coverage to generate own leads in addition to those provided through daily prospecting via email, LinkedIn and phone Consulting with prospects about business challenges ...

Manchester/Milton Keynes/London- 2-3 Days Work from Office. (Hybrid) Job Type: Permanent/Fixed Term Job Summary: Position Overview The Customer-Facing Operations Manager is responsible for overseeing telecom field service operations, ensuring exceptional customer engagement, and driving operational excellence across multiple projects. … with UK regulations and cultural practices, and overseeing Health, Safety, and Environmental (HSE) and quality standards through the Health and Safety Manager. Key Responsibilities Customer Engagement & Relationship Management Act as the primary point of contact for clients, ensuring clear communication and alignment on project goals. Manage escalations promptly ...

Dynamics 365 Call Centre Operations Consultant - East Midlands (Hybrid) Permanent | Hybrid (2 days per week on-site) Are you a Dynamics 365 Customer Engagement specialist with a passion for building exceptional customer service and contact centre experiences? Do you enjoy designing solutions that bring together omnichannel engagement , Teams Telephony , Live Chat , and Voice to create seamless customer journeys? A leading organisation in the East Midlands is looking for an experienced D365 CE Functional Consultant to help shape the future of their contact centre operations and drive intelligent, real-time engagement across all channels. What ...

will be accountable for all Services delivered to our Contractual and Professional Services customers. You will provide leadership and management of the virtual customer team, ensuring Services, Sales and Delivery are aligned and focussed on the right customer outcomes, under a joined-up Account Plan. You will cultivate … convert these into opportunities for Computacenter. Where the Role Fits: Youll be a primary member of the Leadership Team for your customer(s) together with the Sales team, including Group Managed Services, Group Professional Services and Group Technology Sourcing as required; Youll be Computacenters leading services presence ...

About Odicci Odicci is a gamification platform helping some of the world’s most exciting brands bring customer engagement, CRM, and loyalty strategies to life. From ASDA to SEPHORA and JD Sports, we work with brands that want to create meaningful, measurable customer experiences … opportunities. What You Will Do Support the commercial team in identifying and developing new business opportunities Research prospects and map out contacts within existing customer accounts Assist in building outreach campaigns (emails, LinkedIn, follow-ups) to start conversations and book meetings Help prepare presentations, reports and materials that support ...

About ELLA ELLA is a fast‐growing AI company transforming the automotive retail experience. Our intelligent automation platform empowers dealerships and OEMs to improve customer engagement, operational efficiency, and revenue performance. We’re scaling quickly, backed by strong client traction and a bold product roadmap … partners Serve as a trusted advisor for clients adopting our AI technology Play a key role in shaping processes, revenue strategy, and customer engagement This role provides exceptional visibility, real ownership, and the chance to accelerate your career in a high‐growth AI environment. Key Responsibilities New Business ...

looking for an experienced D365 Contact Centre Specialist to take a leading role in shaping and enhancing our client's customer engagement and contact centre capability. This is a permanent position with hybrid working across London and the Midlands, and open to candidates who prefer to work mostly … wider business goals. Drive the integration of omnichannel capabilities — including email, voice and live chat — working closely with relevant teams to deliver smoother customer journeys. Oversee and coordinate the configuration and optimisation of Teams Telephony to support reliable, unified communications across the organisation. Leverage Azure Communication Services to support ...

client is looking for a Client Support Specialist to join their team.This is a Homebased role Looking for someone with strong admin skills, customer service skills.Sales skills an advantageConfident on the phone, telesalesIT literate Job Summary: Client Engagement is responsible for managing the renewal process of software licenses … from T1 to T4 customers. This role focuses on ensuring on-time renewal of customers' contracts and subscriptions, optimizing the conditions for both the customer and the company. The Client Engagement works closely with Customer success team to achieve renewal targets and contribute to the overall success ...

working from a remote home basis in the UK, this senior level position of (Business Development Director) European Market Development Director is focused on customer and market engagement along with business growth, primarily targeting the OE, Tier 1 and Tier 2 levels. The role of (Business Development Director … working closely with the existing global technical and operational teams to support: Opportunity identification Bid and tender delivery Programme integration and development Communication and customer support Target added-value content Establish and deliver sales growth. Formulate, agree and execute business strategies for markets and customers. Customer relationship management ...

transforming how global organisations manage complex workflows and documentation. Having experienced significant growth and secured major investment, this organisation is continuing to expand its customer base across multiple regions. This role sits within a highly collaborative onboarding function where you will work closely with customers to ensure smooth implementation … with the ability to explain complex ideas in a clear and accessible way to varied audiences Self-driven, proactive, and passionate about delivering exceptional customer experiences Strong problem-solving skills, with a creative mindset for developing effective strategies that support customer engagement Comfortable learning and using ...

lead and develop a high-performing team of internal sales coordinators. In this role, you will be responsible for driving sales performance, managing key customer accounts, and delivering on commercial growth objectives. You will balance leadership capabilities with a hands-on approach to account management, ensuring exceptional customer service and long-term customer relationships. This is a full-time office-based position, and your working hours will be Monday to Thursday 08:00 and 16:30 and Friday, 08:00 and 13:30. Some UK and overseas travel will be required within this role. Key Responsibilities ...

Central London, UK Working Pattern: Hybrid – 3 days onsite Salary: £150,000 – £200,000 base Role Overview As a Technical Account Manager within the Customer Support function, you will serve as the primary technical partner for a portfolio of key customers. Your focus will be helping organisations successfully adopt … optimise AI/ML, HPC, and other compute-intensive workloads on the platform. This role combines strong technical understanding with program leadership and customer engagement, ensuring clients achieve both immediate value and long-term operational success. What You’ll Do • Own the Technical Relationship Develop trusted, long-term ...

Senior Product Manager is responsible for driving product strategy and delivery across a complex, multi‐sided travel technology ecosystem. This role requires strong customer orientation, technical fluency, commercial acumen, and the ability to lead cross‐functional teams in an Agile environment. Your role in action: Customer & Market Orientation … Develop a deep understanding of customer needs across travel agencies, suppliers, and developers. Serve as the internal voice of the customer and validate solutions through customer engagement and feedback loops. Balance agency, supplier, and platform needs in a multi‐sided marketplace. Technical & Platform Fluency (General & Galileo ...