Customer Engagement Jobs in England

Customer Engagement
UK > England

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for Customer Engagement skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Engagement over the 6 months to 4 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
4 May 2024
Same period 2023 Same period 2022
Rank 457 327 486
Rank change year-on-year -130 +159 +62
Permanent jobs citing Customer Engagement 426 912 918
As % of all permanent jobs advertised in England 0.50% 0.99% 0.69%
As % of the Processes & Methodologies category 0.58% 1.03% 0.72%
Number of salaries quoted 288 367 372
10th Percentile £29,025 £36,250 £40,000
25th Percentile £42,500 £52,500 £47,500
Median annual salary (50th Percentile) £60,000 £70,000 £61,750
Median % change year-on-year -14.29% +13.36% +2.92%
75th Percentile £84,375 £88,750 £82,500
90th Percentile £105,000 £98,500 £95,000
UK median annual salary £57,925 £70,000 £65,000
% change year-on-year -17.25% +7.69% +7.00%

All Process and Methodology Skills
England

Customer Engagement is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 73,078 88,196 126,702
As % of all permanent jobs advertised in England 85.76% 95.63% 95.67%
Number of salaries quoted 53,838 52,122 73,896
10th Percentile £29,000 £34,250 £33,500
25th Percentile £39,750 £45,910 £44,186
Median annual salary (50th Percentile) £55,000 £62,500 £60,000
Median % change year-on-year -12.00% +4.17% +9.09%
75th Percentile £73,650 £82,500 £80,000
90th Percentile £93,750 £101,185 £97,500
UK median annual salary £55,000 £61,500 £60,000
% change year-on-year -10.57% +2.50% +9.09%

Customer Engagement
Job Vacancy Trend in England

Job postings citing Customer Engagement as a proportion of all IT jobs advertised in England.

Job vacancy trend for Customer Engagement in England

Customer Engagement
Salary Trend in England

3-month moving average salary quoted in jobs citing Customer Engagement in England.

Salary trend for Customer Engagement in England

Customer Engagement
Salary Histogram in England

Salary distribution for jobs citing Customer Engagement in England over the 6 months to 4 May 2024.

Salary histogram for Customer Engagement in England

Customer Engagement
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the England region over the 6 months to 4 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London +3 139 £80,000 - 94
North of England -152 76 £41,250 -2.94% 41
East of England +40 60 £45,000 -15.09% 15
Midlands +28 58 £57,500 -14.81% 16
North West -5 56 £40,000 +11.11% 24
South West -6 51 £32,500 -38.10% 18
South East -57 39 £61,700 -14.90% 46
West Midlands +31 38 £57,500 -17.86% 10
East Midlands -16 20 £50,000 +11.11% 6
North East +6 13 £42,500 +102.38% 4
Yorkshire -121 7 £91,250 +114.71% 13
Customer Engagement
UK

Customer Engagement
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 21 (4.93%) SharePoint
2 11 (2.58%) CMS
3 9 (2.11%) Microsoft Exchange
4 5 (1.17%) Confluence
4 5 (1.17%) IIS
5 4 (0.94%) Apache
5 4 (0.94%) Apache Spark
6 3 (0.70%) SAS
6 3 (0.70%) Umbraco
Applications
1 17 (3.99%) Microsoft Office
2 9 (2.11%) Microsoft Project
3 7 (1.64%) Microsoft Excel
4 4 (0.94%) Microsoft PowerPoint
4 4 (0.94%) MS Visio
Business Applications
1 61 (14.32%) Dynamics CRM
2 9 (2.11%) SAP SCM
3 7 (1.64%) Remedy ITSM
4 6 (1.41%) Dynamics NAV
5 5 (1.17%) SAP EWM
5 5 (1.17%) SAP S/4HANA
6 4 (0.94%) MIS ActiveH
6 4 (0.94%) SAP SD
7 3 (0.70%) SAP CRM
7 3 (0.70%) SAP CX
7 3 (0.70%) SAP GTS
7 3 (0.70%) SAP WM
8 2 (0.47%) BusinessWorks
8 2 (0.47%) NetSuite
8 2 (0.47%) Salesforce CRM
9 1 (0.23%) Exchequer
9 1 (0.23%) Oracle EBS
9 1 (0.23%) Shopify
Cloud Services
1 87 (20.42%) Power Platform
2 70 (16.43%) Dynamics 365
3 53 (12.44%) Power Automate
4 49 (11.50%) Azure
5 42 (9.86%) PowerApps
6 30 (7.04%) Microsoft 365
7 29 (6.81%) SaaS
8 17 (3.99%) Azure Logic Apps
9 15 (3.52%) Serverless
10 10 (2.35%) Azure Service Bus
11 9 (2.11%) AWS
11 9 (2.11%) Azure Data Factory
11 9 (2.11%) Azure Functions
12 6 (1.41%) Azure DevOps
12 6 (1.41%) Azure Synapse Analytics
13 5 (1.17%) Azure WebJobs
14 4 (0.94%) PaaS
15 3 (0.70%) Azure API Management
15 3 (0.70%) Azure Cosmos DB
15 3 (0.70%) OneDrive
Communications & Networking
1 48 (11.27%) WAN
2 44 (10.33%) SD-WAN
3 18 (4.23%) Cisco Firepower
4 13 (3.05%) 5G
5 7 (1.64%) SSL
5 7 (1.64%) VPN
6 5 (1.17%) TCP/IP
7 4 (0.94%) LAN
7 4 (0.94%) Wireless
8 3 (0.70%) DHCP
8 3 (0.70%) DNS
9 2 (0.47%) Broadband
9 2 (0.47%) Internet
9 2 (0.47%) LTE
9 2 (0.47%) PBX
9 2 (0.47%) Radio Access Network
9 2 (0.47%) VoIP
10 1 (0.23%) Firewall
10 1 (0.23%) VLAN
Database & Business Intelligence
1 50 (11.74%) Power BI
2 16 (3.76%) SQL Server
3 10 (2.35%) SQL Server Integration Services
4 9 (2.11%) Azure SQL Database
4 9 (2.11%) SQL Server Reporting Services
5 6 (1.41%) Data Lake
5 6 (1.41%) Power Query
5 6 (1.41%) SQL Server Analysis Services
5 6 (1.41%) Tableau
6 4 (0.94%) Big Data
6 4 (0.94%) GIS
6 4 (0.94%) MySQL
7 3 (0.70%) PostgreSQL
8 1 (0.23%) BigQuery
8 1 (0.23%) Data Warehouse
8 1 (0.23%) Looker
Development Applications
1 8 (1.88%) JIRA
2 6 (1.41%) SQL Server Management Studio (SSMS)
3 3 (0.70%) Git
3 3 (0.70%) Visual Studio
4 2 (0.47%) Rational DOORS
5 1 (0.23%) Jenkins
General
1 147 (34.51%) Social Skills
2 66 (15.49%) Finance
3 61 (14.32%) Marketing
4 48 (11.27%) Presentation Skills
5 46 (10.80%) Analytical Skills
6 40 (9.39%) Retail
7 29 (6.81%) Automotive
8 26 (6.10%) Public Sector
9 18 (4.23%) Inclusion and Diversity
10 12 (2.82%) Influencing Skills
10 12 (2.82%) Organisational Skills
11 8 (1.88%) Local Government
11 8 (1.88%) Telecoms
12 7 (1.64%) French Language
12 7 (1.64%) Manufacturing
13 6 (1.41%) Documentation Skills
13 6 (1.41%) German Language
14 4 (0.94%) Advertising
14 4 (0.94%) Legal
15 3 (0.70%) Aerospace
Job Titles
1 91 (21.36%) Senior
2 85 (19.95%) Consultant
3 81 (19.01%) Architect
4 49 (11.50%) Lead
5 45 (10.56%) Developer
6 43 (10.09%) Solutions Architect
7 42 (9.86%) Senior Architect
8 35 (8.22%) Analyst
9 33 (7.75%) Cisco Architect
9 33 (7.75%) Senior Cisco Architect
10 23 (5.40%) Senior Solutions Architect
11 20 (4.69%) Project Manager
12 19 (4.46%) Dynamics 365 Consultant
12 19 (4.46%) Senior Consultant
13 18 (4.23%) Cisco Security Architect
13 18 (4.23%) SAP Consultant
13 18 (4.23%) Security Architect
13 18 (4.23%) Senior Security Architect
14 17 (3.99%) Lead Consultant
15 15 (3.52%) Cisco Solutions Architect
Libraries, Frameworks & Software Standards
1 19 (4.46%) .NET
2 15 (3.52%) CSS
2 15 (3.52%) HTML
2 15 (3.52%) REST
3 10 (2.35%) SOAP
4 9 (2.11%) Web Services
5 8 (1.88%) XML
6 7 (1.64%) Ajax
6 7 (1.64%) LDAP
7 4 (0.94%) .NET Core
7 4 (0.94%) PySpark
8 3 (0.70%) ASP.NET Web API
8 3 (0.70%) HTML5 Canvas
8 3 (0.70%) jQuery
8 3 (0.70%) Node.js
8 3 (0.70%) Razor View Engine
8 3 (0.70%) React
8 3 (0.70%) Twitter Bootstrap
8 3 (0.70%) WCF
9 2 (0.47%) Pandas
Miscellaneous
1 40 (9.39%) Data Centre
2 23 (5.40%) IoT
3 18 (4.23%) Blog
3 18 (4.23%) Client/Server
3 18 (4.23%) Raspberry Pi
4 14 (3.29%) Product Ownership
5 12 (2.82%) Low-Code
5 12 (2.82%) Virtual Team
6 10 (2.35%) AS400
6 10 (2.35%) iSeries
6 10 (2.35%) Self-Motivation
7 9 (2.11%) CMDB
7 9 (2.11%) Digital Signage
7 9 (2.11%) Onboarding
8 6 (1.41%) Public Cloud
8 6 (1.41%) Reinsurance
9 5 (1.17%) GNSS
9 5 (1.17%) Management Information System
10 4 (0.94%) Freedom of Information
10 4 (0.94%) Hybrid Cloud
Operating Systems
1 32 (7.51%) Android
2 24 (5.63%) Linux
3 21 (4.93%) Apple iOS
4 18 (4.23%) Windows
5 11 (2.58%) Windows 10
6 1 (0.23%) Mac OS
6 1 (0.23%) Windows Server
6 1 (0.23%) Windows Server 2019
Processes & Methodologies
1 95 (22.30%) Presales
2 86 (20.19%) CRM
3 79 (18.54%) Project Delivery
4 78 (18.31%) Agile
4 78 (18.31%) Problem-Solving
5 64 (15.02%) Analytics
6 51 (11.97%) Business Intelligence
7 50 (11.74%) Customer Service
8 49 (11.50%) Time Management
9 48 (11.27%) Project Management
10 43 (10.09%) Cybersecurity
11 41 (9.62%) Mentoring
12 39 (9.15%) Software Licensing
13 36 (8.45%) Roadmaps
14 35 (8.22%) Customer Requirements
15 34 (7.98%) Decision-Making
16 32 (7.51%) Artificial Intelligence
17 31 (7.28%) DevOps
18 30 (7.04%) Business Development
18 30 (7.04%) Thought Leadership
Programming Languages
1 35 (8.22%) JavaScript
2 31 (7.28%) SQL
3 23 (5.40%) Python
4 20 (4.69%) C#
5 14 (3.29%) C
5 14 (3.29%) R
6 9 (2.11%) C++
7 3 (0.70%) Go
7 3 (0.70%) PHP
7 3 (0.70%) Ruby
8 2 (0.47%) Apex Code
8 2 (0.47%) Java
8 2 (0.47%) PowerShell
Qualifications
1 100 (23.47%) Degree
2 59 (13.85%) Security Cleared
3 35 (8.22%) CCNP
3 35 (8.22%) Cisco Certification
4 33 (7.75%) CCNA
4 33 (7.75%) SC Cleared
5 16 (3.76%) CISA
5 16 (3.76%) CISM
6 15 (3.52%) CRISC
6 15 (3.52%) Microsoft Certification
7 12 (2.82%) Azure Certification
8 9 (2.11%) Computer Science Degree
9 7 (1.64%) Master's Degree
10 5 (1.17%) PhD
11 4 (0.94%) DBS Check
11 4 (0.94%) PRINCE2 Practitioner
11 4 (0.94%) Six Sigma Green Belt
12 3 (0.70%) DV Cleared
13 2 (0.47%) BPSS Clearance
13 2 (0.47%) HND
Quality Assurance & Compliance
1 22 (5.16%) ISO/IEC 27001
2 17 (3.99%) GRC
2 17 (3.99%) QA
3 16 (3.76%) GDPR
4 7 (1.64%) SLA
5 6 (1.41%) Cyber Essentials
6 5 (1.17%) ISO 9001
7 4 (0.94%) Cyber Essentials PLUS
8 3 (0.70%) Data Quality
8 3 (0.70%) PMO
8 3 (0.70%) SOC 2
9 2 (0.47%) Actionable Recommendations
10 1 (0.23%) Accessibility
10 1 (0.23%) NCSC
System Software
1 10 (2.35%) Active Directory
2 3 (0.70%) Docker
3 2 (0.47%) VMware Infrastructure
4 1 (0.23%) Hyper-V
Systems Management
1 18 (4.23%) Stealthwatch
2 15 (3.52%) CASB
3 7 (1.64%) HP UCMDB
4 3 (0.70%) Active Directory Federation Services
4 3 (0.70%) Terraform
5 2 (0.47%) Kubernetes
6 1 (0.23%) Ansible
6 1 (0.23%) Computer Emergency Response Teams
6 1 (0.23%) Oracle Identity Management
Vendors
1 156 (36.62%) Microsoft
2 41 (9.62%) Adobe
2 41 (9.62%) Apple
3 35 (8.22%) Cisco
4 33 (7.75%) Meraki
5 32 (7.51%) SAP
6 17 (3.99%) Salesforce
7 15 (3.52%) ServiceNow
8 12 (2.82%) IBM
9 8 (1.88%) Databricks
10 7 (1.64%) BMC
10 7 (1.64%) HP
10 7 (1.64%) Remedy
11 6 (1.41%) Oracle
12 5 (1.17%) Google
13 4 (0.94%) Computacenter
13 4 (0.94%) Ericsson
13 4 (0.94%) Sitecore
14 3 (0.70%) ANSYS
14 3 (0.70%) Dell