join an established team and is highly motivated to create new opportunities, build strategic relationships, secure new clients and make a difference to our customer engagement. Job Role: Creating specific development plans for existing and new clients to create new opportunities, including contact strategies for predictable business development. Building … new clients and maintain an understanding of their business and networks. Establishing a strong portfolio of well qualified business opportunities, demonstrating an understanding of customer buying criteria and process. Acting as the client’s trusted advisor and point of contact to help with the creation of business enhancing IT … demonstrate the financial benefits to the client. Maintaining relationships with strategic partners and vendors to leverage opportunities. As a client champion, support the effective engagement of colleagues in accordance with aspiration to improve customer experience. Encourage changes and development of new and existing products and solutions. Proactively support more »
in-store support, planning and re-prioritising their demands to provide greater levels of support when required Influencing upwards to ensure central planning remains customer centric ensuring that decisions made positively impact the business Engaging with Store Managers to discuss best practice & proactively plan for longer term success Effectively … has experience working within fashion management. The ideal candidate will have an interest in latest trends and fashion. A real people person and enjoy customer engagement. Area Visual Merchandiser Benefits: Progression and development Multi site exposure Company pension Up to 50% discount Uniform allowance Please apply with your most more »
Worksmart Limited A Davies Solution - Leading supplier of RegTech to the Financial Services Industry
as small end-to-end client solutions. Collaborate with the wider team design and delivery high quality technical solutions, training and timely support throughout customer engagement. Author high-quality technical documentation that supports downstream activities, ensuring clear and comprehensive guidance. Identify and escalate potential project risks and issues early … must, experience of SSRS Reporting beneficial. Ability to maintain a high level of professionalism and organisational skills, ensuring reliability and trust is demonstrated throughout customer journeys. Previous experience working to tight deadlines; a history of high performance advantageous Skilled in building, maintaining and improving enduring client relationships . Excellent more »
unique business challenges. Role & Responsibilities: Guide customers throughout their entire sales journey, from initial inquiry to aftercare service. Utilise extensive product knowledge to address customer needs and recommend appropriate solutions. Interpret technical CAD drawings to help customers understand product specifications and requirements. Collaborate with internal teams to enhance product … pre-sales technical assistance, product education, and ongoing after-sales support as required. Collaborate closely with sales team members and technical experts to optimise customer engagement. Assist in the design of custom-made products, ensuring alignment with customer specifications. Full details of the role can be provided upon more »
Salford, Greater Manchester, North West, United Kingdom
HMRC
projects that challenge conventions? Would you thrive in a dynamic environment where you can leverage your expertise in data analysis, project management, and stakeholder engagement to shape compliance strategies? If so, continue reading to find out more about this fantastic opportunity to join HMRC. HMRC's Risk and Intelligence … our internal customers across HMRC. In 23-24, COIR delivered over 700,000 cases to facilitate HMRCs compliance interventions and enable our stakeholders in Customer Compliance to achieve over £4bn in yield. Insight & Exploitation (I&E) are responsible for enabling optimal compliance outcomes for HMRC through expert data-insight … the delivery of the COIR Business Plan. You will be responsible for building effective relationships with senior stakeholders within RIS and across the wider Customer Compliance Group community. To achieve this, you will need to inform, influence, persuade and negotiate with a range of stakeholders. An ability to translate more »
projects that challenge conventions? Would you thrive in a dynamic environment where you can leverage your expertise in data analysis, project management, and stakeholder engagement to shape compliance strategies? If so, continue reading to find out more about this fantastic opportunity to join HMRC. HMRC's Risk and Intelligence … our internal customers across HMRC. In 23-24, COIR delivered over 700,000 cases to facilitate HMRCs compliance interventions and enable our stakeholders in Customer Compliance to achieve over £4bn in yield. Insight & Exploitation (I&E) are responsible for enabling optimal compliance outcomes for HMRC through expert data-insight … the delivery of the COIR Business Plan. You will be responsible for building effective relationships with senior stakeholders within RIS and across the wider Customer Compliance Group community. To achieve this, you will need to inform, influence, persuade and negotiate with a range of stakeholders. An ability to translate more »
this field. On a daily basis, you will be working closely with the sales team to deliver Proof of Concepts and assist with live customer projects for a machine learning platform. Location: Central London– 3 days in office/2 days remote Salary: £30,000 - £32,000 + healthcare … included on your CV). Can speak fluently in English AND either: Spanish, French or Italian Basic scripting knowledge in Python or Bash Excellent customer-facing skills A motivated self-starter with a problem-solving attitude Strong aptitude for picking up technologies Ability to work with autonomy and as … Product Specialist - Graduate Level You will be the main point of contact and liaise with clients, internal teams (predominantly the tech team) Manage live customer projects from planning to final review Provide customer training to new and existing customers Deliver workflow advice to customers using the product Identify more »
Senior Strategist CX/Strategy Director Customerengagement - £65 to £80k annual bonus London office 3 days A lovely team with strong and inspiring leadership plus a fabulous range of high profile accounts. They are looking for a Senior CRM Strategist or Strategy Director to with experience in … CustomerEngagement/CX to join the team. An opportunity to work on some amazing blue chip clients on varied and sometimes complex customerengagement strategies and projects. This role is not just about planning BAU email campaigns but more about maximising the whole customer lifecycle journey for your accounts. If you have strong experience in customer lifecycle strategy development and CRM campaign and content strategy this role could be great for you. You should have an interest in data and martech too. The role typically required 3 days in the London office more »
Role Summary and Objectives: Increase brand visibility, awareness, and affinity among target audiences, driving customerengagement and loyalty through compelling social media content and interactions. Drive incremental penetration and profitability through incremental income through targeted social media campaigns, travel related content hacks, and supplier partnerships. Rebuild brand reputation … a trusted provider of travel essentials, showcasing product features, benefits, and unique selling points. Key Responsibilities: Develop a robust strategy in line with the customer plan to deliver supplier content that is represented under the WHSmith brand, generating incremental income p.a. Develop and execute a comprehensive social media marketing … strategy to drive brand awareness, engagement, and customer acquisition for the UK and Global WHSmith retail brand specialising in travel essentials. Serve as the primary touchpoint to reposition our brand in owned media as a Global Travel Retailer Collaborate closely with internal stakeholders, including marketing, trading, retail media more »
process and improve valuable data needed for decision making. Our digital transformation solutions improve efficiency, cash flow and user experience. We serve a growing customer base across Europe. Find out why companies of all sizes choose XBP Europe as their digital transformation partner. Visit our website at www.xbpeurope.com Embark … costs & utilization · Support the team in delivering valuable solutions and services, in line with agreed business and future proof strategies · Lead on business and customer product review, ensuring improvements and customer retention · Support customer and business Integration and system test phases, to ensure contractual completions and ongoing … customer satisfaction. · Create and utilise management information to required business standard, to improve overall tech delivery campaign performance, better preparation for new customers and facilitate customer retention · Where appropriate work with technology specialists to achieve successful service delivery, however where issues arise, provide agreed and business effective timely more »
the next era of financial solutions. Responsibilities of Head Digital Collections & Recoveries Establish a robust digital collections strategy, leveraging cutting-edge technologies for streamlined customer interactions and efficient recovery processes. Design a customer-centric digital debt collection approach, ensuring personalised interactions. When digital engagement falls short, lead … and segmentation strategies, optimising success rates for digital and human-assisted collections efforts. Implement test and control strategies for real-time adjustments, considering changing customer behaviours and economic conditions. Collaborate with cross-functional teams to integrate digital collections initiatives seamlessly, balancing in-house capabilities with external partnerships, debt collection … collection processes, regulations, compliance standards, and experience with various collections outsourcing models. You have a visionary mindset, capable of adapting strategies in response to customerengagement challenges. Your familiarity with debt sale and recovery strategies, including litigation, write-offs, and settlements is essential. You have an excellent understanding more »
HybridSalary: Up to 75k + bonusOverview:Work alongside an experienced and established sales team to present to clients how Dynamics 365 solutions, specifically D365 CustomerEngagement and Power Platform, are capable of transforming businesses. The role requires regular communication with the further team to successfully bring on board more »
The Digital Marketing Executive plays a pivotal role in planning and executing digital marketing campaigns to drive sales, brand awareness, customerengagement, and lead generation. They are responsible for managing various digital channels with a particular focus on Email Marketing, CRM Management and SMS Marketing, analysing data to … in the right way. E - Entrepreneurship We focus on what matters with a sense of urgency, we quickly adapt and constantly innovate to meet customer needs. A - Accountability We take ownership and are responsible for our actions and decisions. M - Meritocracy We set challenging but realistic targets and deliver … driven campaigns that engage our audience and boost brand visibility through the power of mobile messaging. Segmentation and Targeting: Segment the database based on customer demographics, behaviour, and preferences to deliver personalised and relevant content. A/B Testing: Conduct A/B tests to optimise elements, such as more »
driving marketing initiatives and maximizing the potential of the Salesforce Platform. Your expertise will be instrumental in implementing innovative strategies, optimizing products, and enhancing customer engagement. This role will involve: Lead the implementation and configuration of Salesforce Cloud Solutions Collaborate with cross-functional teams to implement Salesforce Products Provide more »
Elevate your career with our client a leader in secure EMV payment and mobile acceptance solutions. They are seeking a Customer Service Technical Specialist to join their dynamic team, ensuring that their cutting-edge technology solutions are functioning optimally for clients and integrator partners. In this pivotal role, the … possess a proven track record in the payment, retail, or hospitality industry, with a focus on EMV, PCI, and Security. This role demands a customer-centric approach, paired with the ability to communicate complex technical concepts to developers and non-technical stakeholders alike. Responsibilities include acting as the primary … the ability to work under pressure and coordinate complex problem-solving efforts. Familiarity with the ITIL framework is advantageous. Key skills include strong proactive customer service, excellent communication, the ability to work with diverse teams and customers, and a knack for innovative thinking to improve processes. Knowledge of backend more »
opportunity awaits a candidate with robust product expertise to become an integral part of our expanding product team, contributing significantly to enhancing the overall customer experience. THE COMPANY: We are currently working with a mobile tech company who are looking to expand their product team, to leverage data and … insight, and understand how to really improve their products to enhance customer experience. THE ROLE: As a Senior Product Analyst, you will be delving into user behavior across the web and app by: Liaising with stakeholders across the business. Deep diving into data to understand customerengagementmore »
various CRM tools available.The following are some more points regarding this exciting new position:· Develop strategy using digital marketing technology with aim to increase customerengagement and conversion.Advise on optimization strategies used to increase the effectiveness of marketing· In-depth experience of integration of components to deliver digital more »
the Role: Lead initiatives in lead generation and business development marketing. Develop and implement robust digital marketing strategies to enhance brand visibility and facilitate customer engagement. Utilise performance metrics to demonstrate successful outcomes and provide qualitative insights into strategy effectiveness. Collaborate closely with the commercial team and company founders more »
D365 Functional Lead – Power Platform/Pages – Birmingham D365 Functional Lead will provide Dynamics 365 CE expertise as part of large customer engagements. They should be experienced in leading an engagement from estimation stage all the way through to the handover to Support whilst working alongside other practices … and third-party organisations. They will be able to guide a team of people to achieve an end product as detailed in customer requirements. They will play a vital role in balancing risk, commercial-focus and customer expectations by working closely with the Project Manager. As part of … the role of leading on engagement they will also help develop other team members through on-the-project coaching. Key duties and responsibilities Play a lead role in solution delivery. Dependent on the size of the project you will be expected to lead a team of functional (and technical more »
technologies, SQL etc The Professional Services Manager will be involved in: • Managing day to day assignments of your team to ensure both employee and customer satisfaction – this requires the ability to balance multiple tradeoffs • Develop and execute a hiring and training plan based on sales forecasts to ensure you … have the proper mix and quantity of people and skills to support the projected customer engagements in your region • Develop and manage budgets for your region to ensure meeting profitability targets set for your consulting business • Provide the mentoring and career planning support for all of your team members more »
teams and managing stakeholder relationships across various levels. Analytical and Problem-Solving Skills: Proficient in using data to drive decisions and solve complex problems. Customer Focus: Dedicated to understanding and addressing user needs and improving customer engagement. Benefits: Competitive salary and comprehensive benefits package. Opportunities for professional and … personal development. Access to cutting-edge technology and tools. A collaborative, supportive work environment. Engagement in projects with real-world impact. more »
has celebrated over 26 years in the Technology industry and continues to be trusted by global brands to deliver IT solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We re also an award-winning employer reflecting … AWS Partnership available. You will be working for the AWS Practice which consists of some of the best Architects, DevOps Engineers and Consultants. The customer engagements are varied and the exposure to cutting-edge technologies is always present. You will work in a mixture of teams to deliver solutions more »
Harlow, Essex, United Kingdom Hybrid / WFH Options
Confidential
The ideal candidate will be responsible for developing and implementing our e-commerce marketing strategies to drive online sales, increase brand awareness, and improve customer engagement. In the early phases, the role will require the migration of the current website onto the Shopify platform ensuring a smooth transition of … programs, with a goal of driving traffic and conversions on the Shopify platform. Collaborate with external development teams to drive product features, benefits, and customer needs, and incorporate these insights into marketing strategies and campaigns. Manage the Shopify platform, including product listings, pricing, promotions, website design, and user experience … optimisation to maximise sales and customer satisfaction. Conduct market research and competitive analysis related to product offerings, pricing strategies, and customer preferences to identify opportunities and inform product development and marketing strategies. Analyse key metrics and KPIs related to Shopify performance, customer behaviour, and product performance to more »
Warwick, Warwickshire, West Midlands, United Kingdom Hybrid / WFH Options
Retaind Limited
understanding of the local market dynamics, consumer behaviour, and cultural nuances. The successful candidate will collaborate with cross-functional teams to drive brand awareness, customerengagement, and commercial growth in Sweden. Key Responsibilities Translate and localise all aspects of the company website to Swedish language, including product descriptions more »
both current and future customers, you will ensure that your employer is represented in the best possible light, creating a pipeline of high-quality customer engagements. This role is perfect for individuals with experience in lead generation, sales, business development, or client engagement from any industry. While experience more »