Senior DesktopSupport Specialist page is loaded Senior DesktopSupport Specialistremote type: On-sitelocations: London, UKtime type: Full timeposted on: Posted 5 Days Agojob requisition id: R66 Role Overview: Senior DesktopSupport Specialist (London, UK - Onsite) If you're an experienced DesktopSupport specialist seeking a role where your technical expertise and … outstanding customer service skills can make a real impact, this opportunity could be for you! The Senior DesktopSupport Specialist will act as an escalation point for the DesktopSupport team members and must possess an advanced technical background to resolve all in-scope support services, including break-fix, deskside support, telecom support, new system installation and VIP support. The Senior DesktopSupport Specialist will be assigned a daily senior shift which they will be responsible for monitoring the ticket queue with the Service Desk to ensure that there are no SLA breeches and that our support meets or exceeds defined professional quality standards.At Cornerstone Research, you will be More ❯
Onsite DesktopSupport Engineer/2nd Line Technical Support Technician who has good IT troubleshooting and user facing skills is required to provide onsite deskside technical support for a multi award-winning Managed Service Provider based in the City of London. This role will involve working onsite at client premises with travel to clients mainly within … the pass mark and you’ll be invited on to the next stage of the interview process. JOB OVERVIEW We have a fantastic new job opportunity for an Onsite DesktopSupport Engineer/2nd Line Technical Support Technician who has good IT troubleshooting and user facing skills. Working as an Onsite DesktopSupport Engineer/… 2nd Line Technical Support Technician you will work at a dedicated client site throughout the week providing face-to-face technical support. When you are not scheduled to attend site you will work alongside the IT Helpdesk/Service Desk Team providing remote support to customers. This is an exciting opportunity to join an industry-leading company that More ❯
Lead DesktopSupport Engineer £150,000–160,000 + Bonus & package | London | Hybrid Ncounter are supporting a world-leading financial services firm to hire a Lead DesktopSupport Engineer. This is an opportunity to take ownership of a high-performing support function in a fast-paced trading environment, providing guidance to a global team and … ensuring first-class service delivery across business-critical systems. The Role You will lead a small but impactful support team, ensuring operational stability across a large-scale international user base. With direct responsibility for mentoring engineers, refining processes, and driving service improvements, you’ll play a pivotal role in how the business delivers technology to front, middle, and back … office teams. You will act as the key escalation point for complex issues, working closely with development, infrastructure, and trading support groups to resolve problems quickly and effectively. Proactive monitoring, incident management, and continuous improvement will sit at the heart of your role. Key Responsibilities Manage and mentor a team of DesktopSupport Analysts, driving best practice More ❯
Tewkesbury, Gloucestershire, England, United Kingdom
IMT Resourcing Solutions
Role: DesktopSupport Engineer Location: Tewkesbury Salary: Up to £40,000 + Excellent Benefits About the Opportunity We’re representing a well-established UK business that continues to invest heavily in its people and technology. They’re now looking for a DesktopSupport Engineer to join their friendly, close-knit IT team. This is an exciting … You’ll be given the chance to work independently, while still being part of a team that values collaboration and continuous improvement. What You’ll Be Doing Providing IT support across desktops, laptops, mobile devices, and printers Troubleshooting hardware, software, and connectivity issues (Windows OS, Microsoft 365, Active Directory, Group Policy) Supporting networking (LAN/WAN, VPNs, Wi-Fi … tickets and service requests efficiently Supporting non-technical colleagues in a friendly, clear way Travelling to other UK sites when needed What We’re Looking For Experience in a Desktop/IT Support role within a business environment Strong knowledge of Windows, Microsoft 365, Active Directory, and Group Policy Solid grasp of networking fundamentals (LAN/WAN, VPNs More ❯
We are currently looking for a highly customer-focused and enthusiastic DesktopSupport Engineer, with a genuine interest in solving IT issues, to support our client. The employee will need to work from the office in Basildon. This is a full-time, position working a 37.5-hour week Monday Friday. The ideal candidate will be required to … SC Security Clearance. The successful candidate should be technically competent, have good communication skills, be ready to learn, & thrive in a fast-paced regulated environment. The successful candidate will support desktops and connected devices in office areas, as well as support various pieces of infrastructure including network printers, & network hardware & server hardware in a Hands & Eyes manner. Responsibilities … Working on behalf of DXC Technology. Providing a wide range of Deskside support to end users in office environments Work to resolve issues accurately and efficiently, within set targets and in a professional manner Maintain a dedicated commitment to service quality & customer experience Take ownership of tickets escalated from the service desk & other teams, handling them appropriately Work comfortably More ❯
Maidenhead, Berkshire, United Kingdom Hybrid / WFH Options
N2O Limited
Office is based in Maidenhead, but we also have sites in Bedford, Welwyn Garden City, and Hook. Due to our continuing growth, we are on the lookout for a DesktopSupport Administrator to join our Help Desk team. The Helpdesk team are responsible for the support and maintenance of both software/hardware and all peripherals at … to day queries via phone and email as well as face to face, supporting all Microsoft technologies; you will be able to accurately log technical issues, providing first line support to internal users. Essential Accurately record technical issues from end users and provide first line support escalating where appropriate. Liaising with the DesktopSupport Team Leader … to provide administrative support where necessary. Supporting our users with various Office 365 technologies. Creation of internal Helpdesk Knowledge base article. Install and configure IT equipment and various technologies. Resolve first line incidents and upgrade different types of software and hardware Provide support for all MS products such as Word, Excel, Outlook, Powerpoint. Accurately record, update and document More ❯
St George's University Hospitals NHS Foundation Trust
Job summary We are looking to recruit a band 7, IDT DesktopSupport Manager The role would be part of the Digital Infrastructure and Technical Support Team a team supporting clinical and non-clinical users throughout the trust in their use of all IDT services and where appropriate offering advice and support to the user. Managing … a desktopsupport team (17 staff) and managing and triaging tickets for the team. You will also be required to develop and improve the service delivery function. Main duties of the job The post holder should also be able to work independently and problem solve with a keen eye for detail in a highly pressured environment as well … deal professionally with a variety of teams and departments. They will have a broad range of responsibilities for ensuring that the entire ICT Operations service provision is fit to support the current clinical services being provided by the Trust and that any problems reported by end users are investigated and resolved with the aid of third party suppliers where More ❯
DesktopSupport Officer This is an on-campus 1 st and 2 nd line IT support position which plays a pivotal role within the Information and Digital Services department, providing excellent customer service and technical advice to the Universitys staff, students, partners and visitors. Reporting to the Campus IDS Manager, you will be a member of the … End-User Computing team where you will play a key role in delivering high-quality IT support services. You will help support the department by adhering to ITIL incident, problem and change management processes and be an ambassador for best practise and relationship building across this diverse user base. Solid experience of IT account management, IT troubleshooting, analysing More ❯
a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/on-call assistance to end-users within the organization's desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Key Responsibilities: Provide first- and second-level support for desktops, laptops, printers, and mobile devices. … new employee workstations, including user accounts and permissions. Maintain asset inventory and ensure accurate documentation of IT equipment. Assist with onboarding/offboarding of employees from a technical perspective. Support remote users with VPN, remote desktop, and connectivity issues. Collaborate with other IT teams on escalated issues or project-related tasks. Follow security protocols and assist with antivirus … patching, and data protection policies. Qualifications Required: Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience). 1+ year of experience in a desktopsupport, helpdesk, or IT technician role. Strong knowledge of Windows OS, Office 365, and basic networking concepts. Familiarity with ticketing systems like ServiceNow, Zendesk, or JIRA. Excellent communication and More ❯
date: commencing 10th October 2025 Interview expected to take place in the week following shortlisting: commencing 13th October 2025 The jobholder will be responsible for the provision of IT Support & Implementation Services to all users of the Trust's range of IT Hardware and Software, in line with Trust policies and procedures. As part of a team of DesktopSupport Analysts, the jobholder will manage their workload using the Helpdesk database system, investigating and resolving hardware and software faults within tight KPI and SLA timescales to ensure end user expectations are met. Main duties of the job IT Support serves all of the Trust's 6000+ staff, across the two main sites, Bradford Royal Infirmary & St … Lukes Hospitals, whilst also covering our community hospitals. The Trusts estate consists of approximately 4000 desktop PC's, plus associated wired and wireless devices. The Service Desk deals with approx 50000 calls per year, taking requests mainly by telephone but also by self-service and email. The Service Desk currently solves around 70% of all issues at the first More ❯
AV Desktop/Helpdesk Support Engineer - I am looking for a seriously good technically proficient Guru in the world of AV, supporting integrated AV systems. You will need to have the ability to diagnose system faults remotely and come up with new and ingenius way to fix issues. You will be able to communicate in a professional manner … you have the relevant AV knowledge that encompasses the below please send your CV asap. Crestron control/switching Audio DSP, Audinate Dante QSC Q-SYS Installation, Integration, Commissioning, Support, Service, Maintenance, desktop Lighting, sound, audio VC Poly, MTRs, Teams, Zoom Boardrooms, Meeting rooms, Learning spaces, Auditoria, Corporate AV IT networks, Cisco, Draytek, Microsoft Logitech, Yealink, Neat, Bose … LEGALLY AND SHOW A CLEARLY DEFINED SKILL SET WITHIN THE CV AV A-V A/V AUDIOVISUAL AUDIO-VISUAL AUDIO/VISUAL VIDEOCONFERENCE VC MTR POLY ZOOM TEAMS SUPPORT MAINTENANCE FIX HELPDESK DESKTOP MICROSOFT IPTV SHURE CRESTRON EXTRON CONTROL SWITCHING BERKS BERKSHIRE BUCKS BUCKINGHAMSHIRE BUCKS SURREY LONDON More ❯
A brilliant opportunity to join a growing team! Our client is a well-established Managed Service Provider based in Rochdale, known for delivering high-quality IT support & solutions to a diverse client base. As they continue to grow, they are now looking to appoint an experienced Helpdesk/Desktop Technician to strengthen their internal support function. You … and development, friendly & supportive team culture Role overview: This role is ideal for a 1st/2nd Line Technician with at least 2yrs' experience in an IT helpdesk or support role, you'll be confident troubleshooting a range of technical issues across hardware, software & networking & be comfortable taking ownership of tasks, while supporting others. Key responsibilities: Provide 1st & 2nd … Line tech support to both customers & internal users Troubleshoot & resolve issues related to hardware, software & networking Escalate complex issues where necessary & follow up to resolution Mentor & support junior staff, including apprentices Maintain accurate documentation of tickets, systems & procedures Support continuous improvement of IT systems & processes Experience & skills required: Minimum 2yrs experience in a similar IT supportMore ❯
OL11, Rochdale, Greater Manchester, United Kingdom
Lotus Recruitment
A brilliant opportunity to join a growing team! Our client is a well-established Managed Service Provider based in Rochdale, known for delivering high-quality IT support & solutions to a diverse client base. As they continue to grow, they are now looking to appoint an experienced Helpdesk/Desktop Technician to strengthen their internal support function. You … and development, friendly & supportive team culture Role overview: This role is ideal for a 1st/2nd Line Technician with at least 2yrs' experience in an IT helpdesk or support role, you'll be confident troubleshooting a range of technical issues across hardware, software & networking & be comfortable taking ownership of tasks, while supporting others. Key responsibilities: Provide 1st & 2nd … Line tech support to both customers & internal users Troubleshoot & resolve issues related to hardware, software & networking Escalate complex issues where necessary & follow up to resolution Mentor & support junior staff, including apprentices Maintain accurate documentation of tickets, systems & procedures Support continuous improvement of IT systems & processes Experience & skills required: Minimum 2yrs experience in a similar IT supportMore ❯