Desktop Support Jobs in England

Desktop Support
UK > England

The median Desktop Support salary in England is £32,750 per year, according to job vacancies posted during the 6 months leading to 23 April 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
23 Apr 2025
Same period 2024 Same period 2023
Rank 446 550 517
Rank change year-on-year +104 -33 +178
Permanent jobs requiring a Desktop Support 210 293 487
As % of all permanent jobs advertised in England 0.46% 0.35% 0.52%
As % of the Job Titles category 0.51% 0.37% 0.56%
Number of salaries quoted 183 255 404
10th Percentile £24,500 £25,760 £24,000
25th Percentile £28,500 £28,000 £26,215
Median annual salary (50th Percentile) £32,750 £32,500 £32,000
Median % change year-on-year +0.77% +1.56% -4.48%
75th Percentile £40,250 £42,250 £38,000
90th Percentile £52,000 £53,550 £47,500
UK median annual salary £32,750 £32,500 £32,000
% change year-on-year +0.77% +1.56% -3.03%

All Permanent IT Job Vacancies
England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 40,981 79,751 86,306
% of permanent jobs with a recognized job title 89.87% 94.50% 91.58%
Number of salaries quoted 24,520 59,929 54,454
10th Percentile £30,580 £28,500 £32,655
25th Percentile £42,500 £38,000 £45,000
Median annual salary (50th Percentile) £57,500 £54,000 £60,415
Median % change year-on-year +6.48% -10.62% +0.69%
75th Percentile £76,250 £72,433 £82,500
90th Percentile £97,500 £91,250 £100,000
UK median annual salary £57,500 £53,000 £60,000
% change year-on-year +8.49% -11.67% -

Desktop Support
Job Vacancy Trend in England

Job postings that featured Desktop Support in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Desktop Support in England

Desktop Support
Salary Trend in England

3-month moving average salary quoted in jobs citing Desktop Support in England.

Salary trend for Desktop Support in England

Desktop Support
Salary Histogram in England

Salary distribution for jobs citing Desktop Support in England over the 6 months to 23 April 2025.

Salary histogram for Desktop Support in England

Desktop Support
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Desktop Support within the England region over the 6 months to 23 April 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London +63 78 £45,000 +8.43% 20
North of England +100 53 £29,000 +3.57% 5
South East +104 48 £32,500 +8.33% 5
Yorkshire +106 46 £30,000 -7.69% 2
East of England +49 16 £22,500 -7.18% 1
South West +74 8 £31,000 +5.30% 7
East Midlands +53 8 £32,750 +5.65%
Midlands +50 8 £32,750 +11.02% 8
North West +8 7 £24,500 -9.26% 3
Desktop Support
UK

Desktop Support Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 23 April 2025, Desktop Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Desktop Support in the job title.

1 131 (62.38%) Windows
2 119 (56.67%) Microsoft
3 118 (56.19%) Active Directory
4 112 (53.33%) Microsoft 365
5 83 (39.52%) Social Skills
6 74 (35.24%) Customer Service
7 70 (33.33%) ITIL
8 54 (25.71%) SLA
9 48 (22.86%) Problem-Solving
10 45 (21.43%) Windows 10
10 45 (21.43%) Microsoft Office
11 41 (19.52%) Microsoft Exchange
12 40 (19.05%) Cisco
12 40 (19.05%) Windows Server
13 39 (18.57%) Degree
14 38 (18.10%) Android
15 35 (16.67%) SCCM
16 34 (16.19%) Azure
17 31 (14.76%) Driving Licence
18 30 (14.29%) Microsoft Intune
19 26 (12.38%) Cisco IOS
20 25 (11.90%) DNS
20 25 (11.90%) DHCP
21 23 (10.95%) Entra ID
22 22 (10.48%) Citrix
23 20 (9.52%) ITSM
23 20 (9.52%) Apple
24 19 (9.05%) VLAN
25 18 (8.57%) Incident Management
26 16 (7.62%) Finance

Desktop Support Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 41 (19.52%) Microsoft Exchange
2 10 (4.76%) SharePoint
Applications
1 45 (21.43%) Microsoft Office
2 7 (3.33%) Microsoft Excel
3 4 (1.90%) Chatbot
4 2 (0.95%) Acrobat
4 2 (0.95%) Microsoft PowerPoint
5 1 (0.48%) Adobe Creative Suite
Business Applications
1 5 (2.38%) Remedy ITSM
2 1 (0.48%) Carpe Diem
2 1 (0.48%) Eikon
2 1 (0.48%) Elite 3E
Cloud Services
1 112 (53.33%) Microsoft 365
2 34 (16.19%) Azure
3 23 (10.95%) Entra ID
4 15 (7.14%) Mimecast
5 9 (4.29%) Power Platform
6 7 (3.33%) OneDrive
7 1 (0.48%) AWS
7 1 (0.48%) Cloud Computing
7 1 (0.48%) Google Workspace
7 1 (0.48%) WhatsApp
Communications & Networking
1 26 (12.38%) Cisco IOS
2 25 (11.90%) DHCP
2 25 (11.90%) DNS
3 19 (9.05%) VLAN
4 16 (7.62%) Structured Cabling
5 14 (6.67%) TCP/IP
6 9 (4.29%) PBX
7 8 (3.81%) Wireless
8 7 (3.33%) FTP
8 7 (3.33%) IPv4
8 7 (3.33%) LAN
8 7 (3.33%) SAN
8 7 (3.33%) SMTP
8 7 (3.33%) VPN
8 7 (3.33%) WAN
9 6 (2.86%) Firewall
10 5 (2.38%) Wi-Fi
11 4 (1.90%) NAS
12 2 (0.95%) Ethernet
12 2 (0.95%) Remote Desktop
Development Applications
1 1 (0.48%) JIRA
General
1 83 (39.52%) Social Skills
2 16 (7.62%) Finance
3 13 (6.19%) Banking
3 13 (6.19%) Retail
4 9 (4.29%) Law
5 8 (3.81%) Analytical Skills
6 7 (3.33%) Front Office
6 7 (3.33%) Inclusion and Diversity
6 7 (3.33%) Legal
7 6 (2.86%) Investment Banking
7 6 (2.86%) Organisational Skills
8 5 (2.38%) Electronics
9 3 (1.43%) Advertising
9 3 (1.43%) Games
9 3 (1.43%) Manufacturing
10 2 (0.95%) Public Sector
11 1 (0.48%) Financial Institution
11 1 (0.48%) Influencing Skills
11 1 (0.48%) Presentation Skills
11 1 (0.48%) Telecoms
Miscellaneous
1 31 (14.76%) Driving Licence
2 16 (7.62%) Video Conferencing
3 14 (6.67%) Onboarding
4 6 (2.86%) CCTV
4 6 (2.86%) Management Information System
4 6 (2.86%) Self-Motivation
5 5 (2.38%) Blackberry
5 5 (2.38%) Data Centre
5 5 (2.38%) iPhone
6 3 (1.43%) BYOD
6 3 (1.43%) CMDB
6 3 (1.43%) Fat Client
6 3 (1.43%) Thin Client
7 2 (0.95%) iPad
7 2 (0.95%) Smartphone
8 1 (0.48%) Data Protection Act
8 1 (0.48%) Enterprise Software
8 1 (0.48%) Hedge funds
Operating Systems
1 131 (62.38%) Windows
2 45 (21.43%) Windows 10
3 40 (19.05%) Windows Server
4 38 (18.10%) Android
5 8 (3.81%) Windows Server 2016
6 7 (3.33%) Windows Server 2019
7 6 (2.86%) Mac OS X
8 5 (2.38%) Mac OS
9 3 (1.43%) Apple iOS
10 2 (0.95%) Windows Server 2012
11 1 (0.48%) Linux
11 1 (0.48%) Windows 7
11 1 (0.48%) Windows 8
Processes & Methodologies
1 74 (35.24%) Customer Service
2 70 (33.33%) ITIL
3 48 (22.86%) Problem-Solving
4 20 (9.52%) ITSM
5 18 (8.57%) Incident Management
6 15 (7.14%) Inventory Management
7 13 (6.19%) Time Management
8 10 (4.76%) Mobile Device Management
8 10 (4.76%) Project Delivery
8 10 (4.76%) Project Management
9 9 (4.29%) Client Onboarding
9 9 (4.29%) CRM
9 9 (4.29%) Preventative Maintenance
9 9 (4.29%) Process Improvement
10 8 (3.81%) Change Control
10 8 (3.81%) Kalman Filter
10 8 (3.81%) Line Management
10 8 (3.81%) Service Delivery
11 7 (3.33%) Change Management
11 7 (3.33%) People Management
Programming Languages
1 7 (3.33%) PowerShell
2 4 (1.90%) Python
Qualifications
1 39 (18.57%) Degree
2 12 (5.71%) ITIL Foundation Certificate
3 7 (3.33%) CCNA
3 7 (3.33%) Cisco Certification
3 7 (3.33%) Microsoft Certification
3 7 (3.33%) Network+ Certification
4 4 (1.90%) A+ Certification
4 4 (1.90%) Azure Certification
5 2 (0.95%) Computer Science Degree
5 2 (0.95%) ITIL Certification
5 2 (0.95%) SC Cleared
5 2 (0.95%) Security Cleared
6 1 (0.48%) Dell Certification
6 1 (0.48%) HND
Quality Assurance & Compliance
1 54 (25.71%) SLA
2 3 (1.43%) GDPR
3 1 (0.48%) Cyber Essentials
System Software
1 118 (56.19%) Active Directory
2 7 (3.33%) Hyper-V
2 7 (3.33%) VMware ESXi
3 3 (1.43%) XenApp
4 1 (0.48%) Virtual Desktop
4 1 (0.48%) Virtual Machines
Systems Management
1 35 (16.67%) SCCM
2 30 (14.29%) Microsoft Intune
3 7 (3.33%) WSUS
4 6 (2.86%) AirWatch
5 1 (0.48%) Backup Exec
5 1 (0.48%) Jamf Pro
5 1 (0.48%) Single Sign-On
Vendors
1 119 (56.67%) Microsoft
2 40 (19.05%) Cisco
3 22 (10.48%) Citrix
4 20 (9.52%) Apple
5 14 (6.67%) ServiceNow
6 10 (4.76%) Meraki
7 7 (3.33%) Veeam
8 6 (2.86%) Google
8 6 (2.86%) MobileIron
8 6 (2.86%) Riverbed
8 6 (2.86%) SAP
8 6 (2.86%) Trend Micro
9 5 (2.38%) Remedy
10 4 (1.90%) Adobe
11 3 (1.43%) Polycom
12 2 (0.95%) Mitel
12 2 (0.95%) Okta
12 2 (0.95%) Salesforce
13 1 (0.48%) Bloomberg
13 1 (0.48%) Veritas