Desktop Support Jobs in England

Desktop Support
UK > England

The median Desktop Support salary in England is £32,750 per year, according to job vacancies posted during the 6 months leading to 12 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
12 May 2025
Same period 2024 Same period 2023
Rank 479 570 512
Rank change year-on-year +91 -58 +170
Permanent jobs requiring a Desktop Support 217 276 461
As % of all permanent jobs advertised in England 0.44% 0.32% 0.51%
As % of the Job Titles category 0.49% 0.34% 0.56%
Number of salaries quoted 186 239 386
10th Percentile £25,500 £25,760 £24,500
25th Percentile £28,500 £27,750 £26,250
Median annual salary (50th Percentile) £32,750 £32,500 £32,500
Median % change year-on-year +0.77% - -1.52%
75th Percentile £42,875 £42,250 £38,750
90th Percentile £51,250 £53,350 £50,000
UK median annual salary £32,750 £32,500 £32,500
% change year-on-year +0.77% - -1.52%

All Permanent IT Job Vacancies
England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 44,258 81,164 82,197
% of permanent jobs with a recognized job title 90.65% 94.49% 91.49%
Number of salaries quoted 24,638 60,585 52,246
10th Percentile £30,000 £28,500 £32,500
25th Percentile £41,250 £38,250 £45,000
Median annual salary (50th Percentile) £57,500 £53,500 £60,800
Median % change year-on-year +7.48% -12.01% +1.33%
75th Percentile £75,000 £71,650 £82,500
90th Percentile £97,500 £91,000 £100,000
UK median annual salary £57,000 £52,500 £60,000
% change year-on-year +8.57% -12.50% -

Desktop Support
Job Vacancy Trend in England

Job postings that featured Desktop Support in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Desktop Support in England

Desktop Support
Salary Trend in England

3-month moving average salary quoted in jobs citing Desktop Support in England.

Salary trend for Desktop Support in England

Desktop Support
Salary Histogram in England

Salary distribution for jobs citing Desktop Support in England over the 6 months to 12 May 2025.

Salary histogram for Desktop Support in England

Desktop Support
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Desktop Support within the England region over the 6 months to 12 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London +85 85 £45,000 +8.43% 37
North of England +85 53 £30,000 +7.14% 12
Yorkshire +108 46 £30,000 -7.69% 3
South East +93 42 £31,500 +5.00% 18
South West +81 16 £31,000 +5.30% 10
East of England +41 13 £22,500 -7.18% 9
Midlands +52 9 £32,750 +11.02% 3
East Midlands +33 8 £32,750 +5.65%
North West -13 7 £24,500 -9.26% 8
West Midlands +52 1 £33,000 +22.22% 2
Desktop Support
UK

Desktop Support Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 12 May 2025, Desktop Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Desktop Support in the job title.

1 146 (67.28%) Windows
2 122 (56.22%) Microsoft
3 119 (54.84%) Active Directory
4 115 (53.00%) Microsoft 365
5 82 (37.79%) Social Skills
6 77 (35.48%) ITIL
7 76 (35.02%) Customer Service
8 67 (30.88%) SLA
9 54 (24.88%) Microsoft Office
10 53 (24.42%) Windows 10
11 44 (20.28%) Problem-Solving
12 43 (19.82%) Degree
13 42 (19.35%) Cisco
14 41 (18.89%) Microsoft Exchange
14 41 (18.89%) Windows Server
15 36 (16.59%) Android
16 34 (15.67%) Microsoft Intune
17 33 (15.21%) SCCM
18 31 (14.29%) Entra ID
19 30 (13.82%) Azure
20 27 (12.44%) Driving Licence
21 25 (11.52%) Cisco IOS
22 22 (10.14%) DNS
22 22 (10.14%) DHCP
22 22 (10.14%) Citrix
23 21 (9.68%) ITSM
24 20 (9.22%) Apple
24 20 (9.22%) Structured Cabling
25 17 (7.83%) Incident Management
26 16 (7.37%) VLAN

Desktop Support Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 41 (18.89%) Microsoft Exchange
2 10 (4.61%) SharePoint
Applications
1 54 (24.88%) Microsoft Office
2 9 (4.15%) Microsoft Excel
3 4 (1.84%) Chatbot
3 4 (1.84%) Microsoft PowerPoint
4 2 (0.92%) Acrobat
5 1 (0.46%) Adobe Creative Suite
Business Applications
1 6 (2.76%) Remedy ITSM
2 1 (0.46%) Carpe Diem
2 1 (0.46%) Eikon
2 1 (0.46%) Elite 3E
Cloud Services
1 115 (53.00%) Microsoft 365
2 31 (14.29%) Entra ID
3 30 (13.82%) Azure
4 11 (5.07%) Mimecast
5 9 (4.15%) OneDrive
6 5 (2.30%) Power Platform
7 1 (0.46%) AWS
7 1 (0.46%) Cloud Computing
7 1 (0.46%) Google Workspace
7 1 (0.46%) WhatsApp
Communications & Networking
1 25 (11.52%) Cisco IOS
2 22 (10.14%) DHCP
2 22 (10.14%) DNS
3 20 (9.22%) Structured Cabling
4 16 (7.37%) VLAN
5 14 (6.45%) TCP/IP
6 8 (3.69%) LAN
6 8 (3.69%) PBX
6 8 (3.69%) WAN
7 7 (3.23%) Firewall
7 7 (3.23%) VPN
7 7 (3.23%) Wireless
8 6 (2.76%) Wi-Fi
9 4 (1.84%) FTP
9 4 (1.84%) IPv4
9 4 (1.84%) NAS
9 4 (1.84%) Remote Desktop
9 4 (1.84%) SAN
9 4 (1.84%) SMTP
10 2 (0.92%) Ethernet
Development Applications
1 1 (0.46%) JIRA
General
1 82 (37.79%) Social Skills
2 15 (6.91%) Finance
3 13 (5.99%) Banking
3 13 (5.99%) Retail
4 10 (4.61%) Law
5 8 (3.69%) Analytical Skills
6 7 (3.23%) Back Office
6 7 (3.23%) Front Office
6 7 (3.23%) Inclusion and Diversity
6 7 (3.23%) Legal
7 6 (2.76%) Investment Banking
8 5 (2.30%) Electronics
9 3 (1.38%) Advertising
9 3 (1.38%) Games
9 3 (1.38%) Manufacturing
10 2 (0.92%) Organisational Skills
10 2 (0.92%) Public Sector
10 2 (0.92%) Telecoms
11 1 (0.46%) Financial Institution
11 1 (0.46%) Presentation Skills
Miscellaneous
1 27 (12.44%) Driving Licence
2 16 (7.37%) Video Conferencing
3 11 (5.07%) Onboarding
4 7 (3.23%) Management Information System
5 6 (2.76%) CCTV
5 6 (2.76%) Self-Motivation
6 5 (2.30%) Blackberry
6 5 (2.30%) Data Centre
6 5 (2.30%) iPhone
7 3 (1.38%) Fat Client
7 3 (1.38%) Thin Client
8 2 (0.92%) CMDB
8 2 (0.92%) Handset
8 2 (0.92%) iPad
8 2 (0.92%) Smartphone
9 1 (0.46%) Data Protection Act
9 1 (0.46%) Enterprise Software
9 1 (0.46%) Hedge funds
Operating Systems
1 146 (67.28%) Windows
2 53 (24.42%) Windows 10
3 41 (18.89%) Windows Server
4 36 (16.59%) Android
5 8 (3.69%) Windows Server 2016
6 7 (3.23%) Windows Server 2019
7 6 (2.76%) Mac OS X
8 5 (2.30%) Apple iOS
9 4 (1.84%) Mac OS
10 2 (0.92%) Windows Server 2012
11 1 (0.46%) Linux
11 1 (0.46%) Windows 7
11 1 (0.46%) Windows 8
Processes & Methodologies
1 77 (35.48%) ITIL
2 76 (35.02%) Customer Service
3 44 (20.28%) Problem-Solving
4 21 (9.68%) ITSM
5 17 (7.83%) Incident Management
6 15 (6.91%) Inventory Management
7 12 (5.53%) Continuous Improvement
7 12 (5.53%) People Management
7 12 (5.53%) Time Management
8 11 (5.07%) Ticket Management
9 10 (4.61%) Customer Experience
9 10 (4.61%) Cybersecurity
9 10 (4.61%) Mobile Device Management
9 10 (4.61%) Software Deployment
10 9 (4.15%) Patch Management
11 8 (3.69%) Change Management
11 8 (3.69%) Kalman Filter
11 8 (3.69%) Preventative Maintenance
12 7 (3.23%) Customer Acquisition
12 7 (3.23%) Problem Management
Programming Languages
1 4 (1.84%) PowerShell
2 1 (0.46%) Python
Qualifications
1 43 (19.82%) Degree
2 11 (5.07%) ITIL Foundation Certificate
3 9 (4.15%) SC Cleared
3 9 (4.15%) Security Cleared
4 7 (3.23%) CTC Cleared
5 4 (1.84%) A+ Certification
5 4 (1.84%) CCNA
5 4 (1.84%) Cisco Certification
5 4 (1.84%) Microsoft Certification
5 4 (1.84%) Network+ Certification
6 2 (0.92%) Computer Science Degree
6 2 (0.92%) ITIL Certification
7 1 (0.46%) Dell Certification
7 1 (0.46%) HND
Quality Assurance & Compliance
1 67 (30.88%) SLA
2 3 (1.38%) GDPR
3 1 (0.46%) Cyber Essentials
System Software
1 119 (54.84%) Active Directory
2 4 (1.84%) Hyper-V
2 4 (1.84%) VMware ESXi
3 3 (1.38%) XenApp
4 2 (0.92%) Virtual Desktop
5 1 (0.46%) BitLocker
5 1 (0.46%) Firmware
5 1 (0.46%) Virtual Machines
Systems Management
1 34 (15.67%) Microsoft Intune
2 33 (15.21%) SCCM
3 5 (2.30%) AirWatch
4 4 (1.84%) WSUS
5 1 (0.46%) Backup Exec
5 1 (0.46%) Jamf Pro
5 1 (0.46%) Single Sign-On
Vendors
1 122 (56.22%) Microsoft
2 42 (19.35%) Cisco
3 22 (10.14%) Citrix
4 20 (9.22%) Apple
5 14 (6.45%) ServiceNow
6 7 (3.23%) MobileIron
7 6 (2.76%) Google
7 6 (2.76%) Meraki
7 6 (2.76%) Remedy
7 6 (2.76%) Riverbed
7 6 (2.76%) SAP
7 6 (2.76%) Trend Micro
8 4 (1.84%) Adobe
8 4 (1.84%) Veeam
9 3 (1.38%) Polycom
10 2 (0.92%) HP
10 2 (0.92%) Mitel
10 2 (0.92%) Okta
10 2 (0.92%) Qualys
10 2 (0.92%) Salesforce