Facilities HelpdeskManager- Manchester- 36k- Permanent Position My client, an established Facilities and Maintenance company are currently recruiting for an experienced Facilities HelpdeskManager to join a fantastic Facilities and Maintenance company based in Central Manager As the Facilities HelpdeskManager, you will oversee a team of Helpdesk operatives, ensuring the efficient … Managing the Helpdesk Operatives to ensure that all jobs are being managed efficiently and correctly Ensure all jobs are scheduled and updated before close of business. Managing and supporting HelpDesk supervisor Ensure HelpDesk Management and Supervision is always available. Managing Annual Leave and Sickness to ensure the Helpdesk is always covered sufficiently Liasing with … HR to manage Disciplinaries, Promotions and Appraisals for Helpdesk staff Schedule Weekly and monthly Meetings with HelpDesk Staff to discuss clients progress and issues. Work with Managing Director and Operations Manager to assess candidate CV's and interview potential new members of the helpdesk team Work closely with the Operations Manager to train More ❯
HelpdeskManager Permanent Position ?? Location: Office-Based in Oxfordshire | Salary: £42,000 per annum ?? Industry: Maintenance Services ?? Full-Time | Monday - Friday Are you an experienced HelpdeskManager with a passion for leading teams and streamlining operations? Were recruiting on behalf of a reputable and growing maintenance company, seeking a proactive and organised HelpdeskManager to join their team on a permanent, full-time basis. About the Role: As the HelpdeskManager, you will oversee the day-to-day operations of the helpdesk team, ensuring efficient job logging, scheduling, and client communications. You'll play a crucial role in managing service delivery across planned and reactive maintenance contracts, acting as the More ❯
IT Infrastructure and HelpdeskManager An exciting opportunity has arisen for a team player to join the Bank during a period of significant growth. We are looking for an experienced IT Infrastructure and HelpdeskManager to work within the IT Helpdesk team in Northwich. The Access Bank UK Ltd has a strong presence across Africa, Europe … UK Ltd? At The Access Bank UK we are committed to helping our employees reach their full potential through providing continuous learning opportunities and the tools and training to help them grow. We encourage a sense of individual ownership whilst fostering team spirit and are firmly committed to the diversity of our workforce. We are proud to have achieved More ❯
Aylesbury, Buckinghamshire, South East, United Kingdom
CBW Staffing Solutions Ltd
HelpdeskManager Permanent Position ?? Location: Office-Based in Oxfordshire | Salary: £42,000 per annum ?? Industry: Maintenance Services ?? Full-Time | Monday - Friday Are you an experienced HelpdeskManager with a passion for leading teams and streamlining operations? Were recruiting on behalf of a reputable and growing maintenance company, seeking a proactive and organised HelpdeskManager to join their team on a permanent, full-time basis. About the Role: As the HelpdeskManager, you will oversee the day-to-day operations of the helpdesk team, ensuring efficient job logging, scheduling, and client communications. You'll play a crucial role in managing service delivery across planned and reactive maintenance contracts, acting as the More ❯
Marble Talent group is actively seeking a HelpdeskManager to join a client of ours based in Hampshire on a permanent basis. The HelpdeskManager is a hands-on operational leadership position responsible for the day-to-day management, performance oversight, and continuous improvement of the Helpdesk function. This role ensures accurate and efficient engineer scheduling … call allocation, and client communication with strong commercial awareness. Sitting at the core of Maintenance delivery, the HelpdeskManager ensures Helpdesk workflows align with contractual obligations, service-level agreements (SLAs), and financial expectations. They collaborate closely with Engineering, PPM, Remedials, and Estimations teams to drive smooth operations and maintain client satisfaction. This execution-led role focuses on operational … control, internal communication, team leadership, and margin protection. The HelpdeskManager contributes to business planning and forms a key part of the Maintenance Senior Leadership Team. Key Responsibilities Team Leadership & People Management Lead, motivate, and develop a team of 3 Helpdesk Administrators Promote accountability through 1:1s, coaching, and structured performance management Foster a high-performance team culture More ❯