Help Desk Manager Jobs in England

Help Desk Manager
UK > England

The median Help Desk Manager salary in England is £40,000 per year, according to job vacancies posted during the 6 months leading to 20 June 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
20 Jun 2024
Same period 2023 Same period 2022
Rank 806 886 1170
Rank change year-on-year +80 +284 -267
Permanent jobs requiring a Help Desk Manager 57 8 16
As % of all permanent jobs advertised in England 0.060% 0.010% 0.011%
As % of the Job Titles category 0.063% 0.011% 0.012%
Number of salaries quoted 48 8 15
10th Percentile £25,000 £46,250 £28,500
25th Percentile £28,000 - £32,375
Median annual salary (50th Percentile) £40,000 £50,000 £41,000
Median % change year-on-year -20.00% +21.95% +36.67%
75th Percentile £54,063 £59,375 £47,500
90th Percentile £56,000 £65,750 £57,300
UK median annual salary £40,000 £50,000 £41,000
% change year-on-year -20.00% +21.95% +36.67%

All Permanent IT Job Vacancies
England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 90,431 74,847 138,483
% of permanent jobs with a recognized job title 94.61% 91.19% 95.86%
Number of salaries quoted 65,915 49,353 75,297
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,500 £45,000 £43,000
Median annual salary (50th Percentile) £52,500 £60,713 £60,000
Median % change year-on-year -13.53% +1.19% +9.09%
75th Percentile £70,000 £81,250 £80,000
90th Percentile £90,000 £100,000 £97,500
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Help Desk Manager
Job Vacancy Trend in England

Job postings that featured Help Desk Manager in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Help Desk Manager in England

Help Desk Manager
Salary Trend in England

3-month moving average salary quoted in jobs citing Help Desk Manager in England.

Salary trend for Help Desk Manager in England

Help Desk Manager
Salary Histogram in England

Salary distribution for jobs citing Help Desk Manager in England over the 6 months to 20 June 2024.

Salary histogram for Help Desk Manager in England

Help Desk Manager
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Manager within the England region over the 6 months to 20 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North of England +26 19 £30,000 -40.00% 2
London - 18 £55,500 - 1
North West -15 12 £25,000 -50.00% 1
South West - 11 £40,000 -
South East - 7 £28,000 -
Yorkshire - 7 £47,500 - 1
East of England -10 1 £50,000 -9.09%
Midlands -39 1 £40,000 -33.33%
East Midlands - 1 £40,000 -
Help Desk Manager
UK

Help Desk Manager Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 20 June 2024, Help Desk Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Help Desk Manager in the job title.

1 20 (35.09%) Customer Service
2 18 (31.58%) Social Skills
3 17 (29.82%) Windows
4 13 (22.81%) SLA
4 13 (22.81%) Firewall
5 12 (21.05%) Windows 10
6 10 (17.54%) CAFM
6 10 (17.54%) Microsoft
6 10 (17.54%) Management Information System
7 8 (14.04%) Microsoft Office
7 8 (14.04%) Windows Server 2012
7 8 (14.04%) Windows Server
8 7 (12.28%) Decision-Making
8 7 (12.28%) WAN
8 7 (12.28%) LAN
9 6 (10.53%) Finance
10 5 (8.77%) Network+ Certification
10 5 (8.77%) Service Delivery
10 5 (8.77%) Mentoring
10 5 (8.77%) Project Management
10 5 (8.77%) Facilities Management
10 5 (8.77%) Problem-Solving
10 5 (8.77%) People Management
11 4 (7.02%) DBS Check
11 4 (7.02%) Preventative Maintenance
11 4 (7.02%) Order Management
11 4 (7.02%) Customer Experience
11 4 (7.02%) Operations Management
11 4 (7.02%) Google
11 4 (7.02%) ITSM

Help Desk Manager Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (3.51%) SharePoint
Applications
1 8 (14.04%) Microsoft Office
2 4 (7.02%) AutoCAD
Cloud Services
1 4 (7.02%) Google Workspace
1 4 (7.02%) Microsoft 365
2 1 (1.75%) Azure
2 1 (1.75%) Entra ID
Communications & Networking
1 13 (22.81%) Firewall
2 7 (12.28%) LAN
2 7 (12.28%) WAN
3 4 (7.02%) TCP/IP
4 3 (5.26%) VPN
5 1 (1.75%) Network Security
5 1 (1.75%) Remote Desktop
5 1 (1.75%) VoIP
Development Applications
1 4 (7.02%) JIRA
General
1 18 (31.58%) Social Skills
2 6 (10.53%) Finance
3 4 (7.02%) Analytical Skills
3 4 (7.02%) Military
4 2 (3.51%) Environmental Health
4 2 (3.51%) Local Government
4 2 (3.51%) Organisational Skills
5 1 (1.75%) Social Housing
Miscellaneous
1 10 (17.54%) Management Information System
2 3 (5.26%) Onboarding
Operating Systems
1 17 (29.82%) Windows
2 12 (21.05%) Windows 10
3 8 (14.04%) Windows Server
3 8 (14.04%) Windows Server 2012
4 3 (5.26%) Linux
4 3 (5.26%) Mac OS
Processes & Methodologies
1 20 (35.09%) Customer Service
2 10 (17.54%) CAFM
3 7 (12.28%) Decision-Making
4 5 (8.77%) Facilities Management
4 5 (8.77%) Mentoring
4 5 (8.77%) People Management
4 5 (8.77%) Problem-Solving
4 5 (8.77%) Project Management
4 5 (8.77%) Service Delivery
5 4 (7.02%) Customer Experience
5 4 (7.02%) Cybersecurity
5 4 (7.02%) Data Cleansing
5 4 (7.02%) ITSM
5 4 (7.02%) Operations Management
5 4 (7.02%) Order Management
5 4 (7.02%) Preventative Maintenance
5 4 (7.02%) Service Management
5 4 (7.02%) Time Management
6 3 (5.26%) Continuous Improvement
6 3 (5.26%) Mobile Device Management
Programming Languages
1 3 (5.26%) Bash
1 3 (5.26%) PowerShell
2 2 (3.51%) SQL
Qualifications
1 5 (8.77%) Network+ Certification
2 4 (7.02%) DBS Check
2 4 (7.02%) HNC
2 4 (7.02%) HND
3 2 (3.51%) Computer Science Degree
3 2 (3.51%) Degree
3 2 (3.51%) PhD
4 1 (1.75%) A+ Certification
4 1 (1.75%) CompTIA Security+
Quality Assurance & Compliance
1 13 (22.81%) SLA
Systems Management
1 1 (1.75%) Autotask
1 1 (1.75%) Microsoft Intune
Vendors
1 10 (17.54%) Microsoft
2 4 (7.02%) Citrix
2 4 (7.02%) Facebook
2 4 (7.02%) Google