IT Service Engineer Role: IT Service Engineer Location: Yorkshire Salary: £30,000 DOE We have an exciting opportunity for an IT Service Engineer to join our Microsoft Silver Partnered clients IT team. Gaining exposure to hardware implementations with site visits and lots of work within the … Cloud providing support to clients. Are you a customer service driven engineer wanting to work with the latest technologies and gain hands-on experience supporting end users? An opportunity has come available with one of my clients looking for an IT Service Engineer to join their growing team … OS, Mac OS ** Office 365 ** Active Directory ** Azure ** Intune ** Hyper V/VMWare ** VoIP Systems Duties & Responsibilities: ** To provide and implement professional, affable ITsupport to clients end users, identifying and resolving IT issues both remotely and in person. ** Visiting clients sites, deploying software and hardware, project more »
ITSupport Engineer Salary: £25,000-£30,000 Location: Manchester My client, a large MSP based in Manchester, are looking for a 1st Line Support Engineer to join their ever-growing team. You will play a critical role in providing technical support and assistance to end … users within the organisation. You will be responsible for diagnosing and resolving technical issues, responding to service requests, and ensuring a smooth and efficient IT environment. Role & Responsibilities: Provide desk-side and remote based end-user support to troubleshoot issues and problems with equipment and/or systems. … computer systems and networks. Assist with user account management and password resets Repairing and replacing equipment as necessary. Escalate complex issues to second-line support when necessary. Administering Microsoft 365. Undertaking ad-hoc projects as instructed by the IT Manager and Management Team. Maintaining and updating technical documentation more »
2nd Line IT Engineer - Lancing - £32,000 - Unbelievable Benefits! Role: IT Helpdesk Engineer Areas: Lancing Salary: £25,000 - £32,000 - Unbelievable Training! I am working on an exciting new opportunity with my client. We are looking for a keen and driven engineer to join the rapidly growing and … world-class team and a scientific approach to building a truly recognisable brand, In Technology Group are fast becoming the UK's most influential IT recruitment company. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy. more »
ITSupport Analyst - Guildford - Permanent - £35,000 - Onsite 5 days per week An exciting new opportunity has become available for an ITSupport Analyst/ITSupport Specialist to come on board working for a leading law firm in Guildford on permanent basis Providing … a professional and consistent level of telephone and desk-side support to the Guildford office, and other offices as required Assisting with providing support to the firm by telephone and remote control as required Ensuring all requests are accurately recorded and responded to within a timely manner Assist … resolution of any issues Configuration, maintenance and troubleshooting of multi-functional devices, printers and secure print/cost recovery system Promoting the use of IT to staff Liaising with Technical Support team and third-party maintenance suppliers Imaging and maintaining laptops Deployment and maintenance of mobile devices Administration more »
The Opportunity: Our client is looking for a First Line Support Analyst who is technically skilled and has high customer service skills. Personality and attitude key to this position, you will be the face of the IT department and being able to work with people is crucial. This … and profitable company that promotes from within and are focused on individual skills development on a team environment. Skills and Experience: Experience within an ITsupport or First Line Support role would be beneficial Knowledge of Windows 11, MAC IOS and Active Directory administration Exposure to Cloud … and an analytical problem-solving approach Role and Responsibilities: Service Desk: On-boarding and off-boarding users Managing networked resources access Provide end-users support onsite or remote Installation/update/troubleshooting of software Look after tickets and communicate updates to end-users Asset Management: Source new and more »
Deskside Support Engineer Location - London (Stephen Street) Also requires travel to High Wycombe site once a week For over 30 years, Ultima has been at the heart of the UKs IT industry. Built on the values of Integrity, Respect, Passion and Autonomy they are the very fabric than … can enjoy life as much as you enjoy working for Ultima and our customers. We have a unique opportunity to join a team of IT professionals working on behalf of Ultima for a Worldwide Media Production company. You’ll be an experienced and accomplished 2nd Line IT Engineer … to be personable with the ability to deliver outstanding customer service to our clients at all times. Duties and Responsibilities: Delivery of high quality support on a range of IT technical incidents and problems to office users (including senior staff) Responding appropriately to, and effectively resolving, user incidents more »
A growing business, based in Leicestershire, is looking for a Senior ITSupport Engineer to ensure the provision of IT across all the company’s sites – 2 in the UK and 1 in the United States. They are working with a leading UK MSP to transform IT … and beyond. The role is available on a hybrid basis - 2 days in the office and 3 at home. The Role As a Senior ITSupport Engineer you’ll be required to analyse business requirements, design platforms/services, deliver specifications, implement those services/platforms and provide … for ensure all internal services and platforms are proactively maintained. Alongside the technical consultancy you provide you’ll work as part of the Internal Support team by aiding and guiding other team members in relation to 1st, 2nd and 3rd line support requests (and take ownership of the more »
ITSupport Technician – Peterborough Type of employment: permanent Salary: £30,000-£40,000 Location: Peterborough (full-time on site) Working hours: Monday to Friday 8:30 am to 5 pm Are you currently working as an ITsupport technician or Service Desk Analyst? Are you passionate … about helping people and offering them support to resolve their IT issues. Would you like to work as part of a small internal IT department where the workload is hugely varied? If so, this may very well be the opportunity for you’ve been waiting to find. … As you will have gathered by now we are currently recruiting for ITsupport technician to join one of our well-established Peterborough based clients. What are we looking for? experience working in an ITsupport role knowledge of operating system software, applications and hardware components more »
City Of Bristol, England, United Kingdom Hybrid / WFH Options
Peaple Talent
Job Title: ITSupport Engineer Location: Bristol (Hybrid) Salary: up to £37,000 Due to ongoing success and growth, there is an exciting opportunity to join a dynamic and customer-focused team in an ITSupport Engineer position. The opportunity is to work for a growing … law firm in Bristol! The Role: Troubleshoot and resolve incidents Provide best practice recommendations Create and update support tickets Maintain internal IT systems using SQL Handle escalated issues from 1st/2nd line Support team via ticketing system & MS Teams alerts. Liaise with other team members on … any support issues and escalate as appropriate to the appropriate colleague. Liaise with key infrastructure suppliers to resolve issues as required The Candidate: The ideal candidate for this role will have relevant experience with the following: An understanding or support experience of Azure, SQL, or Office 365 Be more »
pride ourselves on our technical acumen, our collaborative problem-solving ability, and the warm professionalism of our teams. Mission We are hiring an experienced ITSupport Specialist to help scale and optimize our business processes, work with users globally to improve productivity, and provide in-person service at … our offices by resolving all technical issues. You will be a key member of the ITSupport team and ensure the best possible user experience is being provided in every single interaction. You will provide exceptional customer service in your interactions through tickets, email, and Slack pings. You … analysis, setting the bar for providing capabilities to facilitate exceptional customer interactions through tickets, systems, AV, and other mediums of engagement. Outcomes: ● You will support our core platforms - user support, ticketing, procurement, and provisioning. ● You will take ownership of customer issues escalations as a member of the ITmore »
2nd Line ITSupport Engineer Permanent, Full Time Stevenage (on-site) We are currently recruiting for an ITSupport Engineer (2nd Line) for an established global IT Services organisation. Please note, the successful candidate will be required to complete security clearance for this role. About … The Role The role is to assist the delivery of IT Services to the end client through supply of contracted services, including but limited to the below; ● Incident and request ownership and management ● Second Line support for software and hardware fault resolution ● Installation, moves and addition services in … relation to IT equipment on customer sites ● Contribute to activities of all onsite SCC teams as required ● Software installation and remediation ● Analysis of IT tickets, prioritising accordingly ● Follow local asset management policies and procedures ● Planning and direction of own activities with minimal management supervision. ● Meet or exceed the more »
ITSupport Analyst Conrad Energy are currently recruiting for an experienced 1st line ITSupport Analyst to join their growing team. About Conrad Energy Ltd Our energy solutions directly address the energy trilemma (security, sustainability and affordability), enabling the UK’s transition to a low carbon … new starters and offboarding leavers Maintain an asset registry and manage user device lifecycle Managing incidents and requests through the service management tool Provide support for a wide range of Microsoft applications, software & hardware Maintaining governance standards across all IT service management processes Liaise with the team to more »
ITSUPPORT TECHNICIAN Opportunity for an ITSupport Technician to join an Alfreton based innovative company. Salary up to £34,000 + fantastic benefits including annual bonus scheme, matched 7% pension, medical cash plan, cycle to work scheme and more! Apply online or contact robert.elvey@searchability.com … Occupational health service 7% matched pension Medical Cash Plan Free Parking Cycle to work scheme WHAT WILL YOU BE DOING? Reporting to the UK ITSupport & Operations Team Leader, the ITSupport Technician is the primary contact for UK ITsupport, addressing inquiries, problems … and requests from local and remote employees promptly. Responsibilities include providing email, telephone, and remote support to UK/IE users, conducting on-site visits as needed, and ensuring all issues are logged and resolved. The role involves overseeing local site IT projects, managing device implementations and upgrades more »
Scunthorpe, England, United Kingdom Hybrid / WFH Options
Hays
IT SERVICE DESK SALARY - £25,000 - £30,000 + EXCELLENT BENEFITS + BONUS LOCATION - SCUNTHORPE Your new role A great opportunity for an ITSupport/IT Service Desk candidate to join an incredibly busy IT team who deliver first class IT solutions to … huge number of satisfied customers across the Country. To enhance your career you will be provided with an excellent salary package, training and development support from Day 1. What you'll need to succeed On a day to day basis you will be responsible for answering phones, logging tickets … and providing technical support to customers in a timely manner. You will also work with our 2nd line team to escalate issues where necessary. The Hiring Manager will be looking to shortlist from candidates who can demonstrate the following key skills & experience: A huge passion for IT and more »
Knowledge is power, and data brings knowledge. At Simpson Associates data is in our DNA; and knowing how to leverage it enables us to never miss the mark. Our data and performance management solutions enable us to help organisations understand and resolve some of the most complex and shared … of technology vendor relationships equips us with deeper expertise, enabling us to deliver the best solutions. The Role You will provide first-line technical support to our internal employees and contractors. You will be providing both remote and in-person support with IT equipment and associated software … you’ll be the primary contact for ‘all things’ IT, so excellent stakeholder management experience is required. You will work with modern cloud technologies and systems, and you’ll regularly interact with all members of the Company, including one-on-one time with our Owners and Directors. Career Growth more »
IT HELPDESK/IT SERVICE DESK/1ST LINE/ITSUPPORT/TICKET SYSTEMS/TROUBLESHOOTING IT ENGINEER Location - Scunthorpe Salary - £25,000 - £30,000 ONSITE Your new role An award-winning provider of business IT & software solutions are looking to Recruit an … experienced IT Engineer/1st Line Support You will be responsible for working with the existing 1st Line support team dealing with client requests seeking help in resolving issues i.e., Change requests, troubleshooting etc What you'll need to succeed The Organisation is looking for an enthusiastic … and passionate Engineer who cares about quality. The ideal candidate will possess the following skillset: A huge passion for IT and technology. A proactive approach to support. Experience in a similar role. Knowledge of IT products including Microsoft Windows Server, Core Infrastructure Server Hardware, Active Directory, Windows Desktop more »
Swindon, England, United Kingdom Hybrid / WFH Options
GRIDSERVE
winning Sun-to-Wheel platform: developing, delivering and operating world class customer-focused electric vehicle charging networks powered by solar energy and batteries. We support the success of our networks and the EV transition through driving the uptake and success of electric vehicles with GRIDSERVE Car Leasing. Everything we … platform that grows and improves every day. Get in touch ROLE OVERVIEW Join GRIDSERVE as a Service Desk Team providing 1st and 2nd line ITsupport for all GRIDSERVE users. MAIN RESPONSIBILITIES support tickets in the ITSM tool and assigning them to either yourself or other members … of the team as appropriate and 2nd line support for all GRIDSERVE users on Mac and Windows devices, mobiles, printers, meeting room technology, and various other IT equipment document tickets and create knowledge base articles and user instructions of incidents and problems as necessary to internal teams and more »
Junior/Graduate ITSupport Analyst x 3 - Swindon - New - Training & Progression £25k - £28k + Bonus + Benefits A leading organisation in the Swindon area requires a number of junior/graduate ITSupport Analysts to joins it growing support function. Suitable candidates will more »
Customer/ITSupport Administrator - Liverpool - New Role Up to £28,000 per annum plus bonus plus benefits A leading organisation in the Liverpool area requires a Customer Support Administrator to join and support its growing team. Suitable candidates will have the following skills: Good IT … and face-to-face Able to work with minimal supervision Valid UK driving licence Responsibilities will include: General administration Arranging patient install, collection and support call visits for field technicians Acting as first point of contact for customers seeking technical support Providing telephone support to patients Supporting more »
We are an agile and growing business, and we work hard to create an environment which allows for growth and progression, balanced with the support and flexibility needed to meet the challenge of a high-performance culture. Our leadership teams and founders sit amongst the teams and encourage a … want to join us on the next chapter of our story, you’re in the right place. This is an exciting opportunity for an ITSupport Engineer to join our team, providing exceptional technical assistance to our teams across the Head Office and all stores. With excellent problem … solving abilities, you will be excited by the prospect of ensuring and maintaining the smooth operation of Mint Velvet’s IT infrastructure. Our Values: With Soul. Courage & Resilience. Passion & Drive. Entrepreneurial Spirit. Collaborative. The Role: Diagnosing and resolving technical issues, installing and configuring software and hardware, including operating systems more »
ITSupport Technician – West Yorkshire – £24 – £28K An established client of ours in the Fintech sector are looking for a 1st/2nd Line Support Technician to join their internal IT department, on a permanent basis. Joining a team and reporting to the IT Manager … the successful candidate will respond to Incident and Service Requests from colleagues, act as the first point of contact for IT requests and log/respond to tickets effectively. This is an office-based role in their West Yorkshire office, so applicants must be within a commutable distance of … home. The organisation is undergoing an exciting period of growth in addition to digital transformation, so this is a great opportunity to develop your IT skills further with training alongside the IT team. Skills/Experience required: Knowledge of Windows Server 2016-19 Understanding of Microsoft Exchange, Intune more »
City Of Peterborough, England, United Kingdom Hybrid / WFH Options
CODA Technology Services
I am working on behalf of a prestigious global retail organisation who are currently looking for a Service desk Support Engineer for a permanent appointment, based near Peterborough. Skills required: Windows 7 -11 Office 365 Mobile Support (IoS & Android) Active Directory administration Remote working solutions support (ADSL … to arranging a meeting with them. If you are not interested but you may know someone who could be, we are offering a 'pass it on' £500 referral fee for successful referrals* Thanks for reading. If this sounds interesting to you, please apply, or contact me on steve@codatechnology.net. more »
ITSupport Administrator - £22- 25K – West Yorkshire An established client of ours in the professional services sector are looking for a the IT Administrator to join their internal IT department, on a permanent basis. The successful candidate will provide generalist ITsupport to the … business, and to support the IT Officer with technical related projects. This is an office-based role, so applicants must be within a commutable distance of the area and comfortable working on-site Monday to Friday. The organisation is undergoing an exciting period of growth in addition to … digital transformation, so this is a great opportunity to Develop your IT skills further with the IT team. Role Responsibilities: IT Helpdesk duties - providing support on key IT systems – Windows, Office, DMS Typical IT Helpdesk duties including (non-comprehensive) setting up new contracts in more »
will require an extensive 2nd/3rd line skill set with patching experience and will play a crucial role in maintaining and enhancing our IT infrastructure, ensuring optimal performance and reliability, helping client grow into a first-class operational hub serving the defence and security industry. As 24x7 operations … phased approach to supporting our services and helping us create our 24x7 function. The candidate will join a working day shift moving into weekend support onto a full 24x7 rota; the established rota will run as a 12-hour shift, working 4 days on 4 days off. Role Responsibilities … will be required as we move to round-the-clock operations later in the year. Education And Experience Requirements As the 24/7 Support Engineer you will have: The successful Engineer will need to possess 3 years' experience within ITSupport, ideally covering 2nd line and more »
ITSupport Supervisor - Crawley - Permanent - £40,000 per annum An exciting new opportunity has become available for an ITSupport Supervisor to come on board working for a leading law firm in Crawley on permanent basis. Working closely with the outsourced ITSupport desk … to provide first and second line user ITsupport Supervision of the ITSupport team, allocating resources and coordinating across the team to ensure that the highest level of service is provided Stay in regular contact with users across the firm Responsible for the day to … day supervision of the outsourced ITSupport desk and the internal ITSupport team, focusing on service delivery and excellence Where appropriate, and with guidance from the IT Service Manager, address minor performance issues within the internal ITSupport team in the first more »