Permanent IT Support Analyst Jobs in England

1 to 25 of 41 Permanent IT Support Analyst Jobs in England

IT Support Analyst

City of London, London, United Kingdom
Hybrid / WFH Options
Smart Managed Solutions
We are seeking a talented IT Support Analyst to join our team. This position is responsible for the implementation, maintenance and support of PC-based applications, mobile devices, infrastructure components, and telecommunications, ensuring that local and company-wide systems are consistently delivered and supportable. This individual … access and Intune in a professional busy environment with proven 3-5 years experience in a similar role. Key skills: 2nd/3rd line support Microsoft Office 365 administration Azure, Intune, SharePoint, PowerShell Active Directory administration Microsoft security compliance and defender Windows and Mac Support Incident Management/… Helpdesk ticketing systems Asset Management Laptop and Remote Working Support Desktop role out experience Software Deployment Personal attributes: Thorough, demonstrates attention to detail Able to work on own initiative with minimum supervision Organised and able to identify and prioritise work Supportive and reliable team member Able to work well more »
Employment Type: Permanent, Work From Home
Salary: £40,000
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IT Support Analyst

Colchester, Essex, South East, United Kingdom
Hybrid / WFH Options
ITS Recruitment
IT Service Desk Analyst I have a really exciting opportunity with a company who are looking for an IT Service Desk Analyst. The company are leaders in their field and use cutting edge technologies, which you will support and gain exposure too, making this an excellent … position for any analyst looking to learn new skills. The team prides itself on delivering a first-class service to the global user base, and the IT Service Desk Analyst will support senior stakeholders to ensure the IT systems are running effectively and efficiently. You … will receive two weeks of paid training where you are taught how to support the company's cutting edge technologies, as well as training on soft skills to ensure a white-glove service is delivered. Desirable Skills Windows 7/11 and Office 365 (desirable but not essential) Experience more »
Employment Type: Permanent, Work From Home
Salary: £15 - £18 per hour
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Junior IT Support Analyst

Doncaster, South Yorkshire, Yorkshire, United Kingdom
Saria
turnover approaching £280 million and employs around 1,000 people at 19 sites across the country The Position Applications are invited for a Junior IT Support Analyst). This is a full-time permanent position working 40 hours each week Monday to Friday, reporting to the Group … IT Manager. As a Junior IT Support Analyst, the duties and responsibilities will vary based on the IT Departments requirements but will include: Supporting the IT Team, following direction and duties as designated by the Head of Information & Digital Services & Lead Analysts (Training, Scoping … for users. Administrating user access, create new users and ensure user requirements are met with a consistently high quality of service. Ensuring that each support issue and resolution is adequately documented and tracked from reporting to resolution, including any escalated issues. Handling a mixture of 1st and 2nd line more »
Employment Type: Permanent
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Information Technology Support Analyst

Basingstoke, England, United Kingdom
Once For All
IT Support Analyst Location: Basingstoke Salary: £25,000 - £30,000 Role: The role will provide world class first and second line internal IT support to all on-site and remote staff across the Fortius Group. This will involve the management of on-site and third … party/remote cloud systems to facilitate the support whilst providing excellent customer service and communication. The role is a key part of enabling IT to deliver the strategic objectives for the group. Role Responsibilities: Strive to deliver 100% uptime for our hosted and internal IT services … Provide, first and second line support for company employees across the group Provide Desk side support where required to support end users Overall responsibility for the progression of IT tickets allocated to the individual Management of starter and leaver processes to ensure new recruits are onboarded more »
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Information Technology Support Analyst

Somerset, England, United Kingdom
WeDoData
3rd line IT Support Analyst required for large organisation in Somerset Troubleshooting at 3rd Line Project co-ordinaton Circa £31-33k plus 30 days holiday WeDoData have partnered with with a great further education college in Somerset who are looking for an IT Support Analyst, specifically at 3rd line. This role would be full time, permanent and mainly office based. You'd be joining a team who take the lead in server administration, and the design, project management and the delivery of advanced IT technical support across the college group. … As a 3rd line technician you'll be involved in troubleshooting some of the more advanced IT support issues that have been escalted by the 1st and 2nd line technicians. You'll also be involved in coordinating projects , so some pojects experience (large or small) would be fantastic. more »
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Information Technology Support Analyst

Basingstoke, England, United Kingdom
AG Talent
Are you an IT Support Analyst who lives locally to Basingstoke? Do you want to provide support to a large business across multiple offices? Location: Basingstoke – 5 days a week on-site Salary: £25,000 - £30,000 + Benefits Interview process: 2 stages You’ll be … responsible for: 1st and 2nd line support across multiple offices Provide desk support Managing onboarding and offboarding of staff’s IT systems and improving processes You’ll have: At least 6 months experience as an IT Support Analyst Experience with Microsoft Products including Windows more »
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Information Technology Support Analyst

London Area, United Kingdom
Jameson Legal
An interesting new opportunity has arisen at a leading law firm for an IT support Analyst. This is a 6-month contract based in the London office. Working as part of the IT team, the main purpose of this role will be to resolve 1st and 2nd … line support calls and to assist with resolving higher level calls. Main Responsibilities: Logging, managing and closing tickets. Setting up technical resources in meeting rooms. Imaging laptops. Assisting with the printer system. Maintaining mobile devices and laptops. Resolving 1st and 2nd line support queries. Taking responsibility for the … solutions. Managing user configuration within various systems. Creating and maintaining service desk documentation. Carrying out basic network infrastructure. Liaising with vendors in relation to IT or telecoms supplies. Carrying out inductions for new starters. Main experience and skills required: IT support within a professional services environment. iManage more »
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IT Support Analyst

Basingstoke, Hampshire, South East, United Kingdom
AG TALENT LTD
Are you an IT Support Analyst who lives locally to Basingstoke? Do you want to provide support to a large business across multiple offices? Location: Basingstoke 5 days a week on-site Salary: £25,000 - £30,000 + Benefits Interview process: 2 stages Youll be responsible … for: 1st and 2nd line support across multiple offices Provide desk support Managing onboarding and offboarding of staffs IT systems and improving processes Youll have: At least 6 months experience as an IT Support Analyst Experience with Microsoft Products including Windows and Microsoft 365. more »
Employment Type: Permanent
Salary: £30,000
Posted:

Information Technology Support Analyst

Islington, England, United Kingdom
Prezzo
Role: IT Support Analyst Salary: Up to £32,000 + Bonus + Benefits Hours : Weekday & Weekend and out of hours on a rota basis Location: Islington Support Centre (Flexible working - 2 days a week) Life at Prezzo: Why are we all here? Well, the answer is … Our range is broad and includes salads, cocktails and coffee too. Whilst no two days are the same at Prezzo, which is what makes it such a great place to work, one thing that remains the same is our commitment to putting our people at the heart of everything … Prezzo means you’re joining a friendly, supportive and inclusive environment where you can build genuine relationships… and, importantly, be yourself. The Role: As IT Support Analyst you report into the One Call Helpdesk Manager and provide front-line primary support to Prezzo Restaurants and Support more »
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IT Support Analyst (Helpdesk) - Legal Services/ Law Firm experience

Manchester Area, United Kingdom
Tiger Resourcing Group
IT Support Engineer, First Line, Windows & Microsoft, Active Directory, O365, Telephone & Email, Troubleshooting. Law firm or Legal Services experience is highly desirable. ****The role is Manchester based but will require travel to other parts of the UK occasionally**** A Manchester based company are looking for an IT Support Analyst to be the first point of contact for users. As the IT Support Analyst, you will be the first point of contact for all users via telephone, email, and face to face, in conjunction with a service desk management system within an … agreed SLA. You will also be responsible for assisting with the maintenance of IT systems and contributing to IT project work Experience 1 year minimum commercial experience of IT Support within an MS/Windows environment O365 Active Directory Windows Desktop10 IT Support Engineer more »
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Information Technology Support Analyst

London Area, United Kingdom
Hybrid / WFH Options
Larbey Evans
US Law Firm based in the heart of the City, is looking to hire a new IT Support Analyst to work directly with the Regional IT Manager where you will have the opportunity to grow and develop your career. Salary is £45,000+ Offices a stone … s throw from Liverpool Street and Fenchurch Street This IT Support Analyst position is a fantastic opportunity for someone who is bright, team-playing and with around 6/12+ months’ IT experience, looking to move to a fantastic US law firm. In this role you … be working directly with the Regional IT Manager to oversee and coordinate 1st & 2nd line IT support for both the office workers and the home workers. With the London office only being small deskside support will be a key part to this role, being keen and more »
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IT Support Analyst

Manchester Area, United Kingdom
Hays
Prestigious opportunity for an IT Support Analyst within a pioneering technology team based in Manchester City Centre. Following a period of significant growth and expansion, we are seeking an ambitious individual to join our success story! As one of a team of IT Support Analysts … on our Service Desk, you will be responsible for:- First point of contact support to all users via telephone, email and face to face Working with the Service Management systems to agreed SLAs Maintenance and support of IT systems, hardware and applications as well as IT … managing through to resolution Performing user and server related administration Supporting Windows Desktop 10-11, Citrix XenApp/XenDesktop. Desktop PC, Terminal and Laptop support, Mobile device and Printer support. Local Area Networking support including local cabling/patching to switches. Additional paid overtime as part of an more »
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IT Support Analyst

London Area, United Kingdom
Blockspace
and project incubation. Our ventures, characterised by innovation and forward-thinking, are united in transforming the digital domain. Role Overview: We are seeking an IT Support Analyst to join our Blockspace team in London, focusing on enhancing our IT infrastructure. This position will report directly to … the Chief Technology Officer (CTO). Ideal for a versatile individual with a solid grounding in IT troubleshooting and a passion for user satisfaction, this role offers the opportunity to expand skills in web development and SharePoint design. Your duties will include being the initial contact for IT … site troubleshooting for hardware, software, and network problems, and engaging in web development and SharePoint projects. This position not only capitalizes on your existing IT expertise but also paves the way for growth into web development, SharePoint development, and DevOps engineering under the mentorship of the CTO, aligning with more »
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French speaking IT System Support Analyst

Folkestone, Kent, United Kingdom
Confidential
FRENCH SELECTION (FS) French speaking IT System Support Analyst Location: Folkestone Salary: Competitive Ref: 4201FT To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference:4201FT The company: An exciting opportunity to work with a well-established service more »
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Information Technology Support Analyst

Birmingham, England, United Kingdom
Hybrid / WFH Options
Grace May
can offer great career progression. Due to expansion within their team, our client, a highly recognised global brand, is looking to add to its IT Service Desk Team. You will be the main point of contact for technical support. The Person You will have at least one year of … experience providing 1st Line IT Support in a professional service environment You will have gained good exposure to Microsoft Windows and Office Suite. You will be an excellent communicator who is able to deal with internal stakeholders at a senior level. You will be an individual who provides … customer service and can demonstrate this. The Benefits Once initial training is completed, remote/flexible working is available Excellent Career development and financial support for future development Private Health Care, Death in service Overtime and on-call payments Great team environment Social Events Stunning office and excellent working more »
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Information Technology Support Analyst

Liverpool, England, United Kingdom
Hybrid / WFH Options
Clarke Energy
high ethical standards we are the largest authorised distributor and service provider for INNIO’s reciprocating engine business. About the role: Working with the IT Helpdesk team you will be first on hand to provide 1st and 2nd line support to users within the Clarke Energy Group. You … Assistance programme - Hybrid working - Reward and Recognition - Development and investment in our employees About you: If you have previous experience of working in an IT environment on a helpdesk where strong customer service and communication skills are essential then this could be the role for you. You should have … directly through our website or contact charlotte.kitto@clarke-energy.com Role & Responsibilities: The main focus of this role is to provide 1st and 2nd line support to users, alongside taking responsibility for allocated tasks and assisting other IT team members as required. Some of the key responsibilities are listed more »
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Information Technology Support Analyst

London Area, United Kingdom
DGH Recruitment
IT Support Analyst/1st/2nd Line Support Analyst A fantastic opportunity has arisen for an IT Support Analyst/1st/2nd Line Support Analyst to join our London based law firm on a permanent basis. IT Support Analyst/1st/2nd Line Support Analyst Key Responsibilities: • Providing a professional and consistent level of Technology support to all staff • Responding to incoming incidents and requests at first point of contact reported via all mediums • Ensuring all incidents and requests are … of reoccurring incidents and potential issues • Keeping customers apprised and updated • Escalating problems to the senior team members and third-party suppliers where necessary IT Support Analyst/1st/2nd Line Support Analyst Attributes/Skills: • Good troubleshooting and analytical skills • Experience providing support more »
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IT Service and Support Analyst

Kettering, England, United Kingdom
The ONE Group Ltd
IT Service and Support Analyst Great chance for an IT service professional to join a household name brand with a real time Ecommerce customer website and an established IT team of 10. You will need excellent customer service skills as this role is IT service focused and the customers support journey is paramount. No commercial IT experience required, happy with people out of education and you will receive full training on their point of sale software solution aswell as other IT Hardware and desktop products. You will work with a … top management function and it’s an excellent environment for tech development/progression. Role/Responsibilities Support franchisees in all IT related incidents/service requests. Where possible provide first call resolution for all IT related incidents/service requests. Log all incidents/service more »
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IT Support Analyst, Newton Aycliffe, UK

Newton Aycliffe, England, United Kingdom
Worldline UK&I
payment and transactional solutions that enable sustainable economic growth and reinforce trust and security in our societies. If you are a highly-skilled Internal IT Support, then get ready to join our company! We have many hardworking and dedicated peers that would love for you to work with … grow customer happiness. We would like to welcome an organized, innovative and process driven colleague to our team. Day-to-Day Responsibilities Provide technical support and guidance to resolve users computer hardware and software problems Communicates with users via Phone, Teams, Email and/or a support ticketing … best practices: makes recommendations for new software and hardware that could benefit the UK&I Drafts or revises user training procedures Maintains logs of support services provided in ServiceNow Managing stock levels of DWS equipment Work closely with colleagues, developers, testers and a wide variety of end user to more »
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Information Technology Support Analyst

Birmingham, Warwickshire, United Kingdom
Hybrid / WFH Options
Confidential
can offer great career progression. Due to expansion within their team, our client, a highly recognised global brand, is looking to add to its IT Service Desk Team. You will be the main point of contact for technical support. The Person You will have at least one year of … experience providing 1st Line IT Support in a professional service environment You will have gained good exposure to Microsoft Windows and Office Suite. You will be an excellent communicator who is able to deal with internal stakeholders at a senior level. You will be an individual who provides … customer service and can demonstrate this. The Benefits Once initial training is completed, remote/flexible working is available Excellent Career development and financial support for future development Private Health Care, Death in service Overtime and on-call payments Great team environment Social Events Stunning office and excellent working more »
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IT Support Analyst

Guildford, England, United Kingdom
Proactive.IT Appointments Ltd
IT Support Analyst Guildford - 100% Onsite - Please do not apply if you aren't able to work onsite 5 days a week Our client is looking for an experienced IT support analyst with a background in working in professional services to provide support more »
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IT Support Analyst

Bristol, Gloucestershire, United Kingdom
Hybrid / WFH Options
Confidential
IT Support Analyst Location: Portishead Work Arrangement: Hybrid. Three days office, two days work from home. Travel: Yes. Potentially once every fortnight to other company sites. An exciting career opportunity is available to work with a highly respected organisation known for its comprehensive services in the recycling more »
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IT Service Support Analyst: UK & Ireland

Stoke-On-Trent, England, United Kingdom
Building Adhesives Ltd
With a focus on quality, sustainability, and customer satisfaction. Our team is dedicated to excellence in everything we do, from product development to technical support and customer service. Job Description: We are seeking a skilled IT Service Support Analyst to join our dynamic team at ARDEX. … The successful candidate will play a crucial role in providing technical assistance and support to the business, resolving issues promptly and efficiently. This role requires excellent communication skills, a strong understanding of IT systems, and a commitment to delivering exceptional customer service. As a problem solver, you will … responsibly maintain the integrity and availability of IT systems, analysis of data, utilise and develop technologies to enable business operations to function efficiently. Key Responsibilities: Ensuring the security and integrity of the IT systems is always maintained Troubleshoot, analyse, and resolve IT related incidents Install, configure, and more »
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IT Support Analyst

Southampton, Hampshire, South East, United Kingdom
Spectrum IT Recruitment
IT Support Analyst Southampton - Office based £25,000 to £30,000 plus benefits This is a great opportunity for an IT Support Engineer to join an growing business supporting the company's internal users on a range of technical issues. The company are looking for … a skilled IT Support Engineer to become part of their team supporting users of the company's IT systems, applications and infrastructure. This would be an excellent opportunity for a 1st line engineer or service desk engineer looking for a move into a role with more responsibility … excellent company culture and a starting salary up to £30,000 based on experience. Skill Requirements Active Directory Windows Server Windows 10 Office 365 support Nice to have's Exposure to network support Prior experience in an IT support position If you are looking to be more »
Employment Type: Permanent
Salary: £24,000
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1st/2nd Line IT Support Analyst

Milton Keynes, England, United Kingdom
Hybrid / WFH Options
Human Capital Ventures
Are you an experienced IT Support Analyst seeking a new challenge? Our Client is a market-leading organisation that is growing rapidly through business acquisition and is currently looking to hire a 1 st/2 nd Line IT Support Analyst for their IT service centre in the heart of Milton Keynes. As an IT Support Analyst, you will be a key member of their shared service IT team, responsible for supporting their different trading companies and a global community of over 10,000 users, including senior executives and … VIPs. You will act as the first point of escalation for users encountering technical difficulties, providing support over the phone, remotely, and on live messenger, logging tickets, and managing incidents through ServiceNow. This is an exceptional opportunity to join a market-leading organisation and be part of a dynamic more »
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IT Support Analyst
England
10th Percentile
£23,750
25th Percentile
£26,000
Median
£31,500
75th Percentile
£37,250
90th Percentile
£45,500