as part of the design and delivery of a strategic roadmap of innovative processes, standards and technologies Minimum 5 years' experience of having delivered ITIL-based IT services in a law firm or similar/professional environment. It is expected that the post-holder will have relevant ITIL qualifications. Experience more »
Northamptonshire, England, United Kingdom Hybrid / WFH Options
S-SA Digital
Engagement Advisor Northampton (hybrid 3 days in 2 days out) Salary is 27k-33k (Depending on experience) Skills: Service Delivery, KPI, SLA, Service Desk, ITIL, M365, Azure, IT Support, 1st line, Cloud, stakeholder management,Customer Service. We're on the hunt for a Customer Service Engagement Advisor, armed with exceptional more »
Salford, England, United Kingdom Hybrid / WFH Options
Talent
Meraki - administration of routers, switches, servers etc. (2019) - MS Azure (cloud migration projects) A role like this would suit someone outgoing, who can understand ITIL principles, explain changes and processes to the wider business, offering a really valuable service and personality from day one. It's an exciting time for more »
third-line support to business users. Create and deploy PowerShell scripts for business functions. Manage new system analysis and implementation. Provide incident management per ITIL standards. Communicate system changes between technology departments and business groups. Maintain high standards of process and trading system documentation. Manage vendor system upgrades and implementation. … Energy or Commodities is a must. Ability to work in a team with changing expectations. Proactive in issue resolution and process improvement. Familiarity with ITIL and change management processes. Excellent documentation, communication, and organizational skills. Strong relationships with Application Development teams and business sponsors. General knowledge of trading/clearing more »
Reading, England, United Kingdom Hybrid / WFH Options
Electus Recruitment Solutions
Degree in a STEM Category (Science, Technology, Engineering or Mathetmatics) A Full UK Driving license A strong interest in IT Infrastructure & knowledge (familiarity with ITIL a plus) Strong written and verbal communication Due to the nature of work undertaken at our client's site, incumbents of these positions are required more »
Birmingham, England, United Kingdom Hybrid / WFH Options
InterQuest Group
excellent customer communication and relationship building skills, with the ability to liaise at non-technical and technical level. Experience of a Service Management Framework (ITIL) would be advantageous but not essential. An inquisitive mind-set and a desire to learn. more »
Swindon, England, United Kingdom Hybrid / WFH Options
F5 Consultants
Consult with the Service desk and infrastructure team to address in-depth issues. Experience Required: Experience of managed service environments, with an awareness of ITIL best practice. Experience of build, test, and implementation of systems, along with 3PrdP line operational support Windows 10/11 Office 365 suite, including Visio more »
Greater London, England, United Kingdom Hybrid / WFH Options
Xpertise Recruitment
to a wide and diverse user base Able to develop productive working relationships with wider teams and stakeholders Nice to have : Relevant certifications – ideally ITIL foundation as a minimum Experience of using automated systems to support specific business functions or processes as well as Service Management toolsets If you’re more »
London, England, United Kingdom Hybrid / WFH Options
Square Enix
To provide business systems support for the Square Enix user community and partners. Working closely with Unit4 users in the UK, Hamburg, Paris, and Los Angeles offices. Please note, this role will be an 18 months FTC. Key Deliverables: Provide more »
Staffordshire, England, United Kingdom Hybrid / WFH Options
the 848 Group
related qualifications or training. MS-100 & MS-101 or equivalent. MD-100 & MD-101 or equivalent. AZ-700 or equivalent. MS-700 or equivalent. ITIL v4 Foundation. CCNA Certification or equivalent. Veaam Certification or equivalent. About us The 848 Group is an independently owned IT services and solutions provider. Our more »
Manchester Area, United Kingdom Hybrid / WFH Options
Version 1
have. Qualifications Required: Oracle Cloud Infrastructure 2023 Architect Associate (1Z0-1072-23). Desirable: Oracle Certified CNC administrator, Hashicorp Terraform Associate, Oracle Linux Certification, ITIL Additional Information Why Version 1? Strong Career Progression & mentorship coaching through our Strength in Balance and leadership schemes with a dedicated quarterly Pathways Career Development more »
Bath, England, United Kingdom Hybrid / WFH Options
Peaple Talent
Skills and Experience: Educated to degree level or equivalent experience. Over 3 years of proven experience as a System Administrator or equivalent. Certification in ITIL 4 and MS Azure is desirable. Strong technical knowledge across various technologies, including Azure, SharePoint, Intune, Windows Server, etc. Excellent analytical, communication, and interpersonal skills. more »
Bath, England, United Kingdom Hybrid / WFH Options
Peaple Talent
and Ansible) Powershell SQL Networking experience (Cisco switch, firewalls) Cisco Umbrella Nutanix Hyperconverged Infrastructure support Netapp Support Knowledge of and/or certification in ITIL 4 Relevant knowledge of current and emerging technologies If this role looks like something of interest please apply below more »
Desborough, Northamptonshire, United Kingdom Hybrid / WFH Options
Culina Group
Development Lifecycle methodologies Familiar with at least one help desk and customer support tool. Proficient in Software Testing and Quality Assurance methodologies. Proficient in ITIL processes and practices. Proficient in Business Process Analysis (as-is and to-be). Additional advantageous skills, experience, and familiarity: Two years’ experience in a more »
Chester, Cheshire, North West, United Kingdom Hybrid / WFH Options
SYKES COTTAGES LTD
Excel or similar Basic Administration of Azure Active Directory Resourcefulness and problem-solving skills ITSM Software Although standouts will also have experience in: An ITIL qualification would be highly advantageous. Supporting Linux desktop and OS X Intune Office 365 8x8 or Twilio Halo ITSM If you are actively seeking your more »
Portsmouth, Hampshire, South East, United Kingdom Hybrid / WFH Options
Sopra Steria Limited
functionality, including indexes, schemas, and triggers It would be great if you had: Experience/knowledge of MongoDB, Oracle, Linux OS distributions or PostgreSQL ITIL Certifications Understanding and working experience with VMware environments If you are interested in this role but not sure if your skills and experience are exactly more »
Stevenage, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Sopra Steria Limited
functionality, including indexes, schemas, and triggers It would be great if you had: Experience/knowledge of MongoDB, Oracle, Linux OS distributions or PostgreSQL ITIL Certifications Understanding and working experience with VMware environments If you are interested in this role but not sure if your skills and experience are exactly more »
Bolton, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
Sherwin-Williams
present to leadership What we are looking for: Bachelor's degree in related field or equivalent experience (Masters degree preferred) BRMP, PMP, Six Sigma, ITIL certifications preferred 16+ years of IT-related work experience 10+ years in management roles Strong experience in project management and system architecture methodologies Exceptional written more »
Coalville, Leicestershire, East Midlands, United Kingdom Hybrid / WFH Options
Ibstock PLC
of working to build strong internal relationships and understanding of customer/stakeholder needs Ability to plan, hold and follow up on meetings Desirable: ITIL Customer service experience Think you can make a difference? WE ARE your future. More details: Full time, permanent role - with hybrid working options Competitive salary more »
Harlow, London, United Kingdom Hybrid / WFH Options
Raytheon
would be advantageous. Desirable: Degree in InformationTechnology, Computer Science, or Cyber Security. Information Security related certifications such as Security+, CISSP, CISM, GSEC, SSCP ITIL certifications ITIL Foundation. #LI-MF1 RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Jenrick Commercial
setup on both Cisco ASA/Fortinet firewalls Understanding of core IT Concepts Problem resolution and root cause analysis Have a good understanding of ITIL practices Help desk ticket interaction Change process experience required Desirable skills: Load Balancing experience with F5 and/or Alteons Cloud experience - ideally Azure Good more »
Northampton, Northamptonshire, East Midlands, United Kingdom Hybrid / WFH Options
IO Associates
firewalls, routers, network switches, wireless solutions, and access points. Working knowledge of telephony and broadband technologies, e.g., FTTC, ADSL, FTTP. Experience working in an ITIL-driven environment and knowledge of ITIL principles and processes is advantageous. Awareness of best practice standards within IT delivery, against specific security standards such as more »
South Western Ambulance Service NHS Foundation Trust
critical communication solutions to the English, Scottish and Welsh Ambulance Services Person Specification Experience and Education Essential Degree or equivalent experience in similar role ITIL Foundation Certificate Current Full Driving Licence Practical experience of using ITIL processes in a BAU Setting Experience of attending or chairing Change & Management boards Experience more »
South Western Ambulance Service NHS Foundation Trust
critical communication solutions to the English, Scottish and Welsh Ambulance Services Person Specification Experience and Education Essential Degree or equivalent experience in similar role ITIL Foundation Certificate Current Full Driving Licence Practical experience of using ITIL processes in a BAU Setting Experience of attending or chairing Change & Management boards Experience more »
South Western Ambulance Service NHS Foundation Trust
and tensions of a range of stakeholders. A detailed theoretical and practical knowledge of the best practice contained with the InformationTechnologyInfrastructureLibrary (ITIL) and how this can be used to drive continual service improvement - specifically in the areas of: incident, major incident, change, problem, security, asset and configuration … a successful delivery.Ambulance Radio Programme - Providing national critical communication solutions to the English, Scottish and Welsh Ambulance Services Person Specification Education and Experience Essential ITIL Foundation + significant experience in service management PRINCE 2 Foundation qualification Management Experience of producing assessments for senior management. Experience of Supplier Management. Full driving more »