1 to 25 of 762 Permanent ITIL Jobs in England

ownership Strong communication skills Excellent attention to detail Ability to follow instructions Experiencing of working in a first line role and a understanding of ITIL is desirable but not required. Additional Information We pride ourselves in offering an excellent benefits package, including an above average pension scheme. When you join more »

Development Lifecycle methodologies Familiar with at least one help desk and customer support tool. Proficient in Software Testing and Quality Assurance methodologies. Proficient in ITIL processes and practices. Proficient in Business Process Analysis (as-is and to-be). Additional advantageous skills, experience, and familiarity: Two years’ experience in a more »

identify and assess risks and develop actionable and measurable remediation plans.Desirable criteriaKnowledge of technology governance, risk and controls frameworks and standards, such as COBIT, ITIL and ISO 27001One or more related IT risk qualifications such as CISM, CISA, CRISC or CISSP, relevant educational background or equivalent risk management work experience more »

delivery of high-quality IT services, and the continuous improvement of operational processes. This will involve:Delivery of the Global Operations Centre and key ITIL operational processes (Event, Incident, Problem, Change and Release, Service Continuity), the IT Risk Framework and the coordination of service continuity.Ownership of all ITIL processes across more »

of IT Service Management lifecycle and IT controlsExperience with managing Business Continuity Management requirements would be an advantage.A good understanding of IT frameworks including ITIL and COBIT frameworks.Knowledge of IT security standards including ISO27001 would be an advantageAbility to work independently and proactively essential.Strong management, communication, technical and remote collaboration more »

troubleshooting, resolving issues, and communicating effectively with customers. Additional experience in the following would assist the successful candidate: Grafana, Prometheus, Windows Server knowledge, and ITIL certification. Job Offer *Estimated salary package of £65,000 to £75,000 per annum *Obtain further professional qualifications and training *Join a highly dynamic, talented more »

mindset. Strategic thinking and problem solving skills with the ability to identify root causes of issues and gaps. Degree qualified or equivalent. Knowledge of ITIL, Prince2 and Agile methodology and working practices preferable but not essential. STRICTLY NO AGENCIES PLEASE We work with a carefully selected set of recruitment agencies more »

platforms and proficiency navigating those environments Experience with observability, automation and orchestration toolsets commonly used in the financial services technology industry Expertise in the ITIL framework, the associated processes and experience in maturing the use of those processes within financial services An understanding of the regulatory, and professional standards for more »

offshore teams and delivering through others • Proven stakeholder management experience in interacting with multiple stakeholders • Deep understanding of current SAP technology stack (HANA, S4) • ITIL 4 Specialist Create, Deliver and Support certificationNot a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are more »

of IT Service Management lifecycle and IT controlsExperience with managing Business Continuity Management requirements would be an advantage.A good understanding of IT frameworks including ITIL and COBIT frameworks.Knowledge of IT security standards including ISO27001 would be an advantageAbility to work independently and proactively essential.Strong management, communication, technical and remote collaboration more »

approach in the resolution of complex problems and major incidents.Experience in design, build and support of campus and data centre network architectures.An understanding of ITIL processes, including change and incident managementDesirable:Experience of telephony technologies including SIP, dialer, SBC etc.TOGAF architecture frameworkAzure experience, including design best practice and networking principles more »

services.Excellent vendor management experience, ideally with proven negotiation skills.Budget management experience.Experience in managing complex stakeholder relationships, both customer and internal.Experience of implementing and operating ITIL-based operational processes.Experience of ISO20000, ISO27001 and ISO22301 beneficial.Strong client and relationship management skills, with excellent oral and written communication skills.Ability to identify and gain more »

the resolution of major incidents and implementation of changes. Strong technical aptitude, with a passion for learning and driving improvement. Working knowledge of the ITIL framework Hold a full clean driving license as travel between group sites will be required. #BB1 more »

over 5+ years in leading, building and managing a busy, well-structured service delivery function across multiple locationsMinimum 5 years' experience of having delivered ITIL-based IT services in a law firm or similar/professional environment. It is expected that the post-holder will have relevant ITIL qualificationsExcellent verbal more »

of managing, strengthening and broadening key client relationships.ISTQB certification or equivalent.Ability to design and implement test automation frameworks.Industry certifications such as Scrum Master, BCS, ITIL, and cloud certifications such as AWS/GCP/Azure among others.Proficiency or experience with a software development language e.g. Java, Python, SQL, HTML.A proven more »

disruption to the service, you will represent the RTGS Service Owner in recovery of the service and incident management reviews so an understanding of ITIL principles is also important to being successful in this role. Key Responsibilities· Be the main service operations contact, on behalf of the RTGS System owner … Track record of working well under pressure with clear, logical thinking in challenging situations.· Experience of developing best practise policies and procedures within an ITIL environment· Experience of driving a proactive, analysis-based Continual Service Improvement process.· Experience of technology and service roadmaps, ensuring clear and effective processes are in … Continuity/IRSCMWhilst not essential the following skills/experience are desirable:· Knowledge of the Payments business area of the Bank or equivalent experience.· ITIL v4 accreditation · Experience of risk, audit and other key compliance functions· Experience in agile ways of working in project and/or service delivery experience more »

operational workloads and tasks, looking for areas for optimisation.Support Team Leads with the performance objectives of their staff.Ensure processes and procedures are aligned to ITIL methodology and remain fit for purpose.Own the technical operations teams recruitment process, growing the teams, anticipating skills shortages, and interfacing with internal and external recruitment more »

or Cloud platforms and proficiency navigating those environments. Experience with observability toolsets commonly used in the financial services technology industry. An understanding of the ITIL framework and processes for Incident, Problem, Change management. An understanding of the regulatory, and professional standards for financial services technology. Desired Qualifications:Professional qualifications pertinent more »

which is on the spectrum between functional and technical to support and challenge the team where needed + A project management and/or ITIL certification would be beneficial, but not essential + Proven experience in delivery of digital projects and products to time, budget, and scope + Excellent communication more »

Knowledge and Experience: SQL Networking experience (Cisco switch, firewalls) Cisco Umbrella Nutanix Hyperconverged Infrastructure support Netapp Experience Knowledge of and/or certification in ITIL 4 If this role looks like something of interest please apply below more »

service and support. Maximise productivity and improve service delivery to achieve and exceed SLAs, OLAs and KPI targets. QUALIFICATIONS, SKILLS AND EXPERIENCE • Awareness of ITIL methodologies and best practice • Good working knowledge of Microsoft Word, Excel and Outlook • Previous supervisory experience ESSENTIAL ATTRIBUTES • A real passion for people management and more »

Minimum 10 years demonstrable networking experience (both project and BAU) Excellent experience delivering IT projects to a high standard to a high performing organisation ITIL version 3/4 qualified SKILLS & ABILITIES: Excellent knowledge of IT Infrastructure and networking Excellent experience/Knowledge of data centers. Highly Organised Works under more »

background in working in professional services to provide support for their Guildford office. Key Skills Good knowledge of Microsoft applications, particularly Outlook and Teams ITIL knowledge (certification desirable) Sound troubleshooting skills Good knowledge of Windows 10 Experience of supporting Multi-Functional Devices and printers Experience of supporting mobile devices including more »

next IT Service Desk Team Lead . Requirements: Ticketing system experience (Jira preferably) Excellent customer service Windows 7-11 Windows Server 2012,16,19 ITIL (V3,V4) Desirable: +2 years’ Service Desk Lead Experience ( Dealing with escalations for 1st and 2nd line) Draytek Routers 3CX Great knowledge of Server roles more »

POS or retail payment solutions is essential, as is the ability to work under pressure and coordinate complex problem-solving efforts. Familiarity with the ITIL framework is advantageous. Key skills include strong proactive customer service, excellent communication, the ability to work with diverse teams and customers, and a knack for more »