Permanent IVR Jobs in England

4 of 4 Permanent IVR Jobs in England

Senior Analyst - Contact Centres & Customer Service

London, United Kingdom
Boston Consulting Group
who help clients on specific cases related to typical contact center and customer service improvement levers (e.g., waste contact reduction, handling time optimization, digital migration, productivity improvement, queuing logics, IVR optimization, etc.). You will have substantive experience using technology and process innovation in Customer Service and Contact Centers. In addition, expertise in developing a strategy, managing demand, deploying capacity More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Operations Technical Support Team Leader

West Bromwich, West Midlands, United Kingdom
Hybrid / WFH Options
West Bromwich Building Society
including contributing to requirements gathering, identifying and managing risks and influencing outcomes. Responsible for the management, enhancement and administration of the societies telephony system (Mitel) including the management of IVR, Email and live chat workflows as well as the back-office administration system (Work Manager). They are the key point of contact for Customer Services and operations to both More ❯
Employment Type: Permanent
Salary: £45,000
Posted:

Senior Contact Centre Engineer, Amazon Connect, Home Based

Birmingham, West Midlands, United Kingdom
Hybrid / WFH Options
Fdo Consulting Limited
this role you must have - Good experience of Amazon Connect (my client have just launched this) And ideally you will have ADO Pipeline Development, web chat, call monitoring and IVR payment solutions. Well respected financial service client are looking for a Senior Contact Centre Engineer with good knowledge of Amazon Connect. In this key role you will be responsible for More ❯
Employment Type: Permanent, Work From Home
Salary: £70,000
Posted:

Senior Contact Centre Engineer, Amazon Connect, Home Based

Slough, Berkshire, South East, United Kingdom
Hybrid / WFH Options
Fdo Consulting Limited
this role you must have - Good experience of Amazon Connect (my client have just launched this) And ideally you will have ADO Pipeline Development, web chat, call monitoring and IVR payment solutions. Well respected financial service client are looking for a Senior Contact Centre Engineer with good knowledge of Amazon Connect. In this key role you will be responsible for More ❯
Employment Type: Permanent, Work From Home
Salary: £70,000
Posted:
IVR
England
25th Percentile
£62,500
Median
£82,500
75th Percentile
£100,625
90th Percentile
£101,750