IVR Job Trends in England

Interactive Voice Response (IVR)
UK > England

The table below looks at the prevalence of the term IVR in permanent job vacancies in England. Included is a benchmarking guide to the salaries offered in vacancies that cited IVR over the 6 months leading up to 13 January 2026, comparing them to the same period in the previous two years.

6 months to
13 Jan 2026
Same period 2025 Same period 2024
Rank 594 668 670
Rank change year-on-year +74 +2 +292
Permanent jobs citing IVR 11 8 14
As % of all permanent jobs in England 0.021% 0.017% 0.028%
As % of the Miscellaneous category 0.060% 0.045% 0.078%
Number of salaries quoted 8 8 13
10th Percentile £69,500 £27,625 £30,000
25th Percentile £72,500 £29,313 £31,250
Median annual salary (50th Percentile) £75,000 £38,750 £37,500
Median % change year-on-year +93.55% +3.33% -37.50%
75th Percentile £80,000 £47,813 £52,193
90th Percentile £80,375 £56,625 £65,439
UK median annual salary £76,250 £38,750 £37,500
% change year-on-year +96.77% +3.33% -37.50%

All Generic Skills
England

IVR falls under the General and Transferable Skills category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring generic IT skills in England.

Permanent vacancies with a requirement for generic IT skills 18,436 17,946 17,959
As % of all permanent jobs advertised in England 35.08% 37.40% 36.24%
Number of salaries quoted 9,322 8,415 13,360
10th Percentile £27,750 £33,925 £31,750
25th Percentile £36,750 £46,250 £42,500
Median annual salary (50th Percentile) £55,000 £60,000 £60,000
Median % change year-on-year -8.33% - -7.69%
75th Percentile £78,750 £85,000 £83,750
90th Percentile £100,000 £112,500 £107,500
UK median annual salary £55,000 £60,000 £60,000
% change year-on-year -8.33% - -7.69%

IVR
Job Vacancy Trend in England

Historical trend showing the proportion of permanent IT job postings citing IVR relative to all permanent IT jobs advertised in England.

IVR job vacancy trend in England

IVR
Salary Trend in England

Salary distribution trend for jobs in England citing IVR.

Salary distribution trend for jobs in England citing IVR

IVR
Salary Histogram in England

Salary distribution for jobs citing IVR in England over the 6 months to 13 January 2026.

Salary histogram for IVR in England

IVR
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IVR within the England region over the 6 months to 13 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London +63 9 £75,000 +23.46% 2
Midlands +26 1 £65,000 +160.00% 4
West Midlands +24 1 £65,000 +160.00% 3
South East +23 1 - - 7
IVR
UK

IVR
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 1 (9.09%) SharePoint
Business Applications
1 3 (27.27%) Dynamics CRM
Cloud Services
1 4 (36.36%) AWS
2 1 (9.09%) Amazon CloudWatch
2 1 (9.09%) AWS CloudTrail
2 1 (9.09%) AWS Lambda
2 1 (9.09%) Microsoft 365
2 1 (9.09%) Serverless
Communications & Networking
1 5 (45.45%) IP Telephony
1 5 (45.45%) PSTN
1 5 (45.45%) VoIP
2 4 (36.36%) PBX
General
1 8 (72.73%) Telecoms
2 7 (63.64%) Social Skills
3 5 (45.45%) Finance
4 2 (18.18%) Influencing Skills
5 1 (9.09%) Analytical Skills
5 1 (9.09%) German Language
5 1 (9.09%) Law
5 1 (9.09%) Marketing
5 1 (9.09%) Retail Banking
Job Titles
1 7 (63.64%) Senior
2 3 (27.27%) Architect
2 3 (27.27%) Solutions Architect
3 1 (9.09%) Analyst
3 1 (9.09%) Customer Analyst
3 1 (9.09%) Customer Service Analyst
3 1 (9.09%) IT Engineer
3 1 (9.09%) IT Support
3 1 (9.09%) IT Support Engineer
3 1 (9.09%) Senior Analyst
3 1 (9.09%) Service Analyst
3 1 (9.09%) Support Engineer
Libraries, Frameworks & Software Standards
1 5 (45.45%) REST
1 5 (45.45%) SOAP
1 5 (45.45%) Web Services
2 1 (9.09%) ADO
Miscellaneous
1 3 (27.27%) Virtual Team
2 2 (18.18%) Enterprise Software
3 1 (9.09%) Cloud Native
3 1 (9.09%) Device Driver
3 1 (9.09%) Legacy Systems
3 1 (9.09%) Onboarding
3 1 (9.09%) Video Conferencing
Operating Systems
1 1 (9.09%) Windows
Processes & Methodologies
1 7 (63.64%) Agile
2 5 (45.45%) CRM
2 5 (45.45%) Customer Engagement
2 5 (45.45%) Customer Experience
2 5 (45.45%) Mentoring
2 5 (45.45%) Stakeholder Management
2 5 (45.45%) Technical Discovery
3 4 (36.36%) AI
4 3 (27.27%) Conversational UI
4 3 (27.27%) Event-Driven
4 3 (27.27%) ITIL
4 3 (27.27%) Machine Learning
4 3 (27.27%) Microservices
4 3 (27.27%) Requirements Gathering
4 3 (27.27%) Scaled Agile Framework
4 3 (27.27%) Technical Leadership
4 3 (27.27%) TOGAF
4 3 (27.27%) Use Case
4 3 (27.27%) Validation
4 3 (27.27%) Virtual Team Management
Qualifications
1 1 (9.09%) Degree
1 1 (9.09%) Security Cleared
Quality Assurance & Compliance
1 1 (9.09%) SLA
Vendors
1 6 (54.55%) Avaya
1 6 (54.55%) Genesys
2 5 (45.45%) Cisco
2 5 (45.45%) Salesforce
3 1 (9.09%) Qualtrics