1 to 25 of 966 Permanent Incident Management Jobs in England

talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: The Head of Security Incident Management is responsible for leading and maturing WPP's global Security Incident Management capability, providing strategic, operational, and technical leadership across … entire incident response lifecycle. Reporting directly to the Director of Operational Security, this role owns the Security Incident Management function, including Security Incident Management Leads, Senior Security Incident Responders, and Security Incident Responders. The position ensures that security incidents are managed consistently, effectively ...

grow. Are you ready to love your job? The adventure begins right here, with you, at SITA. ABOUT THE ROLE & TEAM As an Incident Management Consultant, you combine day-to-day leadership of the local SITA team with local Major Incident leadership and coordination for significant incidents … right place at the right time and that the team operates as one with MAG, its airlines and its ground-handling partners. As an Incident Management Consultant, you are the local single point of accountability and the single point of contact (SPOC) for significant incidents across ...

Security Incident Management Analyst Location: Inverness or Preston | 5 days onsite Duration: 5 months possible extension Pay rate: up to £575 per day umbrella Clearance: Active SC clearance/UK sole national Role Description: The Security Incident Management Analyst operates within the Operational Integrator (OI) function … multi-supplier (SIAM) environment, supporting the governance and coordination of security incident management activities across suppliers. The role assists in ensuring security incidents are identified, tracked, escalated, and reported in accordance with client policies and agreed service levels. Working closely with suppliers, service management teams, and security ...

About the job you’re consideringThe SIAM Incident Management Team Leader is accountable for leading the Incident Management function within a complex multi-supplier environment, ensuring the effective coordination, governance, and resolution of incidents across integrated service providers. The role is responsible for providing … leadership, guidance, and development for the Incident Management team while driving a consistent and outcome-focused approach to incident management.The Team Leader oversees the end-to-end management of major, high-priority, and business-critical incidents, ensuring timely service restoration, minimising business impact, and maintaining effective ...

Senior Manager/Associate Director - Cyber Incident Response Advisory & Incident Management This is a senior opportunity within a leading Cyber Risk & Security practice, working with major organisations to strengthen their ability to prepare for, manage and recover from complex cyber incidents. The role sits across both proactive … cyber incident response advisory and live incident management, helping clients improve resilience while supporting them through high-impact security events. You will work closely with senior stakeholders and C-suite leaders, advising on cyber incident preparedness, crisis and incident management, response strategies and organisational ...

# Major Incident Manager LeadManchesterApply for this job* Permanent* Experienced Professionals* Cloud Infrastructure Management* ID 493235-en\\_GB## **About the job you’re considering**An exciting opportunity to join Capgemini as a Major Incident Manager Lead, supporting a diverse portfolio of high-profile clients.In this role … will lead and oversee the end-to-end major incident management process, ensuring swift resolution and minimal business impact. You will be a confident decision-maker and analytical problem solver, thriving in high-pressure environments. As the primary point of contact during major incidents, you will coordinate cross ...

Role Overview We are seeking an experienced Support Team Lead to manage day-to-day operational support activities within an Identity & Access Management (IAM) environment. The role is primarily focused on operational leadership and support team management , while requiring strong technical IAM expertise across IAM, access management, SailPoint and CyberArk . The successful candidate will be responsible for managing support teams, support queues, workload prioritisation, work allocation, escalation management and ensuring incidents and service requests are resolved within agreed service levels. Key Responsibilities Manage support teams and day-to-day operational support activities. Manage daily ...

Salary100000 - 110000LocationLondon, UKContractPermanentIndustryTransformation & Change ManagementContactDamian ShawDamian. Shaw@oliverjames.com Senior Manager/Associate Director – Cyber Incident Response Advisory & Incident ManagementThis is a senior opportunity within a leading Cyber Risk & Security practice, working with major organisations to strengthen their ability to prepare for, manage and recover from complex cyber incidents. … role sits across both proactive cyber incident response advisory and live incident management, helping clients improve resilience while supporting them through high-impact security events. You will work closely with senior stakeholders and C-suite leaders, advising on cyber incident preparedness, crisis and incident management ...

Salary100000 - 110000LocationLondon, UKContractPermanentIndustryTransformation & Change ManagementContactDamian ShawDamian. Shaw@oliverjames.com Senior Manager/Associate Director – Cyber Incident Response Advisory & Incident ManagementThis is a senior opportunity within a leading Cyber Risk & Security practice, working with major organisations to strengthen their ability to prepare for, manage and recover from complex cyber incidents. … role sits across both proactive cyber incident response advisory and live incident management, helping clients improve resilience while supporting them through high-impact security events. You will work closely with senior stakeholders and C-suite leaders, advising on cyber incident preparedness, crisis and incident management ...

Title: Service Management Analyst Reports to: Manager, Service Management Department: Service Management Location: London, United Kingdom – Remote Schedule: 9:00 AM – 6:00 PM Eastern Time Term: International Contractor About Atlas Technica Atlas Technica’s mission is to shoulder IT management, user support, and cybersecurity … maintain a professional yet friendly environment while promoting professional and career development for our Team Members. Position Overview We are seeking a Service Management Analyst to join our growing Service Management team. This is a proactive, client-facing role responsible for improving service performance, driving accountability, and coordinating ...

Security Incident Management Analyst x 3 Job type: Contract Town/City: Preston County: Lancashire Business Sector: IT Job ref: LFI 155013 Post Date: September 29, 2026 Security Incident Management Analyst (x3) Onsite in Inverness or Preston Active SC clearance We are looking for Security Incident Management Analysts to join a major secure programme, supporting the governance and coordination of security incidents across a complex multi-supplier/SIAM environment . This is a governance and coordination role rather than a hands-on SOC position . You will work across suppliers and security stakeholders ...

MUFG, where being inspired is expected and making a meaningful impact is rewarded. MUFG, a globally respected financial institution, is seeking a Crisis and Incident Data Analyst to join their Operational Resilience Team in London. This role offers you the opportunity to play a pivotal part in strengthening MUFG … crisis and incident management capabilities across EMEA, ensuring the organisation remains resilient and responsive to disruption. You will be at the heart of data-driven decision-making, providing actionable insights that protect clients, colleagues, and the firm while supporting compliance with FCA, PRA, DORA, and wider operational resilience ...

About the job you’re considering The SIAM Incident and Knowledge Analyst is accountable for coordinating and supporting Incident Management and Knowledge Management activities across a complex multi-supplier environment. The role is outcome-focused, ensuring incidents are managed effectively while knowledge articles are created, maintained … shared to improve service resolution, user experience, and operational efficiency. The Incident and Knowledge Analyst will work closely with suppliers and internal teams to monitor incident performance, support knowledge governance, and ensure compliance with agreed processes, standards, and service commitments. Through effective collaboration, data analysis, knowledge sharing ...

resolution times, customer satisfaction, and backlog health Take responsibility for major incidents, ensuring timely resolution, clear communication, and measurable follow-up actions Strengthen incident, problem, and change management processes Work closely with Product, Engineering, and Customer Success to resolve issues and prevent recurrence Drive improvements in knowledge management … risks, and opportunities for improvement including those involving AI Requirements Proven leadership experience across software or application support teams Strong understanding of IT service management principles Experience managing complex incidents and customer environments Confidence working with data, KPIs, and service reporting Excellent communication and stakeholder management skills ...

green and healthy future for all. Find out more about DDTS: Defra digital, data and technology blog LinkedIn Defra Jobs The Head of Security Incident and Response provides operational leadership of the Defra Group Security Incident Response Management (SIRM) capability, ensuring the organisation is prepared … able to respond effectively to, security incidents ranging from routine events to significant security incidents. As the senior lead for security incident management, the role oversees incident response policy, governance and operational coordination, directs the response to complex and high-impact incidents, and provides authoritative advice ...

supported, measured, and improved across the organisation and its supplier ecosystem. Ensure service designs are aligned to enterprise architecture, information security, data protection, supplier management, operational resilience, and business continuity requirements. Validate service designs against non‐functional requirements, including availability, reliability, scalability, recoverability, monitoring, alerting, access, supportability, and maintainability. … impact assessments and risk evaluations for service introduction, including operational, security, supplier, compliance, resilience, and customer impact considerations. Work closely with Change Enablement, Release Management, Deployment Management, Service Configuration Management, Incident Management, Problem Management, and Service Desk practices to support controlled and sustainable deployment. ...

Clearance Required: SC cleared/eligible for SC sole UK national Duration: 6 months Location: Inverness or Preston | 5 days onsite The Senior Security Incident Management Consultant operates within the Operational Integrator (OI) function and provides governance, leadership, assurance, and strategic oversight of security incident management … manage security incidents consistently, effectively, and in accordance with client policy, regulatory obligations, and operational risk requirements. Acting as the primary OI lead for incident governance, the consultant provides a consolidated view of incident risk, drives supplier accountability, and supports continual improvement across the incident management ...

better user experience. Information Security (InfoSec) - InfoSec prevents, detects, responds, and mitigates cybersecurity risk, protecting EY and client data, and our information management systems. The opportunity The Cyber & Investigative Services (CIS) Senior Cyber Incident Response Coordinator will exercise exemplary incident management techniques to coordinate incident … cybersecurity events or incidents stemming from suspected threats on a global scale. Candidates for the role must have an exceptional comprehension of cybersecurity incident response plans and coordination of activities, establish and foster relationships on a global scale, and have superb verbal and written communication skills. Additionally, candidates must ...

ensures technology services are secure, resilient, reliable and cost-effective, enabling business operations and growth. Accountable for end-to-end IT service delivery, service management, operational resilience, cyber security compliance, supplier performance and workplace technology services, the role leads the IT Service Desk and ITIL processes to ensure services … missions and results Develop and maintain Infrastructure and Operations strategies and technology roadmaps aligned to business objectives, growth plans and investment priorities. Lead the management and continuous improvement of enterprise infrastructure services, ensuring the availability, performance, resilience and security of network, compute, storage, backup and cloud platforms. ...

enablement role, focused on ensuring new suppliers can successfully operate within an established security operating model. You'll work closely with security, service management, and transition teams to align suppliers to existing processes, controls, governance requirements, and operational standards. This role is ideal for someone with a strong background … security governance, GRC, supplier management, and security process integration. Key Responsibilities Supplier Onboarding & Process Integration Develop structured onboarding packs covering security processes, policies, governance requirements, and reporting obligations. Define supplier roles, responsibilities, and interaction models. Act as the central point for integrating suppliers into an established security framework. Ensure ...

enablement role, focused on ensuring new suppliers can successfully operate within an established security operating model. You'll work closely with security, service management, and transition teams to align suppliers to existing processes, controls, governance requirements, and operational standards. This role is ideal for someone with a strong background … security governance, GRC, supplier management, and security process integration. Key Responsibilities Supplier Onboarding & Process Integration Develop structured onboarding packs covering security processes, policies, governance requirements, and reporting obligations. Define supplier roles, responsibilities, and interaction models. Act as the central point for integrating suppliers into an established security framework. Ensure ...

enablement role, focused on ensuring new suppliers can successfully operate within an established security operating model. You'll work closely with security, service management, and transition teams to align suppliers to existing processes, controls, governance requirements, and operational standards. This role is ideal for someone with a strong background … security governance, GRC, supplier management, and security process integration. Key Responsibilities Supplier Onboarding & Process Integration Develop structured onboarding packs covering security processes, policies, governance requirements, and reporting obligations. Define supplier roles, responsibilities, and interaction models. Act as the central point for integrating suppliers into an established security framework. Ensure ...

better user experience. Information Security (InfoSec) - InfoSec prevents, detects, responds, and mitigates cybersecurity risk, protecting EY and client data, and our information management systems. The opportunity The Cyber & Investigative Services (CIS) Senior Cyber Incident Response Coordinator will exercise exemplary incident management techniques to coordinate incident … cybersecurity events or incidents stemming from suspected threats on a global scale. Candidates for the role must have an exceptional comprehension of cybersecurity incident response plans and coordination of activities, establish and foster relationships on a global scale, and have superb verbal and written communication skills. Additionally, candidates must ...

place, now. The role: We are seeking an experienced BMC Helix Engineer to design, implement, configure, and support enterprise-scale BMC Helix IT Service Management (ITSM) solutions. The successful candidate will possess deep technical expertise across the BMC Helix platform, including workflow automation, integrations, cloud deployments, and ITSM best … practices. They will work closely with technical teams, service management professionals, and stakeholders to deliver robust and scalable service management solutions. Responsibilities: Design, develop, configure, and maintain BMC Helix ITSM solutions. Administer and enhance core ITSM modules including: Incident Management Problem Management Change Management ...

place, now. The role: We are seeking an experienced BMC Helix Engineer to design, implement, configure, and support enterprise-scale BMC Helix IT Service Management (ITSM) solutions. The successful candidate will possess deep technical expertise across the BMC Helix platform, including workflow automation, integrations, cloud deployments, and ITSM best … practices. They will work closely with technical teams, service management professionals, and stakeholders to deliver robust and scalable service management solutions. Responsibilities: Design, develop, configure, and maintain BMC Helix ITSM solutions. Administer and enhance core ITSM modules including: Incident Management Problem Management Change Management ...