1 to 25 of 398 Permanent Performance Management Jobs in England

Corporate Resources and Business Improvement The Resources and Business Improvement directorateis led by Dianne Tranmer. It is responsible for :People Function, Facilities Management, Digital Experience Unit and Technology Group, Information Governance, Executive Support Team and leadership of all our shared services across the GLA Group. Digital Experience Unit Within the Digital Experience Unit (DEU) we take a joined up … excellent experience while providing value for money create clear and simple user experiences that meet defined user needs. About the role The role manages and provides leadership of the performance, activities and operation of the Digital Experience Unit Portfolio Office, working closely with all delivery leads across the unit and wider GLA as necessary. This includes programme management responsibility for those programmes that the unit is directly responsible for and managing the successful performance of a team, together with co-ordinating the performance and centralised reporting functions of other internal and external clienting bodies and delivery partners in the delivery of wider GLA programmes as a whole. What your day will look like Lead on More ❯

Corporate Resources and Business Improvement The Resources and Business Improvement directorateis led by Dianne Tranmer. It is responsible for:People Function, Facilities Management, Digital Experience Unit and Technology Group, Information Governance, Executive Support Team and leadership of all our shared services across the GLA Group. Digital Experience Unit Within the Digital Experience Unit (DEU) we take a joined up … excellent experience while providing value for money create clear and simple user experiences that meet defined user needs. About the role The role manages and provides leadership of the performance, activities and operation of the Digital Experience Unit Portfolio Office, working closely with all delivery leads across the unit and wider GLA as necessary. This includes programme management responsibility for those programmes that the unit is directly responsible for and managing the successful performance of a team, together with co-ordinating the performance and centralised reporting functions of other internal and external clienting bodies and delivery partners in the delivery of wider GLA programmes as a whole. What your day will look like Lead on More ❯

as a strategic advisor, collaborating closely with leaders to drive HR initiatives and align them with organisaitonal goals. This role is pivotal in addressing key areas such as Talent management, Performance management, and Employee engagement, while leveraging data to inform decision-making and drive meaningful change across the business. [Key Accountabilities] (1) Strategic Business Partner - Develop deep … to identify their needs and deliver effective HR strategies and initiatives - Utilise data, metrics, evidence for decision making and implement meaningful changes Suggest new HR strategies to enhance organisational performance and employee engagement (2) Talent Management - Oversee the company’s recruitment process, including updating procedures and policies regularly to identify and retain high-potential employees - Advise managers on … recruitment needs effectively. - Manage and optimise various recruitment channels to attract top talent. - Conduct Comprehensive interviews to assess candidate suitability. - Provide coverage for the HR coordinator when unavailable. (3) Performance Management - Lead the bi-yearly goal-setting and evaluation process across all branches. - Implement and manage the appraisal process using Workday. - Facilitate communication between employees and managers throughout More ❯

for service and act as the primary point of contact for the customer on a day to day basis. Job Details: JOB SUMMARY The oversight of service delivery includes management of sub-contracts, ensuring contract management and delivery services are appropriately executed and that all periodical reporting for the contract, inclusive of customer led audit functions are complete … working relationship with the customer(s) and manage this relationship daily Oversee the delivery of contractual obligations within the parameters of the assigned contract, including the reporting of contract performance and management of customer requirements Work with Customer Services, Engineering and sub-contractors in managing and meeting key metrics including Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) which stimulate growth and performance Management of the financial performance of the assigned contract Identify and promote opportunities to reduce operating costs. Generate additional revenue via variation orders in collaboration with internal teams management, delivery and operation of resources and teams; and management, delivery and implementation of the operational policies and processes More ❯

our Digital Programmes team. The post holder will manage projects, and be a key team member, helping to support a transformational digital modernisation programme. Are you experienced in project management, looking to join a professional programme team and be supported in the role and with your development by our team of project management professionals? The post holder will … successful projects developing and managing teams identifying and monitoring risks and issues consolidating and documenting the fundamental components of projects establishing and maintaining governance arrangements business case development benefits management and realisation financial and commercial management Managing stakeholders, taking account of their levels of influence and particular interests Planning and resource management About us At NCIC, we … or be able to demonstrate an equivalent level of knowledge PRINCE2 Certified Practitioner Evidence of continuous personal development Desirable MS Project Professional/Project Web App MS Office Benefits Management Change Management NHS Digital Clinical Safety Leadership & Management Managing Successful Programmes Certified Practitioner Experience Essential Demonstrable experience of managing complex projects, preferably using PRINCE2 Evidence of working More ❯

Join the Future of Technology with ZILO At ZILO, we're redefining what's possible in technology.ZILO is the UK-based FinTech specialising in global asset and wealth management software,designed to scale and transform businesses of all types using our own developed AI Technology. Our mission is to digitalise the future of the global asset management industry. … a proactive and people-centric People & Learning Advisor to join our small, global, People& Culture team. This is a generalist role with a strong focus on Learning & Development and Performance Management , ideal for someone who thrives in a fast-paced SME environment and is excited about helping shape people and development initiatives. You will lead on the end … to-end performance cycle, design and deliver engaging training sessions and maintain and shape our annual learning planner, own internship and early careers programs, and contribute to the onboarding experience for new hires. We're a close-knit and collaborative team where everyone pitches in and supports each other to get the job done so as a generalist, you More ❯

PCN indicators Manage practice finances including budgets financial reporting invoicing and debt recovery to ensure sustainability and profitability Recruit induct manage and support staff clinical and nonclinical including appraisals performance management payroll and pension oversight Ensure premises and equipment compliance with legal health and safety and infection control standards Maintain compliance with NHS frameworks CQC GDPR and other … on digital transformation initiatives Develop business cases for service improvements and represent the practice at meetings with PCN ICB external stakeholders and neighbouring practices Coordinate business continuity and risk management planning Support safeguarding and ensure policies are understood and followed by all staff About us Walkden Medical Centre has proudly served our community since 1962 from our purpose-built … Manage practice finances including budgeting, financial reporting, invoicing and debt recovery to ensure sustainability and profitability Recruit, induct, manage and support all staff both clinical and nonclinical including appraisals, performance management, payroll and pensions Ensure compliance with legal health and safety and infection control standards as well as NHS frameworks CQC GDPR and other regulatory requirements Lead on More ❯

agreed service levels and business processes. You will act as a point of escalation and take ownership of major incidents outside of normal business hours This role has line management responsibilities of 3 team members. The successful Service Desk Team Lead must be a natural problem solver, tenacious and comfortable with stretching their own capabilities by working outside their … look at ways to improve and streamline processes and technology to ensure we remain efficient and effective in our approach to service delivery. What you'll do: People and Performance Management Incident Process Management Major Incident Management Resource Coordination Spares Management Rosta Management Escalation Management Service Level Management Implement Continuous Improvement initiatives … and conduct reviews where applicable. Evoking the business continuity plan in the event of unplanned outages Out of Hours Attend review calls, identifying and implementing improvements where required Line management of direct reports including objective setting, performance, quality and 1:1 reviews Rosta management alongside other team leaders, including holiday approvals to ensure appropriate staffing levels Coaching More ❯

agreed service levels and business processes. You will act as a point of escalation and take ownership of major incidents outside of normal business hours This role has line management responsibilities of 3 team members. The successful Service Desk Team Lead must be a natural problem solver, tenacious and comfortable with stretching their own capabilities by working outside their … look at ways to improve and streamline processes and technology to ensure we remain efficient and effective in our approach to service delivery. What you’ll do: People and Performance Management Incident Process Management Major Incident Management Resource Coordination Spares Management Rosta Management Escalation Management Service Level Management Implement Continuous Improvement initiatives … and conduct reviews where applicable. Evoking the business continuity plan in the event of unplanned outages Out of Hours Attend review calls, identifying and implementing improvements where required Line management of direct reports including objective setting, performance, quality and 1:1 reviews Rosta management alongside other team leaders, including holiday approvals to ensure appropriate staffing levels Coaching More ❯

clients to meet the changing needs of the global landscape. Required • Experience of related Human Resources process experience. Prior experience with SuccessFactors Employee Central,/Time off/Time Management application/Performance management/Learning management/compensation/Onboarding/RCM with Consulting background. • Good communications skills and able to demonstrate leading and mentoring … Global Delivery Model. • Willing to submit personal data for specific Background Check/Validation for Finance and Government Sector clients. Preferred • Certification in Success factors Modules (EC, EC Time Management, ONB, RCM, LMS ,PMGM ,Compensation) • Minimum of 3 Full Life-cycle implementations of leading or managing SuccessFactors programs including Employee Central,/Time off/Time Management application …/Performance management/Learning management/compensation/Onboarding/RCM with Consulting background. • Good Hands-on Experience in SAP/SuccessFactors with end to end understanding of Solution Architecture. • Should be open to travel to the Preston location. Personal Besides the professional qualifications of the candidates, we place great importance in addition to various forms More ❯

and take your career wherever you want it to go. Join EY and help to build a better working world. Are you passionate about digital innovation, advanced analytics, enterprise performance management and developing creative solutions within Digital Finance? The opportunity Digital Finance Performance Improvement works with clients to address mission critical issues for the Chief Financial Officer … in multi-disciplinary teams for some of the biggest and most recognised corporate brands in the world, applying the latest technologies and analytical methods to help drive their business performance and digital finance transformation agendas that make a real difference to our working world. A growth area for us is Enterprise Intelligence - enabling strategic reporting, budgeting, planning, and forecasting … adapt to digital ways of working and the associated cultural and mindset shift Define the value drivers/steering models, KPI's and information models that underpin an integrated performance management framework that drives growth, margin improvement and/or shareholder value Reporting simplification/transformation Establish integrated performance management including transformation of the budgeting, planning More ❯

check-ins. As a team leader, you can expect to be in one of our UK offices around four days per month. The Role At Spektrix, we see line management as a supportive role focused on enabling engineers to be most effective in their roles and helping them grow their abilities. This includes coaching, mentoring, and creating an environment … Team', you'll also help foster effective teams and take the lead in addressing any issues around behaviours or misaligned expectations. You will be part of an engineering line management group across engineering and more widely across the business, building on and maintaining good practice across the organisation. You will be supported by the People Team in terms of … policies and processes, and you will also contribute to this. At Spektrix, performance management is a continuous process throughout the year, with key points of evaluation and alignment twice a year. This role isn't focused on leading product or technical decisions, but rather on a passion for people and driving team performance. Accountabilities and Responsibilities Accountabilities: Line More ❯

grow a diverse, high-performing team of 400+ global designers and regional people managers. Build scalable, in-person workforce models that optimize quality, speed, and engagement. Own workforce planning, performance frameworks, and professional development strategies across markets Proactively manage retention, absenteeism, and productivity through data and people-first solutions. Operational Excellence & Performance Management Oversee daily workforce operations … to ensure consistent delivery of high-quality designs on time and at scale. Implement standardized metrics and performance management systems to drive excellence across locations. Collaborate with product, engineering, and training teams to build playbooks and improve workforce effectiveness. Design quality assurance programs that tie individual and team performance to customer outcomes. Systems Thinking & Scalability Partner with … Lead the design of tools, dashboards, and models that forecast workforce capacity and mitigate risk. Translate strategic objectives into regional execution plans, with clear ownership and accountability. Champion change management initiatives that drive efficiency, resilience, and innovation across the global org. Culture, Coaching & Engagement Inspire a unified, values-driven culture across all time zones-one that champions teamwork, growth More ❯

and risk management. You will personally contribute across a wide variety of areas, including running the processes through which we set annual and quarterly objectives and key results, overseeing performance management and reporting, and ensuring that we have good governance in all of our operating entities. The ideal candidate will have a track record of managing global operations … we operate, including making sure that Trustees and Executives have access to appropriate external legal and professional advice as required. Run the Foundation's processes for business planning and performance management, working closely with the Executive and Leadership team to ensure that we have clear goals and good quality information on how well we are performing. Run the … Foundation's risk management process, working with colleagues to ensure that the risk register is regularly reviewed and that mitigating actions are identified and implemented. Lead the development and implementation of the Foundation's sustainability plan as we work towards net zero. Ensure that the Foundation has the IT systems, productivity tools, and business processes that it needs to More ❯

Manager to lead frontline support execution across a designated region. This role is fundamental to their support delivery strategy-ensuring timely, high-quality support through clear operational oversight, team performance management, and hands-on execution. This is not a technical contributor role; it is a people's leadership role, with a strong emphasis on performance management … support teams in fast-paced environments. As a Delivery Leader, you will manage a team of Technical Support Specialists and Senior Specialists. You will be accountable for support availability, performance, and customer experience in your region, driving measurable improvements in key metrics such as case resolution time, SLA adherence, escalations, and customer satisfaction. You'll also work closely with … peers, Product, and Support Operations, to continuously raise the bar on operational excellence and user outcomes. The Role: You will own daily support execution for your region, ensuring consistent performance against operational goals and SLAs as well as managing and optimising staff coverage, team availability, and queue balancing in collaboration with Support Operations and Workforce Planning. You will ensure More ❯

Head of Support Performance at Judge.me Closing the Trust Gap in E-commerce Location: Hybrid (2 days in Shoreditch office near Old Street, London) Salary: £80-90k (includes comprehensive benefits package) Our Mission: Fixing Trust in Commerce For a decade, we've been on a mission to close the Trust Gap-commerce's most expensive problem. In a … reviews Organic Growth : We've achieved 40% year-over-year growth purely through word of mouth-no paid marketing or sales teams needed The Opportunity We're seeking a performance-driven Head of Customer Support to architect and optimize a technology-first support operation that directly fuels our growth engine. This role demands a strategic technologist who will maximize … AI automation using Intercom's Fin AI while maintaining rigorous performance standards across our contractor network. You'll build systems and processes that transform support from a traditional cost center into our revenue driver in the Shopify ecosystem. What Makes This Role Special You'll join at a critical transformation moment, reporting directly to the CEO with full ownership More ❯

Recruitment Summit: The selected candidate must be available to attend the Recruitment Summit in London on the 8th and 9th of May (exact venue to be confirmed). The Performance Manager will play a key role in optimising operational and financial performance across the company's DRC operations. The successful candidate will be responsible for tracking, analysing, and … improving business processes, ensuring efficiency, compliance, and alignment with the company's strategic objectives. The role requires a proactive, data-driven, and analytical approach to drive performance improvement across various business functions. Key Responsibilities : Performance Monitoring & Analysis - Track and evaluate business metrics to identify improvement opportunities. KPI & Framework Development - Establish performance management frameworks, KPIs, and reporting … mechanisms. Cross-Functional Collaboration - Work with finance, operations, and commercial teams to support data-driven decisions. Process Optimization - Conduct performance reviews and recommend operational efficiency improvements. Strategic Planning Support - Provide insights based on performance data and industry trends. Compliance & Risk Management - Ensure adherence to corporate policies and regulatory requirements. Business Growth & Sustainability - Identify risks and opportunities for More ❯

us as a Lead Security Architect to play a key role in our security architecture function at an exciting time. Are you a proactive problem solver with strong stakeholder management skills? This could be the role for you! You'll take responsibility for the security solutions and Security architecture for applications, information and infrastructure. Providing advice, guidance and consultancy … value and identifying opportunities to enhance security capabilities for products and services used within the organisation. 6. Responsible for the security blueprint solutions for complex protective and vulnerability security management of both physical and data assets clearly defining the as-is and to-be security architectures and document the transition to the to-be solution and its integration in … the overall Enterprise and Security Architecture blueprints. Staff Management 7. Management of staff including all line management responsibilities, performance management, appraisals, disciplinary, and standard HR processes for Security operations.8. Undertake recruitment and selection in line with organisational processes and participate in the implementation and delivery of initiatives to secure suitable resources, increase skills levels and More ❯

the financial impact of strategic initiatives. This role will support the Notifications team - Helping to craft long and short term product initiative roadmaps through data driven insights, managing channel performance to understand & optimize product performance, and helping product teams prioritize their roadmap based on impact sizing. A strong candidate is equally comfortable and skilled at crafting a thoughtful … relationships with other teams and utilizes input and feedback to develop an understanding of their priorities and constraints. Stakeholder Influence Communicates implications of work (e.g., forecasts, analyses, trends) to management and cross-functional stakeholders with the necessary business context. Leverages insights and data to develop narratives to influence stakeholders with some guidance. Synthesizes problems and communicates point of view … Communicates with stakeholders to answer a variety of questions. Develops standard workstreams and operational processes according to defined procedures. Begins to identify obstacles within immediate scope and makes recommendations. Performance Management Supports performance management by creating, maintaining, and updating basic models and forecasts for assigned metrics. Access, transform, and synthesize data from cross-platform data sources More ❯

the energy transition. Drawing on more than 55 years' experience in highly regulated sectors subject to strict security and safety requirements, we provide our customers with engineering and project management services, as well as digital services and solutions to optimize the performance of complex infrastructure projects throughout their life cycle. The Group is currently ranked second in the … Job Description I Role To lead a team of discipline engineers in the delivery of a technical solution that satisfies the legal and functional requirements along with the associated performance conditions to the agreed time, cost and quality. II Responsibilities Solution development and delivery: 1. Develop and implement strategies for delivery of the discipline-related components of design, including … throughout procurement, construction and commissioning project phases. 8. Develop and deliver work in line with the Project Delivery Fundamentals1 . Safe and Legal: 9. Support development of the hazard management strategies, safety case and associated implementation systems and provide pragmatic design substantiation. 10. Ensure solutions meet all discipline-related legal requirements including CDM, safety (including application of the EDSPs More ❯

a Technical Team Manager to lead and mentor a team of 11 IT support professionals ranging from junior to senior engineers, network specialists, and infrastructure technicians. This is a management-first position, offering the opportunity to shape the service desk's performance, structure, and culture. Based on-site in Bracknell, this is an ideal opportunity for a motivated … across 1st, 2nd, and 3rd line activities. You will: Oversee daily team operations, ensuring efficient resolution of support tickets. Monitor SLAs and KPIs to drive continuous service improvements. Provide performance management, mentoring, workflow assignment, and escalation handling. Generate performance reports and present findings to the senior leadership team. Act as a key liaison with internal stakeholders and … infrastructure, especially the Microsoft stack: Windows Server, Windows OS, Exchange, Active Directory, VMware, and Microsoft Service Centre products. Understanding of networks, particularly Cisco or Juniper devices. Proven experience in performance and people management (team of 5+). Experience with absence management, performance reviews, and workflow tracking. Ability to generate, analyse and present team performance data. More ❯

environmental protection Collaborate with outstanding talents from around the world Achieve your career dreams Job Summary We are looking for an experienced Service Manager to oversee the service quality management, maintenance process optimization, and customer service KPI performance for EV charging solutions in the UK market. This role will work closely with the technical support team to drive … coordination and technical interface in major service issues, ensuring efficient problem resolution for customers. Service Operations Support Support the development and optimization of preventive maintenance, troubleshooting, and spare parts management processes. Monitor and promote the execution of Service Level Agreements (SLAs) to improve response times and customer satisfaction. Work with customer success, sales teams, and third-party service providers … to ensure consistent service delivery. Responsible for the selection, onboarding, and management of service partners , ensuring their competence and competitiveness. Establish and monitor performance KPIs for service partners , driving ongoing improvement in service quality. Support the development of service partner management processes and evaluation mechanisms. Service Performance Management & Customer Support Monitor key service performance More ❯

environmental protection Collaborate with outstanding talents from around the world Achieve your career dreams Job Summary We are looking for an experienced Service Manager to oversee the service quality management, maintenance process optimization, and customer service KPI performance for EV charging solutions in the UK market. This role will work closely with the technical support team to drive … coordination and technical interface in major service issues, ensuring efficient problem resolution for customers. Service Operations Support Support the development and optimization of preventive maintenance, troubleshooting, and spare parts management processes. Monitor and promote the execution of Service Level Agreements (SLAs) to improve response times and customer satisfaction. Work with customer success, sales teams, and third-party service providers … to ensure consistent service delivery. Responsible for the selection, onboarding, and management of service partners , ensuring their competence and competitiveness. Establish and monitor performance KPIs for service partners , driving ongoing improvement in service quality. Support the development of service partner management processes and evaluation mechanisms. Service Performance Management & Customer Support Monitor key service performance More ❯

resource allocation and maintain high service delivery standards. Driveoperational excellence by implementing continuous improvements and refiningservice workflows. Maintainalignment between commercial and operational teams, ensuring efficiency andshared goals. Client & Stakeholder Management Actas the primary point of contact for escalated client matters, ensuring strongclient relationships and high customer satisfaction. Leadclient briefings, progress meetings, and contract updates, ensuring transparentcommunication. Workwith senior leadership … to enhance customer engagement strategies and deliver afirst-class service experience. Financial & Compliance Oversight Takefull ownership of financial performance, including budgeting, forecasting, andprofitability. Ensureall contracts comply with CCS quality standards, regulatory requirements, anddelivery expectations. Collaboratewith finance teams to track expenditures, revenue, and efficiency metrics. OverseeP&L management within the operations function to drive financialsustainability. Process Management & Performance … delivery. EnsureOperations Managers have access to up-to-date procedural documentation andguidance manuals. Implementand refine client reporting structures, WIP tracking, and IT systemintegrations. Ensurestaff accountability and adherence to CCS performance metrics. Compliance & Training Maintaincompliance with industry standards, CCS policies, and contractual requirements. Auditprocesses regularly, identifying areas for improvement and implementingcorrective measures. Driveteam training and professional development, ensuring all staff More ❯

across global teams and ensure cultural continuity Business Partnership: Act as a strategic advisor to business leaders, influencing decisions through coaching & mentoring, data-driven insights and fostering a high-performance, inclusive culture. Policy & Performance: Oversee policy management, performance frameworks, and retention strategies. Ensure alignment with UK employment law and global standards Talent Strategy: Drive talent acquisition … engagement, performance management, succession planning, DE&I agenda and capability development across business units. HR Tech Integration: Oversee implementation and optimization of HR systems. Drive digital transformation and process reengineering. Stakeholder Engagement: Executive Collaboration: Partner with senior stakeholders across business lines to align HR initiatives with strategic goals. Change Management: Influence and drive change with strong communication … legal entities and influence decisions through data-driven insights. Familiarity with HRMS platforms and experience implementing HRMS systems and driving digital HR transformation. Sound expertise in hiring strategy, vendor management, referral programs, and audit compliance. Exposure to leadership hiring, and global sourcing models. Eligible to work in the UK. What We Offer You A hybrid working model with flexibility More ❯