1 to 25 of 283 Permanent Performance Management Jobs in England

Corporate Resources and Business Improvement The Resources and Business Improvement directorateis led by Dianne Tranmer. It is responsible for:People Function, Facilities Management, Digital Experience Unit and Technology Group, Information Governance, Executive Support Team and leadership of all our shared services across the GLA Group. Digital Experience Unit Within the Digital Experience Unit (DEU) we take a joined up … excellent experience while providing value for money create clear and simple user experiences that meet defined user needs. About the role The role manages and provides leadership of the performance, activities and operation of the Digital Experience Unit Portfolio Office, working closely with all delivery leads across the unit and wider GLA as necessary. This includes programme management responsibility for those programmes that the unit is directly responsible for and managing the successful performance of a team, together with co-ordinating the performance and centralised reporting functions of other internal and external clienting bodies and delivery partners in the delivery of wider GLA programmes as a whole. What your day will look like Lead on More ❯

our HR Operations Specialist, you will design, build, and optimize our human resources function and operate it like a well-engineered machine. You'll create systematic approaches to talent management, performance optimization, and organizational operations while maintaining our core values and vision. This role requires someone who thinks like an engineer but understands the human element of building … and managing great teams. Core Responsibilities HR Systems Architecture Design, implement and operate scalable HR processes and workflows that minimize manual intervention Build and maintain automated systems for onboarding, performance tracking, and employee lifecycle management Create data-driven dashboards and metrics to monitor HR effectiveness and team health Establish standardized procedures that maintain consistency that allowing for scaling … Performance Management Strategy Develop, execute and operate a comprehensive performance management framework aligned with engineering excellence principles Create objective, measurable criteria for evaluating talent and technical contributions Implement continuous feedback loops and performance optimization processes Design career progression frameworks that retain top talent and encourage skill development Ruby Engineering Talent Focus Partner with engineering leadership More ❯

Management and co-ordination of workplace, facilities, access management and H&S activities. The Workplace Manager ensures that, at all times, Natixis demonstrates best practice in Workplace Management and is compliant with (and can evidence) Statutory Inspections,British Standards and ACOP. Management and leadership of projects ranging from MEP infrastructure feasibility and replacements through to internal … Workplace services. Implement and promote sustainable practices ensuring compliance with environmental regulations whilst fostering a culture of sustainability within the organisation. Main responsibilities of the role Project and change management Development and management of projects to support the workplace environment. From initial concepts through to project planning, resource management, risk management, communication management and overall … project delivery. Manage projects in accordance with governance framework. Lead change management initiatives that facilitate the transition to new workplace models ensuring effective communication and stakeholder engagement throughout the process. Technology, Data Analytics and Data driven decision making Proficiency in data analytics to assess space utilisation, asset management, operational efficiency and employee satisfaction enabling informed decision making that More ❯

for service and act as the primary point of contact for the customer on a day to day basis. Job Details: JOB SUMMARY The oversight of service delivery includes management of sub-contracts, ensuring contract management and delivery services are appropriately executed and that all periodical reporting for the contract, inclusive of customer led audit functions are complete … working relationship with the customer(s) and manage this relationship daily Oversee the delivery of contractual obligations within the parameters of the assigned contract, including the reporting of contract performance and management of customer requirements Work with Customer Services, Engineering and sub-contractors in managing and meeting key metrics including Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) which stimulate growth and performance Management of the financial performance of the assigned contract Identify and promote opportunities to reduce operating costs. Generate additional revenue via variation orders in collaboration with internal teams management, delivery and operation of resources and teams; and management, delivery and implementation of the operational policies and processes More ❯

our Digital Programmes team. The post holder will manage projects, and be a key team member, helping to support a transformational digital modernisation programme. Are you experienced in project management, looking to join a professional programme team and be supported in the role and with your development by our team of project management professionals? The post holder will … successful projects developing and managing teams identifying and monitoring risks and issues consolidating and documenting the fundamental components of projects establishing and maintaining governance arrangements business case development benefits management and realisation financial and commercial management Managing stakeholders, taking account of their levels of influence and particular interests Planning and resource management About us At NCIC, we … or be able to demonstrate an equivalent level of knowledge PRINCE2 Certified Practitioner Evidence of continuous personal development Desirable MS Project Professional/Project Web App MS Office Benefits Management Change Management NHS Digital Clinical Safety Leadership & Management Managing Successful Programmes Certified Practitioner Experience Essential Demonstrable experience of managing complex projects, preferably using PRINCE2 Evidence of working More ❯

PCN indicators Manage practice finances including budgets financial reporting invoicing and debt recovery to ensure sustainability and profitability Recruit induct manage and support staff clinical and nonclinical including appraisals performance management payroll and pension oversight Ensure premises and equipment compliance with legal health and safety and infection control standards Maintain compliance with NHS frameworks CQC GDPR and other … on digital transformation initiatives Develop business cases for service improvements and represent the practice at meetings with PCN ICB external stakeholders and neighbouring practices Coordinate business continuity and risk management planning Support safeguarding and ensure policies are understood and followed by all staff About us Walkden Medical Centre has proudly served our community since 1962 from our purpose-built … Manage practice finances including budgeting, financial reporting, invoicing and debt recovery to ensure sustainability and profitability Recruit, induct, manage and support all staff both clinical and nonclinical including appraisals, performance management, payroll and pensions Ensure compliance with legal health and safety and infection control standards as well as NHS frameworks CQC GDPR and other regulatory requirements Lead on More ❯

agreed service levels and business processes. You will act as a point of escalation and take ownership of major incidents outside of normal business hours This role has line management responsibilities of 3 team members. The successful Service Desk Team Lead must be a natural problem solver, tenacious and comfortable with stretching their own capabilities by working outside their … look at ways to improve and streamline processes and technology to ensure we remain efficient and effective in our approach to service delivery. What you'll do: People and Performance Management Incident Process Management Major Incident Management Resource Coordination Spares Management Rosta Management Escalation Management Service Level Management Implement Continuous Improvement initiatives … and conduct reviews where applicable. Evoking the business continuity plan in the event of unplanned outages Out of Hours Attend review calls, identifying and implementing improvements where required Line management of direct reports including objective setting, performance, quality and 1:1 reviews Rosta management alongside other team leaders, including holiday approvals to ensure appropriate staffing levels Coaching More ❯

clients to meet the changing needs of the global landscape. Required • Experience of related Human Resources process experience. Prior experience with SuccessFactors Employee Central,/Time off/Time Management application/Performance management/Learning management/compensation/Onboarding/RCM with Consulting background. • Good communications skills and able to demonstrate leading and mentoring … Global Delivery Model. • Willing to submit personal data for specific Background Check/Validation for Finance and Government Sector clients. Preferred • Certification in Success factors Modules (EC, EC Time Management, ONB, RCM, LMS ,PMGM ,Compensation) • Minimum of 3 Full Life-cycle implementations of leading or managing SuccessFactors programs including Employee Central,/Time off/Time Management application …/Performance management/Learning management/compensation/Onboarding/RCM with Consulting background. • Good Hands-on Experience in SAP/SuccessFactors with end to end understanding of Solution Architecture. • Should be open to travel to the Preston location. Personal Besides the professional qualifications of the candidates, we place great importance in addition to various forms More ❯

sits within the portfolio of the Executive Director of Finance at Sheffield Health and Social Care. In addition to providing the day-to-day operations and services, which includeinformatics, performance management, data analytics, digital systems, and ICT support to the whole Trust, it also oversees the Trust's Digital Transformation Strategy. Main duties of the job Leadership and … Management Leads and drives the objectives and targets of the Department and Directorate. Regularly reviews and prioritises workload, considering both regular and unpredictable requirements with tight deadlines. Provides cover and acts as a deputy for other members of the Digital Management Team as needed. Interacts daily with senior members of the Trust and highly skilled technical resources in … well-informed advice to enhance the effectiveness of significant activities, ensuring understanding and proper utilization. Defines digital technology strategies and roadmaps for ongoing improvements in clinical and business information management in line with objectives. Leads the development of enterprise and information systems architecture, identifying integration touchpoints and applying relevant standards. Provides analytical and technical expertise in analysing, interpreting, managing More ❯

check-ins. As a team leader, you can expect to be in one of our UK offices around four days per month. The Role At Spektrix, we see line management as a supportive role focused on enabling engineers to be most effective in their roles and helping them grow their abilities. This includes coaching, mentoring, and creating an environment … Team', you'll also help foster effective teams and take the lead in addressing any issues around behaviours or misaligned expectations. You will be part of an engineering line management group across engineering and more widely across the business, building on and maintaining good practice across the organisation. You will be supported by the People Team in terms of … policies and processes, and you will also contribute to this. At Spektrix, performance management is a continuous process throughout the year, with key points of evaluation and alignment twice a year. This role isn't focused on leading product or technical decisions, but rather on a passion for people and driving team performance. Accountabilities and Responsibilities Accountabilities: Line More ❯

grow a diverse, high-performing team of 400+ global designers and regional people managers. Build scalable, in-person workforce models that optimize quality, speed, and engagement. Own workforce planning, performance frameworks, and professional development strategies across markets Proactively manage retention, absenteeism, and productivity through data and people-first solutions. Operational Excellence & Performance Management Oversee daily workforce operations … to ensure consistent delivery of high-quality designs on time and at scale. Implement standardized metrics and performance management systems to drive excellence across locations. Collaborate with product, engineering, and training teams to build playbooks and improve workforce effectiveness. Design quality assurance programs that tie individual and team performance to customer outcomes. Systems Thinking & Scalability Partner with … Lead the design of tools, dashboards, and models that forecast workforce capacity and mitigate risk. Translate strategic objectives into regional execution plans, with clear ownership and accountability. Champion change management initiatives that drive efficiency, resilience, and innovation across the global org. Culture, Coaching & Engagement Inspire a unified, values-driven culture across all time zones-one that champions teamwork, growth More ❯

Manager to lead frontline support execution across a designated region. This role is fundamental to their support delivery strategy-ensuring timely, high-quality support through clear operational oversight, team performance management, and hands-on execution. This is not a technical contributor role; it is a people's leadership role, with a strong emphasis on performance management … support teams in fast-paced environments. As a Delivery Leader, you will manage a team of Technical Support Specialists and Senior Specialists. You will be accountable for support availability, performance, and customer experience in your region, driving measurable improvements in key metrics such as case resolution time, SLA adherence, escalations, and customer satisfaction. You'll also work closely with … peers, Product, and Support Operations, to continuously raise the bar on operational excellence and user outcomes. The Role: You will own daily support execution for your region, ensuring consistent performance against operational goals and SLAs as well as managing and optimising staff coverage, team availability, and queue balancing in collaboration with Support Operations and Workforce Planning. You will ensure More ❯

Head of Support Performance at Judge.me Closing the Trust Gap in E-commerce Location: Hybrid (2 days in Shoreditch office near Old Street, London) Salary: £80-90k (includes comprehensive benefits package) Our Mission: Fixing Trust in Commerce For a decade, we've been on a mission to close the Trust Gap-commerce's most expensive problem. In a … reviews Organic Growth : We've achieved 40% year-over-year growth purely through word of mouth-no paid marketing or sales teams needed The Opportunity We're seeking a performance-driven Head of Customer Support to architect and optimize a technology-first support operation that directly fuels our growth engine. This role demands a strategic technologist who will maximize … AI automation using Intercom's Fin AI while maintaining rigorous performance standards across our contractor network. You'll build systems and processes that transform support from a traditional cost center into our revenue driver in the Shopify ecosystem. What Makes This Role Special You'll join at a critical transformation moment, reporting directly to the CEO with full ownership More ❯

Recruitment Summit: The selected candidate must be available to attend the Recruitment Summit in London on the 8th and 9th of May (exact venue to be confirmed). The Performance Manager will play a key role in optimising operational and financial performance across the company's DRC operations. The successful candidate will be responsible for tracking, analysing, and … improving business processes, ensuring efficiency, compliance, and alignment with the company's strategic objectives. The role requires a proactive, data-driven, and analytical approach to drive performance improvement across various business functions. Key Responsibilities : Performance Monitoring & Analysis - Track and evaluate business metrics to identify improvement opportunities. KPI & Framework Development - Establish performance management frameworks, KPIs, and reporting … mechanisms. Cross-Functional Collaboration - Work with finance, operations, and commercial teams to support data-driven decisions. Process Optimization - Conduct performance reviews and recommend operational efficiency improvements. Strategic Planning Support - Provide insights based on performance data and industry trends. Compliance & Risk Management - Ensure adherence to corporate policies and regulatory requirements. Business Growth & Sustainability - Identify risks and opportunities for More ❯

value and identifying opportunities to enhance security capabilities for products and services used within the organisation. 6. Responsible for the security blueprint solutions for complex protective and vulnerability security management of both physical and data assets clearly defining the as-is and to-be security architectures and document the transition to the to-be solution and its integration in … the overall Enterprise and Security Architecture blueprints. Staff Management 7. Management of staff including all line management responsibilities, performance management, appraisals, disciplinary, and standard HR processes for Security operations. 8. Undertake recruitment and selection in line with organisational processes and participate in the implementation and delivery of initiatives to secure suitable resources, increase skills levels … 10. Responsible for prioritising and planning own whilst contributing to the teams work and providing input to the prioritisation of projects and programmes proposed and/or underway. Financial Management 11. Maintain an awareness of financial and personal implications in the use of a range of resources. 12. Responsibility for contributing to budget management processes in accordance with More ❯

the energy transition. Drawing on more than 55 years' experience in highly regulated sectors subject to strict security and safety requirements, we provide our customers with engineering and project management services, as well as digital services and solutions to optimize the performance of complex infrastructure projects throughout their life cycle. The Group is currently ranked second in the … Job Description I Role To lead a team of discipline engineers in the delivery of a technical solution that satisfies the legal and functional requirements along with the associated performance conditions to the agreed time, cost and quality. II Responsibilities Solution development and delivery: 1. Develop and implement strategies for delivery of the discipline-related components of design, including … throughout procurement, construction and commissioning project phases. 8. Develop and deliver work in line with the Project Delivery Fundamentals1 . Safe and Legal: 9. Support development of the hazard management strategies, safety case and associated implementation systems and provide pragmatic design substantiation. 10. Ensure solutions meet all discipline-related legal requirements including CDM, safety (including application of the EDSPs More ❯

benefit. The role will coach, mentor and provide leadership to Functional Assessor's and Site Coordinators' within a designated team/location, developing and implementing plans to drive improved performance and share best practice. The role will have line management responsibilities. Responsibilities: Provide visible leadership and direction to the team/site, to enable the effective delivery of … customer service-related measures within those teams/sites. Coach, mentor and lead a team of Functional Assessors' and Site Coordinators' with action planning and development plans through effective performance management processes, showing understanding, respect and compassion for the opinions/needs of other people, if they differ from their own. Motivate and inspire team members through continuous … professional development and recognising exceptional performance, identifying and developing team members with potential in support of effective succession planning. Positively contribute to team effort and support others in their approaches and be dedicated to the values of the organisation, maintaining composure even in stressful or conflict situations and having the strength to wait for the right time to intervene More ❯

technologies and leveraging industry standard integrations like TMF APIs, Netconf, etc. Expert level experience in designing solutions for large scale Service Provider or Enterprise Networks in these domains - Order management, Inventory Management, Provisioning/Activation, Discovery & Reconciliation, Alarm Management, Performance Management, Test & Diagnostics, Network Plan and Build. Demonstrable experience with Large scale streaming pipeline based … and wireless), deployment models and usage of Infrastructure as Code. Demonstrable experience of product development leadership in one or more of these domains - Service Assurance, fulfilment, Provisioning, Activation, Inventory Management or Workflow Orchestration. Experience with NetSecDevOps way of working and experience in delivering runbooks, Network Service Models and blueprints for enablement of Zero Touch Ops. You may be assessed … excellence, fostering a culture of innovation, and collaborating with cross-functional teams to align technical decisions with business objectives. Accountabilities Lead engineering teams effectively, fostering a collaborative and high-performance culture to achieve project goals and meet organizational objectives. Oversee timelines, team allocation, risk management and task prioritisation to ensure the successful delivery of solutions within scope, time More ❯

resource allocation and maintain high service delivery standards. Driveoperational excellence by implementing continuous improvements and refiningservice workflows. Maintainalignment between commercial and operational teams, ensuring efficiency andshared goals. Client & Stakeholder Management Actas the primary point of contact for escalated client matters, ensuring strongclient relationships and high customer satisfaction. Leadclient briefings, progress meetings, and contract updates, ensuring transparentcommunication. Workwith senior leadership … to enhance customer engagement strategies and deliver afirst-class service experience. Financial & Compliance Oversight Takefull ownership of financial performance, including budgeting, forecasting, andprofitability. Ensureall contracts comply with CCS quality standards, regulatory requirements, anddelivery expectations. Collaboratewith finance teams to track expenditures, revenue, and efficiency metrics. OverseeP&L management within the operations function to drive financialsustainability. Process Management & Performance … delivery. EnsureOperations Managers have access to up-to-date procedural documentation andguidance manuals. Implementand refine client reporting structures, WIP tracking, and IT systemintegrations. Ensurestaff accountability and adherence to CCS performance metrics. Compliance & Training Maintaincompliance with industry standards, CCS policies, and contractual requirements. Auditprocesses regularly, identifying areas for improvement and implementingcorrective measures. Driveteam training and professional development, ensuring all staff More ❯

on our collaborative spirit, entrepreneurial zeal and agile corporate structure. We recognize that the expertise of our staff is our strongest asset, so we generously reward employees for successful performance and invest in their careers through training and the development of new skills and certifications. Overview We are seeking an experienced Service Desk Lead to manage a small team … of Enterprise Project Portfolio Management (EPPM) Analysts. The Service Desk Lead will play a pivotal role in ensuring the efficient operation of the Service Desk, meeting service level agreements (SLAs), and driving continuous improvement initiatives. This role requires a strong understanding of ITIL processes, leadership skills, and the ability to develop and execute strategies to enhance service delivery. Responsibilities … 1. Team Leadership and Line Management Provide day-to-day leadership and management of the Service Desk team of EPPM Analysts. Foster a collaborative and high-performing team environment through coaching, mentoring, and performance management. Conduct regular team meetings, one-on-one sessions, and performance reviews 2. Service Desk Operations Ensure the Service Desk functions efficiently More ❯

growth, we are looking for a dynamic Network Operations Manager to join the team, based at one of their UK Distribution Centres. This role will be key in driving performance improvements, optimising processes, and implementing innovative solutions across the DC network. The purpose of this role is to partner with the 3PL operational teams to refine planning accuracy, identify … continuous improvement opportunities and scale deploying innovation across the network. This role has a bias towards Warehouse Management. Key Responsibilities: Performance Management: Lead performance reviews with internal teams and 3PL partners, monitoring safety, people, cost, quality, and customer metrics. Own budget control and initiatives to eliminate inefficiencies and improve standards. Operational Process Expertise: Deploy lean processes across … the DC and 3PL environments, identifying areas for improvement and implementing corrective actions. Use tools like KANBAN to prioritise changes and drive consistency across the network. Stakeholder Management: Build strong relationships with internal and external stakeholders, holding them accountable for deliverables and driving continuous improvement initiatives. Leadership: Communicate effectively at all levels, leading operational performance discussions and ensuring More ❯

Job Description:** *About the Role* This is a critical technical role within our newly established IT team in Belfast, instrumental in ensuring the *stability, performance, and security of our SAP landscape*. You'll be the on-site digital/IM representative for infrastructure and platform activities, providing a vital link between our local Belfast operations and the central … IT tools and services provided by the current supplier. A key aspect of your role will be to *assess the service we are receiving, contributing to the tracking and management of service performance* in partnership with them. You will also work alongside the current supplier's IT team as they implement a new SAP S/4HANA system. … driving decisions that align with our long-term objectives. Beyond this, you'll play a crucial role in maintaining and optimizing our SAP environment, ensuring high reliability, availability, and performance as we evolve our IT landscape. This position offers a unique opportunity to apply deep technical SAP expertise, *lead key projects and activities*, and contribute strategically to the success More ❯

our employees drive impact, innovate, and shape the global commercial real estate (CRE) and PropTech industry. Our people-centric culture empowers you to deliver in a high trust, high performance culture, surrounded by an inclusive team that's collaborating to modernize our industry. We invest in our people with training and growth opportunities designed to propel you further in … driving high performing teams. This role requires a unique blend of technical acumen, leadership skills, and strategic thinking. In this capacity, the Engineering Manager is focused on overseeing the performance management and development of engineers, ensuring adherence to engineering excellence and community practice. They play a strategic role in project planning and execution, aligning engineering resources with the … company's goals. Additionally, the Engineering Manager III is key in recruitment and resource management, maintaining a comprehensive skillset and job inventory, and developing a robust competency framework. Success in this role is defined by the ability to lead a team effectively, fostering a culture of continuous improvement, agility, fungibility and alignment of goals and objectives. Key Responsibilities People More ❯

that is both customer-centric and commercially viable. We are dedicated to being a strategic partner to the business by delivering innovative HR strategies and solutions that drive business performance, high performance culture and a continuous improvement, growth mindset. Our vision is to create a collaborative and diverse workplace culture whereby Hiscox is recognised as the best place … role will implement initiatives that align with the Hiscox 2030 strategy. In this role, you will leverage analytics to inform organisational effectiveness and ensure successful implementation through effective project management practices. You will provide essential support to group-wide strategic initiatives, contributing to a transformative journey significantly impacting the future of work at Hiscox. If you are ready to … implementing mitigation strategies. • Ensure thorough project closure by reviewing outcomes and confirming deliverables meet quality standards and stakeholder expectations. Evaluate project outcomes and apply continuous improvement practices, such as performance metrics and lessons learned, to enhance future initiatives. Project Management & Execution: Develop detailed project plans outlining scope, goals, timelines, resources, budgets, and risk mitigation strategies; co-ordinate cross More ❯

Portfolio Delivery to oversee the successful delivery of change programs across the Group. The role will suit an insurance change specialist with a proven track record of leading high performance project management teams to deliver complex change and transformation programs. This is a complex position that will encompass multiple geographies and regulatory requirements, so it will suit a … process and people, there will also be a substantial IT systems change element to the role as we continue a modernisation program across the Group. Responsibilities Planning and Portfolio Management • Define and manage the portfolio roadmap, working closely with business and technical stakeholders. • Ensuring the portfolio is aligned with company strategy and reflects business priorities. • Owning the rolling demand … plan, annual delivery plan and related investments. Project/Program Management: • Oversee the delivery of all major transformation programs and projects, ensuring alignment with business strategy. • Ensuring projects are well-managed, adhere to governance, and are delivered with quality, on time and within budget. • Identifying and mitigating risks, ensuring projects stay on track. • Implementing and monitoring quality assurance processes. More ❯