176 to 200 of 368 Permanent SLA Jobs in England

desktop environments). Integration and test of new products (both hardware & software). Administration & enhancement of the environment and its supportability. Aware of relevant SLA structure & to respond, fix or escalate according. Windows Infrastructure Engineer - Hemel Hempstead (Hybrid) - £35-40K more »

desktop environments). Integration and test of new products (both hardware & software). Administration & enhancement of the environment and its supportability. Aware of relevant SLA structure & to respond, fix or escalate according. Windows Infrastructure Engineer - Hemel Hempstead (Hybrid) - £35-40K ... more »

desktop environments). Integration and test of new products (both hardware & software). Administration & enhancement of the environment and its supportability. Aware of relevant SLA structure & to respond, fix or escalate according. Windows Infrastructure Engineer - Hemel Hempstead (Hybrid) - £250 - 300/day Inside IR35 more »

5+ years' experience in a 2nd line position or similar 3rd line experience beneficial Excellent communication skills and experience working to project deadlines ensuring SLA's are met to ensure 'business as usual' for all customers. Hold industry qualification ideally either Microsoft or Networking focussed Full driving license The 2nd more »

and approach to learning new technologies relevant to the business. Interpret business requirements and technical specifications to complete estimates for change requests within established SLA’s. Gain an understanding of our client’s industry and customer base requirements and how they are met by our client’s product range. TECHNICAL more »

Engineering teams to define new data sources and integrate them into the CRM systems Provide regular CRM and ROI reporting Set out measurable lead SLA metrics for commercial teams and provide detailed monthly reporting Candidate Requirements 5 years’ experience working in a similar role for a company that has a more »

duties of the job Key role responsibilities; - To analyse and resolve various desktop support issues using both documented guidance and own initiative to meet SLA's - Work within Trust and department guidelines - Installing and maintaining expensive equipment, in a safe condition for users - Travel to any IT site within the … and work under pressure - High technical ability, strong communication skills. Ability to troubleshoot and deliver solutions for complex requirements - Experience of delivering services under SLA and/or project based conditions - Flexible working and own a full clean UK driving licence Desirable skills; - Ability to understand and communicate complex technical more »

checked by senior staff. Answering the telephone, responding to emails and updating requests Provide first line analysis of all IT issues and ensure that SLA's are met Keep customers informed of the status and progress of tasks and update tickets Complete other service-related tasks as required by your more »

Responsibilities Responsible for day-to-day execution of assigned global field and remote service attendances. Coordinate with Aftersales Team & Service Engineer team ensuring all SLA’s & KPI’s are met and achieved. Efficiently convert sales quotes and coordinate service jobs from handover to invoice, providing draft invoices for approval, accountable more »

onboarding process and ensuring the day 1 induction is completed in line with business expectations. Other Duties Discussing/reviewing/answering complaints within SLA Attendance at Stakeholder Engagement Meetings as and when required Review data and implementing changes where necessary to improve claimant journey/experience Completing, checking, and more »

the root cause of the incident is identified and actions put in place to prevent reoccurrence; ensuring close out of all actions within agreed SLA Network Plus at A Glance Network Plus is an award-winning business delivering essential utility and infrastructure services for the UKs major providers of gas more »

a week in the office. Salary: £25,000 - £35,000 per annum + benefits. Key Responsibilities • Complete client file reviews to monitor adherence to SLA's and internal performance standards using the internal audit database or client specific document as appropriate. • Produce audit performance reports to the QA Manager for more »

identifying, diagnosing, managing, and resolving incidents, minimising the impact of any network outage and customer downtime. You will be expected to ensure that customer SLA’s are achieved for all services using Network Monitoring and end-to-end Incident Management processes. Your day-to-day responsibilities will include: Network Monitoring more »

day to day role will involve contract scrutiny, customer contact and ordering services as specified from the relevant suppliers via CRM system within agreed SLA's. The role will also involve the management and coordination of order workloads, progress reports and service updates for both the business and customers, whilst more »

conducting proactive and reactive maintenance, diagnosing faults, and carrying out remedial works to rectify issues on building control systems in accordance with the service level agreement, this includes carrying out small repairs & remedial works. You will be part of the team that responds to customer service calls in the event more »

billing information such as meter readings. Administer and control all reporting and issuing of invoices, in line with the client’s requirements within agreed SLA’s and targets. Analyse and examine costs to establish the agreement in line with the contract. Key Experience: Extensive PC skills, with a strong working more »

You will lead on the supplier relationship management across Digital and Data Services. Develop strategic relationship with key vendors and ensuring delivery meats agreed SLA, milestone, and road map. You will maintain DDS contract register and review all IT contracts and analyse spend across the Council. Influencing stakeholders and suppliers more »

is required along with excellent organisational skills. A strong leader, you will need to be driven to achieve targets in a reactive environment where SLA's need to be met. Working in close conjunction with the General Manager you will play a key role in supporting the daily operational needs more »

this Delivery Manager role? · Over 5 years of experience in managing a team. · Experience developing processes within a quality management system. · Ability to develop SLA KPI and OKR. · A technical understanding at a high level for software and hardware. · Good interpersonal and communication skills. What’s in it for you more »

billing information such as meter readings. Administer and control all reporting and issuing of invoices, in line with the client's requirements within agreed SLA's and targets. Analyse and examine costs to establish the agreement in line with the contract. Key Experience: Extensive PC skills, with a strong working more »

team. • Build and maintain relationships with the third party suppliers that are utilised by Federated Hermes, to include input to the Service Level Agreements (SLA’s). • Provide support for the Fund Administration team for queries • Produce monthly investor and transaction analysis for senior management • Participate in continuous improvement initiatives more »

staff, customer or technical failures to the management team, and responsible for gathering information required to complete the associated fault forms, within an agreed SLA time period, along with ideas to avoid a repeat occurrence - Keeps Technical Event Lead and Team Lead well informed of the status of event support more »

role in maintaining our high standards and customer satisfaction. Key Responsibilities: * Provide exceptional out-of-hours support to key accounts, ensuring 100% adherence to SLA & SOP standards. * Conduct handover meetings with account management teams at the start and end of every shift to ensure seamless transitions. * Monitor and ensure timely more »

queries through the HR helpdesk ticketing system. Pro-actively responding to queries, providing accurate information, and resolving issues in a timely manner within service level agreement or escalating to HR Systems Manager when needed. Troubleshooting and Issue Resolution: Investigating and troubleshooting technical issues relating to the HR System; collaborating with more »

other colleagues in troubleshooting and resolution. Maintain a high degree of customer service for all support queries and adhere to all service procedures and SLA's. Arrange for and work with external 3rd party technical support where problems cannot be resolved internally. Demonstrate and apply knowledge and experience with IT more »