26 to 50 of 731 Permanent Service Delivery Jobs in England

focussed, technology and data driven business and recognise the key role outstanding technology professionals play in helping us achieve our goal. The digital and service delivery team is accountable for the delivery, management and support (build & run) of key digital and business applications that support the commercial … a broad range of Technology solutions and will need to work very closely with stakeholders to understand business requirements and how the Digital and Service team enable the delivery of commercial targets. The Head of Digital and Service Delivery is responsible for leading the team that … needs to understand business requirements (functional and non-functional) by working with product teams and business stakeholders. Core to this will be ensuring that service delivery is to the agreed levels, ensuring that the business has the tools and applications it needs to succeed. The Head of Digital more »

focussed, technology and data driven business and recognise the key role outstanding technology professionals play in helping us achieve our goal. The digital and service delivery team is accountable for the delivery, management and support (build & run) of key digital and business applications that support the commercial … a broad range of Technology solutions and will need to work very closely with stakeholders to understand business requirements and how the Digital and Service team enable the delivery of commercial targets. The Head of Digital and Service Delivery is responsible for leading the team that … needs to understand business requirements (functional and non-functional) by working with product teams and business stakeholders. Core to this will be ensuring that service delivery is to the agreed levels, ensuring that the business has the tools and applications it needs to succeed. The Head of Digital more »

SERVICE DELIVERY MANAGER Infrastructure, finance, customer delivery, managed service. A global Managed Services client of ours who specialises in the Financial sector is seeking a Service Delivery Manager to ensure the smooth and efficient delivery of IT services in a 24/7 infrastructure … environment. You will play a critical role in maintaining elevated levels of customer satisfaction by overseeing service delivery and working with technical teams. This is a key customer facing role. We are looking for someone to create, manage, and monitor the delivery of IT services to meet … established service level agreements (SLAs), key performance indicators (KPIs), service improvements plans (SIPs) and root cause analysis (RCA). You will collaborate with cross-functional teams to ensure seamless service delivery and issue resolution. You will also collaborate with other SDMs to provide follow-the-sun more »

Service Delivery Coordinator Location : Bilsthorpe, Newark, NG22 8UA, UK Salary : Competitive + Benefits Contract : Permanent, Contract Hours : Part-time - 20 hours per week Benefits : A competitive salary in a growing company committed to our people. 29 days holiday incl. bank holidays. Holidays increase with length of service. Hybrid … cinema, shopping and many more Life Insurance (3 times salary). Employee Assistance Program. Bike2Work scheme. Free on-site parking. Enva is a full-service and leading provider of recycling and resource recovery solutions, with locations across the United Kingdom and Ireland. We have an opportunity for a Service Delivery Coordinator to join our Customer Experience Team. Service Delivery Coordinator - The Role : To boost the overall customer experience by ensuring that all Enva services are delivered seamlessly, on time, within budget and with a customer centric approach with every interaction. Service Delivery Coordinator more »

Position: Service Delivery Manager Location: Corby (Hybrid) Salary: £48,000 - £60,000 About the Role: We are recruiting on behalf of a prominent charity seeking a dedicated Service Delivery Manager to join their IT team. In this role, you will oversee a team of four, ensuring … the efficient delivery of IT services across the organization. Your expertise in ITIL and JIRA will be crucial in managing and improving service processes. Key Responsibilities: Lead and mentor a team of four direct reports. Manage and optimize service delivery processes using ITIL frameworks. Utilize JIRA … for issue tracking and project management. Collaborate with various departments to ensure seamless IT service support. Monitor service performance and implement improvement plans. Requirements: Proven experience as a Service Delivery Manager. Strong knowledge of ITIL best practices. Proficiency in JIRA. Excellent leadership and communication skills. Ability more »

Service Delivery Operational Planner Role Purpose The Service Delivery Operational Planner will maximize growth whilst minimizing Service Delivery inefficiencies. This planner is at the heart of the operation, supporting the delivery of stable operations at Gatwick Airport. Department activities include managing the service delivery batching capacity, forecasting staff demand and customer flow,... more »

more effective in what they do today, and innovating to raise the bar of what can be achieved in the future. Significant change in service provision is anticipated, and it is vital to have effective, proactive engagement with other departments and faculties. This will address a key improvement required … coordination. Job Purpose The Principal Engineer role will play a key role in shaping and implementing the changes and improvements required to transform the service provision of technology services across the organization. Reporting to their respective ‘Head of’ (Head of Technology Enablement & Support, Head of Infrastructure, or Head of … Platforms & Applications), the Principal Engineer forms part of the wider leadership team providing direction for the Delivery & Operations function. As an expert in their field, they will be responsible for effective leadership within their technical and functional areas of responsibility. The role encompasses engineering across a wide-ranging technology more »

Service Delivery Manager Ref: ULT-MS-2223-003-RH Please note you must be able to travel twice a week in London at your own cost Why Ultima For over 30 years, Ultima has been at the heart of the UKs IT industry. Built on the values of … that impacts cost of living so you can enjoy life as much as you enjoy working for Ultima and our customers. The role of Service Delivery Manager (SDM) is to work closely with the Customer and Ultima Technical Support teams, to ensure outstanding service is delivered to … Ultima’s Managed Services Customers. SDM’s are assigned a portfolio of customer accounts and are responsible for overall Managed Service delivery and customer satisfaction. SDM’s also play a key role in representing the “voice of the customer” and helping to shape ongoing systems, services and operational more »

Overview Job title: Head of Service Definition and Design Reporting to: Director of Modern Workplace Responsible for: Service Design and Definition for services delivered to Bell’s Customers Based at: Remote – with some travel when required Scope: All services delivered across one or multiple practice(s) The Service Definition and Design function sets the standards for service design, transition, and delivery for Bell. The Head of Service Definition and Design engages throughout the pre-sales stage through to delivery/service commencement or decommission to ensure all services are defined and designed … utilising a standard approach and helps to qualify opportunities and scope this on behalf of the practices managed services delivery. The Head of Service Definition and Design is experienced in the design, transition and delivery of services and supports the practices and internal Bell support functions in the more »

Service Delivery Manager Rapiscan Systems is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military, high-threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud. We offer a broad array of scanning … deliver best-in-class imaging, high reliability, and operator satisfaction, to help customers find threats and contraband with ease and confidence. Role Overview The Service Manager is responsible for managing all product line services and field operations. Day to day t he job holder will manage the Customer Key … Accounts and KPIs from a Service perspective and strive to continuously improve our Customer Experience. Reporting to the Director of Service - Europe, the job holder will work closely with all internal and external stakeholders from point of sale, product deployment and aftermarket support. Primarily a office-based role more »

Role : Service Delivery Manager Location : Staines-Upon-Thames Salary : Up to £50,000 Hybrid : 2 days on site per week A key client of ours reached out today looking to fill an urgent Service Delivery Manager position on a Permanent basis. This is ideal for someone … ll be responsible for live issues being fixed in line with the SLA & bringing together the right people and resources. Process-oriented the successful Service Delivery Manager will be professional and diplomatic and have a client awareness. The company are based in Staines-upon-Thames and they work … Responsibilities Good understanding of Agile and ITL Experience with incident management, change/release management and problem management Working with tools such as Jira Service Desk, Service Now highly desired Problem oriented, solution driven Strong relationship builder across teams and departments Experience delivering service improvements Application support more »

Job summary This presents an exciting opportunity to become a pivotal member of Leeds Teaching Hospitals Trust as a Private Healthcare Service Delivery Manager. In this role, you will directly report to the Director of Transformation, assuming responsibility for providing a comprehensive and top-quality private care service. … Your primary focus will involve ensuring adherence to relevant Trust policies concerning Private Patients. Your duties will encompass reviewing current service practices, engaging with clinicians involved in private healthcare provision, and facilitating the establishment of Privilege contracts where necessary. Collaborating closely with CSU management teams across various trust sites … you will ensure consistent delivery of private services and act as a crucial liaison between clinicians, patients, and service teams. As the ideal candidate, you will play a vital role in ensuring the successful delivery of private practice in alignment with CMA guidelines and PHIN regulations. Additionally more »

Portfolio Management: Manage and guide - project/programme/Service management teams, ensuring its successful delivery in line with defined objectives, scope, and timeline. Serve as escalation for any Oracle customer where we delivery our services in the region. Leadership to support programme management teams of complex … programmes involving multiple workstreams, interdependencies, and diverse stakeholders. Oversee the entire Managed Services lifecycle, from service transition to ongoing support and continuous service improvement in Oracle projects Work with Vertical Delivery leaders for each industry as a Horizontal delivery head for Oracle services to secure delivery excellence and CSAT in our Oracle projects Setting the vision for regional delivery, devising an effective operating model, assuring team cohesion/performance and developing capability/skills as required Providing Thought Leadership to explore opportunities that will mature our service portfolio, provide added value to our more »

Job Title: Planning Coordinator Job Type: Contract Location: Solihull (Hybrid) Salary: Up to £200 per day, Inside IR35 Key Skills: Customer Service/Service Delivery, PC literate, Resource Planning/Workforce Management systems Fantastic opportunity to join a data/insights company who work with some of … on the lookout for a Planning Coordinator who is able to support their operations team by tracking and planning of installation as well as service schedules. What the role will entail; Involvement with the procurement and fulfilment of equipment. Coordination for the end-to-end delivery of service … the billing process. The successful candidate will have; Experience working with Workforce Management & Resource Planning systems. Good working PC knowledge Previously worked in either Service Delivery or Customer Service/Operations. Ability to make fast and clear decisions. Interpersonal and communication skills as well as having good more »

Solution & Service Delivery Consultant : Defence & Security Location: London or Bristol or Manchester Clearance: All applicants must hold UK security clearance to Developed Vetting level (DV) Salary: £55,000 - £85,000 (DOE) (+£15k Benefits Package) (Depending on Level [Consultant to Manager]) Role Overview As a member of our … team, you will collaborate with specialists to provide clients with advice and delivery support for their most complex technology programmes. While deep technical expertise is not required, you should have an understanding and passion for how technology can benefit our clients. Responsibilities Client Engagement: Listen to business needs and … translate them into effective solutions. Collaborate with specialists from client and delivery teams to define solutions for digital, technology, and cloud transformation programmes. Ensure technology changes are delivered and implemented effectively, and the business is prepared to adopt and operate them. Support or lead the recovery of troubled projects more »

Service Delivery Manager Our Role As a Service Delivery Manager, you will manage the safe and efficient replacement of Gas mains within EM CMO delivery of works programmes for your business unit. You will be responsible for a working environment, which ensures the achievement of … leadership ensuring that the work is delivered safely, on time, within budget and to our Clients expectations. In addition to Health and Safety, customer service is critical. You will ensure that work is carried out in a manner which meets or exceeds customer expectations and adopts a right first … leadership skills to genuinely care about the ratings customers give of Network Pluss services. Key Responsibilities We are looking for someone to manage the Service Delivery Supervisors for your business unit to ensure that all work carried out reaches the required levels of safety and technical policies and more »

Head of IT Service Delivery - London/Hybrid - Permanent The role leads and mentors the regional Service Desk Managers and the IT Training Manager, working closely with the Head of IT Systems and Regional Heads of IT in order to ensure that services delivered meet user needs. … Part of the Global IT Leadership Team, and to work in close partnership with peers and other stakeholders to deliver an optimal IT service to the firm within available budgets and resource capacity Ensure that IT Service Desk support and Training are delivered to the highest possible standard … across all region To ensure that the global Service Delivery team and the constituent team members continue to improve in order to meet evolving support requirements To own the ITSM processes, monitor their effectiveness, and proactively identify opportunities for improving both IT and business performance, as part of more »

Job summary To manage the Network Planning Department: To manage a team of scheduler compilers and support the Service Delivery Director by: planning and overseeing the efficient use of the department's assets involving the optimum utilisation of buses, driving staff, operating sites etc. work with TfGM to … services operated work with all departments to manage the smooth introduction of franchised bus services and subsequent contract changes to strict deadlines work with Service Delivery Team devising proposals to submit to TfGM to improve service reliability in the face of increased traffic congestion, changes to road … all aspects of the planning and introduction of franchised bus services are executed to the satisfaction of both parties, within agreed deadlines; Ensuring that Service Delivery Managers, Engineering Managers and Network Performance Managers are kept informed of franchised and operational requirements for each new or amended service more »

Job summary The Asset, Quality and Contracts Manager falls within the Digital Services Service Management department within Digital Services which follows the ITIL standard of Service Management, empowering technology, and process to ensure the users have the best possible experience and outcomes, both externally and internally for the … legislation, the ability to work unsupervised and proactively. Being a diligent staff member with an eye for detail and a passion for improving the service, the post holder will work closely with all elements of the Digital Services teams to deliver the best outcomes of the service and … for customers. They must offer a "can do", proactive approach to service delivery and ultimately delivering for the service needs. Career Progression pathways and development opportunities: We are committed to get the very best out of our staff and support staff in their career aspirations. We have more »

Job summary A new and exciting opportunity has arisen to join the Digital Services Service Desk team as a Digital Service Desk Team Leader at Mid Yorkshire Teaching NHS Trust. Digital Services are responsible for the provision, maintenance and support of Digital information and communications systems for the … Trust including other local NHS organisations and Health service providers that use our network and infrastructure. The Digital Service Desk team, in conjunction with other teams within Digital Services, delivers Trust-wide first line support to staff via telephone, remotely and in person, providing users with excellent service and support to deliver their roles safely and effectively. This post is responsible for the day-to-day supervision of the Digital Service Desk and will be an active part of the team providing 1st line technical support to the Trust and its staff. We are looking for more »

to our clients. Our company culture is centred around collaboration, where all colleagues, regardless of their role, work together to minimise risk and shorten delivery times. Our team consists of highly-skilled cross-functional consultants, analysts, and support staff. ROLE: Service Designer LOCATION: Remote (UK) CONTRACT: 12 month … FTC (possibility of extension) CLEARANCE: Must be a UK Citizen OR have been in the UK for 5 years Role Overview: As a Service Designer at Amber Labs, you will play a pivotal role in shaping the service offerings provided to our clients. You will be responsible for … translating client requirements into actionable designs, ensuring seamless access, fulfilment, and support for end users. Your expertise will be crucial in navigating complex service chains, where responsibilities are distributed across multiple domains of control and various service providers. Key Responsibilities: Collaborate with clients to understand their requirements and more »

The Role: Service Delivery Team Leader To work as part of the PIB management team to lead a team of remote Service Delivery Handlers providing support and assistance to the Account Handlers with their day-to-day client service and account broking. To drive the … performance of the Service Delivery Handlers, whilst ensuring staff engagement and delivering solutions to problems. Reporting into the Head ... more »

The Role: Service Delivery Team Leader To work as part of the PIB management team to lead a team of remote Service Delivery Handlers providing support and assistance to the Account Handlers with their day-to-day client service and account broking. To drive the … performance of the Service Delivery Handlers, whilst ensuring staff engagement and delivering solutions to problems. Reporting into the Head ... more »

London, Uk office. Job: Customer Success Manager Location: London UK(Hybrid) Type: Permanent Job details: Desired Industry Experience: 5+ years. Relevant Experience: Solutioning and Service delivery. IT Outsourcing, Offshoring, experience in Service Delivery Sectors: Logistics & Supply Chain (Good to have experience in Retail sector too), PSP etc. … science OR equivalent IT Degree preferred. Desired profile: The incumbent must have exposure to diverse technical skills and will be responsible for Solutioning and Service Delivery, working with the Customer Success Management (CSM) function aligned to Logistics & Supply Chain and number of other sectors such as BFS, Retail … complementing technologies, covering Integration, RPA, BI/Analytics, Cloud and Security Work closely with EMEA solutions team to be involved in Client/Prospect service delivery and technical discussions Provide local support to the Delivery teams and be the local technology advisor in the CSM Function Be more »

London, UK location. Job: Customer Success Manager Location: London UK(Hybrid) Type: Permanent Job details: Desired Industry Experience: 5+ years. Relevant Experience: Solutioning and Service delivery. IT Outsourcing, Offshoring, experience in Service Delivery Sectors: Logistics & Supply Chain (Good to have experience in Retail sector too), PSP etc. … science OR equivalent IT Degree preferred. Desired profile: The incumbent must have exposure to diverse technical skills and will be responsible for Solutioning and Service Delivery, working with the Customer Success Management (CSM) function aligned to Logistics & Supply Chain and number of other sectors such as BFS, Retail … complementing technologies, covering Integration, RPA, BI/Analytics, Cloud and Security Work closely with EMEA solutions team to be involved in Client/Prospect service delivery and technical discussions Provide local support to the Delivery teams and be the local technology advisor in the CSM Function Be more »