26 to 49 of 49 Permanent Service Desk Engineer Jobs in England

1st Line IT Service Desk Engineer An exciting opportunity has become available for a full time 1st Line Support Engineer to join our friendly service desk team based in Devizes. The successful candidate will earn up to £26,000 per annum, dependant on experience. … support for customer portfolio. Resolving incidents from customers and other colleagues. Escalating incidents and requests to the 2nd Line resolver group, when required. Answering Service Desk queue phone calls and logging tickets comprehensively, capturing all required information. Using face-to-face, telephone and e-communication methods to accurately … manage customer/stakeholder expectations and conduct your role duties to a high standard. Company + Benefits Oakford is a substantial Cloud and Managed Service Provider supplying technical services across the South West from our bases in Wiltshire and Dorset. We offer the full spectrum of IT from consultancy more »

Job Title: Service Desk Escalation Engineer (3rd line) Location: Hybrid working (Client based in Chesterfield) Contract: Permanent Full Time The role of Escalation Engineer Our client, who provides IT Support services to Businesses is looking for a "hands on" Service Desk Escalation Engineer (3rd line) who will provide technical support to our clients customers within an MSP service desk environment mainly managed by remote access. This is a full time, permanent role based at our client's office in Balborough initially, then you will split your time between clients, the … experience at all times. Additionally, it is necessary to understand the commercial goals of the business as a whole. Key Responsibilities: As an Escalation Engineer, your job responsibilities include: Provide a point of escalation to support incidents relating to hardware, software, network connectivity and application services to a wide more »

Senior Service Desk Engineer £27,500 Newton Le Willows, Warrington The Role Do you have at least 3 Years of Managed Helpdesk experience? Do you have a knack for solving technical issues and a background in IT support? If so, IDT Support Solutions is looking for a … Senior Service Desk Engineer to join the team! Our goal is to always provide exceptional level of service. We aim for lasting partnerships with our clients. In this role, you will provide technical support to our customers, colleagues, and internal stakeholders through various communication channels, including phone … This position is primarily office-based, with the flexibility to work from home upon request. You will play a critical role in shaping our service offering and maintaining our reputation for excellent customer service. Key Responsibilities: Provide 1st/2nd line support for Microsofts core cloud business applications and more »

Job Title: IT Service Desk Engineer Job Type: Permanent, Full Time Salary: £25-32,000 Location: Bromsgrove- National Travel Required Do you have a keen interest in IT? You will be supporting with trouble shooting, 1st and 2nd line IT support issues across local offices. This role … to support with projects and initiatives within the group so your own transport is essential for this position. You will have experience within a Service Desk role previously providing both onsite and remote user support, regular support issues raised include installing and configuring computer hardware, software, systems,networks … and Responsiblities: Provide 1st and 2nd line support, troubleshooting, and repair for applications, IT equipment and networks. Respond in a timely manner to multiple service issues and requests, escalating where required. Provide business wide monitoring of critical systems and determine escalation as necessary. Administer the Joiners/Movers/ more »

Service Desk Engineer St Albans - £32,000 Benefits : PAID FOR certifications BONUS scheme (annual) Training and development scheme tailored to you! Annual pay reviews Onsite parking Generous pension scheme 20 days holiday + 8 Bank Holiday (rising with service) Technologies you will use and experiences you … Windows Server support and administration Office365 support Network troubleshooting and support 1st/2nd Line IT Experience Active Directory Full UK Driving Licence Role : Service Desk Engineer Location : St Albans Salary : £25,000 - £32,000 My client is a prominent Managed Service Provider in search of … a Service Desk Engineer who embodies a strong work ethic, a friendly demeanor, and a commitment to ongoing learning and growth in their next role. As a Service Desk Engineer, you will collaborate closely with Senior IT Support Engineers both face-to-face and more »

Andy File Associates Limited is working as a Recruitment Agency on behalf of our client with regards this permanent role. Reports to: Service Desk Manager Salary: £40k - £50k Overview This position will provide technical support to our client’s customers within a service desk environment mainly … and own incident tickets via our Autotask ticket management system, providing customer updates to agreed timeframes. Resolve incidents to stringent customer defined SLAs. Drive service improvement within the service desk to improve first time fix resolution times. Communicate clearly, effectively and in a timely manner with all … customers. Create and maintain accurate documentation within the centralised management database. Provide any on-site support to resolve customer service outages as required to meet SLAs. Support with the delivery of projects where applicable. Continue to develop technical knowledge and skillset through formal training, informal training and hands on more »

Role: 2nd Line Support Engineer Location: Preston, Lancashire Salary: Up to £32,000 Industry: Logistic/Operations Overview: I am partnered with a national logistics firm in Preston who are in need of a second line engineer to join their busy service desk team. This isn … t a general service desk, their team are extremely hands on and deal with BAU, infrastructure and projects! Key Responsibilities & Technical Stack * Provide high level technical support to users via phone, email, and in person. * Install, configure, and maintain operating systems and software applications. * Collaborate with other IT … networking including routers and switches - Draytek & Cisco * Server upgrades, installs and decommissioning * Citrix - other virtualisation beneficial - VMWare and Hyper-V * Excellent communication and customer service skills. Benefits: * Competitive salary up to £32,000 per annum. * 2 x year discretionary bonus (5%) * 25 days holiday plus your birthday off * Share more »

Helpdesk/Service Desk Engineer - Up to £30k DOE Are you an experienced IT Support/Helpdesk Engineer looking for your next position? Our client, a top-tier IT Managed Services provider, is seeking an experienced Service Desk Engineer to join their team. … for a maximum of 5 bonus days. ** Quarterly company bonus scheme with a breakeven bonus, and a higher target bonus. Job Title: Helpdesk/Service Desk Engineer Salary: GBP 28,000 - 30,000 DOE Location: Office Based in Lancing (Mon-Fri 8:30am-5:30pm), hybrid capabilities more »

3rd Line Service Desk Engineer Location: Gloucester Pay Range/details: up to £42,000 doe Contract Type: Permanent Our client is looking for a 3rd line service desk engineer to be responsible for providing all levels of technical support to remote and onsite … customers. The role is responsible for achieving and maintaining excellent working relationships with customers and providing a high level of service and support. Key Responsibilities – 3rd Line Service Desk Engineer Providing support and coaching to 1st, 2nd & 3rd line engineers acting as an escalation resolution point … the Technology Management team with managing the support team and departmental responsibilities and covering for them as and when required Qualifications & Requirements – 3rd Line Service Desk Engineer Experience of working in a Managed Service Provider or similar IT support environment covering a number of different technical more »

Role: Service Desk Engineer (Hybrid) Location: Bristol Salary: £30,000 - £35,000 I am currently recruiting for a FinTech start-up in Bristol looking for a Service Desk Engineer to join their IT Department. They are a Cloud-based company, so would need someone more »

Key responsibilities include but are not limited to: Incident Management: Respond to and resolve complex incidents. Provide efficient and timely solutions to maintain high service levels. Manage P1 communications and technical incident calls if required. Patch Management: Regularly test and patch systems and software to ensure security and functionality. … be required as we move to round-the-clock operations later in the year. Education And Experience Requirements As the 24/7 Support Engineer you will have: The successful Engineer will need to possess 3 years' experience within IT Support, ideally covering 2nd line and some 3rd … to continually developing technical skills. Initiative and pro-activity matched by an ability to be a strong member of a team. Experience of managed service environments, with an awareness of ITIL best practice. Experience of build, test, and implementation of systems, along with 3rd line operational support. Effective communication more »

IT Service Desk Engineer Middlesbrough/Onsite £20,000 - £25,000 Are you passionate about IT and ready to embark on an exciting journey with a leading Managed Service Provider? We're working with a prominent Managed Service Provider renowned for delivering exceptional IT solutions … we want to hear from you. Day-to-Day: Offer front-line technical support to end-users, ensuring prompt issue resolution. Collaborate with the service desk team to address IT challenges effectively. Contribute to the development of technical documentation. Maintain and support existing IT infrastructure and networks. Tech more »

Opportunity for an experienced 2nd Line Service Desk Engineer for a leading Bristol based IT Managed Service Provider. Providing 2nd line support direct from clients, as well as escalations from the 1st line teams, via phone and email through ticketing systems. Must have strong customer service more »

Service Desk Engineer - Bury St Edmunds - Up to £40,000 2nd Line Support My client is a renowned leader in the field of Technology. They are currently seeking a skilled and dedicated Service Desk Engineer to join their dynamic team. With their commitment to … have experienced significant growth and are now looking to expand the Support team to meet the demands of their expanding client base. As a Service Desk Engineer, you will play a crucial role in ensuring the smooth operation and support of their industry-leading products. Your technical … operations Assist with projects and new roll outs of application and software's Technical Experience 2-5 years of successful IT experience (Technical/Service desk) Experience working within a ticket based environment Working experience with the Windows Operating systems Exposure and experience with Windows Server Office more »

Service Desk Engineer - Bury St Edmunds - Up to £40,000 2nd Line Support My client is a renowned leader in the field of Technology. They are currently seeking a skilled and dedicated Service Desk Engineer to join their dynamic team. With their commitment to … have experienced significant growth and are now looking to expand the Support team to meet the demands of their expanding client base. As a Service Desk Engineer, you will play a crucial role in ensuring the smooth operation and support of their industry-leading products. Your technical … operations Assist with projects and new roll outs of application and software's Technical Experience 2-5 years of successful IT experience (Technical/Service desk) Experience working within a ticket based environment Working experience with the Windows Operating systems Exposure and experience with Windows Server Office more »

Service Desk Engineer - £28 - 31K - Sheffield An established client of ours in the Technology sector are looking for a 1st/2nd line Service Desk Engineer to join their internal IT department, on a permanent basis. The successful candidate will provide IT support to … of IT improvements for the business.. Key Responsibilities: Provide technical support and resolution for all incidents reported across the group. Ensure all incidents and service requests are resolved within the timescales defined in the SLA. Provide service desk communications and notifications for service outages to IT … Windows Server 2008 upwards, Exchange 13/Office365, Active Directory, VMWare/Hyper-V, Laptop/desktop installation. Respond to alerts notified to the Service Desk from monitoring tools, ensuring these are assigned to and resolved by the correct support teams or vendors. Escalate any issues or concerns more »

supporting IT in an educational environment is ESSENTIAL for this role This is a home based role where you twill report in to the service desk manager of a successful IT managed service provider. You will take responsibility for schools in Ipswich, Hadley and Sudbury, therefore you … checks. Mileage will be paid. Overall, you will support the schools with 1st, 2nd, and 3rd Line support so we are seeking an experienced Service Desk Engineer with experience of the educational environment. Your role as Service Desk Engineer: Manage and assist with Schools … visits and IT service tickets. Independently resolve tickets and support other engineers ticket work. Write high quality procedures and client communication. Manage project tickets - including planning, monitoring and completion. Act as an escalation point for Schools and assist other colleagues in troubleshooting and resolution. Maintain a high degree of more »

supporting IT in an educational environment is ESSENTIAL for this role This is a home based role where you twill report in to the service desk manager of a successful IT managed service provider. You will take responsibility for schools in Ipswich, Hadley and Sudbury, therefore you … checks. Mileage will be paid. Overall, you will support the schools with 1st, 2nd, and 3rd Line support so we are seeking an experienced Service Desk Engineer with experience of the educational environment. Your role as Service Desk Engineer: Manage and assist with Schools … visits and IT service tickets. Independently resolve tickets and support other engineers ticket work. Write high quality procedures and client communication. Manage project tickets - including planning, monitoring and completion. Act as an escalation point for Schools and assist other colleagues in troubleshooting and resolution. Maintain a high degree of more »

2nd Line Service Desk Engineer Opportunity for a 2nd Line Service Desk Engineer to join the UK's leading cloud technology managed service provider based near Leeds. Salary between £30,000 and £35,000 depending on experience plus benefits. Who we are: We … are the UK's leading managed service provider helping businesses across the UK implement cloud technologies, security and general support. We're looking for a driven individual who shares the same values for growth and development as us. Benefits: Hybrid working model. 25 days holiday plus bank holidays and more »

supporting IT in an educational environment is ESSENTIAL for this role This is a home based role where you twill report in to the service desk manager of a successful IT managed service provider. You will take responsibility for schools in Ipswich, Hadley and Sudbury, therefore you … checks. Mileage will be paid. Overall, you will support the schools with 1st, 2nd, and 3rd Line support so we are seeking an experienced Service Desk Engineer with experience of the educational environment. Your role as Service Desk Engineer: Manage and assist with Schools … visits and IT service tickets. Independently resolve tickets and support other engineers ticket work. Write high quality procedures and client communication. Manage project tickets - including planning, monitoring and completion. Act as an escalation point for Schools and assist other colleagues in troubleshooting and resolution. Maintain a high degree of more »

supporting IT in an educational environment is ESSENTIAL for this role This is a home based role where you twill report in to the service desk manager of a successful IT managed service provider. You will take responsibility for schools in Ipswich, Hadley and Sudbury, therefore you … checks. Mileage will be paid. Overall, you will support the schools with 1st, 2nd, and 3rd Line support so we are seeking an experienced Service Desk Engineer with experience of the educational environment. Your role as Service Desk Engineer: Manage and assist with Schools … visits and IT service tickets. Independently resolve tickets and support other engineers ticket work. Write high quality procedures and client communication. Manage project tickets - including planning, monitoring and completion. Act as an escalation point for Schools and assist other colleagues in troubleshooting and resolution. Maintain a high degree of more »

IT Service Desk Engineer Middlesbrough/Onsite £20,000 - £25,000 Are you passionate about IT and ready to embark on an exciting journey with a leading Managed Service Provider? We're working with a prominent Managed Service Provider renowned for delivering exceptional IT solutions … we want to hear from you. Day-to-Day: Offer front-line technical support to end-users, ensuring prompt issue resolution. Collaborate with the service desk team to address IT challenges effectively. Contribute to the development of technical documentation. Maintain and support existing IT infrastructure and networks. Tech more »

We have an exciting opportunity for a 2nd Line Service Desk Engineer to join a growing UK-based IT Service Provider on a permanent basis. They are a trusted provider that have built a brand with integrity, offering clients a range of support solutions including; Strategic … be genuine career development prospects for the right individuals to progress within the business and they continue to scale and grow. Duties for the Service Desk Engineer will include: Configure, support and maintain hardware and software solutions for the business and its clients including Microsoft Windows more »

CNC Service Engineer - Desk based £40,000 - £50,000 Per Annum + Training + Progression + 10% Bonus Monday - Friday, 40 hours Daventry Commutable from Rugby, Northampton, Banbury, Southam, Towcester Do you have experience servicing CNC or automation/robotic machinery? Are you looking for a local … an excellent benefits package, training and progression opportunities, and great work-life balance hours? Due to growth, my client is looking for a CNC Service Desk Technician to join their skilled team. The company are a highly respected global manufacturer of specialist CNC machinery, and they are able … package, including a yearly 10% bonus, with opportunity for training and progression among the rapidly growing team. This role would suit anyone with CNC service experience looking for an office-based role offering great working hours and an excellent benefits package. For more information, please click apply and contact more »