5 of 5 Permanent Service Desk Support Jobs in England

Technical Support Engineer/IT Service Desk Analyst who has solid experience with root cause analysis, data centre architecture, network and application management protocols, network administration and troubleshooting, Windows Server OS, SQL, IIS and Exchange Server is required for a leading IT management solutions provider based in … and 2 Days per Week from Home) JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Technical Support Engineer/IT Service Desk Analyst who has solid experience with root cause analysis, data centre architecture, network and application management protocols … network administration and troubleshooting, Windows Server OS, SQL, IIS and Exchange Server. Working as a Technical Support Engineer/IT Service Desk Analyst you will join the team to manage support cases, troubleshoot issues, and host remote sessions. As the Technical Support Engineer/IT More ❯

Application Service Desk Support Analyst Location: Glasgow Contract Type: Permanent Our financial services client, are looking for an ambitious IT professional to join their team. Key Responsibilities: Manage daily operations of business applications. Handle calls and tickets from Outsourcers/users. Maintain supplier relationships. Support incident … to IT's vision as the firm's Technology partner. Perform operational activities including incident calls and capacity monitoring. Validate and adjust incident classifications. Support incident management framework and problem management processes. Ensure optimal use of business applications. Experience: Relevant certifications e.g: CompTIA A+, ITIL Foundation, Microsoft Office Specialist … Associate (Office 365). Experience with ITSM tool - Service Now. Background in application support, service desk, and/or maintenance teams Excellent customer service and communication skills. Strong analytical and problem-solving abilities. Proficient in technical systems operation. Understanding of technology landscapes, including cloud infrastructures. More ❯

2nd line IT Service Desk Support Manchester – Hybrid working We are working with our client to add to their Service Desk Team a 2nd line IT Support professional, offering support by phone and online to their Global employee base. You will provide first … and second line support to users on applications such as Windows 10, Office 365, Adobe and other industry specific applications such as iManage and Intapp. Full training would be offered for applications you are not familiar with, providing you have solid support experience in Windows applications. Exceptional customer … are also offered. Some key skills/experience required in addition to the above: Proven commercial experience working in a similar customer facing IT support function Excellent troubleshooting skills, especially with MS Word, Excel and PowerPoint Experience with logging and tracking support issues in Service Management Toolsets More ❯

Service Desk Analyst/1st Line Support Analyst - to £30,000 (DOE) Huddersfield, West Yorkshire, ££Multi-million family run business where core values are a key factor within their staff have a great opportunity for an experienced Service Desk Analyst/1st Line Support/Helpdesk Analyst with a minimum 12 months experience, superb customer service skills combined with excellent communication skills supporting both internal and external customers and infrastructure teams. As a Service Desk Analyst/1st Line Support/Helpdesk Analyst you will have technical knowledge and … Windows Server and will be responsible for resolving incidents, user queries and faults via ticketing systems to SLA's escalating cases to the relevant support tam where necessary. You will have good problem solving and diagnostic skills, experience of troubleshooting hardware issues, fixing/repairing laptops, desktops and printers More ❯

customers. ICS-digital, an international marketing agency including ICS-translate, also operates under the group. Job purpose: To provide a professional and proactive desktop support service to our business to business (B2B) customers and our own busy office environments including responsibilities for consumable management, mobile device and asset … management, meeting room setup and assistance with Incident Management. This includes the London office and remote support to other offices in the UK and abroad. This role is part of the Spotlight Sports Group Enterprise IT Department which supports a fast paced expanding Tech department and the Spotlight Sports … providing the company's digital offering through the website and applications as well as newspaper production systems. Hours: 37.5 Hour week, On call weekend support (1 week in 4) Accountabilities: End user support for the Spotlight Sports Group staff for hardware, software, infrastructure and telephony requests. Administration of More ❯