10 of 10 Permanent Service Desk Support Jobs in England

2nd Line Engineer (Service Desk Support) £32,000 GBP Bonus Onsite WORKING Location: Guildford, South East - United Kingdom Type: Permanent Role: 2nd Line Support Engineer (Service Desk Support) Work Type & Location: Fareham - On-site, 5 days a week Role Type: Permanent Start Date: ASAP Must hold active SC or be eligible* We're … looking for a 2nd Line Support Engineer to join a growing technical support team in Fareham . This is a fully on-site role, ideal for someone with a good understanding of IT support who's looking to build a career in infrastructure, desktop, and service desk support within a structured and well-supported … environment. You'll be providing support to end users in a live, customer-facing training environment, working on ticketed support issues, imaging, installations, user management and occasional project work. This is a great opportunity to grow your technical skills with access to Udemy courses , hands-on experience, and clear internal progression pathways. As a 2nd Line Support More ❯

Service Desk Team Leader/IT Support Team Lead who has great team leadership and management skills with strong Google Workspace, Windows Server and Active Directory experience is required to work on a busy Helpdesk onsite at a School in Battersea, South West London. SALARY: £40,000 per annum with up to £6,000 Bonus Benefits (see … Reach the pass mark and you’ll be invited on to the next stage of the interview process. JOB OVERVIEW We have a fantastic new job opportunity for a Service Desk Team Leader/IT Support Team Lead who has great team leadership and management skills with strong Google Workspace, Windows Server and Active Directory experience. Working … as the Service Desk Team Leader/IT Support Team Lead you'll be instrumental in driving operational excellence. Your responsibilities will include leading and managing a team of 1st and 2nd Line Service Desk Engineers, which includes supporting, coaching and ongoing development of the team. As the Service Desk Team Leader/ More ❯

Community of Practice Technology Support Member Service Desk Analyst Volunteering with St John Ambulance strengthens communities. From youth support and education to wellbeing, events, and fundraising; your time makes a real impact. Are you committed to driving excellence and innovation? Do you have experience working within practitioners of Technology Support? As a Community of Practice … Technology Support Member Service Desk Analyst, you will play a vital role in supporting and enhancing a national community of practice. You will focus on specific activities or areas within the community, ensuring that efforts align with national standards and priorities while avoiding duplication. As a Community of Practice Technology Support Member Service Desk Analyst, you will: Support the Community of Practice Lead in coordinating the community. Focus on specific activities or areas within the community of practice. Assist in delivering impactful initiatives and projects. Foster collaboration and strengthen professional engagement. Champion inclusivity and provide support to community members. Contribute to the overall success and development of the community. Volunteers in More ❯

Job Title: Service Desk Engineer (End User Support) - entry level role offering progression Hours : 37.5 hours a week Monday to Friday. Location : Based from our Newcastle office at the Cobalt Business Park Salary: Up to £25,000 per annum depending on skills and experience Cybit About Cybit Predict. Protect. Perform We're a team of passionate professionals … career in technology, Cybit is the place for you. Together, we will create a safer, more resilient future for everyone. What you'll do: Working within the End User Support team, the Service Desk Engineer provides technical support and maintenance to all supported IT business users, systems, hardware, and applications. Whilst providing expert technical support, the Service Desk Engineer will ensure incidents and requests are resolved in an efficient and professional manner in line with service level commitments. This role offers a fantastic technical and service led career path. We're looking for someone with Previous customer service experience; with a passion for providing an excellent customer experience. Passionate More ❯

Helpdesk Administrator or Service Desk Coordinator London IT Support Firm £30,000 to £35,000 (dep exp) Helpdesk Administrator in London or Service Desk Coordinator. We’re seeking a highly organised and proactive Helpdesk Administrator or Service Desk Coordinator to join a dynamic, fast-paced IT Support Firm in the heart of … keeping things running smoothly behind the scenes, ensuring requests and tasks are logged, tracked, and resolved efficiently. Key Responsibilities Act as the first point of contact for all incoming support queries Log and monitor helpdesk requests using the internal ticketing system Assign and escalate issues where necessary, ensuring timely resolution Liaise with internal teams and service providers to … follow up on outstanding jobs Keep users informed with clear, timely updates throughout the process Maintain accurate records of all service requests and interventions Support reporting activities to help identify trends and improve service delivery About You Previous experience in a helpdesk, service desk, or administration role Confident communicator with strong organisational skills Able to More ❯

Help Desk/Service Desk Support - Office365, TCP, AD, SLAs New Permanent opportunity for someone with 1st/2nd/3rd line support experience to join our clients Service Desk Team based in Surrey. Experience of support across an IT Infrastructure is needed (from Windows to Networking to End Users) The role More ❯

Insight Investment is looking for a Senior Service Desk Analyst to join the End-User Computing team in London. This is a highly technical, multi-disciplined, desktop-focused role where the team is responsible for escalations from the Service Desk (1st Line Support), Video Conferencing Equipment, Printers, and dealing with a wide range of software … also involves collaborating with both internal teams and external vendors to manage software and hardware solutions effectively. Role Responsibilities Act as the escalation point for technical issues from the Service Desk (1st Line), ensuring timely and effective resolution Deliver 2nd Line Support across the business, providing both on-site assistance and remote support to colleagues in … the Desktop Services (3rd Line) team when appropriate Collaborate with internal teams and external vendors to implement and maintain software and hardware solutions Create and maintain clear documentation to support knowledge transfer and empower 1st Line teams with effective troubleshooting guidance Manage service tickets efficiently, ensuring regular updates and clear communication with end users throughout the resolution process More ❯

SC Cleared Service Desk Support Analyst Main responsibilities: This is a Technical Role within a Service Desk team working on-site in Aldermaston. The successful candidate will provide 1st Line telephone/e-mail/chat, ICT support to approximately 8000 end users. Providing Helpdesk/Web support through remote tools, telephone assistance … degree of ambiguity Proven track record of performing under pressure Great attention to detail and able to adopt new process and procedures An attitude towards delivering top quality customer service in a challenging environment Essential Skills required: Experience of having worked in a previous helpdesk environment within the IT sector Desirable skills: Good knowledge of remote control technology/… applications TCP/IP knowledge Knowledge or awareness of network infrastructures and terminologys HP Service Manager 7 ITIL Foundation MCP/MCSE Working knowledge of Microsoft Windows 2000, XP, W7, Office 2003/2010 The candidate should have experience of Active Directory including Admin Functions Exchange Admin More ❯

s leading IT and Software providers. This esteemed company is currently seeking experienced 1st Line IT Engineers to join their thriving team. THE ROLE: It will involve providing onsite desk side support work for our client supporting thin client environments, desktops, servers and network equipment. Troubleshoot client support incidents, liaising with our clients over the phone, email … site(s) supporting customers accessing IT services. Helping customers solve technical issues with their computers (hardware and software) Liaising directly with end users to resolve any problems. Logging technical support requests over the telephone, face to face or by email Using remote control tools and technologies to assist end users' as required Documenting systems and procedures as implemented for More ❯

Edwards and Pearce are delighted to announce their collaboration with one of East Riding's leading IT and Software providers. This esteemed company is currently seeking experienced 2nd Line Support Engineers to join their thriving team. THE ROLE: You will be responsible for resolving day-to-day IT issues, maintaining, monitoring and troubleshooting a range of software and equipment … across our network. You will have strong expertise and the ability to provide rapid solutions. Using the Helpdesk ticket logging system to facilitate Desktop/Remote Support. Liaising with Support to get issues fixed. Configuring, installing and supporting any client hardware and software. Configuring, installing required devices. Processing new and leaver accounts. Managing, assessing, and reporting on project activities More ❯