1 to 6 of 6 Permanent Service Desk Technician Jobs in England

Are You Ready to Elevate Your IT Career? Do You Thrive in Dynamic Work Environments? Are You Passionate About Providing Excellent Customer Service? We are on the lookout for an enthusiastic Service Desk Technician to join our bustling team in Blythe Bridge! As a Service Desk Technician, you will be the linchpin in our support structure, serving as the primary contact for all user queries. You will handle a variety of tasks, from logging issues via a ticket system to updating users on the status of their queries promptly. You will also … build on their IT knowledge and skills. Hours of Work: Monday to Friday, 37.5 Hours per week (7.30am to 4 pm), Permanent, full-time Service Desk Technician Requirements: Proven Customer Service experience Outstanding communication skillsboth telephone and face-to-face Proficiency in MS Office and Windows more »

your career in the vibrant world of Financial Services? Our client, a leading organization in the sector, is eagerly seeking a talented 2nd Line Service Desk Technician to join their innovative team at their Surrey office on a permanent basis. As a key player in this dynamic more »

IT Service Desk Technician Location: Hull Salary: £28,500 per annum The Role The IT department are looking for someone to fill the vacancy of Service Desk Technician for the Hull office. The role will be suited to someone who is technically minded, reliable … technology and the internet, movement of IT equipment, creation of knowledge base articles for team members and users. Role Profile: Supporting end users with service requests and incidents via Jira, their call logging system and ensuring that tickets contain sufficient information to be acted upon Looking after queries relating … all contacts and actions are logged in Jira and regular updates provided to the customer Ensure that issues that cannot be resolved by the service desk are escalated to the appropriate engineer with concise details and actions taken so far Assist in creating technical documentation, knowledge base Skills more »

1st/2nd Line Service Desk Technician - £24K - £28K We are excited to offer an outstanding opportunity for a proactive and enthusiastic 1st Line Service Desk Technician with experience in a fast-paced service desk environment. In this role, you will be … staff and the IT team, ensuring issues are managed, monitored, and resolved efficiently and within established standards. Key Responsibilities Respond promptly and professionally to service desk queries, emails, and tickets. Offer friendly and supportive first-line technical support for hardware and software issues, including desktops, laptops, printers, and … days with length of service. Access to an Employee Assistance Programme. Summer and Christmas parties. Employee events throughout the year. Training opportunities. Death in service benefit.* Cycle to work scheme.* Referral schemes for bringing in new claims and team members. City centre location. Paid day off on your birthday. more »

Support organisation in the Brighton area. My client is looking for an experienced 2nd Line IT Support person to join their busy and growing Service Desk team. The successful person for this role will become an integral part of the Service Desk Team and will be … driving license is preferred but not essential. Skills and Experience: Solid experience of 1st and 2nd Line IT Technical Support Outstanding communication and customer service skills Ability to work independently within sometimes a high pressurised environment handling multiple tickets Enjoys working as part of a close team and building … Firewalls, Switches and Routers, WiFi) Experience in Cloud Solutions Comfortable and experienced working with SLA’s – clear documentation skills Experience of working with a Service Desk Ticketing system Experience in Cloud Solutions (MS Office 365, Azure) Experience in Virtualisation Technologies (VMWare and Hyper V more »

Job summary The post holder will be part of the IT Service Desk providing first line IT support over the telephone. Resolving IT support issues using comprehensive technical expertise and providing excellent customer service to all end users. In addition, the post holder will be responsible for … o Triaging and resolving IT support requests logged to the IT service desk management application.o Imaging IT devices such as PCs, laptops and mobile devices.o Creating and managing user accounts. Main duties of the job To provide first line technical IT support to end users by telephone, utilising … remote access tools. Use the Trust's service desk management tool to log all IT support issues raised by end users via telephone, email or through the IT portal. Create and manage accounts for IT systems using applications such as Active Directory and NHSmail. Maintain and manage the more »