Service Desk Technician Jobs in England

Service Desk Technician
UK > England

The median Service Desk Technician salary in England is £36,000 per year, according to job vacancies posted during the 6 months leading to 19 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
19 May 2025
Same period 2024 Same period 2023
Rank 682 794 905
Rank change year-on-year +112 +111 +225
Permanent jobs requiring a Service Desk Technician 4 39 17
As % of all permanent jobs advertised in England 0.008% 0.045% 0.019%
As % of the Job Titles category 0.009% 0.048% 0.021%
Number of salaries quoted 4 33 9
10th Percentile - £26,000 £24,150
25th Percentile - £27,500 £25,000
Median annual salary (50th Percentile) £36,000 £30,000 £26,000
Median % change year-on-year +20.00% +15.38% -
75th Percentile £37,000 £32,500 £39,909
90th Percentile £38,800 £33,600 £41,042
UK median annual salary £36,000 £30,000 £26,000
% change year-on-year +20.00% +15.38% +1.96%

All Permanent IT Job Vacancies
England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 44,992 81,767 80,747
% of permanent jobs with a recognized job title 91.03% 94.55% 91.53%
Number of salaries quoted 24,381 60,882 51,425
10th Percentile £29,750 £28,500 £32,500
25th Percentile £41,250 £38,125 £45,000
Median annual salary (50th Percentile) £56,000 £53,000 £60,800
Median % change year-on-year +5.66% -12.83% +1.33%
75th Percentile £75,000 £71,250 £82,500
90th Percentile £97,500 £90,000 £100,000
UK median annual salary £55,320 £52,500 £60,000
% change year-on-year +5.37% -12.50% -

Service Desk Technician
Job Vacancy Trend in England

Job postings that featured Service Desk Technician in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Service Desk Technician in England

Service Desk Technician
Salary Trend in England

3-month moving average salary quoted in jobs citing Service Desk Technician in England.

Salary trend for Service Desk Technician in England

Service Desk Technician
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Technician within the England region over the 6 months to 19 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +92 3 £36,000 +12.50%
Yorkshire +58 1 £40,000 +33.33%
North of England +37 1 £40,000 +33.33% 3
Service Desk Technician
UK

Service Desk Technician Skill Set
Top 14 Co-occurring Skills and Capabilities in England

For the 6 months to 19 May 2025, Service Desk Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Service Desk Technician in the job title.

1 4 (100.00%) Azure
1 4 (100.00%) Microsoft 365
2 3 (75.00%) Customer Service
3 1 (25.00%) ServiceNow
3 1 (25.00%) Kalman Filter
3 1 (25.00%) Entra ID
3 1 (25.00%) Web Filtering
3 1 (25.00%) Microsoft Office
3 1 (25.00%) Windows
3 1 (25.00%) SharePoint
3 1 (25.00%) TCP/IP
3 1 (25.00%) VPN
3 1 (25.00%) Microsoft
3 1 (25.00%) Active Directory

Service Desk Technician Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (25.00%) SharePoint
Applications
1 1 (25.00%) Microsoft Office
Cloud Services
1 4 (100.00%) Azure
1 4 (100.00%) Microsoft 365
2 1 (25.00%) Entra ID
Communications & Networking
1 1 (25.00%) TCP/IP
1 1 (25.00%) VPN
Operating Systems
1 1 (25.00%) Windows
Processes & Methodologies
1 3 (75.00%) Customer Service
2 1 (25.00%) Kalman Filter
2 1 (25.00%) Web Filtering
System Software
1 1 (25.00%) Active Directory
Vendors
1 1 (25.00%) Microsoft
1 1 (25.00%) ServiceNow