Fleet, Hampshire, South East, United Kingdom Hybrid / WFH Options
ErecruitSmart
to work with cutting-edge software while growing your skills in a supportive, hybrid working environment. To apply for the role of Sage X3 Support Consultant you must have: Customer support experience in resolving software issues Experience of Sage X3 customer support A car and driving licence, able to commute daily to GU52 Right to live and work … in the UK on an unrestricted basis What you'll be doing: Accurately assess customer issues and business impact, assigning appropriate priority levels. Demonstrate strong call management skills, handling quick wins, urgent issues, and ongoing reprioritisation. Record details, accurate information and track all support calls from initiation to resolution. Own each case fully, coordinating with colleagues, third parties, and … to support future problem-solving. Identify and address recurring issues, collaborating with the team to implement lasting solutions. Exercise commercial awareness, recognising and progressing opportunities with professionalism. Deliver exceptional customerservice, fostering loyalty, advocacy, and business growth What we're looking for - Strong expertise in software testing, troubleshooting and quality assurance. Hands-on experience with ERP systems, ideally More ❯
Maintain a strong pipeline of new business opportunities, keeping on top of market and competitor trends and relevant industry developments to contribute to the company business plan. Foster strong customer relationships, clearly communicating technical details and service capabilities and always ensuring high service standards. Proactively addressing non-conformances and providing timely feedback as required. Work closely across … divisions to identify opportunities to cross-sell additional business services, especially across other sites within the business group. Collaborate with account managers, administration staff and operations to ensure seamless service delivery and contract management. Manage the tender process, including document reviews, tender writing, financial analysis, and ensuring compliance with Tender Governance procedures. Prepare and present compelling commercial proposals, quotations … technical descriptions, and service specifications to customers. Promote a safety-first culture and actively contribute to the company's health, safety, and environmental initiatives. Represent the business at stakeholder events and ensure compliance with company policies, including security, data protection, and equal opportunities. Perform other duties as reasonably required to support business objectives. Professional qualifications We are looking for More ❯
Fleet, Hampshire, South East, United Kingdom Hybrid / WFH Options
Labyrinth Technologies
for an ambitious IT Application Support Analyst. You'll play a pivotal part in managing internal cloud platforms, supporting our clients, and driving process automation. With a mix of customer-facing responsibilities and technical challenges, no two days will be the same. Key Responsibilities: Handle incoming support calls, logging and updating service tickets Provide remote and international on … and more Optimise internal cloud platforms to enhance efficiency and reduce errors Collaborate on projects and update client documentation Ensure SLA response and resolution targets are met Provide outstanding customerservice at all times Benefits £42,000 – £45,000 salary Funded training and professional certifications 20 days holiday + bank holidays (increasing to 25 days with service … least two years' IT or application support experience and the technical expertise to hit the ground running. About you: 2+ years troubleshooting hardware/software issues 2+ years in customer-facing IT support Microsoft SQL Server experience Windows Operating Systems knowledge Networking skills (TCP/IP, UDP, VLANs, Wireshark, Netstat, etc.) Automation experience and exposure to APIs Telecommunications knowledge More ❯
Fleet, Hampshire, United Kingdom Hybrid / WFH Options
Sky
ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯
Fleet, Hampshire, United Kingdom Hybrid / WFH Options
Sky
ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯
Fleet, Hampshire, United Kingdom Hybrid / WFH Options
Sky
ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯
Fleet, Hampshire, United Kingdom Hybrid / WFH Options
Sky
ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯
Fleet, Hampshire, United Kingdom Hybrid / WFH Options
Sky
ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯
Fleet, Hampshire, United Kingdom Hybrid / WFH Options
Sky
ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯
our vendors, to request quotes, complete deal registrations, then prepare the quote internally before sending to the customer. Applicant will need to be proactive in following up with the customer to ensure quotes are received and should they wish to progress. This is a challenging and varied role and will only suit a self-motivated individual wishing to begin … a career in sales. Full training is given both internally and externally on our products, solutions and customer references. This role involves travel within the UK. Internal Account Manager - Key Responsibilities: It's really simple, if you have the following attributes, then please contact us for an interview: · Self-Motivated and willing to come out of your comfort zone … learn the ropes from the best to excel to an external salesperson position, with the future opportunity of earning a high commission. · Proven experience in building relationships, with strong customer service. · Self-aware - the ability to identify your own weaknesses and short-falls and work with a team of senior salespeople, to help improve and develop your skills. · Be More ❯