Customer Service Job Trends in Fleet

Customer Service
Hampshire > Fleet

The table below provides summary statistics and salary benchmarking for jobs advertised in Fleet requiring Customer Service skills. It covers permanent job vacancies from the 6 months leading up to 2 December 2025, with comparisons to the same periods in the previous two years.

6 months to
2 Dec 2025
Same period 2024 Same period 2023
Rank 13 9 8
Rank change year-on-year -4 -1 -
Permanent jobs citing Customer Service 11 5 12
As % of all permanent jobs in Fleet 11.46% 13.89% 20.34%
As % of the Processes & Methodologies category 12.22% 13.89% 21.82%
Number of salaries quoted 1 3 12
10th Percentile - - -
25th Percentile £45,250 - -
Median annual salary (50th Percentile) £45,500 £30,000 £45,000
Median % change year-on-year +51.67% -33.33% -
75th Percentile £45,750 - £76,250
90th Percentile - - -
Hampshire median annual salary £29,500 £30,250 £30,000
% change year-on-year -2.48% +0.83% -14.29%

All Process and Methodology Skills
Fleet

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Fleet.

Permanent vacancies with a requirement for process or methodology skills 90 36 55
As % of all permanent jobs advertised in Fleet 93.75% 100.00% 93.22%
Number of salaries quoted 27 16 55
10th Percentile - £30,000 £45,000
25th Percentile £26,250 £35,000 £54,375
Median annual salary (50th Percentile) £35,000 £58,750 £72,500
Median % change year-on-year -40.43% -18.97% +11.54%
75th Percentile £57,500 £75,000 £85,000
90th Percentile £60,000 £85,000 £90,500
Hampshire median annual salary £50,000 £55,000 £52,500
% change year-on-year -9.09% +4.76% -4.55%

Customer Service
Job Vacancy Trend in Fleet

Historical trend showing the proportion of permanent IT job postings citing Customer Service relative to all permanent IT jobs advertised in Fleet.

Customer Service job vacancy trend in Fleet

Customer Service
Salary Trend in Fleet

Salary distribution trend for jobs in Fleet citing Customer Service.

Salary distribution trend for jobs in Fleet citing Customer Service

Customer Service
Co-Occurring Skills & Capabilities in Fleet by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 1 (9.09%) Microsoft Exchange
1 1 (9.09%) SharePoint
Applications
1 6 (54.55%) Microsoft Excel
2 5 (45.45%) Microsoft Office
Business Applications
1 2 (18.18%) Sage X3
Cloud Services
1 4 (36.36%) Dynamics 365
1 4 (36.36%) Power Platform
2 2 (18.18%) Intacct
3 1 (9.09%) AWS
3 1 (9.09%) Azure
3 1 (9.09%) Entra ID
3 1 (9.09%) Microsoft 365
Database & Business Intelligence
1 4 (36.36%) Power BI
Development Applications
1 3 (27.27%) JIRA
General
1 6 (54.55%) Finance
2 4 (36.36%) Billing
2 4 (36.36%) Social Skills
3 2 (18.18%) Advertising
3 2 (18.18%) Analytical Skills
4 1 (9.09%) Marketing
4 1 (9.09%) Organisational Skills
Job Titles
1 4 (36.36%) Lead
2 3 (27.27%) Account Manager
2 3 (27.27%) Internal Account Manager
3 2 (18.18%) Consultant
3 2 (18.18%) Support Consultant
4 1 (9.09%) 3rd Line Engineer
4 1 (9.09%) 3rd Line Support
4 1 (9.09%) 3rd Line Support Engineer
4 1 (9.09%) IT Engineer
4 1 (9.09%) IT Support
4 1 (9.09%) IT Support Engineer
4 1 (9.09%) Support Engineer
Libraries, Frameworks & Software Standards
1 1 (9.09%) Next.js
Miscellaneous
1 3 (27.27%) Self-Motivation
Operating Systems
1 1 (9.09%) Windows
1 1 (9.09%) Windows Server
Processes & Methodologies
1 4 (36.36%) Business Intelligence
1 4 (36.36%) Cybersecurity
1 4 (36.36%) Revenue Management
1 4 (36.36%) Revenue Recognition
2 2 (18.18%) ERP
2 2 (18.18%) Software Testing
3 1 (9.09%) Agile
3 1 (9.09%) Business Transformation
3 1 (9.09%) Continuous Improvement
3 1 (9.09%) DevOps
3 1 (9.09%) Event-Driven Architecture
3 1 (9.09%) ITIL
3 1 (9.09%) ITSM
3 1 (9.09%) Mentoring
3 1 (9.09%) Microservices
3 1 (9.09%) Problem Management
3 1 (9.09%) Product Management
3 1 (9.09%) Release Management
3 1 (9.09%) Service Delivery
3 1 (9.09%) Stakeholder Management
Programming Languages
1 1 (9.09%) Go
1 1 (9.09%) JavaScript
1 1 (9.09%) PHP
1 1 (9.09%) PowerShell
Qualifications
1 7 (63.64%) Degree
2 4 (36.36%) ACCA
Quality Assurance & Compliance
1 4 (36.36%) IFRS
2 2 (18.18%) SLA
3 1 (9.09%) ISO/IEC 27001
3 1 (9.09%) NIST
3 1 (9.09%) QA
System Software
1 1 (9.09%) Active Directory
1 1 (9.09%) Hyper-V
1 1 (9.09%) VMware Infrastructure
Systems Management
1 1 (9.09%) Microsoft Intune
Vendors
1 7 (63.64%) Microsoft
2 2 (18.18%) Freshdesk
2 2 (18.18%) Sage
2 2 (18.18%) ServiceNow
3 1 (9.09%) VMware