3 of 3 Permanent SLA Jobs in Glasgow

early-life : strong stakeholder feedback, smooth handover to TAMs/BAU. 🟢 Operational readiness : agreed RACI, tested runbooks/escalations, validated integrations, early KPI/SLA performance trending green. 💙 A note on inclusion (really important to us) We’re proud to be an Equal Opportunities Employer and we welcome applications from ...

impact within a growing technology business, this is an opportunity where you can truly make your mark. Leading, mentoring, and developing existing team Driving SLA performance, customer satisfaction, and first-contact resolution Managing technical escalations for key enterprise customers Implementing support processes, workflows, and troubleshooting frameworks Analysing support trends ...

Field Engineers Skill Set: The candidate must be flexible in supporting first-line assurance activities on a 24x7x365 basis while adhering to agreed contractual SLA targets. Installation of Networks & equipment (Comm... CRWG1_UKTJ ...