20 of 20 Permanent Customer Service Jobs in Gloucester

Gloucester Full-Time Permanent Multiple positions available! Are you passionate about delivering exceptional customer service and solving technical issues? We are recruiting for a Service Desk Analyst to join a growing and supportive IT services team. This is an excellent opportunity for someone with no necessary experience … apart from strong customer service skills, a keen interest in technology, and the ability to remain calm under pressure. You'll be the first point of contact for customers, providing technical support, managing service requests, and ensuring issues are resolved efficiently. Key Responsibilities Provide first-line support ...

Gloucester Full-Time Permanent Multiple positions available! Are you passionate about delivering exceptional customer service and solving technical issues? We are recruiting for a Service Desk Analyst to join a growing and supportive IT services team. This is an excellent opportunity for someone with no necessary experience … apart from strong customer service skills, a keen interest in technology, and the ability to remain calm under pressure. You'll be the first point of contact for customers, providing technical support, managing service requests, and ensuring issues are resolved efficiently. Key Responsibilities Provide first-line support ...

retail and love helping people, this could be the perfect next step in your career! This is a great opportunity to bring your previous customer service experience to an office environment with great training and long-term development on offer! Location: Gloucester and Home Based Shift Pattern: Rotating … Home based + Sun 9-5 from home (day off in the week) Purpose of the Role Deliver exceptional customer service helping my client achieve its mission to earn customer loyalty and drive business growth. Key Responsibilities Respond to customer queries via phone, email, chat ...

Technical Account Manager - VoIP, SIP, CCaaS, Contact Centre Work at the forefront of Customer Experience (CX) Solutions. Leverage AI and modern technology. Germany. Fluent German Speaker. Remote German Language Grade: C1 and above Our client is a market leader in Contact Centre and AI technology. They are partnered with … global corporations to provide innovative Customer Experience CX solutions. They are growing their Technical Account Management (TAM) team and looking for talented, enthusiastic and ambitious TAM's to join their global professional services team. If you are looking for an exciting job opportunity that will future proof your career ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

best ensuring they feel proud to be themselves and part of BUUK Infrastructure. FibreNest, part of the BUUK Infrastructure Group, are looking for Customer Support Specialist who would like to help us reach our mission to earn customer loyalty and drive business growth by providing consistently excellent service. … well as some weekend work. This role is a 35 hour working week. Purpose of this role To deliver outstanding service and support across our broadband, billing, and technical services. This includes a wide range of customer enquiries including account, product, billing, and basic technical diagnostics. Your ...

Healthcare Service Delivery Manager - Gloucester Join a rapidly growing healthcare service provider managing over 200 contracts across 40 NHS Trusts. Role Summary: Based within Gloucester, you will manage day-to-day service delivery, lead on-site coordinators, and ensure smooth supply chain operations to prevent service delays. You'll work closely with the Regional Service Delivery Manager and Operations Director. Key Responsibilities: Manage supply chain and subcontractors proactively Act as main contact for contracts Lead and support on-site coordinators Ensure timely stock distribution and purchase order authorisation Train Trust staff on company systems ...

Field Service Engineer Prodrive Recruitment Consultants Ltd are seeking a reliable and technically minded Field Service Engineer/Workshop Technician to join our well-established clients based in Gloucester. The successful candidate will be responsible for providing on-site field work and technical support, maintenance, and repair services … field work including servicing, maintenance and fault-finding Workshop based equipment repairs including diagnostics Dealing with technical issues and troubleshooting hardware Responsible for completing service reports and all repair documentation Providing excellent customer service Supporting customers across Gloucestershire and surrounding areas Adhoc duties as required Skills ...

pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve … excellent opportunity to step into a key Senior WFM Analyst role on a 9-month fixed-term contract. You'll report to the WFM Service Manager and be instrumental in using data-driven insights to perfectly staff our customer operations and service teams. You will be crucial ...

sign-in systems Assist with Office 365 and Google Workspace user management Participate in rollouts of new systems and IT projects Ensure consistent IT service delivery across multiple sites Liaise with external providers when necessary What we’re looking for: Previous experience in an IT support or IT engineering … Suite/Classroom, networking fundamentals, and AV equipment Ability to support end-user devices (Windows, iPads, printers etc.) A team player with a strong customer-service mindset Flexible to support occasional out-of-hours school events Why apply? Home base in central Cambridge with travel to local school ...

pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve … have the opportunity to embed into an area that is the heart of how we work with our customers’ problems - delivering award winning customer support - and is full of data challenges. Machine Learning supports all aspects of Operations, from workforce planning to customer support experience, to enabling teams ...

quality benchmarks. Research, identify, and implement software and hardware solutions. Conduct BMS PPM tasks and manage control system issues through resolution. Deliver exceptional customer service by effectively guiding clients through issue resolution. Escalate unresolved matters to appropriate internal teams. Document and catalogue all issues and their resolutions. Prepare … comprehensive and timely reports. Share technical insights through meticulous note-taking and manual creation. Required Qualifications: Proven experience in service engineering, technical roles, or related fields. Hands-on proficiency in technical problem-solving. Thorough understanding of computer systems, mobile devices, and tech products. Proficiency in diagnosing and resolving basic ...

handoff for Sales. An implicit responsibility of the ADR is to conduct business dealings with prospects in a way that creates a superior customer/prospect experience to set the stage for future product sales for Postman. What You’ll Do Work with the Account Development Manager & cross functional … would accelerate territory growth Select & engage with prospects that are identified through marketing efforts Become an expert in sales prospecting platforms & tools Use identified customer challenges to prescribe relevant campaigns & events to drive engagement Develop superior customer service relationships with prospects. Self audit activity to ensure accuracy ...

deals Provide technical expertise on Cloudinary’s product offering, consult to prescribe solutions design and determine solution fit Adapt Cloudinary’s technology to meet customer’s business case (Demo, POC, documentation) Create relationships with key decision makers and serve as external technical spokesperson. Be the trusted advisor and provide … world class customer service while serving as the technical spokesperson for Cloudinary Collaborate cross functionally with Product, Marketing, and Sales to identify compelling Cloudinary use cases, influence product roadmap and technical content and best practices. Post-Sales Responsibilities Work with the Account Management team to ensure handoff ...

identify and nurture new business opportunities. As an Inside Sales Representative, your primary responsibilities will be to engage, develop, qualify, and expand our customer base regarding their Centralized Log Management, Security Information and Event Management, or API Security projects to increase sales pipeline. By responding to inbound contact requests … find a diverse group of experienced professionals who love to have fun while meeting the needs of our customers with the best solution and customer service available. Our values Openness - As a global company, we encourage our people to bring their backgrounds, ideas, and perspectives to our collective ...

billion automated optimizations per second, the AI-powered StackAdapt Marketing Platform seamlessly connects brand and performance marketing to drive measurable results across the entire customer journey. The most forward-thinking marketers choose StackAdapt to orchestrate high-impact campaigns across programmatic advertising and marketing channels. We're looking … make any final hiring or interview decisions. About StackAdapt We've been recognized for our diverse and supportive workplace, high performing campaigns, award-winning customer service, and innovation. We've been awarded: 2024 Best Workplaces for Women and in Canada by Great Place to Work® To learn more ...

network and relationships with decision-makers at hold-co advertising agencies, independent agencies, and brands. A solutions-oriented approach: ability to understand and communicate customer challenges and pain points and navigate internally to help solve challenges A deep understanding of the programmatic ecosystem and DSP dynamics Ability to travel … process, please let our Talent team know. About StackAdapt We've been recognized for our diverse and supportive workplace, high performing campaigns, award-winning customer service, and innovation. We've been awarded: 2024 Best Workplaces for Women and in Canada by Great Place to Work® #LI-Remote ...

troubleshooting and resolving issues across business applications, networking, and hardware by digging deep to find solutions, collaborating with third-party vendors, and ensuring every customer interaction ends with confidence and satisfaction. Beyond troubleshooting, the Technical Support Specialist ensures every detail is captured, every task is prioritized, and every customer stays up and running. What you'll do as a Technical Support Specialist: Customer Support Fields support calls, chat, email, and/or other communication from users with inquiries regarding hosted software, connectivity, printing, and similar concerns. Works with customers to reproduce, investigate, and resolve challenges with computer ...

Infrastructure Support Engineer Managed Service Provider Location: Hybrid (Home-based + weekly visits to Gloucestershire office) Salary: Competitive + Bonus + Benefits Were working with a high-growth Managed Service Provider who are seeking a talented Infrastructure Support Engineer to play a pivotal role in delivering best … base. This is an opportunity to join a forward-thinking business thats redefining what great support looks like combining technical excellence with a consultative, customer-first approach. The Opportunity Youll act as the backbone of the IT support function, providing expert 2nd/3rd line support both remotely ...

features, technical issues, and account management. Resolve player concerns efficiently to enhance satisfaction and loyalty. Accurately document player interactions and feedback to help inform service improvements. Collaborate with the development team and community management to relay player insights. Stay updated on game developments, features, and best practices in player … support. Fluency in Hungarian and English (both oral and written) is required. Prior experience in customer support or player support roles is a plus. In-depth knowledge of gaming culture and familiarity with popular game titles is beneficial. Exceptional communication and interpersonal skills, focused on delivering excellent customer ...