11 of 11 Permanent Customer Service Jobs in Gloucester

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

fire detection systems, emergency lighting, portable fire extinguishers, intruder alarms, CCTV, and access control systems Working on both large and small installation projects, ensuring customer requirements are understood, communicated clearly, and delivered efficiently while maintaining high standards of workmanship and customer service Delivering customer training ...

Service Desk Analyst – MacOS/Apple Devices/Cloud Technologies Based onsite in Gloucester - possibility to go permanent We are seeking an experienced and proactive Service Desk Engineer to join our IT team. This role is ideal for someone with strong hands-on experience supporting MacOS environments, Apple … modern workplace and endpoint management solutions Troubleshoot hardware, software, connectivity, and user-related issues Support device security, patching, compliance, and asset management Deliver excellent customer service and technical support to users at all levels Skills & Experience Required Knowledge of MacOS and Apple ecosystem devices Experience supporting laptops, desktops ...

ensure solutions are aligned, scalable and effectively delivered. The role partners closely with business leadership to align local needs with enterprise strategy, improve service performance and ensure that technology investment delivers meaningful business value.Core Accountabilities1. Business Partnership & Relationship OwnershipActs as the primary IT point of accountability for assigned business … portfolio‐level risks, issues and dependencies affecting business outcomes.Ensures senior stakeholders have transparent, accurate views of progress, trade‐offs and decisions required.6. Operational Accountability & Service Performance VisibilityAccountable for ensuring business stakeholders have visibility of IT operational performance, service health, risks and impacts.Works with Service Management, vendors ...

ensure solutions are aligned, scalable and effectively delivered. The role partners closely with business leadership to align local needs with enterprise strategy, improve service performance and ensure that technology investment delivers meaningful business value. Core Accountabilities Business Partnership & Relationship Ownership Acts as the primary IT point of accountability … level risks, issues and dependencies affecting business outcomes. Ensures senior stakeholders have transparent, accurate views of progress, trade‐offs and decisions required. Operational Accountability & Service Performance Visibility Accountable for ensuring business stakeholders have visibility of IT operational performance, service health, risks and impacts. Works with Service Management ...

value through technology. Global Product Innovation (GPI) represents a critical and high-impact area for Kohler, focused on product development, innovation and delivering differentiated customer value. The nature of demand within GPI often spans early‐stage ideation through to scaled delivery, requiring close alignment between business ambition and technology … risks, issues and dependencies affecting business outcomes. Ensures senior stakeholders have transparent, accurate views of progress, trade‐offs and decisions required. 6. Operational Accountability & Service Performance Visibility Accountable for ensuring business stakeholders have visibility of IT operational performance, service health, risks and impacts. Works with Service Management ...

deliver value through technology.Global Product Innovation (GPI) represents a critical and high-impact area for Kohler, focused on product development, innovation and delivering differentiated customer value. The nature of demand within GPI often spans early-stage ideation through to scaled delivery, requiring close alignment between business ambition and technology … level risks, issues and dependencies affecting business outcomes.· Ensures senior stakeholders have transparent, accurate views of progress, trade‐offs and decisions required.6. Operational Accountability & Service Performance Visibility· Accountable for ensuring business stakeholders have visibility of IT operational performance, service health, risks and impacts.· Works with Service Management ...

Workspace, or similar platforms Support device security, patching, compliance, and asset management Collaborate with infrastructure and security teams on projects and improvements Deliver excellent customer service and technical support to users at all levels Skills & Experience Required Proven experience in an EUC/Desktop Support/Endpoint Engineering ...

drive adviser engagement and activity across the Air platform. Increase sessions, illustrations and completions in line with agreed business objectives and targets. Deliver excellent service across telephone, email and online communication channels. Develop a strong understanding of the later life lending market and AIR's proposition. Maintain accurate records … systems. Achieve agreed KPIs, activity measures and business development targets. Continuously develop product, market and industry knowledge. Skills & Experience Essential Experience within an outbound customer service, sales, account management or business development environment. Strong communication and relationship-building skills. Ability to engage confidently and professionally with financial professionals. ...

quality benchmarks. Research, identify, and implement software and hardware solutions. Conduct BMS PPM tasks and manage control system issues through resolution. Deliver exceptional customer service by effectively guiding clients through issue resolution. Escalate unresolved matters to appropriate internal teams. Document and catalogue all issues and their resolutions. Prepare … comprehensive and timely reports. Share technical insights through meticulous note-taking and manual creation. Required Qualifications: Proven experience in service engineering, technical roles, or related fields. Hands-on proficiency in technical problem-solving. Thorough understanding of computer systems, mobile devices, and tech products. Proficiency in diagnosing and resolving basic ...