Customer Service Jobs in Gloucester

Customer Service
Gloucestershire > Gloucester

The table below provides summary statistics for permanent job vacancies advertised in Gloucester requiring Customer Service skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Service over the 6 months leading up to 12 May 2025, comparing them to the same period in the previous two years.

6 months to
12 May 2025
Same period 2024 Same period 2023
Rank 20 53 49
Rank change year-on-year +33 -4 +8
Permanent jobs citing Customer Service 2 22 31
As % of all permanent jobs advertised in Gloucester 2.56% 4.09% 5.66%
As % of the Processes & Methodologies category 2.63% 4.68% 5.77%
Number of salaries quoted 2 14 9
10th Percentile - £18,250 £28,250
25th Percentile £31,250 £30,000 £30,500
Median annual salary (50th Percentile) £32,500 £39,882 £31,000
Median % change year-on-year -18.51% +28.65% -52.31%
75th Percentile £33,750 £41,193 £63,750
90th Percentile - £47,358 £65,250
Gloucestershire median annual salary £27,500 £31,500 £31,000
% change year-on-year -12.70% +1.61% +19.23%

All Process and Methodology Skills
Gloucester

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Gloucester.

Permanent vacancies with a requirement for process or methodology skills 76 470 537
As % of all permanent jobs advertised in Gloucester 97.44% 87.36% 97.99%
Number of salaries quoted 49 233 127
10th Percentile £30,700 £34,000 £29,440
25th Percentile £44,250 £38,572 £40,000
Median annual salary (50th Percentile) £55,000 £50,000 £55,000
Median % change year-on-year +10.00% -9.09% +14.58%
75th Percentile £71,250 £60,000 £70,300
90th Percentile £95,000 £71,000 £77,800
Gloucestershire median annual salary £52,600 £50,000 £55,000
% change year-on-year +5.20% -9.09% +10.00%

Customer Service
Job Vacancy Trend in Gloucester

Job postings citing Customer Service as a proportion of all IT jobs advertised in Gloucester.

Job vacancy trend for Customer Service in Gloucester

Customer Service
Salary Trend in Gloucester

3-month moving average salary quoted in jobs citing Customer Service in Gloucester.

Salary trend for Customer Service in Gloucester

Customer Service
Co-occurring Skills and Capabilities in Gloucester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (50.00%) Microsoft Office
Communications & Networking
1 1 (50.00%) Remote Desktop
General
1 1 (50.00%) Documentation Skills
1 1 (50.00%) Public Sector
1 1 (50.00%) Social Skills
Job Titles
1 1 (50.00%) Analyst
1 1 (50.00%) Consultant
1 1 (50.00%) ICT Analyst
1 1 (50.00%) IT Consultant
1 1 (50.00%) Junior
1 1 (50.00%) Junior Consultant
1 1 (50.00%) Junior IT Consultant
1 1 (50.00%) Service Analyst
1 1 (50.00%) Solutions Consultant
Miscellaneous
1 1 (50.00%) Self-Motivation
Operating Systems
1 1 (50.00%) Windows
1 1 (50.00%) Windows Server
Processes & Methodologies
1 2 (100.00%) Problem-Solving
Programming Languages
1 1 (50.00%) PowerShell
Quality Assurance & Compliance
1 1 (50.00%) SLA
System Software
1 1 (50.00%) Active Directory
1 1 (50.00%) Virtual Servers
Systems Management
1 1 (50.00%) SCCM
Vendors
1 1 (50.00%) Microsoft