23 of 23 Permanent Customer Experience Jobs in Gloucestershire

Job title: Home Delivery DriverInterested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed. Hourly rate: 13.27 Key Benefits: 15% discount, optional health care plan, Grocery Aid, Christmas vouchers, min 28 days holiday Are you looking for a role that keeps you active, independent & engaged with people? As one … can expect to: Ensure safe van loading procedures are followed (i.e heavy lifting & manual handling) Always adhere to safe driving practises Complete van checks Ensure food arrives to the customer in the best condition Provide excellent customer service Lend a hand in store when required Be able to work independently & manage your time efficiently Flexibility to work shifts … Apply if you: Have a full driving license (held for at least 3 years and have no more than 6 points) Are positive, friendly & passionate about providing a good customer experience Are punctual & can work well to deadlines Can demonstrate a strong awareness of road safety What to expect from us: A 15% discount card Minimum 28 days More ❯

Job title: Home Delivery DriverInterested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed. Hourly rate: 13.27 Key Benefits: 15% discount, optional health care plan, Grocery Aid, Christmas vouchers, min 28 days holiday Are you looking for a role that keeps you active, independent & engaged with people? As one … can expect to: Ensure safe van loading procedures are followed (i.e heavy lifting & manual handling) Always adhere to safe driving practises Complete van checks Ensure food arrives to the customer in the best condition Provide excellent customer service Lend a hand in store when required Be able to work independently & manage your time efficiently Flexibility to work shifts … Apply if you: Have a full driving license (held for at least 3 years and have no more than 6 points) Are positive, friendly & passionate about providing a good customer experience Are punctual & can work well to deadlines Can demonstrate a strong awareness of road safety What to expect from us: A 15% discount card Minimum 28 days More ❯

can expect to: Ensure safe van loading procedures are followed (i.e heavy lifting & manual handling) Always adhere to safe driving practises Complete van checks Ensure food arrives to the customer in the best condition Provide excellent customer service Lend a hand in store when required Be able to work independently & manage your time efficiently Flexibility to work shifts … Apply if you: Have a full driving license (held for at least 3 years and have no more than 6 points) Are positive, friendly & passionate about providing a good customer experience Are punctual & can work well to deadlines Can demonstrate a strong awareness of road safety What to expect from us: A 15% discount card Minimum 28 days … holiday (including Bank Holidays), increasing with service Christmas vouchers Refer a friend scheme Long service awards Christmas savings scheme Recognition and rewards for exceptional customer service Option to join a health care plan Grocery Aid for free and confidential, financial, emotional and practical support This position may be a hybrid or fully remote position, as decided by your manager. More ❯

can expect to : Ensure safe van loading procedures are followed (i.e heavy lifting & manual handling) Always adhere to safe driving practises Complete van checks Ensure food arrives to the customer in the best condition Provide excellent customer service Lend a hand in store when required Be able to work independently & manage your time efficiently Flexibility to work shifts … Apply if you: Have a full driving license (held for at least 3 years and have no more than 6 points) Are positive, friendly & passionate about providing a good customer experience Are punctual & can work well to deadlines Can demonstrate a strong awareness of road safety What to expect from us: A 15% discount card Minimum 28 days … holiday (including Bank Holidays), increasing with service Christmas vouchers Refer a friend scheme Long service awards Christmas savings scheme Recognition and rewards for exceptional customer service Option to join a health care plan Grocery Aid for free and confidential, financial, emotional and practical support This position may be a hybrid or fully remote position, as decided by your manager. More ❯

in Bristol, UK we've grown to over 300 employees globally, announced funding of more than £150 million and been voted a Best place to work on multiple occasions! Customer Success Manager - Remote within UK or Belgium Immersive is hiring! Could you be our next Customer Success Manager? We're looking for an experienced, proactive and value driven … individual to join our established Customer Experience team in the UK. The essence of our Customer Success team is customer obsession. In fact, "Customer Centricity" is a core company value and embraced by every Immersive employee to support your efforts as champion of the customer voice. Reporting directly to our Director of Customer … customers like HSBC, UK National Health Services and Goldman Sachs, plus feedback like "The best tool for learning cyber security", "A great platform to learn and gain hands on experience on tools" and "Immersive is a must have for every organisation," you can see why customer obsession is the core of who we are, and our Customer More ❯

Company Overview MyGraduationClip specialises in capturing and preserving graduation moments through innovative video and photography technology. Our mission is to create reliable, user-friendly products that enhance the graduation experience for students, families, and institutions. As a rapidly growing company with a small, agile team, we value curiosity, innovation, and a collaborative spirit. MyGraduationClip services a large number of … institutions across multiple continents - aiming to provide the best experience possible in all corners of the globe. Role We are seeking a Customer Support Specialist to be the first point of contact for our clients and event participants. You will handle inbound queries via email and our ticketing system, ensuring issues are resolved quickly, accurately, and with a … via email and ticketing system. Resolve routine issues such as video/clip delivery problems, event info requests, and user payment questions. Escalate B2B or complex queries to the Customer Relationships Manager or Ops Lead. Customer Experience Deliver a warm, approachable, and supportive tone in all communication. Aim for "first-time resolution" — solving the problem fully in More ❯

with a genuine passion for technology and problem-solving. This role is ideal for someone who thrives in dynamic environments, takes ownership of their work, and brings solid experience primarily with Microsoft infrastructure and cloud solutions. You’ll be part of a team that values initiative, continuous learning, and delivering robust technical solutions that support our evolving business needs. … from, consolidation of and/or decommission of legacy systems The Ideal Candidate Personal competencies At least 3-5 years IT Systems Team/3 rd Line Infrastructure Support experience Strong troubleshooting, analytical and support skills Organised, efficient and able to prioritise tasks/plan own time Strong communication skills both verbal and written Be able to think ‘out … of the box’, providing creative ideas and solutions Team player and driven by success, aiming for quality service Experience in a Call Centre environment or similar would be advantageous Required skills SC clearance/SC clearance capable is a big advantage. Windows Server 2016+, configuration, administration and support Hardware support, including racking/(un)racking Microsoft Azure Services Conditional More ❯

solutions, seeks an experienced Field Services Technician. You will be pivotal in aiding clients and other in-house teams, by leading the installation and maintenance of advanced solutions at customer sites. The mission is to connect the disconnected, bridge the connectivity gap, and unlock the full potential of organisations worldwide. Key Responsibilities: Service Delivery:Effective and timely delivery of … services through installation, configuration, and commissioning of all advanced solutions. Customer Experience: Meet and exceed customer expectations, which is measured through customer satisfaction and feedback data. Brand Representation:Alwaysmaintaina professional and positive image and provide excellent customer service whilst on-site. Safe Working: Undertake work according to policies and procedures, health and safety standards and … regulations. Job Administration: Timely and accurate completion of administration related to the role (e.g. job notes, install photographs, admin of stock, H&S recordings etc.). Required Qualifications and Experience: Similar Work: Demonstrable experience in a similar role. Working with businesses such as BT, Sky, Virgin Media, or similar would be advantageous. Lone Working: Those familiar with autonomous More ❯

evaluate, and book their mountain holidays. You'll own the experimentation programme end-to-end - identifying opportunities, prioritising ideas, running tests, and ensuring learnings translate into real commercial and customer impact. That means not just looking at data, but also understanding our customers deeply: how they shop, what frustrates them, what delights them, and how we compare to competitors. … in online travel. What you'll be doing Lead experimentation: Own and deliver a CRO roadmap that steadily improves our booking funnel through regular, well-structured tests. Understand the customer: Talk to customers, observe sessions, and gather insights from sales and support teams to understand pain points and motivations. Research competitors & trends: Stay close to how customers shop with … and Supply to move tests from idea to release quickly, and keep everyone aligned on goals and results. Communicate clearly: Share results and learnings in a way that connects customer experience with commercial outcomes, helping everyone make better decisions. Champion pragmatism: Stay focused on what drives outcomes, making smart trade-offs, while being comfortable working hands-on with More ❯

a highly critical service in c ollaboration with client operations and security teams to ensure service remains optimised for performance and compliance MAIN DUTIES AND RESPONSIBILITIES Implement and manage customer-requestedintegrations Embed security practices throughout the softwaredevelopment lifecycle Monitor and log application and infrastructurehealth, troubleshooting and optimising system performance based on key metrics Deploy updates, fixes, and perform regularmaintenance … Provide second-line technical support Build tools and automation to reduce errors andenhance customer experience Perform root cause analysis for production errorsand implement long-term solutions Troubleshoot and resolve technical issuesefficiently Automate tasks, including visualisation andreporting processes Design and implement troubleshooting andmaintenance procedures Collaborate with teams for requirement gatheringand documentation Foster automation, orchestration, and ContinuousIntegration and Deployment (CI …/CD) best practices Promote a problem-solving mindset and a strongteam-oriented approach Strong teamwork and collaboration skills Experience with Test is essential TECHNICAL SKILLS Essential Infrastructure as Code (IaC): Experience with IaC tools like Terraform Automation and Scripting: Proficiency in scripting languages for automation tasks. Strong experience with Python and/orJava preferred. CI/ More ❯

and Sloan are proud to be working with a well known FMCG client in Gloucestershire, as they are looking for a highly skilled and strategic Ecommerce Manager with proven experience managing large-scale ecommerce operations and leading technical migrations and enhancing digital customer experiences through strong UX/UI expertise. Your Role: The ideal candidate will bring at … least 5 years of hands-on Shopify management and web merchandising experience, combined with strong leadership, analytical, and project management skills. You will play a key role in driving our digital growth, optimising the online customer journey, and ensuring smooth execution of platform transitions and integrations. A Day in the Life: Ecommerce Strategy & Growth Own the end-to … end performance of our ecommerce platform, ensuring revenue growth, conversion optimisation, and customer engagement Develop and execute promotional, merchandising, and digital marketing strategies aligned with business objectives Technical Migration & Platform Management Lead ecommerce platform migrations, upgrades, and integrations (with focus on Shopify Plus and third-party systems) Manage relationships with developers, agencies, and technology partners to ensure smooth technical More ❯

and depth of suppliers available to customers, ensuring competitive pricing and great choice. Manage supply data: Ensure accurate, consistent, and maintainable supply data that reduces errors and enhances the customer experience. Drive technical excellence: Help shape and improve the holiday packaging engine, optimising areas like data model, supply availability, and search speed. Monitor performance: Track key metrics such as … efficiency. Look ahead: As Heidi scales, take responsibility for the underlying data model and technical systems that power supply and packaging. What we're looking for from you Integration experience: You've managed integrations end-to-end, including timelines, stakeholders, and complex technical processes. Customer and commercial mindset: You understand how supply and pricing impact both customer experience and business performance. Problem-solving skills: You're resourceful in tackling third-party challenges and finding pragmatic solutions. Collaboration: You're able to communicate effectively with both technical and commercial colleagues, and keep everyone aligned. Technical proficiency: You're confident working with data models, APIs, and system architecture, and can get hands-on when needed. Analytical approach More ❯

customers stay connected and productive. Youll be the first point of contact for customers needing help with their software, hardware and telecoms services playing a key role in their experience with us. If you're ready to bring your technical expertise to a role where you'll make a real impact on customer experience, we'd love … reviewed and updated. Training and learning new industry technologies and products. The Person Previous knowledge of the Telecoms and/or the IT industry in previous technical support roles. Experience of Cloud based Telephony platforms, maintaining and supporting Mobile Telephony and Windows desktop operating systems. Knowledge of Microsoft cloud solutions including 365. Excellent knowledge of computer networking and security … including firewall solutions, routing, switching, and VPN technologies. Experience with diagnosing and resolving technical issues. Strong communication skills both verbal and written in a B2B environment including being well versed in Microsoft Office products. A passion for customer service excellence. High level of organisation, interpersonal skills, multi-tasking and attention to detail. Enthusiasm on being able to deliver More ❯

play a key role in providing technical consultancy, managing client relationships, and driving sales growth. You'll be central to building long-term client relationships, delivering a market-leading customer experience, and contributing to our continued success. Duties Manage, maintain, and grow strong client relationships. Generate new sales opportunities with existing accounts via phone, email, social media, and … events to network, promote solutions, and uncover opportunities. Keep our CRM and PSA systems up to date and provide accurate monthly forecasts. Act as a point of escalation for customer queries, ensuring service excellence. Regularly engage to build your profile and help grow our brand presence. Monitor market and competitor activity to stay ahead of the curve. Requirements Minimum … years experience in IT solutions sales. Strong commercial awareness and ability to structure and articulate complex opportunities. Excellent communication skills written, verbal, and over the phone. Highly organised with the ability to manage multiple priorities. A proven track record of generating, managing, and closing opportunities. Full UK driving licence, access to a vehicle, and willingness to travel (occasional overnight More ❯

play a key role in providing technical consultancy, managing client relationships, and driving sales growth. You'll be central to building long-term client relationships, delivering a market-leading customer experience, and contributing to our continued success. Duties Manage, maintain, and grow strong client relationships. Generate new sales opportunities with existing accounts via phone, email, social media, and … events to network, promote solutions, and uncover opportunities. Keep our CRM and PSA systems up to date and provide accurate monthly forecasts. Act as a point of escalation for customer queries, ensuring service excellence. Regularly engage to build your profile and help grow our brand presence. Monitor market and competitor activity to stay ahead of the curve. Requirements Minimum … years experience in IT solutions sales. Strong commercial awareness and ability to structure and articulate complex opportunities. Excellent communication skills written, verbal, and over the phone. Highly organised with the ability to manage multiple priorities. A proven track record of generating, managing, and closing opportunities. Full UK driving licence, access to a vehicle, and willingness to travel (occasional overnight More ❯

balance. - Recognition Programs: Celebrate your contributions with our charity 50-50 and long service awards What you will be doing as Business Development Manager - Build and maintain a thriving customer base to expand revenue streams and secure lasting partnerships. - Organise your sales activities with precision, ensuring impactful engagement through calls, emails, and face-to-face meetings. - Identify, establish, and … nurture key accounts to unlock their full potential. - Promote our brand with passion and deliver an exceptional customer experience every step of the way. - Self-generate appointments and convert them into significant revenue gains. - Master the ins and outs of our clients products and services to deliver informed and effective solutions. - Offer expert guidance to address client concerns … a background of 2 years+ in Air & Sea sales and are eager to step into a dynamic business development role - You're commercially savvy and committed to delivering outstanding customer service. - Self-motivated, proactive, and brimming with the entrepreneurial spirit to succeed. - You excel at building connections, communicating effectively, and showcasing your passion for what you do. - You thrive More ❯

market leader in its domain of international marine surveillance technology and systems. We are respected, established and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a global impact in the marine domain by leading the next generation of maritime domain awareness technologies, products and systems that significantly enhance, security, safety … to work a rotation of "in-country" and "home" working. We are open to Expats; or those willing to work in the Middle East for this role. Role Overview - Customer Success Manager We are seeking an ambitious and talented person from a system type product training or product management background to join us as our Customer Success Manager … who will be trained to expert level on our system in order to provide frontline continuous operating support to our customer. You as our Customer Success Manager will be responsible for helping the customer to use and setuptheir SRT system to ensure they gain optimal benefit, including adhoc user related trouble shooting. You will also provide our product More ❯

Location Wotton-under-Edge, Gloucestershire, UK Salary £50,000 - £55,000 depending on experience Hybrid working minimum 3 days in the office weekly Renishaw PLC is a FTSE 250 global high precision metrology and healthcare technology group, committed to delivering exceptional customer experiences. We are embarking on an exciting website and e-commerce transformation programme to enhance user … experiences and drive our digital presence to new heights. To help realise this vision, we are seeking a talented Digital Experience Product Owner to join our team. This pivotal role sits within Renishaws Web Experience team, where youll be driving meaningful change across our global websites. With a strong customer-first mindset, youll lead product delivery squads … own the success for assigned website digital products. Manage and prioritise the DX product backlog in alignment with commercial KPI's and wider business requirements, balance the delivery of customer-facing features with technical improvements and debt. Organise requirements following key agile frameworks including user story mapping, epic & feature hierarchies, feature injection user story writing, pivoting and prototyping. Champion More ❯

Location Wotton-under-Edge, Gloucestershire, UK Salary £50,000 - £55,000 depending on experience Hybrid working minimum 3 days in the office weekly Renishaw PLC is a FTSE 250 global high precision metrology and healthcare technology group, committed to delivering exceptional customer experiences. We are embarking on an exciting website and e-commerce transformation programme to enhance user … experiences and drive our digital presence to new heights. To help realise this vision, we are seeking a talented Digital Experience Product Owner to join our team. This pivotal role sits within Renishaws Web Experience team, where youll be driving meaningful change across our global websites. With a strong customer-first mindset, youll lead product delivery squads … own the success for assigned website digital products. Manage and prioritise the DX product backlog in alignment with commercial KPI's and wider business requirements, balance the delivery of customer-facing features with technical improvements and debt. Organise requirements following key agile frameworks including user story mapping, epic & feature hierarchies, feature injection user story writing, pivoting and prototyping. Champion More ❯

across the Home Counties, South, and South West of England. Our vision is to be a benchmark for automotive body repair renowned for the quality of our operations and customer experiences. About the Role This is an exciting opportunity for a motivated and well-presented individual to support the Group Commercial Partnerships Manager while managing your own portfolio of … communicator who takes pride in building relationships and representing a premium automotive brand. You re as comfortable supporting group-level commercial activities as you are managing your own local customer accounts. What We Look For Previous automotive, dealership or fleet industry experience is essential. Strong communication, interpersonal and presentation skills. Excellent time management and organisational ability. Commercial awareness … Approved by Mercedes-Benz, Audi, BMW, Jaguar Land Rover and more. Award-Winning : Home to the Prestige Paint & Body Centre in Cirencester, and 2024 Bodyshop Group of the Year. Customer Excellence : Excellent rated on Trustpilot, with a reputation for quality and care. Next Steps Contact our Talent Team we ll be in touch within 5 working days. Visit our More ❯

Account Manager to join a leading UK-based EdTech organisation. In this role, you’ll manage relationships with schools and multi-academy trusts across the West of England , driving customer satisfaction, growth, and retention. You’ll act as the primary commercial contact for your portfolio, working closely with internal teams to ensure customers gain maximum value from our products … that combines strategic account management, consultative selling, and partnership development. Key Responsibilities Manage and develop relationships across a portfolio of schools and trusts, engaging with senior leadership teams. Drive customer retention, renewals, and upsell opportunities. Deliver effective client presentations and regular business reviews. Plan and execute sales campaigns, tracking progress against goals. Collaborate with internal teams. Marketing, Product, Support … and Finance, to enhance the customer experience. Use CRM and reporting tools to manage your pipeline and forecast accurately. Provide insights on market trends, customer needs, and competitor activity. What We’re Looking For Proven experience in Account Management or Business Development , within EdTech. Strong territory management and consultative sales skills. Excellent communication and relationship-building abilities More ❯

quality technical documentation to support innovative products used in high-tech industries. Youll collaborate with diverse teams to ensure accuracy and clarity, playing a pivotal role in delivering exceptional customer experiences. The company is dedicated to fostering an inclusive, supportive environment with excellent opportunities for career development and work-life balance. Key Responsibilities Documentation Creation and Management - Produce, develop … in engineering labs Collaboration and Communication - Liaise with engineers, technicians, and subject-matter experts to resolve technical queries - Collaborate with Sales and Marketing teams to support project launches and customer needs - Communicate technical details effectively to diverse audiences, tailoring content appropriately Process and Compliance - Maintain robust documentation systems, including version control and editing processes - Ensure timely organisation, management, and … photographs and illustrations to enhance documentation - Use tools like MadCap Flare, Adobe Acrobat, SolidWorks/SolidEdge, and Microsoft Office effectively The Person/Qualifications - Strong technical writing skills with experience in document review cycles - Proficiency in PC-based applications, including desktop publishing, photo editing, or CAD software - Ability to research, analyse, and communicate complex technical information - Familiarity with manufacturing More ❯

Location Wotton-under-Edge, Gloucestershire, UK Salary £50,000 - £55,000 depending on experience Hybrid working minimum 3 days in the office weekly Renishaw PLC is a FTSE 250 global high precision metrology and healthcare technology group, committed to delivering exceptional customer experiences. We are embarking on an exciting website and e-commerce transformation programme to enhance user More ❯