Customer Experience Jobs in Gloucestershire

Customer Experience (CX)
South West > Gloucestershire

The table below provides summary statistics for permanent job vacancies advertised in Gloucestershire requiring Customer Experience skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Experience over the 6 months leading up to 21 May 2025, comparing them to the same period in the previous two years.

6 months to
21 May 2025
Same period 2024 Same period 2023
Rank 51 104 91
Rank change year-on-year +53 -13 +22
Permanent jobs citing Customer Experience 17 30 25
As % of all permanent jobs advertised in Gloucestershire 3.21% 1.72% 2.02%
As % of the Processes & Methodologies category 3.43% 2.01% 2.08%
Number of salaries quoted 1 29 3
10th Percentile - £25,000 £35,300
25th Percentile £36,250 £26,000 £38,000
Median annual salary (50th Percentile) £37,500 £35,500 £45,000
Median % change year-on-year +5.63% -21.11% -0.09%
75th Percentile £38,750 £47,500 £60,625
90th Percentile - £62,500 £68,500
South West median annual salary £40,000 £45,000 £42,500
% change year-on-year -11.11% +5.88% -29.17%

All Process and Methodology Skills
Gloucestershire

Customer Experience falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Gloucestershire.

Permanent vacancies with a requirement for process or methodology skills 496 1,495 1,203
As % of all permanent jobs advertised in Gloucestershire 93.76% 85.82% 97.02%
Number of salaries quoted 272 1,073 470
10th Percentile £27,250 £27,500 £30,500
25th Percentile £36,250 £36,250 £41,250
Median annual salary (50th Percentile) £52,600 £50,000 £55,000
Median % change year-on-year +5.20% -9.09% +10.00%
75th Percentile £61,250 £62,500 £73,750
90th Percentile £76,125 £76,250 £82,500
South West median annual salary £52,500 £51,000 £53,000
% change year-on-year +2.94% -3.77% +6.00%

Customer Experience
Job Vacancy Trend in Gloucestershire

Job postings citing Customer Experience as a proportion of all IT jobs advertised in Gloucestershire.

Job vacancy trend for Customer Experience in Gloucestershire

Customer Experience
Salary Trend in Gloucestershire

3-month moving average salary quoted in jobs citing Customer Experience in Gloucestershire.

Salary trend for Customer Experience in Gloucestershire

Customer Experience
Job Locations in Gloucestershire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Experience within the Gloucestershire region over the 6 months to 21 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Cheltenham +37 1 - - 4
Customer Experience
South West

Customer Experience
Co-occurring Skills and Capabilities in Gloucestershire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (88.24%) Oracle Application Server
Cloud Services
1 1 (5.88%) Slack
Communications & Networking
1 1 (5.88%) Intranet
Database & Business Intelligence
1 15 (88.24%) Data Warehouse
1 15 (88.24%) Enterprise Data Warehouse
1 15 (88.24%) Oracle Reports
General
1 16 (94.12%) Analytical Skills
1 16 (94.12%) Social Skills
2 15 (88.24%) Finance
2 15 (88.24%) Military
2 15 (88.24%) Organisational Skills
3 1 (5.88%) Telecoms
Job Titles
1 5 (29.41%) Database Engineer
2 1 (5.88%) Analyst
2 1 (5.88%) Communications Specialist
2 1 (5.88%) Service Analyst
2 1 (5.88%) Service Desk Analyst
Processes & Methodologies
1 16 (94.12%) Analytics
1 16 (94.12%) ITIL
1 16 (94.12%) Service Management
2 15 (88.24%) Agile
2 15 (88.24%) Business Analysis
2 15 (88.24%) Data Integration
2 15 (88.24%) Data Management
2 15 (88.24%) Data Modelling
2 15 (88.24%) DevOps
3 2 (11.76%) Problem-Solving
4 1 (5.88%) CRM
4 1 (5.88%) Customer Engagement
4 1 (5.88%) Customer Service
4 1 (5.88%) Decision-Making
4 1 (5.88%) ITSM
4 1 (5.88%) Proactive Monitoring
Qualifications
1 15 (88.24%) DBS Check
2 1 (5.88%) CCNA
2 1 (5.88%) Cisco Certification
2 1 (5.88%) MCP
2 1 (5.88%) MCSE
2 1 (5.88%) Microsoft Certification
Quality Assurance & Compliance
1 1 (5.88%) SLA
Vendors
1 15 (88.24%) Oracle