1 to 7 of 7 Permanent Customer Experience Jobs in Gloucestershire

About The Role Our Energy Experts are a one stop shop for any customer query, we are using cutting edge technology to get our customers talking to the right person - first time. We don t give our people scripts we want you to be yourself while helping our customers … Our team get to our customers much sooner, we have a person on the end of the phone, it doesn t matter what the customer query is, we are here to help. We support and train our people to deal with any question a customer may ask and … our people own the customer interaction from start to finish, we don t pass our customers from pillar to post. Top class customer service is what we pride ourselves on and if your passion is to treat customers fairly and provide awesome customer service this is the more »

prospective and existing customers intimately, through detailed knowledge of CRM systems and utilising this knowledge to produce actionable insight and campaign proposals tol increase customer retention and drive new business. This role sits within our Technology team and will see you supporting our Charter divisions. You will be reporting … market to disqualified or cold leads Provide data-driven insight and recommendations which drive commercial value to the Marketing teams Take responsibility for all customer data information sources which feed into the CRM system, working with the wider business to ensure compliance in line with Data Protection Statement, the … broader business strategy and building out our customer data to enhance the customer experience Lead and execute the customer lifecycle strategy to increase retention, personalisation and cross-channel marketing automation across all user lifecycle stages Work with BI and Data Engineering teams to define new data more »

with irregularities as they arise - Work on several tasks at once and prioritise own workload as operationally required - Ensure correct and accurate information on customer accounts is always maintained - Support the Billing Manager with ongoing improvements to the billing function Onecom Perks and Benefits: Agile working: Enabling our people … training academy Who we are Onecom is the recognised provider of Communication Technology, trusted by UK Organisations to deliver unparalleled expertise and simply brilliant customer experiences to more than 800,000 Corporate citizens globally. We've built an award-winning team of 650+ ambitious, inspiring and innovative individuals. We more »

partner experiences through exceptional email and verbal communication. Requirements: Excellent communication skills Willingness to learn and solve problems Computer literate Technical aptitude, interest, or experience is advantageous Onecom Perks and Benefits: Agile working: Enabling our people to work where they work best, using our Agile Working Policy Holidays … training academy Who we are Onecom is the recognised provider of Communication Technology, trusted by UK Organisations to deliver unparalleled expertise and simply brilliant customer experiences to more than 800,000 Corporate citizens globally. We've built an award-winning team of 650+ ambitious, inspiring and innovative individuals. We more »

Stonehosue, Gloucestershire. Our client is a rapidly growing business driven by a passionate and dedicated technical team. Their focus is on providing an exceptional customer experience and supporting clients with their diverse product sets. They are passionate about making technology easy and enjoyable for all businesses of all … connectivity products - Following all department procedures whilst ensuring they are regularly reviewed and updated - Training and learning new industry technologies and products Skills and Experience Required: - Previous knowledge of the Telecoms and/or the IT industry in previous technical support roles - Experience of Cloud based Telephony platforms … Knowledge of Microsoft cloud solutions including Azure and 365 - Excellent knowledge of computer networking and security, including firewall solutions, routing, switching, and VPN technologies - Experience with diagnosing and resolving technical issues - Strong communication skills both verbal and written in a B2B environment including being well versed in Microsoft Office more »

in machine executable code: contract as a code is the basis for automation, standardization and simplification which drive positive impacts both in terms of customer experience (transparency and personalization) and operations efficiency1 . — 1 More info about Computable Contracts: https://law.stanford.edu/codex-the-stanford-center … alignment with business needs. We don’t intend to “play” with technology, we do really seek for impact. Hence, the ideal candidate will have experience in tech-driven programs or product-oriented companies with an entrepreneur mindset, meaning a wide understanding of technologies coupled with a sense of strategy … Of-Concept implementation, system configuration contribution/review). Advocate, facilitate and communicate publicly on Computable Contracts and correspond concepts. Your ProfileEXPECTED SKILLS AND EXPERIENCE Scientific/Engineering/Computer science education (M.Sc. is a must, PhD is a plus).More than 7+ years of experience as Solution more »

The primary role of a VMS Driver Operative is to support the VMS operations team in deploying, setting up, and collecting VMS units at customer locations. The role involves doing off-hire inspections, minor repairs, and preparing units for hire at the depot. It also includes performing battery exchanges … and other SRL products. The Responsibilities: Ensure adherence to all health and safety procedures, risk assessments, and environmental regulations during work at depots and customer sites. Conduct oneself courteously and professionally when attending client sites and follow all local site rules. Maintain professional working relationships with colleagues across all … out full inspections, servicing, and repairs on the hire fleet. Complete all relevant delivery, collection, and inspection paperwork. Identify fair wear and tear and customer damage on equipment. Ensure cleanliness and legal compliance of assigned vehicles and work tools. Quarantine all equipment that doesn't fit for purpose until more »