8 of 8 Permanent ITSM Jobs in Gloucestershire

Broad technical knowledge across Microsoft 365 (Entra ID, Exchange Online, SharePoint, Teams, Intune), Windows Server, Active Directory, and networking infrastructure. Solid understanding of IT Service Management (ITIL) and experience delivering effective IT services within complex, multi-site or multi-entity organisations. Excellent stakeholder management, communication, and problem-solving skills, with ...

systems administration and Microsoft 365 administration - Experience administering Active Directory, Microsoft Entra ID, Intune management and access management - Experience working within ITIL-aligned IT service management environments - Strong knowledge of hardware diagnostics and troubleshooting - Solid understanding of IT security principles, cybersecurity best practices and data protection requirements - Excellent customer service ...

Entra ID, SharePoint, Teams, Exchange Online, and Intune. Experience working within multi-site environments. Strong stakeholder engagement and communication skills. ITIL or strong IT service management experience. Technical background with the ability to make informed technology decisions and challenge suppliers when required. Desirable Experience: Manufacturing, engineering, industrial, distribution, or similar ...

stakeholder management and influencing skills at senior level Desirable Knowledge of: Financial services regulatory frameworks (e.g. DORA, GDPR) SIAM/multi-supplier environments IT service management (ITIL) Experience supporting or leading: Large-scale transformation programmes Contract renegotiation/benchmarking Key Competencies Strategic thinking and commercial acumen Financial analysis and cost ...

Qualifications Essential Advanced IT Skills - including the ability to build and configure complex systems. Desirable Experience of ITIL Service Management Experience of Halo IT Service Management Experience Essential Significant relevant experience in an IT support role Significant relevant experience in IT stock management. Desirable Effective "change agent" with ability ...

policies, and operating models, ensuring configuration data is accurate, complete, and audit-ready across all platforms and services Oversee integration of the CMDB with ITSM, monitoring, discovery, asset, and automation tools (e.g., ServiceNow), and ensure automated discovery and reconciliation processes are effective Support incident, change, problem, and service level management … managing or governing a CMDB in a complex IT, managed services, or telecoms environment Strong knowledge of ITIL, asset and configuration management, and enterprise ITSM platforms (preferably ServiceNow) Broad technical understanding, including networking, cloud platforms, firewalls, VPN, telephony (traditional and VoIP), Office365, DNS, hosting, and security services Excellent analytical, documentation ...

sustainability and will operate with a high degree of autonomy. Key Responsibilities Design and develop solutions across the ServiceNow platform Configure core capabilities (eg ITSM, CSM, Now Assist, EC/... WKCL1_UKTJ ...

will work with our IT Apprentice to assist employees, and lead application administration & maintenance. The ideal candidate will have experience administrating ERP, CRM and ITSM systems (ideally Netsuite, Salesforce & HaloPSA). What Youll Be Doing: SYSTEMS & APPLICATIONS Administration of core applications and systems such as SalesForce, Netsuite, HaloPSA and M365 … learn Exhibit good problem-solving skills Somone who is happy to learn on the job Basic understanding of networking Experience administrating ERP, CRM and ITSM systems (ideally Netsuite, Salesforce & HaloPSA) Experience with M365 and Microsoft Azure (essential) Experience of Intune and automated device provisioning Understanding/prior experience administrating ...