4 of 4 Permanent ITSM Jobs in Gloucestershire

Microsoft upcoming updates/changes and involve respective teams accordingly. · Ability to work independently and as part of a team. · Understanding of ITIL/ITSM best practices and Agile Framework Good to have: Microsoft M365 External Certifications like: · Microsoft Certified: Identity and Access Administrator Associate · Microsoft 365 Certified: Teams Administrator ...

least 3 years’ experience in an IT-focused role Experience supporting key software, including Office 365, Active Directory, Intune, Teams/Zoom, and ITSM platforms (e.g., ServiceNow) Hands-on hardware experience with laptops, mobile devices, printers, and monitors Desirable (but not essential) qualifications/experience: ITIL, AV support, Document Management ...

Live action NX etc. Experience with tools such as Infoblox (DNS/DHCP and IPAM) Experience with Global-Protect VPN. Experience working with any ITSM tool such as Service Now. Strong verbal and written communication skills. Document and control Design as well as process Standard Operating Procedure ...

About The Role The Group ITSM & Automation team are part of Claranet’s Group function and are responsible for the development, maintenance/support and documentation of new and existing functionality related to automation of tasks or configuration items and integrations with other Claranet systems. The successful applicant would show ...