1st Line It Support
Guildford, Surrey, United Kingdom
Stratospherec Ltd
Entry level 1st Line Support - Tech Company in Guildford - Up to £28k My client is a leading e-commerce company for Electronics repair and retail. Looking for a bright and ambitious individual to join their IT helpdesk team to bolster their ability to assist their customers with their queries. You will be part of a … growing helpdesk team. You will be able to learn and expand your skills, with lots of opportunities for career progression. As a 1st Line Support member, you will be tasked with the below responsibilities: Answering the helpdesk phone line & helpdesk ticketing system: Answering general queries. Investigating issues and resolving them where possible. Ensuring … launching of new clients. Working with third-party partners to resolve issues with API integrations. This role will consdier people with a customer service background or previous IT Support experience. The role is being offered on a full-time basis and requires on-site attendance. If this role is of interest please apply More ❯
Employment Type: Permanent
Salary: £22000 - £28000/annum
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