1st Line Support Job Trends in Guildford

First Line Support
Surrey > Guildford

The median First Line Support salary in Guildford is £25,000 per year, according to job vacancies posted during the 6 months leading to 13 January 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
13 Jan 2026
Same period 2025 Same period 2024
Rank 21 - 26
Rank change year-on-year - - +51
Permanent jobs requiring a 1st Line Support 9 0 2
As % of all permanent jobs in Guildford 4.50% - 1.25%
As % of the Job Titles category 5.03% - 1.31%
Number of salaries quoted 9 0 2
10th Percentile - - -
25th Percentile £23,500 - £26,250
Median annual salary (50th Percentile) £25,000 - £27,500
75th Percentile £27,250 - £28,750
90th Percentile £27,600 - -
Surrey median annual salary £28,000 - £24,000
% change year-on-year - - -12.73%

All Permanent IT Job Roles
Guildford

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Guildford. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Guildford with a recognized job title 179 130 153
% of permanent jobs with a recognized job title 89.50% 99.24% 95.63%
Number of salaries quoted 158 60 121
10th Percentile £26,500 £39,750 £27,500
25th Percentile £31,875 £45,938 £36,637
Median annual salary (50th Percentile) £50,000 £57,500 £49,800
Median % change year-on-year -13.04% +15.46% -5.14%
75th Percentile £65,000 £77,125 £65,000
90th Percentile £100,000 £82,500 £70,000
Surrey median annual salary £50,000 £60,000 £52,500
% change year-on-year -16.67% +14.29% -8.70%

1st Line Support
Job Vacancy Trend in Guildford

Historical trend showing the proportion of permanent IT job postings featuring '1st Line Support' in the job title relative to all permanent IT jobs advertised in Guildford.

1st Line Support job vacancy trend in Guildford

1st Line Support
Salary Trend in Guildford

Salary distribution trend for 1st Line Support job vacancies in Guildford.

Salary distribution trend for 1st Line Support job vacancies in Guildford

1st Line Support Skill Set
Top 10 Co-Occurring Skills & Capabilities in Guildford

For the 6 months to 13 January 2026, 1st Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Guildford region featuring 1st Line Support in the job title.

1 5 (55.56%) API Integration
1 5 (55.56%) Customer Service
1 5 (55.56%) E-Commerce
1 5 (55.56%) SLA
2 4 (44.44%) Active Directory
2 4 (44.44%) Microsoft
2 4 (44.44%) Microsoft 365
3 3 (33.33%) Power Automate
3 3 (33.33%) SharePoint
4 1 (11.11%) Inventory Management

1st Line Support Skill Set
Co-Occurring Skills & Capabilities in Guildford by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 3 (33.33%) SharePoint
Cloud Services
1 4 (44.44%) Microsoft 365
2 3 (33.33%) Power Automate
General
1 5 (55.56%) Electronics
1 5 (55.56%) Retail
2 1 (11.11%) Social Skills
Miscellaneous
1 4 (44.44%) Driving Licence
Processes & Methodologies
1 5 (55.56%) API Integration
1 5 (55.56%) Customer Service
1 5 (55.56%) E-Commerce
2 1 (11.11%) Inventory Management
Quality Assurance & Compliance
1 5 (55.56%) SLA
System Software
1 4 (44.44%) Active Directory
Vendors
1 4 (44.44%) Microsoft